Name: Thistle Express London Luton
Address: The Mall, Luton, Bedfordshire (comté), GB
Price range: 48 $US–90 $US per night
Rating: 7.88

Ce qu'en disent des voyageurs

Au Thistle Express London Luton, les voyageurs apprécient l'emplacement central et le personnel accueillant, mais soulignent que les chambres sont basiques, la propreté inégale, et des problèmes tels que le stationnement limité, les pannes d'ascenseur et l'absence de climatisation, ce qui en fait une étape fonctionnelle et axée sur le rapport qualité-prix.

Le petit-déjeuner est inclus et pratique, bien que les avis divergent quant à la qualité et au réapprovisionnement, tandis que le café gratuit dans le hall d'accueil est apprécié, mais parfois indisponible. Beaucoup trouvent le quartier autour de l'hôtel peu attrayant et parfois bruyant, et plusieurs clients ont eu du mal à trouver l'entrée. Dans l'ensemble, attendez-vous à un hébergement économique et bien situé, idéal pour les courts séjours sans fioritures.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont basiques : stationnement payant limité, pannes d'ascenseur fréquentes et absence de bouilloire dans les chambres, avec des boissons chaudes gratuites disponibles dans le hall qui sont parfois indisponibles. L'absence de climatisation est un reproche courant.

Avis de voyageur à ce sujet

8

Scott

18 nov. 2025

·

A séjourné 1 nuit

Eas satisfactory on all parts, although air conditioning wasnt on in rooms, other than that, would happily stay thete again.

2

Kamran

26 janv. 2024

·

A séjourné 1 nuit

Absolutely disgraceful. Hotel has advertised parking available and yet they have parking for approximately 20 cars. Spent almost 2 hours there and eventually gave up and booked a room at a different hotel as it was getting late and I needed to get some sleep! Will never book a room at a thistle hotel again!

6

John

11 août 2025

·

A séjourné 2 nuits

100 pound for 2 nights. Not to bad. Single room on 9th floor. Only one working lift to ages to get up and down. Although free coffee downstairs. Tea making facilities in the room would of been useful especially as a disabled person. Breakfast was free. Not bad for the price however not enough seating i ate my breakfast stood up. Also be aware of car park charges. 10 pounds a night unless you have blue badge. Honest the hotel needs some investment. Carpets need to be clean. Probably wouldn't stay again.

8

Claire

5 juin 2025

·

A séjourné 1 nuit

All good, one night stay, free tea and coffee in the foyer but I would rather have a kettle in my room. Proper human check in.

2

David

24 avr. 2025

·

A séjourné 1 nuit

This is a 10 story hotel with lifts not working. The one lift in action is not working properly, it does not come to the floor when called for some time and it drops off on a different floor to the one selected. I informed staff last night, nothing done, I informed staff this morning who did not take this seriously. THIS IS UNSAFE.

6

charlene

23 juil. 2025

·

A séjourné 1 nuit

Nice hotel for a reasonably priced short express stay when needed . Nothing fancy but convenient and staff are friendly and helpful. They have parking which is convenient but its quite small . We were lucky to grab a spot.

6

Karla

11 sept. 2025

·

A séjourné 1 nuit

Great location right outside the mall and 5 minute walk to Luton Station and the bus depot. Check-in was very straightforward. Nice touch was the complimentary free hot drinks machine in the lobby. Parking was £10 for 24 hours and I could go in and out but is on a 1st come, 1st serve basis.. Got offer to upgrade to executive king but the bed was the size of a regular double bed but glad I upgraded... Classic room has really small single bed and the double room had what seemed smaller than a small double. Breakfast was included and had a good selection of food.

8

Derek

13 oct. 2025

·

A séjourné 4 nuits

The hotel is in Luton Town Centre. It's close to the train station and the bus interchange and next to the shopping mall. The hotel is much nicer inside than it looks from the outside. The area is quite grim, rough sleepers, drug users and almost no police presence. This is Luton and I know it well, I never felt threatened but I could understand some would. Luton Council have made many improvements recently. The staff are very nice and doing a great job. The room was actually pretty good. Breakfast was decent quality, the 24hr coffee machine in reception is a nice touch. On the negative side only one lift was working, the staircase and some of the communal carpets need cleaning. I am happy with the stay and if I had to return to Luton I would stay here again.

