Utalii Hotel

Refrigerador y aire acondicionado en mal estado.

No servia el aire acondicionado de lanhabitacion 320

Property is good.

Safe, clean large property for walking, great gym and staff, customer friendly staff, great breakfast

We checked into the hotel late due to flight schedule. When we got to the room, we realized the air-condition was not working, and the telephone in the room was not working either. We checked with the reception where it was confirmed the whole facility didnt have working air conditioner. We were promised a stand fan which was never supplied. it was raining on that day so opening of the windows for cooler air was no option. Very disappointed and there was no compensation for the inconvinience.