Hotel Sapphire
From
87 US$
/ noche
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From
87 US$
/ noche
Acerca de esta propiedad
Disfruta de una estancia con piscina al aire libre y balcones privados, a pocos pasos de la isla de Mombasa y del templo Shree Cutch Satsang.
Ubicación
Hotel Sapphire se encuentra en Mombasa. Si quieres sumergirte en la belleza natural de la región, acércate a Nyali Beach o a Bamburi Beach. Parque zoológico Mamba Village y Parque acuático Wild Waters también merecen la pena.
Aparcamiento
WiFi gratuito
Piscina
Habitaciones para no fumadores
Piscina al aire libre
Bar en la piscina
Opciones de habitación
5
Suite DELUXE
Detalles de la oferta
1 Cama Doble Grande
1 Sofá Cama
Capacidad: 2
388 ft²
BalcónAire acondicionadoCaja de seguridadBaño privado
5
DOBLE SUPERIOR
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
291 ft²
BalcónAire acondicionadoCaja de seguridadBaño privado
Reseñas de los huéspedes sobre Hotel Sapphire
10
Excepcional
Basado en 1 comentario verificado
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas más recientes, el Hotel Sapphire recibe elogios por su personal atento y amable y sus habitaciones generalmente limpias y cómodas, aunque algunos huéspedes informan sobre música que llega desde el entretenimiento nocturno y ruidos por renovaciones durante el día.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas más recientes, el Hotel Sapphire recibe elogios por su personal atento y amable y sus habitaciones generalmente limpias y cómodas, aunque algunos huéspedes informan sobre música que llega desde el entretenimiento nocturno y ruidos por renovaciones durante el día.
La ubicación es céntrica y permite llegar a pie a los principales lugares de interés y medios de transporte. La oferta gastronómica suele ser bien valorada, aunque el servicio puede ser lento y el servicio a la habitación o los desayunos para llevar han decepcionado a algunos. La fiabilidad del Wi-Fi varía y se mencionan problemas de mantenimiento ocasionales. Se puede esperar una buena relación calidad-precio en un entorno animado y céntrico.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La zona de la piscina, el bar y el restaurante del hotel son apreciados, y algunos huéspedes disfrutan del entretenimiento nocturno. Sin embargo, las obras de renovación han provocado ruidos durante el día en varias ocasiones, y la música del entretenimiento puede ser alta.
Reseñas de huéspedes relacionadas
6
DARRAN
27 jul 2025
·
Se alojó 2 noches
The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous.
The hotel construction was going from 6:30 am to 8pm.The remodeling was very loud banging and the elevator didn't work.We had to walk up/down four flights of stairs.The staff was helpful and courteous.
10
Foo
1 ago 2025
·
Se alojó 2 noches
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
4
Jameelah
3 ago 2025
·
Se alojó 1 noche
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
10
Getinet Abay
24 oct 2025
·
Se alojó 1 noche
Cooperative staff, comfortable room. A good bar and restaurant.
Cooperative staff, comfortable room. A good bar and restaurant.
8
Michael
9 mar 2025
·
Se alojó 4 noches
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
10
Laura-
28 sept 2023
·
Se alojó 2 noches
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
10
Miriam
5 sept 2025
·
Se alojó 1 noche
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Renato
14 mar 2025
·
Se alojó 1 noche
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
10
Vivian
6 feb 2026
·
Se alojó 2 noches
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
8
Solveig Larsen
28 sept 2025
·
Se alojó 3 noches
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y el hotel son generalmente limpios, y varios huéspedes destacan lo limpias que están las habitaciones. Algunos informaron de problemas como toallas desgastadas o una queja aislada sobre la limpieza general.
Reseñas de huéspedes relacionadas
10
Javeed
24 ene 2025
·
Se alojó 1 noche
Outstanding value with top-notch service. Food was good and the rooms were very clean
Outstanding value with top-notch service. Food was good and the rooms were very clean
6
Dathan
10 nov 2023
·
Se alojó 7 noches
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
10
Janilia
4 jul 2023
·
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
10
K
10 jun 2025
·
Se alojó 1 noche
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
8
kassim
16 feb 2026
·
Se alojó 13 noches
Staff and clean rooms andfriendly atmosfriendly
Staff and clean rooms andfriendly atmosfriendly
8
Danielle
30 may 2025
·
Se alojó 1 noche
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
8
Solveig Larsen
28 sept 2025
·
Se alojó 3 noches
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
2
catherine
30 sept 2025
·
Se alojó 1 noche
Too dirty
Too dirty
6
Kati
25 feb 2026
·
Se alojó 2 noches
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
8
Pilar
16 oct 2025
·
Se alojó 1 noche
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente cómodas y algunas son espaciosas, con aire acondicionado eficiente. Sin embargo, varios huéspedes mencionan que la música nocturna se filtra en las habitaciones, que el Wi-Fi es variable y que hay problemas de mantenimiento ocasionales, como problemas con el aire acondicionado o el agua.
