The Vincent Boutique Hotel, BW Premier Collection

Charming hotel Good AC. Staff very helpful and accomodating.

Excellent accommodation and such lovely and welcoming staff from front desk to the cleaning and catering staff. Located in a quiet part of the main Town away from the noise and busy bustling restaurants and bars. If you don’t like steep walks up n down the streets then I personally wouldn’t recommend it, mind you it is Valletta so it’s something you’ll have to encounter.

From the moment we stepped into the hotel we were overwhelmed by the friendliness and service. Taking our bags to the room and offering advice on getting the best from our visit. The hotel was immaculately clean the small numbers of staff worked hard to provide a huge array of tasty food and drink for breakfast but also cleaning the rooms and changing towels and sheets daily. Even though the reception desk wasn’t always occupied when I had a minor problem a phone call to the given number the manager immediately arranged for the problem to be fixed.

The property is very close to many attractions and restaurants. However, I got stuck in the elevator - I had to call the hotel management who then sent somebody over; also left some messages on Expedia but no answer from the hotel. I also activated the alarm in the elevator and the elevator maintenance company could speak a little of English. I yelled out and kept tapping on the elevator door until another guest helped me open from the outside. I decided to take the stairs after this incident and when I checked out - it is not easy to maneuver a 22-inch bag along the spiral stairs. The hotel did not follow up with me at all after this incident. Breakfast is decent. The room is spacious. The AC works very well. The water leaks out a bit as the shower pan is too shallow. Hot water is hit or miss, but I stayed here in summer, so no hot water is needed per se. As a side note, on the way back when I had a transit in Paris-CDG, the elevator to get to the lower floor to hop on the inter-terminal shuttle bus also did not open. However, it magically opened after I tried the door-opening button three times - very odd to be stuck in the elevator twice in two different places in 24 hours!

The Vincent is really well located a couple of streets away from the tourist noise. It is really well appointed and the room was fantastic. The bathroom was majestic in size and appointments.