Hotel Patio Santiago
From
120 US$
/nat
Vælg datoer for at se priser og tilgængelighed
From
120 US$
/nat
Om dette overnatningssted
Fra en tagterrasse kan du nyde den skønne udsigt, eller du kan nyde godt af rekreative faciliteter, såsom et fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Faciliteter
Fra en tagterrasse kan du nyde den skønne udsigt, eller du kan nyde godt af rekreative faciliteter, såsom et fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og bagageopbevaring. Transport fra hotellet til lufthavnen er til rådighed mod et tillægsgebyr (døgnet rundt).
Spisning
Nyd et måltid på restauranten, eller køb en snack på dette hotels kaffebar/café. Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Gratis lokale morgenmadsretter serveres dagligt fra kl. 07.00 til kl. 12.00.
Værelser
Føl dig hjemme i et af de 43 aircondition-afkølede værelser, der desuden indeholder smart-tv. Din seng er udstyret med dundyner og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og hårtørrer.
Lokation
Med et ophold ved Hotel Patio Santiago har du en central base i Querétaro, kun 5 minutters kørsel fra Corregidora Stadion og Alameda Hidalgo Park. Dette hotel med luksusfaciliteter ligger 0,6 km fra Casa de la Zacatecana-museet og 0,6 km fra Querétaro Regionale Museum.
I nærheden
Casa de la Zacatecana-museet(0.1 mil)
Plaza de Armas(0.1 mil)
Ignacio Mena Rosales Kulturhus(0.2 mil)
Regeringspaladset(0.2 mil)
Vor Frue af Guadeloupe Menighedens Kirke(0.3 mil)
Querétaro Regionale Museum(0.3 mil)
Plaza de Los Fundadores(0.3 mil)
San Francisco Tempel(0.3 mil)
Zenea-haven(0.3 mil)
Santa Cruz Kloster og Tempel(0.3 mil)
Corregidora-monumentet(0.4 mil)
San Agustin-templet(0.4 mil)
Querétaro Kunstmuseum(0.4 mil)
Santa Cruz-templet(0.4 mil)
Santa Cruz Tempel og Kloster(0.4 mil)
Den nærmeste store lufthavn er Querétaro Intl. Lufthavn (QRO), Querétaro, Querétaro(20.6 mil)
Restaurant
Ikkerygerværelser
Roomservice
Turistservice
Renseri
Rengøring
Lokation
40 Avenida Luis Pasteur Sur, Historiske Centrum, Querétaro, Santiago de Querétaro Kommune, Querétaro, Mexico
Casa de la Zacatecana-museet (0.1 mil)
Plaza de Armas (0.1 mil)
Ignacio Mena Rosales Kulturhus (0.2 mil)
Regeringspaladset (0.2 mil)
Vor Frue af Guadeloupe Menighedens Kirke (0.3 mil)
Querétaro Regionale Museum (0.3 mil)
Værelsesmuligheder
4
Deluxe-værelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
320 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
4
Luksus-værelse - udsigt til gårdsplads
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
431 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
4
Deluxe-dobbeltværelse
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
323 ft²
KlimaanlægOpvarmningWi-Fi (Gratis)
Gæsteanmeldelser af Hotel Patio Santiago
9.3
Fremragende!
Baseret på 592 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Ud fra de seneste anmeldelser fremstår Hotel Patio Santiago som et hotel med smukt design og en meget central beliggenhed, hvor de fleste steder er inden for gåafstand. Gentagne kommentarer nævner dog støj indefra, logistik og gebyrer for parkering samt lejlighedsvis ustabil Wi-Fi eller begrænsede spisemuligheder.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Ud fra de seneste anmeldelser fremstår Hotel Patio Santiago som et hotel med smukt design og en meget central beliggenhed, hvor de fleste steder er inden for gåafstand. Gentagne kommentarer nævner dog støj indefra, logistik og gebyrer for parkering samt lejlighedsvis ustabil Wi-Fi eller begrænsede spisemuligheder.