Reseñas de huéspedes relacionadas
4
Jameelah
3 ago 2025
·
Se alojó 1 noche
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
The room was nice. The water stayed hot for two people to take showers. But the noise from the music they play at night was ridiculous! The place is made of tile so the sound just reverberates off all the surfaces. It was so loud and nonstop until almost midnight. I think they have a live band at night. Would not recommend this place
6
Elizabeth
1 mar 2024
·
Se alojó 1 noche
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
6
Dathan
10 nov 2023
·
Se alojó 7 noches
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
2
Ousmane
30 ago 2025
·
Se alojó 2 noches
There was literally no water in the unit
There was literally no water in the unit
6
Salima
19 abr 2025
·
Se alojó 5 noches
Water was too hot for shower. Could not adjust temperature.
Water was too hot for shower. Could not adjust temperature.
10
Miriam
5 sept 2025
·
Se alojó 1 noche
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Renato
14 mar 2025
·
Se alojó 1 noche
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
10
Vivian
6 feb 2026
·
Se alojó 2 noches
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
8
Danielle
30 may 2025
·
Se alojó 1 noche
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
10
Domenyk
24 oct 2025
·
Se alojó 1 noche
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio recibe elogios generalizados por ser atento, amable y servicial, y el personal suele hacer un esfuerzo adicional. Algunos informes señalan un servicio lento en el restaurante, señales de 'no molestar' ignoradas o respuestas poco útiles a las solicitudes de cambio de habitación.
Reseñas de huéspedes relacionadas
10
Gunther
18 feb 2026
·
Se alojó 1 noche
Trevligt personal överallt väldigt pris värt
Trevligt personal överallt väldigt pris värt
10
Foo
1 ago 2025
·
Se alojó 2 noches
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
It was renovating and the work from 10am to 5pm disturbed, especially when it rained on one of those rare days in July/Aug. The hotel addressed this very well, upgrading our room and putting us on half board. Will stay again.
8
Ricky
8 sept 2023
·
Se alojó 1 noche
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
10
Mie
1 nov 2025
·
Se alojó 2 noches
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
10
Scott
20 feb 2025
·
Se alojó 1 noche
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
6
Elizabeth
1 mar 2024
·
Se alojó 1 noche
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
6
Dathan
10 nov 2023
·
Se alojó 7 noches
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
10
K
10 jun 2025
·
Se alojó 1 noche
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
10
John
22 abr 2025
·
Se alojó 7 noches
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
Kindness of the hotel staff, and the staff went out of their way to make sure that their gas will satisfied very courteous.
10
Domenyk
24 oct 2025
·
Se alojó 1 noche
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Situado en el centro de Mombasa, con fácil acceso a pie al Casco Antiguo, el mercado de especias, un centro comercial y el tren de cercanías. Conveniente para moverse por la ciudad.
Reseñas de huéspedes relacionadas
10
Damon
23 sept 2024
·
Se alojó 1 noche
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
8
Michael
9 mar 2025
·
Se alojó 4 noches
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didn’t do it so it must be a company decision to do that. $2000 ksh per night. That’s a lot compared to booking for 2 travellers when booking.
10
Mie
1 nov 2025
·
Se alojó 2 noches
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
10
Miriam
5 sept 2025
·
Se alojó 1 noche
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
10
Hans Evan Paul
9 ene 2024
·
Se alojó 2 noches
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
8
Solveig Larsen
28 sept 2025
·
Se alojó 3 noches
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
6
Kati
25 feb 2026
·
Se alojó 2 noches
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
8
Pilar
16 oct 2025
·
Se alojó 1 noche
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida y el desayuno suelen ser elogiados, incluyendo opciones suajili y un buffet sólido. Dicho esto, el servicio a la habitación y los desayunos para llevar han decepcionado en ocasiones, y una estancia informó de un servicio muy lento.
Reseñas de huéspedes relacionadas
6
Colin
26 dic 2023
·
Se alojó 1 noche
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
10
Getinet Abay
24 oct 2025
·
Se alojó 1 noche
Cooperative staff, comfortable room. A good bar and restaurant.
Cooperative staff, comfortable room. A good bar and restaurant.
8
Ricky
8 sept 2023
·
Se alojó 1 noche
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
10
Scott
20 feb 2025
·
Se alojó 1 noche
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.
