Is parking available at the property?

Self parking is available on-site for a fee of EUR 12 per day, which includes in/out privileges. Parking is limited, and reservations are not required.

Is breakfast offered at the hotel?

Breakfast is available, although specific details about the type and cost are not provided. Guests can enjoy breakfast in the room as well.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a fee of EUR 43 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of EUR 150 per room (one way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and elevators. However, specific details about accessible rooms and facilities are not provided.

What is the location of the hotel in relation to nearby attractions?

The hotel is located in Calheta, just a 3-minute drive from Casa das Mudas Arts Center and 9 minutes from the Church of Our Lady of Light. It is approximately 20.6 miles from Porto Moniz Natural Pools and 5.2 miles from Beachside Square.

Does the hotel have a swimming pool?

The property features two outdoor swimming pools, as well as an indoor pool. The pools are seasonal and operational hours may vary.

What are the hotel's policies regarding children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified. Families can enjoy family room accommodations.

What are the policies regarding extra beds and cribs?

The property does not provide specific information about cribs or extra beds. Guests are encouraged to contact the hotel directly for any requests regarding additional sleeping arrangements.

Saccharum Resort and Spa in Calheta, Portugal

Average nightly price at Saccharum - Resort and Spa - Savoy Signature by month, last 12 months (USD)
Month	Average price
January	US$212
February	US$214
March	US$210
April	US$313
May	US$286
June	US$265
July	US$338
August	US$366
September	US$331
October	US$292
November	US$233
December	US$271

What guests think

Travellers describe Saccharum - Resort and Spa - Savoy Signature as a striking, design-led seaside resort with spacious ocean-view rooms, impressive pools and a popular breakfast, but note recurring extra charges, occasionally inconsistent service, and low lighting throughout many interiors.

The location is scenic and quiet in Calheta, with a beach and marina nearby, but it is far from Funchal and works best if you have a car. Facilities include indoor and rooftop pools, a beach club and a spa; several guests found the outdoor pools too cold and occasional sunbed availability frustrating. Rooms are modern and generally spacious with excellent views, though several note the open bathroom layouts offer limited privacy. Overall, expect a stylish, relaxing stay with standout design in a quieter part of Madeira.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extensive facilities include indoor and rooftop pools, a beach club and a spa, with many praising the overall design. Common notes include outdoor pools feeling cold and recurring extra charges for spa access, premium loungers and parking.

Related guest reviews

4

German

8 Sept 2025

·

Stayed 6 nights

Obwohl das Hotel überbezahlt ist, muss man für Liegen und Sonnenschirme am Pool nochmal 35€/Stk bezahlen. Halb so schlimm wenn das Personal (Bar in der 8. Etage) freundlicher wäre… Das Telefon im Zimmer funktionierte nicht. Nach mehrmaligen Bitte es zu reparieren haben wir es aufgegeben…

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8

Chrystelle

31 Jul 2022

·

Stayed 3 nights

Hôtel très design Chambre studio car quand j ai réservé il n y avait rien d autre Dans cette chambre avec petite cuisine, je n ai pas trouvé normal que le frigo soit un minibar, dans d autres hôtels 4 étoiles on a un frigo « top » Dans cette chambre photo de magasine , j ai regretté les lumières trop tamisées, a la base on souhaite y voir qq chose quand on est dans sa salle de bain ou sa chambre Pas de demi pension possible, et clairement ils profitent du manque d offre à proximité La piscine sur le toit est bluffante Il y a pas mal de transat avec matelas La salle de sport contient des appareils haut de gamme A part ça, la seule animation est un concert d 1h avec un chanteur le soir dans une ambiance piano bar ( sympa mais pas festif) Il y a des cours de yoga payant bien sûr Spa avec massage payant, et 20€ pour accéder aux piscines spa sauna .. Le resto gastro est très bien, j ai trouvé les prix raisonnables avec personnel pro Par contre, j ai fait 4 hôtels pendant mon séjour et c est le seul qui vous facture 10% en plus du prix indiqué pour le service, déjà que ça monte vite avec le cocktail du jour à 8€ par exemple, je trouve ça très limite. Au resto gastro le responsable précise bien que c est si on veut et vu le service nous avions accepté, mais sur la facture finale c est ajouté sur tout ce que vous avez consommé alors n hésitez pas à préciser que vous ne souhaitez pas régler ces 10%, les autres hôtels ne font pas ça

