Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:00 AM to 10:30 AM for a fee of approximately THB 299 for adults and children.

What are the standard check-in and check-out times?

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of THB 1300 per vehicle (one-way, maximum occupancy 3) during limited hours. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible facilities, including limited access to the registration desk, parking, public areas, and rooms. There are also step-free entrances available.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Bangkok, within a 5-minute drive of Bumrungrad Hospital and Terminal 21 Shopping Mall. It is approximately 1 mile from Central Embassy and 1.4 miles from Erawan Shrine. Public transport options are available nearby.

Citrus Sukhumvit 11 Hotel in Bangkok

Average nightly price at Citrus Sukhumvit 11 by Compass Hospitality by month, last 12 months (USD)
Month	Average price
January	US$55
February	US$52
March	US$46
April	US$50
May	US$39
June	US$40
July	US$43
August	US$50
September	US$40
October	US$46
November	US$58
December	US$63

What guests think

At Citrus Sukhumvit 11 by Compass Hospitality, travelers consistently mention clean, comfortable rooms and welcoming staff, with good value and a lively, convenient setting near restaurants and nightlife, though the BTS is a longer walk than some expect.

Several reviews note street noise and thin walls or doors affecting sleep. The gym is appreciated, but there is no pool, and the shuttle or tuk-tuk operates infrequently. Breakfast and dining are mixed, ranging from great variety to average or limited options. Overall, expect a clean, good-value base with friendly service, but plan for some noise and a longer walk to transit.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the gym and a rooftop or terrace; there is no pool. A shuttle or tuk-tuk is offered but runs infrequently; a spa or massage service is mentioned.

Related guest reviews

8

Shane

22 Jan 2023

·

Stayed 3 nights

Location was great. Bed was soft and comfortable. Gym was better than i expected. Staff were helpful when needed, and left me alone when i was being private.

10

Paul

27 Mar 2025

·

Stayed 5 nights

Great hotel in amazing location, if you miss British grub hit the red lion only 5 min walk. Staff super freliendly even has free shuttle.

8

Peter

10 Feb 2024

·

Stayed 3 nights

A very nice hotel situated in a quiet alley next to bustling Soi 11 with all the nightlife round the corner. The only negative issue is that there are no swimmingpool, however we used another Citrushotels pool 500 meter away. I had a cornerroom which was faboulus. The breakfast was one of the better I have had in this type of hotel.

8

Rubina

7 Feb 2024

·

Stayed 4 nights

We enjoyed our stay although we were not expecting it to be such a small property accessible via an alley like road. The area at first did not appear attractive but then we got used to the convenience of having a supermarket and 7/11 nearby and discovered Sukhumvit road just behind the property. Breakfast spread is minimal but satisfactory. The property hallways are very warm. The gym has minimal cardio equipment. The staff are absolutely super and made our stay pleasant. Overall, a good stay.

10

KUANYU

9 Nov 2025

·

Stayed 4 nights

Cozy and comfortable ! Enjoyed the gym too

8

shivram

8 Jun 2023

·

Stayed 15 nights

Friendly staff, location is perfect room quite decent. I am very happy of my stay, nothing to complain about. May be the tuk tuk need a few more trip like every hour.

10

Vanpheun

12 Oct 2025

·

Stayed 2 nights

Modern hotel and staff is friendly. The hallways are bright and I would definitely choose this place again. There’s a restaurant downstairs and gym that is open till late upstairs along with a spa. The rooftop has a great view of the skyscrapers as well.

8

Peter

2 Nov 2023

·

Stayed 4 nights

A little difficult to find as Sukhumvit 11 seems to wind around several turns. The hotel and staff were quite good. Room was clean. Exercise room and Terrace were nice also. Close to restaurants downstairs.

8

Ngai On

29 Sept 2025

·

Stayed 4 nights

Rooms are very clean and well maintained. Staff very helpful. The shuttle only runs at a very limited schedule. It’s about a mile from the nana bts. The location is more suited for those who plan to taxi or bolt/grab for transportation. The one major setback is that the rooms are re not that quiet and a lot of commotion noise seeps through. I was on the 5th and could hear street noise well into 1am.