6
Elizabeth
1 mar 2024
·
Se alojó 1 noche
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
10
Vivian
6 feb 2026
·
Se alojó 2 noches
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
10
Hans Evan Paul
9 ene 2024
·
Se alojó 2 noches
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
8
Danielle
30 may 2025
·
Se alojó 1 noche
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume it’s because they reuse them. I had some trouble getting a good WiFi signal, but luckily didn’t need it too much having stayed on a weekday. The safe in my room also didn’t work, but I didn’t mention it because as I didn’t really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didn’t mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
8
Pilar
16 oct 2025
·
Se alojó 1 noche
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
10
Domenyk
24 oct 2025
·
Se alojó 1 noche
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Marijke
29 sept 2026
·
Se alojó 3 noches
I had a fantastic stay. Thank you to the helpful stuff
I had a fantastic stay. Thank you to the helpful stuff
10
Lawrence
28 sept 2026
·
Se alojó 2 noches
We were greeted and offered refreshments and seating, as soon as we arrived, while much of the 'chores' of checking in were performed for us by the kind and attentive staff members. This set the tone for our two-night stay, while visiting Mombasa. We were asked repeatedly how our stay was, given tips, and felt listened to. We enjoyed the extensive and diverse breakfast buffet each day, with absolutely commendable, attentive and FRIENDLY(!) professionals serving us and attending to our wishes. The only negatives regarding food sere the first night's dinner buffet (bland and not very extensive or varied) and the room service dinner the next night, which seemed to provoke a day of diarrhea. (I suspect the hygiene was not if the same meticulous standard demonstrated in the restaurant, when the dishes, cutlery and food were ).
We were greeted and offered refreshments and seating, as soon as we arrived, while much of the 'chores' of checking in were performed for us by the kind and attentive staff members. This set the tone for our two-night stay, while visiting Mombasa. We were asked repeatedly how our stay was, given tips, and felt listened to. We enjoyed the extensive and diverse breakfast buffet each day, with absolutely commendable, attentive and FRIENDLY(!) professionals serving us and attending to our wishes. The only negatives regarding food sere the first night's dinner buffet (bland and not very extensive or varied) and the room service dinner the next night, which seemed to provoke a day of diarrhea. (I suspect the hygiene was not if the same meticulous standard demonstrated in the restaurant, when the dishes, cutlery and food were ).
8
Beatrice
3 ago 2026
·
Se alojó 1 noche
Everything was good
Everything was good
8
Michael A
1 ago 2026
·
Se alojó 2 noches
I give the property a B+...maybe A-. The staff were nice and helpful. The check in was a bit late (2pm).
I give the property a B+...maybe A-. The staff were nice and helpful. The check in was a bit late (2pm).
10
RENIS
27 jul 2026
·
Se alojó 7 noches
I had a wonderful stay at the Hotel Sapphire and truly enjoyed every aspect of the experience. The room was spacious, clean, comfortable, and beautifully maintained, with all the amenities needed for a relaxing stay. The highlight was the location and breath-taking view of Mombasa town, which added a special touch to my visit. Waking up to the beautiful city scenery and enjoying the views from the room was a memorable part of my stay. The room provided a peaceful and comfortable environment, with a very comfortable bed that ensured a restful night’s sleep after a busy day. The attention to cleanliness, comfort, and detail was exceptional. The hotel’s spa was another highlight of my stay. It provided a calm and relaxing atmosphere, with excellent treatments and professional service that helped me unwind and rejuvenate. The spa experience complemented the overall comfort of the hotel and made my stay even more enjoyable. The staff were exceptional, welcoming, and always ready to assist with genuine kindness and professionalism. Their friendly attitude, attention to detail, and willingness to help with any request made me feel valued and well cared for throughout my stay. Overall, I had a fantastic experience and would highly recommend this hotel to anyone looking for comfortable accommodation, excellent hospitality, a relaxing spa experience, and beautiful views of Mombasa town. I would gladly return for another stay in the future.
I had a wonderful stay at the Hotel Sapphire and truly enjoyed every aspect of the experience. The room was spacious, clean, comfortable, and beautifully maintained, with all the amenities needed for a relaxing stay. The highlight was the location and breath-taking view of Mombasa town, which added a special touch to my visit. Waking up to the beautiful city scenery and enjoying the views from the room was a memorable part of my stay. The room provided a peaceful and comfortable environment, with a very comfortable bed that ensured a restful night’s sleep after a busy day. The attention to cleanliness, comfort, and detail was exceptional. The hotel’s spa was another highlight of my stay. It provided a calm and relaxing atmosphere, with excellent treatments and professional service that helped me unwind and rejuvenate. The spa experience complemented the overall comfort of the hotel and made my stay even more enjoyable. The staff were exceptional, welcoming, and always ready to assist with genuine kindness and professionalism. Their friendly attitude, attention to detail, and willingness to help with any request made me feel valued and well cared for throughout my stay. Overall, I had a fantastic experience and would highly recommend this hotel to anyone looking for comfortable accommodation, excellent hospitality, a relaxing spa experience, and beautiful views of Mombasa town. I would gladly return for another stay in the future.