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10

Birgit

27 Jan 2025

·

Stayed 3 nights

Ein sehr schönes Hotel, richtig schön eingerichtet mit freundlichem Personal. Das Frühstück ist sehr reichhaltig. Der einzige negative Punkt ist, dass alles extra kostet, wie bestimmte Liegen, manche Pools, der Spa Bereich, Squash und so weiter. Gerade der Spa Bereich, der zwar groß ist, aber nur eine Sauna beinhaltet, ist mit 30€ zusätzlich schon viel.

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10

A

25 Sept 2025

·

Stayed 2 nights

Beautiful hotel. Luxury room, very clean. Pools were great. Breakfast was delicious. And dinner was too. One thing I will say is for the price you pay, the sauna should be included.

10

manuel

8 Mar 2022

·

Stayed 7 nights

Het is een heerlijk hotel op een prima locatie. Het hotel beschikt over alle denkbare faciliteiten zoals een fitness, spa, snooker, pingpong tafel, zwembaden en zelfs een squashbaan. Daarnaast is het personeel vriendelijk en het eten heerlijk. Twee mogelijk kleine verbeterpunten zijn het toevoegen van een espresso apparaat op de kamer en iets meer variatie in het enorme ontbijtbuffet.

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10

Jack

26 May 2025

·

Stayed 1 night

Absolutely beautiful property. We were here celebrating my partner's birthday and they had a bottle of champagne waiting in our room and waived the parking fee. The spa is fantastic, although $35 per person per day just to use the pool and jacuzzi there is a little bit steep.

10

Thomas

5 Sept 2025

·

Stayed 14 nights

Sehr schönes Hotel mit sehr schönen Pools und Zimmern. Sehr gute Auswahl an Restaurants im Hotel und im Ort. Toller Dachgarten und "Museumsbereich", das ganze Hotel lädt zum Erkunden ein. Sehr freundliches Personal, einige Bedienungen könnten aber etwas ambitionierter sein.

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8

Alethea

21 Nov 2024

·

Stayed 3 nights

All of pools were quite cold-- I was sold on this property because it said it had a hot tub. The hot tub was located in the spa area and only accessible for an extra $35/day. Other than that, the property is absolutely stunning and one of a kind. Rooms were very comfortable and modern. Excellent service.

10

Matthew

7 Sept 2025

·

Stayed 7 nights

Property was clean. Service was great. Enjoyed the roof top pool and beach club.

6

Patricia

25 Aug 2024

·

Stayed 4 nights

Beautiful resort, very clean rooms, beautiful views and pools but mediocre service and absolutely nothing is included. Parking 10 euros per day, chairs by the pool 25 euros per day, drinks around 10 euros each, cant have a water bottle. Breakfast was good but go before 9 am otherwise there will be nothing left

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well maintained. A few mention late housekeeping or isolated issues such as bathroom limescale or pests.

Related guest reviews

10

Natalie

1 Oct 2025

·

Stayed 5 nights

A truly beautiful resort in a picturesque location. The resort was clean, the staff were attentive, welcoming and polite. We were in awe every day walking around the beautiful property. Planning our return already...

10

Omer

28 Nov 2025

·

Stayed 2 nights

Spacious room, very clean, well equipped, nice ocean view, comfortable bed

10

Tyler

14 Jul 2023

·

Stayed 4 nights

Incredible. Everything from the service, facilities, cleanliness, the space.

