Tulse Hill Hotel

We arrived at the hotel early so left our case with the staff as we were going to our daughter’s birthday party. Arrived back at the hotel at about 9.30p.m to be taken to our room. I was shocked it was the smallest room and as I’d paid £232 plus £50 deposit for the largest room. When we went down to breakfast the next morning I spoke to a lady there and she said that the rooms had got mixed up. Then we were informed that the kitchen was closed for breakfast as they were waiting for an engineer!!

Staff excellent and extremely polite. Room lovely and. I’ve been here a few times and recommend this hotel

Room was clean and facilities good. Staff were very pleasant and helpful. Breakfast was cooked. I would have preferred some continental breakfast options ie cereal etc. We booked the hotel because of the parking and it was available. Only issue being the car park is not clearly signed and we drove past it on a very busy road which made our arrival rather stressful. Better signage would be helpful.

Overpriced, forgot to make room, mushrooms tasted like soap. A fabulous weekend.

The good: the staff were so friendly, the food we tried which was snacks and starters was delicious. The bad: the room felt like it was halfway through a maintenance job - both shelves were missing from the bathroom, wall fixings still attached. The missing shelves were spootted stored under the sink. The housekeeping was lacking with marks on the bathroom floor and the vent on the aircon was seriously dusty. Would definitely come back for drinks and dinner but would be cautious about staying again.