8

Sutisa

10 Jul 2022

·

Stayed 2 nights

ห้องสะอาด พนักงานสุภาพเรียบร้อย ให้ความช่วยเหลือเป็นกันเองอย่างดี แต่ที่จอดรถคับแคบไปนิด

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as very clean and well maintained, with reliable housekeeping. Some reports mention odours (smoke or bathroom smells) and occasional worn areas like a smelly hallway or dirty-looking carpet.

Related guest reviews

10

Gregory

10 Nov 2025

·

Stayed 3 nights

Nice clean rooms! Housekeeping had fresh towels and the bed made everyday.

10

Timothy

16 Nov 2025

·

Stayed 4 nights

Clean room, helpful staff, and excellent location.

8

Paul

6 Feb 2023

·

Stayed 3 nights

only thing was the carpet looked dirty but if you put that aside its a good stay for the money

8

Margaret

28 Mar 2024

·

Stayed 3 nights

The staff, room and location were great, but the hall on Floor 7 stunk. We had to plug our noses. I don’t know about the rest of the floors.

8

ahmad

17 Jul 2023

·

Stayed 14 nights

Amzing stay thanks for everything but I don’t like the noise air conditioning.. and ita smoke free hotel but the cigarette smell in my room was horrible and I told the staff many times but no results and they said we dont know who’s smoking in the floor

6

Moreno

28 Jan 2023

·

Stayed 4 nights

Unfortunately there was a foul smell in the bathroom which got worse as the hours passed.. Had a service guy come in two days in a row to clear an apparent blockage which made it better but it did not fix the problem.. Was not pleasant

10

Erick

19 Sept 2025

·

Stayed 2 nights

The staff was great and helpful. The hotel was clean updated and close to whatever you are looking for.

6

Ahmed

31 May 2025

·

Stayed 1 night

Staff are nice room smell like smoking

8

Kevin

20 Mar 2025

·

Stayed 3 nights

Great location. Clean rooms

10

marc

22 Sept 2023

·

Stayed 1 night

Excellent hotel, efficient and friendly staff and clean well maintained rooms great value for what we paid.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with many praising the beds; some find them small. Recurring issues include traffic and nightlife noise, limited soundproofing, and occasional Wi-Fi dropouts or noisy AC.

Related guest reviews

6

Tanguy

6 Dec 2024

·

Stayed 3 nights

tres mal insonorisé ..difficile de dormir

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8

Adnan

25 Feb 2023

·

Stayed 9 nights

Staff very friendly. Rooms with adjoining doors are noisy. Disturbs sleep. Otherwise quite safe

8

Kristie

3 Mar 2025

·

Stayed 3 nights

It was great. The only problem is that we stayed next to the street and the traffic was very loud.

8

Ranjiv

20 Feb 2026

·

Stayed 6 nights

Clean and comfortable for the price,bed was very comfortable.

8

Tim

18 Oct 2023

·

Stayed 10 nights

My stay was very good. My only real complaint was the internet kept dropping and the body odor smell in the lifts.

10

Joel

9 Dec 2024

·

Stayed 3 nights

I had to stay here on a last minute booking, and the pricing was the best in town. The location is at the top of Soi 11 and can be a good walk to or a fast moto-taxi ride up. There are many food options around as well as 2 7/11's feet from each other. The rooms are modern and well decorated. I would definitely stay again.

8

Rajiv

8 Aug 2023

·

Stayed 2 nights

the rooms were smaller than we expected.

10

shaun

7 Sept 2025

·

Stayed 4 nights

Close to anything you need especially terminal 21. VERY nice rooms!