Værelserne beskrives generelt som rummelige, moderne og komfortable, selvom flere vender ud mod indre gårde med begrænset naturligt lys. Servicen fremhæves ofte som opmærksom og venlig, dog med enkelte rapporter om langsomme svar eller uerfarent personale i bar/restaurant. Samlet set kan man forvente et stilfuldt og centralt udgangspunkt i Centro Histórico, der er bedst egnet til rejsende, der kan tolerere noget støj og planlægger parkering på forhånd.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Hotellets bar/restaurant og de hyggelige gårdspladser/tagterrasser er værdsatte. Der er ingen parkering på stedet; gæsterne benytter en betalt parkeringsplads i nærheden, og det lille fitnesscenter er simpelt.
Relaterede gæsteanmeldelser
6
Rosa María
31. okt. 2025
·
Overnattede 2 nætter
No tiene estacionamiento y te cobran 250 por día por ir a dejarlo en algún estacionamiento o en la calle. Si quieres dejarlo tu, también tienes que pagar el estacionamiento 250 por día. El menú de desayuno y comida es súper limitado y siempre que pides algo ya no lo tienen, entonces arman paquetes de lo que tienen y te cobran más de lo que decía el menú. La habitación en general está bien
No tiene estacionamiento y te cobran 250 por día por ir a dejarlo en algún estacionamiento o en la calle. Si quieres dejarlo tu, también tienes que pagar el estacionamiento 250 por día. El menú de desayuno y comida es súper limitado y siempre que pides algo ya no lo tienen, entonces arman paquetes de lo que tienen y te cobran más de lo que decía el menú. La habitación en general está bien
8
Tomasz
25. feb. 2025
·
Overnattede 1 nat
Nice new property, clean and comfortable room. Because of the layout of the property sounds travel, doors closing, people in hallway etc. Nice small bar on the property and courtyard restaurant. Overall good experience for the one night stay we had. Staff was very attentive and accommodating.
Nice new property, clean and comfortable room. Because of the layout of the property sounds travel, doors closing, people in hallway etc. Nice small bar on the property and courtyard restaurant. Overall good experience for the one night stay we had. Staff was very attentive and accommodating.
8
Luis
6. jan. 2023
·
Overnattede 19.358 nætter
El hotel es nuevo, muy bonito. No te incluyen el estacionamiento y hay que caminar dos cuadras. La carta de alimentos es limitada La caminadora y elíptica son muy sencillas
El hotel es nuevo, muy bonito. No te incluyen el estacionamiento y hay que caminar dos cuadras. La carta de alimentos es limitada La caminadora y elíptica son muy sencillas
10
rodrigo
10. maj 2025
·
Overnattede 2 nætter
Muy bonito, lo único a considerar es que no tiene estacionamiento pero hay uno a dos cuadras con pensión nocturna por 250 pesos aprox. De ahí en fuera está súper bien
Muy bonito, lo único a considerar es que no tiene estacionamiento pero hay uno a dos cuadras con pensión nocturna por 250 pesos aprox. De ahí en fuera está súper bien
10
Luis
14. apr. 2023
·
Overnattede 1 nat
Booked two rooms for one night. The hotel is new, was opened 7 months ago. It was clean, elegant, comfortable and convenient. The location is walking distance to the various plazas in the City center. We went to dinner in Plaza de las Armas, enjoyed live entertainment and stayed until past 10pm, then just walked to the hotel. Parking will be off-site, approx. 3 blocks away - the hotel has an agreement with a private parking lot. Overall was very pleased, price point was very affordable for what you get.
Booked two rooms for one night. The hotel is new, was opened 7 months ago. It was clean, elegant, comfortable and convenient. The location is walking distance to the various plazas in the City center. We went to dinner in Plaza de las Armas, enjoyed live entertainment and stayed until past 10pm, then just walked to the hotel. Parking will be off-site, approx. 3 blocks away - the hotel has an agreement with a private parking lot. Overall was very pleased, price point was very affordable for what you get.
10
Eduardo
19. apr. 2023
·
Overnattede 3 nætter
Great room, overall great service. Parking was kind of challenging.
Great room, overall great service. Parking was kind of challenging.
4
Andres
29. dec. 2025
·
Overnattede 1 nat
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down. It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower). Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me. The smart TV in the room could not load any streaming services. Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down. It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower). Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me. The smart TV in the room could not load any streaming services. Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
10
Thomas
25. mar. 2023
·
Overnattede 4 nætter
This is a new hotel in the Centro Historic district, but built along old architectural lines. Beautiful and functional. Great location for seeing historic area, plazas, dining. Rooftop lounge great for sunsets.