4

Lavi

6 May 2025

·

Stayed 3 nights

Overrated and overpriced hotel. The rooms are not soundproof and in need of maintenance. The shower head had limescale build up meaning it was spraying in all directions making showering a very unpleasant and uncomfortable task. When asking reception shortly after checkin if the room could be swapped with a bathtub room instead of a shower, the answer was “I don’t know” without any kind of follow-up or intention to check. After 3 attempts of finding out if this was possible, we were told only the suites have bathtubs available which suggested the receptionist didn’t know anything about the hotel. Bathroom seals lacking and cleanliness of the bidet and toilet unit not as expected from a hotel that claims a lot. The cherry on top of the cake was an ants invasion that we had in the room, and we shortly discovered after check out that these had now reached everywhere inside all our luggage - what a joy! As most of the hotel facilities come with a hefty additional charge (on top of the already pricey room hire) we were not able to enjoy the “spa resort” this claims to be. Beware they hold a pretty high credit card payment when checking in which most visitors we checked in alongside pushed back on. The only upside was that our parking charge was written off at checkout when we discovered other facilities and bar consumption was charged against our room even though we hadn’t used those services. Overall a disappointing experience and will not return.

10

jessica

14 Aug 2024

·

Stayed 3 nights

What a beautiful Resort! Calheta was the perfect final destination after a busy few weeks travelling. The resort was extremely clean and well kept. We were blown away by the beauty everyday. The included breakfast buffet was phenomenal as well as the views while eating! I would suggest not to wait and plan on doing your laundry here as it was quite costly. The resort itself was pricey in regards to dinner so I would suggest venturing into Calheta for dinner at some point! We did have a couple spiders in our bed, not much the resort can do about this but just a friendly reminder to check your sheets before going to bed, my boyfriend got bit while sleeping and had a reaction over the next week. Overall we had a really great experience and would recommend anyone to stay here! Such a beautiful resort!

10

Ada

21 Jul 2024

·

Stayed 5 nights

Very comfortable stay at the Saccharum Hotel for our family. The breakfast spread included in our room was fantastic and appreciated as an easy start to the day. There was nice live music every night which we enjoyed too! Rooms were comfortable, modern, and well maintained. Internet was great. Service was excellent. No complaints here!

8

Annika

17 May 2024

·

Stayed 6 nights

It is a beautiful hotel, whereas it is really dark inside, also in the room (except of course when artificial light is switched on). Staff in general was not super friendly, with the exception of reception and the lady making the eggs. It was a clean hotel with high safety, wifi was fast it has a taste of luxury and a high service level. I didnt like the breakfast after 10 am as it looked super messy at around that time. They have a nice outdoor pool, are very close to the harbour and have a shuttle to Funchal (at extra fee).

10

Gary

26 Feb 2023

·

Stayed 4 nights

Great hotel. Clean and tidy. Interesting design. Lovation is quiet bit noce and there are a few restaurants at the marina

10

Sanjoy

24 Apr 2025

·

Stayed 4 nights

Excellent service and very large, clean and comfortable rooms. We traveled with a baby and they were very helpful, particularly during breakfast

10

Angela

7 Jun 2024

·

Stayed 4 nights

Beautiful property that was clean quiet and comfortable. Loved our stay

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AI-generated summary based on recent guest reviews

Rooms

Modern, generally spacious rooms with excellent ocean views and comfortable beds. Several guests disliked the open bathroom layouts that reduce privacy, and a few reported dim lighting or minor issues like weak rooftop Wi‑Fi or A/C/fridge concerns.

Related guest reviews

8

Alejandra

9 May 2025

·

Stayed 3 nights

The hotel it’s too dark on my opinion. The A/C in my room didn’t work the entire stay, the explanation was that in my floor was two pregnant women that wanted warmer temperatures… so the room wasn’t as comfortable as it could have been if it was cooler. The location is good if you want to explore the mid/ west area of the island.

10

Omer

28 Nov 2025

·

Stayed 2 nights

Spacious room, very clean, well equipped, nice ocean view, comfortable bed

10

Dzemal

28 Sept 2025

·

Stayed 8 nights

clean, big and comfortable room, spectacular views...

8

Nicole

27 Aug 2024

·

Stayed 2 nights

Very nice hotel with a beautiful view of the ocean. We loved the infinity pool. We didn't love the bathroom set up which included a shower workout a door. Pool area on top floor was nice but lacked stable wifi and no bar service at the chairs. You have to walk up to a bar to get a drink. There was not a store in the hotel so had to walk 3 blocks to get sunscreen.

8

Anna

29 Jun 2025

·

Stayed 8 nights

Great location to explore the island. The ocean view room was a great choice and we loved the buffet breakfast. Great hotel overall but I would not necessarily give it 5*. The parking is chargeable. We used the outside parking for €11 per day.