8

Maneesh

30 janv. 2025

·

A séjourné 1 nuit

Room is nice and the stay was good. But the property doesn't have parking. We must do paid parking externally. Breakfast was really good. They offer tea and coffee at all time.

6

Elizabeth

17 juil. 2025

·

A séjourné 1 nuit

The lift certainly needs sorted. It stopped on a floor that once out the lift looked like a building site! Then the lift didnt work for us to get back in. my family and another guest eventually found a service door leading to steps. My 3 young child were terrified. A security guard did find us and showed us some of the way after we had to lift my daughter in her wheelchair down the stairs. In the end a man who worked in the kitchen took us to reception. We had no time to make a complaint as the time we had wasted meant we had less time to get to the airport. Staff said the lift sometimes does that!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : beaucoup signalent des chambres impeccables, mais plusieurs mentionnent des salles de bains sales, des moquettes tachées, des odeurs désagréables et des problèmes occasionnels de parasites ; certaines parties communes nécessitent également plus d'attention.

Avis de voyageur à ce sujet

10

Geoffrey

7 nov. 2025

·

A séjourné 4 nuits

Unfortunately I booked through the Hotels.com app and I paid more than the basic thistle express room thinking I was getting a bigger bed. Turns out I had the basic single room. As usual. The staff are brilliant. The bed is comfortable. And the rooms are spotless. It won’t stop me staying again. In fact I’ve already booked for Christmas week.

10

Charles

26 nov. 2025

·

A séjourné 1 nuit

Friendly staff, spotless room

8

Derek

13 oct. 2025

·

A séjourné 4 nuits

The hotel is in Luton Town Centre. It's close to the train station and the bus interchange and next to the shopping mall. The hotel is much nicer inside than it looks from the outside. The area is quite grim, rough sleepers, drug users and almost no police presence. This is Luton and I know it well, I never felt threatened but I could understand some would. Luton Council have made many improvements recently. The staff are very nice and doing a great job. The room was actually pretty good. Breakfast was decent quality, the 24hr coffee machine in reception is a nice touch. On the negative side only one lift was working, the staircase and some of the communal carpets need cleaning. I am happy with the stay and if I had to return to Luton I would stay here again.

2

John

30 juil. 2025

·

A séjourné 3 nuits

Dreadful hotel, very dirty, smelly, shower not working properly.

6

Victoria

12 sept. 2025

·

A séjourné 4 nuits

Parking difficult, room not the cleanest, a lot of strange smells, both lifts not working temporarily

4

Lewis

24 juil. 2025

·

A séjourné 2 nuits

Hotel was generally not very clean, paint peeling off of walls in the room, there was some sort of liquid spilled down the wall, several items of rubbish on the floor, elevators disgusting etc. Good if on a budget and only need a bed for a night but any more than that and wouldn’t recommend. Was going to return as in the office again for a week in September but likely won’t be now. Breakfast was quite disgusting.

10

Amber

3 août 2025

·

A séjourné 1 nuit

Great location. Staff on arrival were very friendly and helpful. First impression of reception was modern and clean. The room was clean, spacious and the bed was so comfortable.

4

Kate

17 juin 2025

·

A séjourné 1 nuit

We were really impressed with the hotel, the staff and the room until we came across a bed bug on the sheets along with a spot of blood! We were checking out very early and didn’t see any staff to raise it with so I contacted the hotel via private message to inform them. Since then, I have found a cluster of bites on my shoulder and the hotel is now no longer replying to me after previously promising a 50% refund. I wanted to give them a chance to resolve this privately but as responses have stopped I’ve decided to write this publicly in the hope that it will receive the attention it needs.

10

Monique

9 oct. 2025

·

A séjourné 1 nuit

Clean rooms, friendly staff, good Wi-Fi. Stayed overnight.

2

Ceren

25 avr. 2025

·

A séjourné 2 nuits

For two agonizing nights in room 615, I endured a horrific infestation of hundreds of bed bugs and other insects, leaving me with relentless itching and wounds on my skin that persist seven days later. This unbearable experience is a warning for anyone considering a reservation there.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont simples avec des lits confortables, et les chambres individuelles peuvent être petites. Beaucoup notent le bruit extérieur et les problèmes de contrôle de la température dus à l'absence de climatisation, avec une décoration parfois datée et de petits problèmes d'entretien.