This is a new hotel in the Centro Historic district, but built along old architectural lines. Beautiful and functional. Great location for seeing historic area, plazas, dining. Rooftop lounge great for sunsets.
10
Carmelina
3. jan. 2023
·
Overnattede 3 nætter
Muy buen Hotel, lo malo es que no tiene estacionamiento propio y se debe pagar por dia la estancia del auto, no se incluye el el precio pagado por noche en el hotel.
Muy buen Hotel, lo malo es que no tiene estacionamiento propio y se debe pagar por dia la estancia del auto, no se incluye el el precio pagado por noche en el hotel.
8
Jose Ignacio
23. okt. 2023
·
Overnattede 1 nat
Todo está bien. Buen servicio. Es lamentable que no tenga un servicio de estacionamiento y/o valet parking
Todo está bien. Buen servicio. Es lamentable que no tenga un servicio de estacionamiento y/o valet parking
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Anmeldelserne beskriver konsekvent hotellet og værelserne som meget rene og velholdte.
Relaterede gæsteanmeldelser
10
Martha Araceli
27. okt. 2025
·
Overnattede 3 nætter
Habitación limpia
Habitación limpia
10
milton
24. aug. 2025
·
Overnattede 4 nætter
Rooms are very nice and clean.
Rooms are very nice and clean.
10
Delia
5. nov. 2025
·
Overnattede 3 nætter
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
8
Rene
9. jan. 2025
·
Overnattede 1 nat
Very clean
Very clean
10
Andres
24. jul. 2024
·
Overnattede 3 nætter
Very nice and clean. Great location and staff. Had a great time.
Very nice and clean. Great location and staff. Had a great time.
10
Lisa
6. okt. 2025
·
Overnattede 3 nætter
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
10
Juan Jose de Jesus
30. dec. 2023
·
Overnattede 3 nætter
Excelente, todo nuevo, limpio. Perfecto
Excelente, todo nuevo, limpio. Perfecto
10
RODRIGO
6. okt. 2025
·
Overnattede 1 nat
Hotel very clean
Hotel very clean
10
claudia
26. nov. 2025
·
Overnattede 2 nætter
Clean room! Amenities also, great staff!
Clean room! Amenities also, great staff!
10
Siobhan
26. nov. 2025
·
Overnattede 7 nætter
El hotel y la habitación eran muy limpios. El diseño del hotel era elegante, especialmente por la iluminación a traves del hotel
El hotel y la habitación eran muy limpios. El diseño del hotel era elegante, especialmente por la iluminación a traves del hotel
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne beskrives generelt som rummelige, moderne og komfortable med gode senge og store brusere. Flere nævner værelser mod indergården med begrænset naturligt lys, støj fra gange eller naboværelser og lejlighedsvis ustabil Wi-Fi.
Relaterede gæsteanmeldelser
8
Jorge
17. feb. 2026
·
Overnattede 2 nætter
La habitación era muy bonita y grande. Buenos productos de limpieza personal, olían muy bien. Desayuno incluido abundante.
La habitación era muy bonita y grande. Buenos productos de limpieza personal, olían muy bien. Desayuno incluido abundante.
10
Sharice
7. jun. 2025
·
Overnattede 5 nætter
Beautiful, large rooms and excellent location in Centro Queretaro.
Beautiful, large rooms and excellent location in Centro Queretaro.
10
Lisa
25. sep. 2025
·
Overnattede 3 nætter
El personal de este hotel fue realmente fantástico. Todos fueron muy amables y serviciales. Es un hotel precioso con habitaciones cómodas. La ubicación también es muy conveniente. Nuestra única queja es que el wifi no funciona siempre.
El personal de este hotel fue realmente fantástico. Todos fueron muy amables y serviciales. Es un hotel precioso con habitaciones cómodas. La ubicación también es muy conveniente. Nuestra única queja es que el wifi no funciona siempre.
10
Libia
22. okt. 2025
·
Overnattede 1 nat
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre. My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre. My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
8
Elvia Iliana
8. okt. 2024
·
Overnattede 1 nat
El desayuno buffet no me encantó, le faltan opciones para mi gusto!! La habitación hermosa aunque, oscura, no le entra mucha luz.