10

Naomi Jane

27 Aug 2024

·

Stayed 7 nights

A beautiful hotel with a lovely infinity pool overlooking the sea, and the staff are excellent. The food was good but expensive. We found it much better value to eat at the nearby restaurants at the marina. We found our room and balcony (with half ocean view) lovely, but the bathroom facilities are a very odd design and lack privacy. It's very strange that there's no shower room door, particularly given that the shower entrance is opposite the main hotel room door! I would recommend this hotel for a luxury stay in a beautiful location.

8

Martha

24 May 2025

·

Stayed 10 nights

I didn’t like that the rooms and halls are too dark. Long walking to get to our room and confusing. There is no shopping places and taxis and shutte from the hotel very expensive, like 80 euro one way to Funchal I like the views from the hotel and I like the vegetable gardens

10

Frank

11 Jan 2023

·

Stayed 19,361 nights

Amazing hotel with great views. Very quiet rooms and excellent staff!

10

MIHAELA

27 Aug 2024

·

Stayed 8 nights

Very beautiful place and very clean I didn’t like the fridge in the room - was not cooling off the drinks. Also the balcony door doesn’t have a handle for opening from outside

8

Liz

28 Mar 2023

·

Stayed 7 nights

We had a fantastic week at this hotel. We paid the extra for premium club experience. It was well worth it. Fantastic service from all the staff. My two issues were: being on the 7th floor underneath the Fly bar, we could hear the music and singing above us until late at night; the biggest problem was the smoking - allowing smoking on the balcony of the hotel rooms meant we were unable to enjoy the use of our balcony. We also had to keep closing our sliding door when the guest next door was smoking on his balcony. I heard another guest complaining at reception about the same issue affecting them. In the UK, most outdoor areas where food is being served, do not allow smoking. It ruined our experience of the Club outdoor area, when other guests smoked whilst we were eating/drinking there.

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Service

Staff are frequently described as friendly and helpful, especially at reception, but service can be inconsistent. Reports of slow or unfriendly bar/restaurant service and the occasional frosty check‑in appear alongside many positive interactions.

Related guest reviews

6

Lesley

24 Oct 2024

·

Stayed 5 nights

I am sad to write this review as we absolutely loved this hotel a few years ago. Last year there were signs of change and this year very clearly things had changed. Although, we were given the room we requested, so Thankyou😊 Firstly, when we arrived on my way to the room, I saw a mouse running frantically through the dark corridor🐁. I let reception know and their response surprised me. They just said ‘Thankyou for letting us know, we will inform housekeeping’. That was it, we heard no more! My husband followed it up the next day, and we felt they were trying to say I didn’t see it! They explained they have a company come in to control all pests and that the company only came the week before. It was not a good start. As others have pointed out, the sunbeds around the infinity pool come at a cost! Hence they are nearly always empty, which doesn’t look good. This is the first time we have not had the premium package. The reason being it has gone up substantially! It does influence the whole feel of the stay. For example, whilst the breakfast was very good, the experience was awful….searching for a table, finding staff to clear it, queuing for omelettes or poached eggs, and the noise level was dreadful. I could go on, but I will just say, it was a wonderful hotel, but for us, not anymore.

10

Natalie

1 Oct 2025

·

Stayed 5 nights

A truly beautiful resort in a picturesque location. The resort was clean, the staff were attentive, welcoming and polite. We were in awe every day walking around the beautiful property. Planning our return already...

6

Amanda

16 Oct 2025

·

Stayed 3 nights

Check in (which I had already done online) was frosty. We were early so reception said they would take our bags and have them delivered to the room when it was ready at 2pm. Went to the room about 2.30 and no bags. Reception frosty when we asked for our bags. Oh, and then the tussle for a couple of glasses of chilled white wine at their Trapiche restaurant. Sent them back as warm white wine (served in plastic glasses btw, this is supposed to be a great dining experience). Came back with also warm white wine. Sent back again, I said I'd pay for our water but not the wine and wanted to leave. She came back saying it wasn't chilled as was in the plastic glasses and gave us proper glasses, showing us a chilled bottle of wine. Much better (still not super chill). Then when the bill came she tried to charge us 8 EUR a glass not 7 advertised, then said that it was because she had given us a different wine (which we had not asked for and btw only one white wine by the glass). JUST SERVE CHILLED WHITE WINE. Other than that; breakfasts very very good with plenty of choice. Overall the hotel is way too dark. Ocean room fine but not lush, not enough plugs.