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Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-07: 88.15733528968047USD
- 2026-11-08: 88.15733528968047USD
- 2026-11-09: 88.15733528968047USD
- 2026-11-10: 88.15733528968047USD
- 2026-11-11: 87.60193670180512USD
- 2026-11-12: 87.60193670180512USD
- 2026-11-13: 87.58849182096863USD
- 2026-11-14: 87.60193670180512USD
- 2026-11-15: 90.59133494709778USD
- 2026-11-16: 87.60193670180512USD
- 2026-11-17: 87.58849182096863USD
- 2026-11-18: 87.60193670180512USD
- 2026-11-19: 87.60193670180512USD
- 2026-11-20: 87.60193670180512USD
- 2026-11-21: 87.50173364620971USD
- 2026-11-22: 87.60193670180512USD
- 2026-11-23: 87.60193670180512USD
- 2026-11-24: 124.35382036161805USD
- 2026-11-25: 124.35382036161805USD
- 2026-11-26: 87.60193670180512USD
- 2026-11-27: 123.71578805641937USD
- 2026-11-28: 87.60193670180512USD
- 2026-11-29: 87.60193670180512USD
- 2026-11-30: 123.71578805641937USD
- 2026-12-01: 72.98602460293579USD
- 2026-12-02: 72.98602460293579USD
- 2026-12-03: 75.60248685569USD
- 2026-12-04: 75.6996114502716USD
- 2026-12-05: 72.98602460293579USD
- 2026-12-06: 73.46944503053284USD
- 2026-12-07: 73.46944503053284USD
- 2026-12-08: 73.46944503053284USD
- 2026-12-09: 75.6996114502716USD
- 2026-12-10: 75.6996114502716USD
- 2026-12-11: 75.6996114502716USD
- 2026-12-12: 73.46944503053284USD
- 2026-12-13: 77.386216900177USD
- 2026-12-14: 73.46944503053284USD
- 2026-12-15: 73.46944503053284USD
- 2026-12-16: 73.46944503053284USD
- 2026-12-17: 75.89385213539886USD
- 2026-12-18: 75.89385213539886USD
- 2026-12-19: 73.46944503053284USD
- 2026-12-20: 75.6996114502716USD
- 2026-12-21: 100.9168248447647USD
- 2026-12-22: 103.1069457592163USD
- 2026-12-23: 103.11500758529662USD
- 2026-12-24: 108.91463254245758USD
- 2026-12-25: 100.9168248447647USD
- 2026-12-26: 101.99593598256683USD
- 2026-12-27: 101.99593598256683USD
- 2026-12-28: 97.62953022015381USD
- 2026-12-29: 97.62953022015381USD
- 2026-12-30: 97.62953022015381USD
- 2026-12-31: 127.67476545648194USD
- 2027-01-01: 80.81339441212464USD
- 2027-01-02: 80.81339441212464USD
- 2027-01-03: 83.45842172163391USD
- 2027-01-04: 80.29398490438842USD
- 2027-01-05: 80.81339441212464USD
- 2027-01-06: 115.19280511461639USD
- 2027-01-07: 115.19280511461639USD
La hora de entrada comienza a las 14:00 La hora de entrada termina a las 21:00 La hora de salida termina a las 10:00
El check in debe realizarlo alguien que tenga al menos 18 años.
Requisitos De Edad
Edad mínima para registrarse: 18 años
Mascotas
No se admiten mascotas;
Servicios De Recepción
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
Política De Niños Y Camas Adicionales
Para reservar cunas o camas infantiles o camas supletorias, ponte en contacto con el alojamiento con antelación; Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada; Cama adicional: 20.0 USD por noche;
Comedor
Prueba deliciosos platos sin moverte de este hotel, que cuenta con un restaurante y ofrece servicio de habitaciones con horario limitado. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno bufé todos los días de 06:00 a 10:00 con un coste adicional.
Servicios populares
Aparcamiento
WiFi gratuito
Piscina
Habitaciones para no fumadores
Piscina al aire libre
Bar en la piscina
General
Habitaciones para no fumadores
Bar en la piscina
Beach Sun Loungers
Aparcamiento
Aparcamiento
Parking Onsite
Internet
WiFi gratuito
Actividades
Piscina
Piscina al aire libre
Pool (Rooftop)
Pool (Seasonal Outdoor)
Servicios
24-Hour Front Desk