El desayuno buffet no me encantó, le faltan opciones para mi gusto!! La habitación hermosa aunque, oscura, no le entra mucha luz.
10
Daniel
13. maj 2025
·
Overnattede 1 nat
Cool boutique hotel in Queretaro historic center, very safe and walkable. Good large rain shower, quiet room, delicious breakfast. Staff very helpful.
Cool boutique hotel in Queretaro historic center, very safe and walkable. Good large rain shower, quiet room, delicious breakfast. Staff very helpful.
6
LETICIA
29. dec. 2025
·
Overnattede 2 nætter
El hotel está muy bonito. Muy limpio y nuevo. PERO muy ruidoso. Oyes lo de las habitaciones de al lado y el Personal de limpieza hace mucho ruido con un radio en altavoz bastante desconsiderado
El hotel está muy bonito. Muy limpio y nuevo. PERO muy ruidoso. Oyes lo de las habitaciones de al lado y el Personal de limpieza hace mucho ruido con un radio en altavoz bastante desconsiderado
8
DUSTEN
18. jul. 2024
·
Overnattede 2 nætter
this is a newer build addition onto an older mansion with a court yard. it was a very pleasant stay. the room was quiet, spacious, nice bed linens, and good shower. the included breakfast was passable.the location of the hotel is ideal for walking the old town. my only reservation is that the hotel is quiet dark and the 2 rooms i saw had no window to view the outside: one looked into a wall (i asked to move) and the other opened internally onto a hallway so the blinds had to be kept closed. i would also suggest that the hotel make some accomodation so a person can have a tea after the cafe closes at 9 o'clock. it was overall a pleasant stay and an very good value.
this is a newer build addition onto an older mansion with a court yard. it was a very pleasant stay. the room was quiet, spacious, nice bed linens, and good shower. the included breakfast was passable.the location of the hotel is ideal for walking the old town. my only reservation is that the hotel is quiet dark and the 2 rooms i saw had no window to view the outside: one looked into a wall (i asked to move) and the other opened internally onto a hallway so the blinds had to be kept closed. i would also suggest that the hotel make some accomodation so a person can have a tea after the cafe closes at 9 o'clock. it was overall a pleasant stay and an very good value.
6
Tyrone
11. jan. 2024
·
Overnattede 1 nat
The hotel was beautiful and the staff were very friendly and helpful. My only issue with the hotel is noise travels very easily. When people walk down the hall, talk, open/close doors, etc. the noise echos and you can hear everything.
The hotel was beautiful and the staff were very friendly and helpful. My only issue with the hotel is noise travels very easily. When people walk down the hall, talk, open/close doors, etc. the noise echos and you can hear everything.
10
FELIPE
11. sep. 2025
·
Overnattede 4 nætter
It is downtown and it is very nice location, the only problem I had, was with the internet we were on lower plant and internet was hard to connect, I do recommend staying on the first or second floor.
It is downtown and it is very nice location, the only problem I had, was with the internet we were on lower plant and internet was hard to connect, I do recommend staying on the first or second floor.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet roses ofte for at være venligt, professionelt og hjælpsomt, inklusive ved indcheckning. Nogle gæster nævner langsomme eller inkonsekvente svar, uerfaren betjening i bar/restaurant eller problemer med kommunikation/fakturering.
Relaterede gæsteanmeldelser
6
Jose Antonio
26. dec. 2024
·
Overnattede 3 nætter
El hotel es una construcción antigua remodelada. La decoración es de buen gusto, agradable tanto en habitaciones como en áreas de servicio. El personal es poco amable, no están capacitados para atender al huésped, ni en front desk ni valet ni centros de consumo. El desayuno, si no comes huevo, te deja como opción tortillas remojadas, sin ninguna proteína a menos que pagues más. La fruta no es fresca, sino refrigerada de días anteriores. Los tés son de baja calidad y el café de goteo preferimos no probarlo. Lo peor, y que lamentablemente no se puede remediar, es que la construcción es una gran caja acústica. Los ruidos entran a las habitaciones amplificados, por lo que si tienes vecinos que lleguen tarde o sean ruidosos, no podrás descansar.