Avis de voyageur à ce sujet

4

Alison

21 mai 2025

·

A séjourné 2 nuits

The room was very hot and Sue on wasn’t working. Had to have window open which made it noisy. Bed uncomfortable and bathroom very small. Very small car park. Had to use public car park bottom of ramp. Hotel very basic Very badly sign posted and difficult to find. Won’t be using again

10

Janne

8 juin 2025

·

A séjourné 1 nuit

A decent hotel with a pretty good room. Noise insulation was pretty bad.

8

Chris

11 sept. 2025

·

A séjourné 2 nuits

Breakfast was as ok, staff were polite and helpful, WIFI was non existent,

6

Ryan

22 janv. 2025

·

A séjourné 1 nuit

Shower didn't work properly and pillows very uncomfortable. The room was too hot and couldn't find any way to turn heat down. Breakfast was OK. It's very convenient for town centre and train station.

10

Bruno

17 janv. 2025

·

A séjourné 1 nuit

Great location, offering exceptional value for the price. The room is clean and well-maintained, featuring a comfortable bed; however, an improvement in shower pressure would be beneficial. It is a £15 Uber ride to Luton Airport and just a five-minute walk to the Luton train station.

8

kim

21 avr. 2025

·

A séjourné 1 nuit

My room was very tiny with a single bed, but since it was just for me, it was fine and can’t beat it for the price. It also included a buffet breakfast in the morning and is about a 5 minute walk to the train station where you can catch a train or a bus to the airport in Luton.

4

Richard

2 juil. 2025

·

A séjourné 1 nuit

It was a very hot day and the air conditioning was not working. We could not open the window and only had one small fan circulating hot air. We both had a very poor night’s sleep in a hot box! We were offered no compensation for this. If we had of known prior to arrival we would have cancelled and not stayed at this hotel.

8

Harrison

26 juin 2025

·

A séjourné 1 nuit

The hotel is tired and dated, there was no air conditioning in the room and judmst a plaque saying its not working. The carpets were dirty and stained. However, it was more than okay for a night and for what we paid. It also came with breakfast which surprised me.

8

Hendrikus

1 juil. 2024

·

A séjourné 4 nuits

Outside noises due to poor window isolation

6

Michael

29 sept. 2025

·

A séjourné 1 nuit

Quick stopover prior to taking flight from Luton, Next to square and can be noisy from outside. Not the hotels fault. Reception was good. The room was basic but clean. There was no coffee making facility in the room. There was coffee in the lobby. The bed was not comfortable and the pillows even less so. All in all if I have to, I will go again

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est généralement amical, accueillant et serviable, avec de nombreuses mentions de membres de l'équipe particulièrement attentionnés. Quelques clients ont eu des interactions désagréables ou des réponses lentes.

Avis de voyageur à ce sujet

10

Stephen

30 juil. 2025

·

A séjourné 1 nuit

Wondwrful staff. I arrived at night very tired. Staff made me instantly welcome, still smiling and polite despite the hour. Explained everything about breaksfast, free coffee etc. Room very comfortable and slept well. Breakfast: there was plenty as well as many staff to ensure fully stocked and dirty plates removed. Checkout was quick and again done with a smile. The price for this hotel in the town centre was cheaper than those nearer the airport but still close by. And breakfast was included whereas most of the others charge extra, making the value even better. I was not expecting much out of the hotel based on the price and was very pleasantly surprised. Quality was very good, but the key point has to be the staff. They are a credit to the hotel.

10

Sharon

26 nov. 2023

·

A séjourné 2 nuits

Excellent central location for shopping and transport. Staff were absolutely wonderful, so friendly and helpful. Great value for money

2

Joshua

16 oct. 2025

·

A séjourné 1 nuit

Room was dirty rude staff verry noisy all night

10

Edward

2 févr. 2025

·

A séjourné 1 nuit

Efficient and friendly staff.

10

David

20 juil. 2025

·

A séjourné 1 nuit

Excellent staff very welcoming and excellent value for money.