10

Ada

21 Jul 2024

·

Stayed 5 nights

Very comfortable stay at the Saccharum Hotel for our family. The breakfast spread included in our room was fantastic and appreciated as an easy start to the day. There was nice live music every night which we enjoyed too! Rooms were comfortable, modern, and well maintained. Internet was great. Service was excellent. No complaints here!

6

Karin Heidemarie

23 Aug 2025

·

Stayed 9 nights

Es ist ein sehr modernes Hotel. Auch wenn es um das Thema Zuckerrohr geht, hätte man das gesamte Hotel etwas heller gestalten können. Poollandschaften sind sehr schön gestaltet. Beach und Beachbar sehr ansprechend. Für Schwimmer sehr einladend. Badeschuhe sind von Vorteil, da der Einstig in das Wasser sehr steinig ist. Das Personal im Hotel wirkt unmotiviert. Speisen sind für die gebotene Qualität zu hochpreisig. Außerhalb des Hotels kann man schmackhafter und günstiger essen.

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10

Thomas

5 Sept 2025

·

Stayed 14 nights

Sehr schönes Hotel mit sehr schönen Pools und Zimmern. Sehr gute Auswahl an Restaurants im Hotel und im Ort. Toller Dachgarten und "Museumsbereich", das ganze Hotel lädt zum Erkunden ein. Sehr freundliches Personal, einige Bedienungen könnten aber etwas ambitionierter sein.

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8

Maddison

23 Oct 2024

·

Stayed 4 nights

Overall our stay was great, the hotel is absolutely beautiful like the rest of the island. The front desk staff and house keeping were wonderful, the only note I would add is that the servers in the restaurants sometimes seemed less than friendly and at points annoyed with seemingly simple requests. I would recommend staying here but given the price point I would have appreciated a more welcoming environment when dining with them. There are some wonderful restaurants in the area that you can go to as an alternative.

10

Suzanne

4 Jun 2023

·

Stayed 7 nights

Excellent hotel in the quiet Calheta resort, on the south west of the island. The rooms are clean, spacious and the hotel is ultra modern throughout. Staff speak excellent English, and are only too happy to assist with car hire, travel tips or pretty much anything else you ask them about. What you might expect from a part of the Savoy group, and I have nothing but praise for the hotel. It might be worth mentioning, that if you decide to stay at Calheta because of the beaches (there are very few on the island) ... you may be disappointed. The two man-made beaches are small, scruffy and poorly maintained. But this is an issue with the local authority ... not the hotel(s).

10

Esther

22 Sept 2025

·

Stayed 5 nights

The front desk staff were great! Restaurant staff near the pool and the rooftop were not friendly.

10

Antonino Fernando Alves

1 Sept 2023

·

Stayed 6 nights

Excellent location and facilities. Service at the bar could be improved (too slow)

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Location

Scenic, quiet setting in Calheta by the beach and marina, handy for exploring the island. It is far from Funchal, and a car or transfers are often needed.

Related guest reviews

10

Anna

18 Jun 2023

·

Stayed 7 nights

Great location on the island and perfect base for day trips. Lovely restaurants within a short walk at the harbour and also dolphin/whale watching tours leaving from there. Outside parking was very busy but luckily we managed to find somewhere to park overnight.

8

Anna

29 Jun 2025

·

Stayed 8 nights

Great location to explore the island. The ocean view room was a great choice and we loved the buffet breakfast. Great hotel overall but I would not necessarily give it 5*. The parking is chargeable. We used the outside parking for €11 per day.

10

Gary

26 Feb 2023

·

Stayed 4 nights

Great hotel. Clean and tidy. Interesting design. Lovation is quiet bit noce and there are a few restaurants at the marina

8

Breanna

18 Jul 2025

·

Stayed 5 nights

Beautiful resort and property. Room was just as pictured. We loved the location and the beach and beach club across the street. Only negative I would say is all the fees and automatic tips taken out. I did not like how they added tips on to all meals at the location. So if you tipped yourself they ended up taking additional money for another tip. Very misleading.