El hotel es una construcción antigua remodelada. La decoración es de buen gusto, agradable tanto en habitaciones como en áreas de servicio. El personal es poco amable, no están capacitados para atender al huésped, ni en front desk ni valet ni centros de consumo. El desayuno, si no comes huevo, te deja como opción tortillas remojadas, sin ninguna proteína a menos que pagues más. La fruta no es fresca, sino refrigerada de días anteriores. Los tés son de baja calidad y el café de goteo preferimos no probarlo. Lo peor, y que lamentablemente no se puede remediar, es que la construcción es una gran caja acústica. Los ruidos entran a las habitaciones amplificados, por lo que si tienes vecinos que lleguen tarde o sean ruidosos, no podrás descansar.
10
Libia
22. okt. 2025
·
Overnattede 1 nat
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre. My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre. My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
10
Rebecca
9. jan. 2026
·
Overnattede 4 nætter
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
10
Rebeca
1. maj 2023
·
Overnattede 3 nætter
Recently attended a wedding and it’s a great place to stay in Centro Historico Queretaro. A special thank you to Ismael and Mariana for great customer service
Recently attended a wedding and it’s a great place to stay in Centro Historico Queretaro. A special thank you to Ismael and Mariana for great customer service
10
ED
5. okt. 2024
·
Overnattede 1 nat
Everything was great! The room was very nice and comfortable. The staff was super nice. However, the staff at the bar was VERY inexperienced which made getting drinks a little difficult. We will for sure stay there again next time in Querétaro
Everything was great! The room was very nice and comfortable. The staff was super nice. However, the staff at the bar was VERY inexperienced which made getting drinks a little difficult. We will for sure stay there again next time in Querétaro
10
Miles
18. maj 2023
·
Overnattede 1 nat
The hotel is modern without losing its historical roots. The staff were extremely friendly and helpful. I had a deluxe king room, and it was simply perfect. A wonderful hotel!
The hotel is modern without losing its historical roots. The staff were extremely friendly and helpful. I had a deluxe king room, and it was simply perfect. A wonderful hotel!
4
Andres
29. dec. 2025
·
Overnattede 1 nat
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down. It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower). Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me. The smart TV in the room could not load any streaming services. Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down. It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower). Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me. The smart TV in the room could not load any streaming services. Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
10
Christian
25. nov. 2024
·
Overnattede 1 nat
Everything was really good and the staff was really nice and helpful.
Everything was really good and the staff was really nice and helpful.
10
Paul
19. sep. 2023
·
Overnattede 1 nat
This is a beautiful property that combines traditional Spanish architecture with modern amenities in a very elegant way. The service was top notch and they were very accommodating to our needs. I’d definitely stay here again when I come back to Querétaro.
This is a beautiful property that combines traditional Spanish architecture with modern amenities in a very elegant way. The service was top notch and they were very accommodating to our needs. I’d definitely stay here again when I come back to Querétaro.
4
Kevin
30. aug. 2024
·
Overnattede 1 nat
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning. If you want to make money at this property you should hire a team that has hotel experience.
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning. If you want to make money at this property you should hire a team that has hotel experience.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
En exceptionelt central og let tilgængelig beliggenhed i Centro Histórico, tæt på pladser, restauranter og seværdigheder. Nogle nævner, at adgangen til gaden og afsætning/parkering kan være besværlig.
Relaterede gæsteanmeldelser
10
Sharice
7. jun. 2025
·
Overnattede 5 nætter
Beautiful, large rooms and excellent location in Centro Queretaro.
Beautiful, large rooms and excellent location in Centro Queretaro.
10
Rodrigo
19. jan. 2026
·
Overnattede 1 nat
El Hotel está hermoso, súper céntrico, limpio, nuevo. Sin duda regresaría
El Hotel está hermoso, súper céntrico, limpio, nuevo. Sin duda regresaría
10
Delia
5. nov. 2025
·
Overnattede 3 nætter
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
10
ARTURO
13. okt. 2025
·
Overnattede 3 nætter
Muy agradable el hotel. Esta en el centro de Querétaro, así que puedes caminar muy agusto a todos lados ya que es muy seguro
Muy agradable el hotel. Esta en el centro de Querétaro, así que puedes caminar muy agusto a todos lados ya que es muy seguro
10
Vanessa
19. okt. 2025
·
Overnattede 3 nætter
Beautiful hotel and central location. Highly recommend.