6

tanguy

12 Dec 2024

·

Stayed 6 nights

very too noisy for sleeping...room door and windows not good beaucoup trop bruyant pour dormir..porte et fentre mauvaise isolation phonique

8

Ngai On

29 Sept 2025

·

Stayed 4 nights

Rooms are very clean and well maintained. Staff very helpful. The shuttle only runs at a very limited schedule. It’s about a mile from the nana bts. The location is more suited for those who plan to taxi or bolt/grab for transportation. The one major setback is that the rooms are re not that quiet and a lot of commotion noise seeps through. I was on the 5th and could hear street noise well into 1am.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and efficient, with quick check-in. A few guests reported unhelpful or rude interactions and policy issues such as luggage storage or booking mistakes.

Related guest reviews

10

adrian

14 Aug 2025

·

Stayed 4 nights

It's always been good when I've stayed here. Ease of check-in, free breakfast depending on room type. Restaurant with a good menu, as well as room service

2

xu

11 Aug 2024

·

Stayed 1 night

During my interaction with your front desk staff, specifically Namkwan, I was met with behavior that was not only rude and sarcastic but also disrespectful and arrogant. When I asked for some change to pay for my Grab good delivery , she simply said no, which I accepted without issue. However, her demeanor was entirely unacceptable. She was visibly annoyed, treated me with disdain, and made it clear that she wanted to brush me off as quickly as possible. This level of unprofessionalism is deeply concerning.

4

Oday

31 Oct 2025

·

Stayed 2 nights

They don’t keep our luggage when we finish our reservation and we told them we have a trip one week and come back again to pick up

8

Yves

23 Feb 2024

·

Stayed 4 nights

Super breakfast. The basic room are small. The personnel at front desk need to smile more. The front desk lady Cliff is not what we expect for a super welcome. 😀 Nice location but the street is dangerous to walk. Very narrow

10

Panuwat

30 Mar 2023

·

Stayed 3 nights

The service was superb, staff always greeting you and ready to help if you need something. The hotel located in food and drink area, a lot of choice 24/7 so you no need to worry. Room was clean and perfect condition. Worth the money you paid

10

Colin

12 Jul 2025

·

Stayed 6 nights

I have stayed at this hotel a few times in recent years and always check availability when I plan to spend time in Bangkok. The hotel is very reasonably priced for its location and facilities. It is very clean and well maintained, and the staff are very welcoming and helpful. I would certainly recommend Citrus 11 to those looking for a stress-free and pleasant stay in the centre of Bangkok – the hotel is close to important transportation networks, and to nightlife and restaurants.

10

Malcolm

7 Nov 2025

·

Stayed 4 nights

Very accommodating and friendly staff

10

Erick

19 Sept 2025

·

Stayed 2 nights

The staff was great and helpful. The hotel was clean updated and close to whatever you are looking for.

8

Michael

13 Aug 2024

·

Stayed 4 nights

It's always fun to come back and arrive at the Citrus on SOI 11. I was welcomed with a smile and after that check-in didn't take more than 3 minutes in total: superb service! My room on the third floor was not only ready and waiting way before check-in time. The whole suite was well cleaned and absolutely tidy. Compliments to the guys of the house keeping department, they did a lovely job! Huge bed, comfy pillows, great water pressure and lots of bathroom amenities daily... What more could one ask for?! Thumbs up! The daily breakfast is a great way to start the day and get some fuel to explore the city later on. The buffet changes daily and trust me: there's something for everyone!!! Thanks to the breakfast crew at the internal Munch restaurant, you guys did fantastic... All that being written down, I am highly grateful for my past stays at the Citrus on SOI 11. I had a blast every single time. See you soon!!!!

10

Keith

6 Jun 2025

·

Stayed 1 night

Nice Hotel thats not far from the action. Staff were nice i just had a incident with a staffer who must be new that didnt know the address to the property when I went to book another stay and asked was this the correct property twice and she said yes. I booked the property turns out it wasn't the same property it was another Citrus property around corner. I tried to get my money back on Agoda and they tried but the other property would not ok the cancelation even tho i was at there sister location so i end up losing my money becauee i didnt want to pack up and move. They reduced the price some but wouldnt compensate there mistake they just expect you to except there mistakes and live with it which in US the Customer when in the right we trying to make the customer whole and they did not that really upset me and they really didnt help the situation. I have worked in Hotel instry for 20 years and Airline for 15 so taking care of customer issues is the Standard especially when at fault. Other then the issue the property is nice and breakfast was slightly above average.