10

khadim

21 juil. 2024

·

A séjourné 2 nuits

Stay is convenient for travel and the staff really put an effoŕt in this hotel which could do with updating/refreshing on some floors. Sabiha larisaa and sunny stand out

10

Vicky

4 nov. 2024

·

A séjourné 2 nuits

Low cost option with everything we needed for a short stay. Friendly staff and good location.

10

Geoffrey

8 août 2025

·

A séjourné 3 nuits

A great welcome when checking in. The staff had a lot thrown at them and they managed beautifully. Both coffee machines giving up on the same day one of the lifts broke down and a large group of overseas visitors arrived. They arranged hot water for drinks and the kitchen staff worked really hard keeping the buffet stocked. My double room was large and comfortable

2

Mark

27 juin 2025

·

A séjourné 1 nuit

Staff were extremely rude and unhelpful. Electrical wiring was questionable - no lights in bathroom, no air conditioning working, fans offfered as alternative didn’t work either. Lifts were not working and when my wife asked for assistance from staff to bring luggage down 5 flights of stairs, they responded with “can’t you do it yourself”! Outside of hotel was a gathering ground for homeless. Will never set foot within 2 miles of this facility again! Worst hotel experience of my life.

6

Paula

25 mai 2025

·

A séjourné 1 nuit

Staff were helpful

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très central, à côté du centre commercial et proche des gares routières et ferroviaires, ce qui est pratique pour les correspondances aéroport. Plusieurs clients ont trouvé les environs peu attrayants/bruyants et l'entrée difficile à trouver.

Avis de voyageur à ce sujet

8

On Lit

2 sept. 2024

·

A séjourné 1 nuit

Good value for money, nice and clean facility, friendly staff. However, the location of the entrance is rather unusual. Google map didn’t know how to direct me there on foot from train station. Also the area around it was quite dirty, noisy, and feels rough and unsafe. The best and safe way on foot is through the shopping centre, which is right next to the hotel entrance.

8

Vinay

19 juin 2024

·

A séjourné 3 nuits

Area around the hotel isn't great. Hotel is good. Free tea/ coffee was great. Good breakfast, staff good, rooms Good

8

Paul

9 juin 2025

·

A séjourné 3 nuits

Enjoyed our stay at the Thistle Express Luton, Central located close to all amenities.

8

Derek

13 oct. 2025

·

A séjourné 4 nuits

The hotel is in Luton Town Centre. It's close to the train station and the bus interchange and next to the shopping mall. The hotel is much nicer inside than it looks from the outside. The area is quite grim, rough sleepers, drug users and almost no police presence. This is Luton and I know it well, I never felt threatened but I could understand some would. Luton Council have made many improvements recently. The staff are very nice and doing a great job. The room was actually pretty good. Breakfast was decent quality, the 24hr coffee machine in reception is a nice touch. On the negative side only one lift was working, the staircase and some of the communal carpets need cleaning. I am happy with the stay and if I had to return to Luton I would stay here again.

8

Raymond

30 juil. 2025

·

A séjourné 1 nuit

Difficult to find the entrance using google maps on foot from the Train Station. Close to all amenities, busy hotel but fit for purpose in a short stay.

8

Tracy

10 mai 2024

·

A séjourné 1 nuit

So I was a little wary of this hotel because of some of the views but the hotel itself once I found it was quite adequate. Firstly though it is so hard to find. The sat nav well forget that it takes you in the opposite direction. We found it because two kind ladies helped us. But you have to go across a kind of car park and up some old steps and at 12 midnight it’s a bit scary and not lit up. There were scary men gathered in a corner as we were going towards the steps too so please be careful at night. Once we arrived we were greeted by a very kind man who quickly had our room key ready and pointed out that there was tea coffee and hot chocolate available if we wanted it. So a nice hot chocolate I grabbed as we were wet through courtesy of the typical British weather. The room was a nice size but obviously carpets were dirty but the bathroom was clean and the beds were comfortable. We only stayed one night so for us it was fine not luxury but adequate. Breakfast was reasonable. Coffee was good and flowing. The food was only warm but there was scrambled eggs beans sausage etc. There was also cereal fruit yoghurt and toast . The staff looked a little miserable in the morning but honestly they were more than happy to help. All in all we had an ok stay here and if ever needed again for a quick pit stop I would stay here.