Beautiful hotel and central location. Highly recommend.
10
Kelly
4. aug. 2024
·
Overnattede 1 nat
Really liked everything about the hotel. Nice room, friendly staff, near the main square, good breakfast. We will return here.
Really liked everything about the hotel. Nice room, friendly staff, near the main square, good breakfast. We will return here.
10
Tram V
1. sep. 2024
·
Overnattede 3 nætter
Quaint hotel with modern amenities. Right off of the main town plaza. Quiet. Safe. Would definitely stay here again.
Quaint hotel with modern amenities. Right off of the main town plaza. Quiet. Safe. Would definitely stay here again.
10
Carolina
9. jul. 2024
·
Overnattede 1 nat
Great location in the heart of Queretaro
Great location in the heart of Queretaro
10
JENNIFER
11. feb. 2026
·
Overnattede 5 nætter
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
10
Yue
23. maj 2025
·
Overnattede 7 nætter
This hotel is located old town and walk distance to most attractions.
This hotel is located old town and walk distance to most attractions.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmad og hotellets restaurant får ofte ros for smag og kaffe, med en hyggelig gårdhave. Andre rapporterer begrænsede valgmuligheder til morgenmad/menuen, tidlige lukketider og lejlighedsvis langsom eller uerfaren service.
Relaterede gæsteanmeldelser
6
Rosa María
31. okt. 2025
·
Overnattede 2 nætter
No tiene estacionamiento y te cobran 250 por día por ir a dejarlo en algún estacionamiento o en la calle. Si quieres dejarlo tu, también tienes que pagar el estacionamiento 250 por día. El menú de desayuno y comida es súper limitado y siempre que pides algo ya no lo tienen, entonces arman paquetes de lo que tienen y te cobran más de lo que decía el menú. La habitación en general está bien
No tiene estacionamiento y te cobran 250 por día por ir a dejarlo en algún estacionamiento o en la calle. Si quieres dejarlo tu, también tienes que pagar el estacionamiento 250 por día. El menú de desayuno y comida es súper limitado y siempre que pides algo ya no lo tienen, entonces arman paquetes de lo que tienen y te cobran más de lo que decía el menú. La habitación en general está bien
10
Isabelle
28. nov. 2023
·
Overnattede 1 nat
Beautiful hotel with comfortable beds and large, new, clean and well designed bathroom. Really nice common areas around the property. Good breakfast and coffee. Walkable all around the Centro Historico and near great restaurants
Beautiful hotel with comfortable beds and large, new, clean and well designed bathroom. Really nice common areas around the property. Good breakfast and coffee. Walkable all around the Centro Historico and near great restaurants
10
Armando
6. mar. 2025
·
Overnattede 5 nætter
close to every thing needs hand bars in shower, floor is too slippery breakfast menu needs more variety after two days stay you have to repeat the same other than that every thing is excellent
close to every thing needs hand bars in shower, floor is too slippery breakfast menu needs more variety after two days stay you have to repeat the same other than that every thing is excellent
10
Lisa
6. okt. 2025
·
Overnattede 3 nætter
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
10
Irma
23. apr. 2025
·
Overnattede 2 nætter
The lobby, restaurant and the rooms. The restaurant is nice and serves delicious food.
The lobby, restaurant and the rooms. The restaurant is nice and serves delicious food.
8
Ivan
12. okt. 2025
·
Overnattede 1 nat
Un bonito hotel con cuartos grandes y modernos. El servicio de restaurante y de alimentos a la habitación requiere mejorar, MUCHO. No hay una carta de alimentos en la habitación, tampoco hay un directorio de las extensiones a las cuales se pueda solicitar servicio a la habitación y en el número que aparece en Google maps nadie contesta. Adicionalmente, cierran el servicio a las 9 PM no obstante la hora límite es las 9:30 PM y tampoco te ofrecen opciones con las que trabaje el hotel. En cuanto a los alimentos, sería bueno que utilicen pan de caja que no sea uno de súper mercado.