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AI-generated summary based on recent guest reviews

Location

Set on Soi 11 near restaurants, nightlife, and convenience stores, but the walk to Nana BTS is longer than some expect. Access can feel awkward with narrow or busy footpaths; many still find it convenient overall.

Related guest reviews

8

Byron

2 Jun 2023

·

Stayed 2 nights

The street is too narrow to walk in a heavy traffic.

10

Vanpheun

26 Oct 2025

·

Stayed 7 nights

Overall it was a nice stay. Friendly staff personnel and I would come stay at this place again. Close to multiple 7-11 and restaurants in the area.

10

Timothy

16 Nov 2025

·

Stayed 4 nights

Clean room, helpful staff, and excellent location.

8

Peter

10 Feb 2024

·

Stayed 3 nights

A very nice hotel situated in a quiet alley next to bustling Soi 11 with all the nightlife round the corner. The only negative issue is that there are no swimmingpool, however we used another Citrushotels pool 500 meter away. I had a cornerroom which was faboulus. The breakfast was one of the better I have had in this type of hotel.

8

John

13 Feb 2026

·

Stayed 4 nights

In a quiet area but close to restaurants

8

Marc

6 Jan 2025

·

Stayed 10 nights

Goede accomodatie, alleen wat ver van de hoofdweg. De buurt is ook erg druk.

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8

Kevin

20 May 2025

·

Stayed 3 nights

Great location. Walkable to everything you need. Nice breakfast buffett from 7-10am. Access to taxis is excellent if you need to go to the airport.

6

Yaqub

1 May 2024

·

Stayed 14 nights

There is no walk way, from to hotel. With the amount traffic it’s quite dangerous

8

Ngai On

29 Sept 2025

·

Stayed 4 nights

Rooms are very clean and well maintained. Staff very helpful. The shuttle only runs at a very limited schedule. It’s about a mile from the nana bts. The location is more suited for those who plan to taxi or bolt/grab for transportation. The one major setback is that the rooms are re not that quiet and a lot of commotion noise seeps through. I was on the 5th and could hear street noise well into 1am.

8

Irwin

7 Oct 2025

·

Stayed 4 nights

The staff and food was great. Many bars, restaurants and grocery store nearby. But the only problem I had was the distance. It says it’s a 7min walk but it’s actually like 15min from Nana station to hotel.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, from excellent variety to average or minimal, and some Western items may be lacking. On-site dining is reported, but availability can vary; nearby options are plentiful.

Related guest reviews

10

Tim

28 Sept 2023

·

Stayed 4 nights

I’ve stayed here several time and this stay was excellent. The room was great in a good location close to anything needed. The staff was very friendly and helpful. The food in the restaurant very good.

8

Kamlesh SO Gope

25 May 2025

·

Stayed 3 nights

It is a fairly average. No frills property. Breakfast was pretty average.

10

Alison

13 Mar 2024

·

Stayed 3 nights

The hotel was in a good location, within walking distance of bus and rail links. The room was big and very clean and the bathroom well equipped. Hotel staff were friendly and helpful and the breakfast was excellent.

8

SAKUNOSUKE

17 Mar 2025

·

Stayed 2 nights

朝ごはんは微妙だったがそれ以外は全て快適に過ごせた。歩いてすぐにたくさんレストランがあるのでそこで食事をするのがいいと思う

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8

Kevin

20 May 2025

·

Stayed 3 nights

Great location. Walkable to everything you need. Nice breakfast buffett from 7-10am. Access to taxis is excellent if you need to go to the airport.