10

Michael

20 mai 2025

·

A séjourné 1 nuit

Just needed a room for the night as visiting friends. Near the train station so ideal

8

John

26 août 2023

·

A séjourné 1 nuit

Excellent value in a central location. Free WIFI, breakfast and tea/coffee. Staff are always helpful and friendly (especially the guy on reception. Rooms are small but perfectly adequate. Bed was one of the best I've had in a hotel. The only negative is the location. Not the most pleasant.

10

Ian

24 oct. 2025

·

A séjourné 1 nuit

Really handy for central Luton

10

Andrew

12 août 2025

·

A séjourné 2 nuits

Centrally located in the town centre and near railway station. Nice clean room, Wi-Fi, comfortable and excellent complimentary breakfast.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est inclus et pratique, mais la qualité et le réapprovisionnement sont inégaux, avec des signalements d'articles froids ou limités aux heures de pointe. Le café gratuit dans le hall est apprécié, bien que les machines soient parfois hors service.

Avis de voyageur à ce sujet

8

Philip

27 août 2025

·

A séjourné 1 nuit

Good value for the price, excellent breakfast. Would definitely stay again if in the area

8

Mudiame

28 mai 2025

·

A séjourné 1 nuit

Good experience. Customary high standard at affordable price. Breakfast gets monotonous over a long stay. The egg should be varied.

6

John

20 avr. 2024

·

A séjourné 1 nuit

Hotel in central location. Room small but comfortable. Great TV and wifi. Free tea and coffee. The only let down was the breakfast service, eg. No bowls, butter, cutlery, etc. Only a limited choice of food available.

10

Linda

2 mars 2024

·

A séjourné 1 nuit

Lovely hotel - room was good. Hot drinks available at reception for free. Great hot breakfast. Reasonably priced too.

4

Lewis

24 juil. 2025

·

A séjourné 2 nuits

Hotel was generally not very clean, paint peeling off of walls in the room, there was some sort of liquid spilled down the wall, several items of rubbish on the floor, elevators disgusting etc. Good if on a budget and only need a bed for a night but any more than that and wouldn’t recommend. Was going to return as in the office again for a week in September but likely won’t be now. Breakfast was quite disgusting.

10

David

18 nov. 2024

·

A séjourné 1 nuit

Excellent value with good breakfast included. Convenient for the station making it an ideal base for our visit to London.

8

Grace

14 févr. 2024

·

A séjourné 1 nuit

We stayed here after a very delayed flight home from our trip. The beds were comfy and the room was clean. However, breakfast was not great. The kitchen were having trouble getting food out, so it had all run out by the time we went for breakfast at 9. There wasn’t even any bread for toast! This was very poor. Also two of the staff had several arguments in front of everyone about their job roles which was very awkward!

6

Soyeb

24 juil. 2025

·

A séjourné 1 nuit

Overall stay was satisfactory only downside you have to keep asking for refill at breakfast.

6

Bridget

6 août 2025

·

A séjourné 1 nuit

Breakfast wasn't so great

10

Geoffrey

5 nov. 2025

·

A séjourné 3 nuits

Excellent room comfortable easy check in good breakfast

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	59 $US
février	61 $US
mars	70 $US
avril	65 $US
mai	66 $US
juin	69 $US
juillet	78 $US
août	69 $US
septembre	67 $US
octobre	76 $US
novembre	71 $US
décembre	67 $US

di	lu	ma	me	je	ve	sa
1 $48	2 $55	3 $71	4 $67	5 $51	6 $62	7 $62
8 $48	9 $63	10 $77	11 $74	12 $54	13 $66	14 $66
15 $52	16 $62	17 $75	18 $74	19 $54	20 $67	21 $66
22 $53	23 $57	24 $65	25 $65	26 $64	27 $62	28 $68
29 $62	30 $58

Thistle Express London Luton

Prix pour Thistle Express London Luton

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Familiale, plusieurs lits

Chambre Standard avec lits jumeaux, 2 lits une place

Chambre Double Standard, 1 lit double

Chambre Standard, 1 très grand lit

Express Single Room

Avis des voyageurs sur Thistle Express London Luton

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Luton ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $90	21 $81	22 $65	23 $63	24 $70
25 $51	26 $57	27 $71	28 $71	29 $51	30 $54	31 $58