Un bonito hotel con cuartos grandes y modernos. El servicio de restaurante y de alimentos a la habitación requiere mejorar, MUCHO. No hay una carta de alimentos en la habitación, tampoco hay un directorio de las extensiones a las cuales se pueda solicitar servicio a la habitación y en el número que aparece en Google maps nadie contesta. Adicionalmente, cierran el servicio a las 9 PM no obstante la hora límite es las 9:30 PM y tampoco te ofrecen opciones con las que trabaje el hotel. En cuanto a los alimentos, sería bueno que utilicen pan de caja que no sea uno de súper mercado.
10
Lawrence
8. aug. 2023
·
Overnattede 3 nætter
Very nice modern hotel only steps from a main square and all of the sights. Wonderful patio area to enjoy breakfast on, and a well stocked bar. Hotel has a restaurant, which served good food and was a godsend on nights with torrential downpours. Rooms were spacious and comfortable and hotel had a nice roof deck as well. Good restaurants nearby as well. Very nice staff. We would stay again.
Very nice modern hotel only steps from a main square and all of the sights. Wonderful patio area to enjoy breakfast on, and a well stocked bar. Hotel has a restaurant, which served good food and was a godsend on nights with torrential downpours. Rooms were spacious and comfortable and hotel had a nice roof deck as well. Good restaurants nearby as well. Very nice staff. We would stay again.
10
Rosa Maria
21. nov. 2024
·
Overnattede 2 nætter
Excelente opción muy bonito hotel sus amenidades excelentes algo lento el servicio de restaurant
Excelente opción muy bonito hotel sus amenidades excelentes algo lento el servicio de restaurant
10
JENNIFER
11. feb. 2026
·
Overnattede 5 nætter
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
4
Kevin
30. aug. 2024
·
Overnattede 1 nat
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning. If you want to make money at this property you should hire a team that has hotel experience.
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning. If you want to make money at this property you should hire a team that has hotel experience.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
8
Bo
11. okt. 2025
·
Overnattede 3 nætter
De har dårligt motionscenter og generelt problem med akustik. Ellers et flot designet hotel.
De har dårligt motionscenter og generelt problem med akustik. Ellers et flot designet hotel.
10
Darin
for 5 dage siden
·
Overnattede 4 nætter
What an amazing hotel. Super friendly staff. Amazing rooms. Super convenient to everything.
What an amazing hotel. Super friendly staff. Amazing rooms. Super convenient to everything.
10
Francisco
sidste uge
·
Overnattede 4 nætter
Tuvimos una excelente experiencia durante nuestra estancia. Desde la llegada, el servicio del valet, el personal del lobby y los meseros fue excepcional, siempre atentos, amables y dispuestos a ayudar. La comida fue muy buena, con gran variedad y calidad. Las habitaciones estaban limpias, ordenadas y bien cuidadas. Además, el ambiente del hotel fue muy relajante y agradable, ideal para descansar y disfrutar. Sin duda, una experiencia que recomendaríamos y a la que nos gustaría regresar.
Tuvimos una excelente experiencia durante nuestra estancia. Desde la llegada, el servicio del valet, el personal del lobby y los meseros fue excepcional, siempre atentos, amables y dispuestos a ayudar. La comida fue muy buena, con gran variedad y calidad. Las habitaciones estaban limpias, ordenadas y bien cuidadas. Además, el ambiente del hotel fue muy relajante y agradable, ideal para descansar y disfrutar. Sin duda, una experiencia que recomendaríamos y a la que nos gustaría regresar.
10
Ana
sidste uge
·
Overnattede 1 nat
Worth it! Loved the location, bedroom, huge bathroom, excellent attention
Worth it! Loved the location, bedroom, huge bathroom, excellent attention
10
Ana
sidste uge
·
Overnattede 1 nat
Perfect hotel boutique. Great location. Beautiful room. Comfortable bed. Huge bathroom. Loved it .
Perfect hotel boutique. Great location. Beautiful room. Comfortable bed. Huge bathroom. Loved it .