8

Toby

19 Apr 2024

·

Stayed 2 nights

Staff was always friendly and helpful. The breakfast was good with enough options for everyone. Room was clean but a bit aged. Bed, air conditioner and shower were all notable. A bit of a walk from Nana metro station. Villa Market and 7/11 about 3-5 min away.

8

Michael

13 Aug 2024

·

Stayed 4 nights

It's always fun to come back and arrive at the Citrus on SOI 11. I was welcomed with a smile and after that check-in didn't take more than 3 minutes in total: superb service! My room on the third floor was not only ready and waiting way before check-in time. The whole suite was well cleaned and absolutely tidy. Compliments to the guys of the house keeping department, they did a lovely job! Huge bed, comfy pillows, great water pressure and lots of bathroom amenities daily... What more could one ask for?! Thumbs up! The daily breakfast is a great way to start the day and get some fuel to explore the city later on. The buffet changes daily and trust me: there's something for everyone!!! Thanks to the breakfast crew at the internal Munch restaurant, you guys did fantastic... All that being written down, I am highly grateful for my past stays at the Citrus on SOI 11. I had a blast every single time. See you soon!!!!

8

Stig

16 Feb 2024

·

Stayed 3 nights

I really hate when I hear the plingplingpling from all the notifications to the cleaning staff in the hallway at my floor from 8 o'clock in the morning. And staff talking loudly outside my door earli.. They need to keep more quiet and turn off the notifications sound on they're phones. Unfortunately there was no "Please do not disturb" sign to hang on the door. The breakfast is good for Asian ppl.. Not for western. Missing whole weet bread, bacon and soft boiled eggs. This sweet gummy bread from 7-eleven should been thrown in the garbage. It's terrible.. No hotel should serv this to their customers.. And why have cinnamon at the breakfast buffet when there is no porridge?? The egg benedict was OK tho.

10

Yu jen

13 Jun 2023

·

Stayed 6 nights

ㄧ切都很好，唯一早餐太單調無變化，湯，炒菜都很鹹

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10

Keith

6 Jun 2025

·

Stayed 1 night

Nice Hotel thats not far from the action. Staff were nice i just had a incident with a staffer who must be new that didnt know the address to the property when I went to book another stay and asked was this the correct property twice and she said yes. I booked the property turns out it wasn't the same property it was another Citrus property around corner. I tried to get my money back on Agoda and they tried but the other property would not ok the cancelation even tho i was at there sister location so i end up losing my money becauee i didnt want to pack up and move. They reduced the price some but wouldnt compensate there mistake they just expect you to except there mistakes and live with it which in US the Customer when in the right we trying to make the customer whole and they did not that really upset me and they really didnt help the situation. I have worked in Hotel instry for 20 years and Airline for 15 so taking care of customer issues is the Standard especially when at fault. Other then the issue the property is nice and breakfast was slightly above average.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $62	11 $61	12 $70	13 $72	14 $65
15 $58	16 $50	17 $52	18 $60	19 $60	20 $68	21 $68
22 $68	23 $48	24 $48	25 $48	26 $58	27 $62	28 $63
29 $51	30 $51

Su	Mo	Tu	We	Th	Fr	Sa
		1 $48	2 $48	3 $48	4 $54	5 $64
6 $58	7 $48	8 $48	9 $48	10 $48	11 $48	12 $48
13 $48	14 $48	15 $48	16 $48	17 $48	18 $48	19 $48
20 $53	21 $53	22 $53	23 $53	24 $54	25 $85	26 $84
27 $102	28 $115	29 $117	30 $157	31 $170

Citrus Sukhumvit 11 by Compass Hospitality

Prices for Citrus Sukhumvit 11 by Compass Hospitality

Monthly average prices

About this property

Location

Room options

2 Bedrooms Family

One Bedroom Suite with Bunk Bed

Family Room

Deluxe Room

1 Bedroom Suite

Deluxe with Bunk Bed

Deluxe Triple

Superior Room

Guest reviews of Citrus Sukhumvit 11 by Compass Hospitality

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Citrus Sukhumvit 11 by Compass Hospitality

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Business details