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-18: 116.22488375778198USD
- 2026-09-19: 114.46363249664306USD
- 2026-09-20: 114.07441039199828USD
- 2026-09-21: 118.18286107559203USD
- 2026-09-22: 114.07441039199828USD
- 2026-09-23: 114.67987089157104USD
- 2026-09-24: 114.67987089157104USD
- 2026-09-25: 189.73090092163085USD
- 2026-09-26: 189.73090092163085USD
- 2026-09-27: 114.67987089157104USD
- 2026-09-28: 114.50688718185424USD
- 2026-09-29: 127.71719558639525USD
- 2026-09-30: 114.50688718185424USD
- 2026-10-01: 112.80943636245726USD
- 2026-10-02: 112.80943636245726USD
- 2026-10-03: 114.75554688568114USD
- 2026-10-04: 180.1772467437744USD
- 2026-10-05: 113.95548847045897USD
- 2026-10-06: 114.75554688568114USD
- 2026-10-07: 114.67987089157104USD
- 2026-10-08: 127.71719558639525USD
- 2026-10-09: 117.93419261398314USD
- 2026-10-10: 288.9214695922851USD
- 2026-10-11: 119.83705720977783USD
- 2026-10-12: 127.71719558639525USD
- 2026-10-13: 127.71719558639525USD
- 2026-10-14: 119.83705720977783USD
- 2026-10-15: 127.71719558639525USD
- 2026-10-16: 114.67987089157104USD
- 2026-10-17: 113.95548847045897USD
- 2026-10-18: 117.93419261398314USD
- 2026-10-19: 118.18286107559203USD
- 2026-10-20: 114.50688718185424USD
- 2026-10-21: 114.50688718185424USD
- 2026-10-22: 112.57158376159667USD
- 2026-10-23: 114.67987089157104USD
- 2026-10-24: 113.95548847045897USD
- 2026-10-25: 114.67987089157104USD
- 2026-10-26: 114.67987089157104USD
- 2026-10-27: 118.33423057937621USD
- 2026-10-28: 114.67987089157104USD
- 2026-10-29: 114.50688718185424USD
- 2026-10-30: 117.53416340637206USD
- 2026-10-31: 114.50688718185424USD
- 2026-11-01: 116.22593469161987USD
- 2026-11-02: 115.50156102828979USD
- 2026-11-03: 118.33423057937621USD
- 2026-11-04: 116.22593469161987USD
- 2026-11-05: 114.50688718185424USD
- 2026-11-06: 113.95548847045897USD
- 2026-11-07: 114.50688718185424USD
- 2026-11-08: 113.95548847045897USD
- 2026-11-09: 114.67987089157104USD
- 2026-11-10: 117.55577761230468USD
- 2026-11-11: 114.67987089157104USD
- 2026-11-12: 113.65274946289061USD
- 2026-11-13: 118.33423057937621USD
- 2026-11-14: 114.37714064178466USD
- 2026-11-15: 114.37714064178466USD
- 2026-11-16: 114.62580910339355USD
- 2026-11-17: 114.22577989578247USD
- 2026-11-18: 114.37714064178466USD
Dette overnatningssted tilbyder transport fra lufthavnen (tillægsgebyrer kan forekomme). Gæster skal kontakte overnatningsstedet med ankomstoplysninger inden afrejse ved hjælp af oplysningerne på reservationsbekræftelsen. Dette overnatningssted tilbyder ikke indtjekning efter lukketid. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Op til 2 børn, i alderen 12 år eller derunder, kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes. Børn er muligvis ikke berettiget til gratis morgenmad.
- Kun registrerede gæster kan opholde sig på værelserne.
- Dette overnatningssted tillader kun kæledyr på specifikke værelser (der skal betales tillægsgebyr, som kan findes i afsnittet om gebyrer). Gæster kan anmode om et af disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Gebyr for lufthavnstransport: 800 MXN pr. køretøj (maks. antal personer: 4)
- Depositum for kæledyr: 2000 MXN pr. ophold
- Tillægsgebyr for kæledyr: MXN 1000 pr. kæledyr pr. dag
- Der opkræves ikke gebyrer for servicedyr
- Der er mulighed for rengøring mod et ekstra tillægsgebyr
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Restaurant
Ikkerygerværelser
Roomservice
Turistservice
Renseri
Rengøring
Serviceydelser
Turistservice
Renseri
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
24-Hour Front Desk
Concierge Services
Aktiviteter
Udendørs møbler
Terrasse
Fitness Center (nearby)
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Spa og wellnesscenter
Pakkede frokostkurve
Morgenmad på værelset
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Gratis wi-fi