10

Sébastien

14 May 2024

·

Stayed 5 nights

Je recommande.

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10

Thaybee

13 Sept 2024

·

Stayed 6 nights

Beautiful resort with beautiful views. A few beaches just at a walkable distance

10

Suzanne

4 Jun 2023

·

Stayed 7 nights

Excellent hotel in the quiet Calheta resort, on the south west of the island. The rooms are clean, spacious and the hotel is ultra modern throughout. Staff speak excellent English, and are only too happy to assist with car hire, travel tips or pretty much anything else you ask them about. What you might expect from a part of the Savoy group, and I have nothing but praise for the hotel. It might be worth mentioning, that if you decide to stay at Calheta because of the beaches (there are very few on the island) ... you may be disappointed. The two man-made beaches are small, scruffy and poorly maintained. But this is an issue with the local authority ... not the hotel(s).

6

Linda

16 Mar 2024

·

Stayed 5 nights

Loved the pool area. Its quite a bit of a drive into Funchal, which many of our tours were located. A lot of the workers didnt know how to work the stove. It took about an hour for someone to come and finally figure it out. Must have a car or transportation is hard to come by. Very close to a supermarket, about a 10min walk. If not for the pool and ocean view, i would choose a better situated hotel, as far as convenience to extracurricular activities.

4

Silvia

19 Jun 2025

·

Stayed 4 nights

Let’s start with the positive, the resort itself is beautiful and the views unmatched. If you are looking for a more remote location and to mostly stay at the property this place is for you as there are not many restaurants that are walkable and most tours won’t pick up from this location without additional cost. Overall lighting in the resort is dark giving it a bit of a dreary vibe. They call themselves a 5 star resort but definitely don’t give that level of service and try to up charge you at every corner. They have a beautiful pool but charge extra to sit at the loungers by the pool which by the way most of the time are empty. We decided to pay the premium for a chair (35 Euros each) only to find it was broken and the area was filled with cobwebs. Definitely not worth the “upgrade” considering other guests who had not paid utilized the space as well. We brought our concerns to the manager and were told they would look into it but we never heard back. The room layout is perfect for couples but if you are staying with a friend, it offers zero privacy as there is no shower door and you can see into the shower from the bedroom. The restaurants we tried had good drinks but mediocre food. Lastly, you can only exchange your beach/pool towels once per day during a certain time slot. I have been to many resorts and have never heard of such a thing. I don’t know about anyone else but I don’t like to reuse a towel that was wet, I have been sweating on, and has sunscreen all over it.

10

Matthew

4 Jul 2024

·

Stayed 3 nights

Secluded location on the western side of the island. Dining options aren’t great in the area, but that’s the price you pay for seclusion. Calheta Green is awesome and only a 15 minute drive away. The hotel itself has a great breakfast, a cool beach club with great food and drinks and good live music. The atmosphere of the hotel is also very unique and we loved the design. It feels like something out of the Bond movie, Quantum of Solace. Highly recommend if you’re looking for a place in Calheta.

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Dining

Breakfast is widely praised for quality and variety. On‑site dining is mixed—some enjoyed the restaurants and bars, while others found food overpriced or average and noted automatic service charges/tips.

Related guest reviews

10

Thomas

10 Oct 2024

·

Stayed 6 nights

The variety of venues for lounging/adult beverages was delightful. While the breakfast buffet was great, it was also boring.

8

Markus

15 Jan 2024

·

Stayed 13 nights

Schön gelegenes Resorthotel direkt am Meer. Unbedingt Meerblick buchen, es gibt Zimmer mit tristen Blick zum Innenhof. Die Architektur ist schön, aber sehr düster gehalten. Alberne Aufpreispolitik für SPA, Yogastunden oder Liegen am Infinitypool etc.. Das Buffetrestaurant hat attraktive Preise; die Essenqualität ist gemischt. Freundliches Personal.

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6

Amanda

16 Oct 2025

·

Stayed 3 nights

Check in (which I had already done online) was frosty. We were early so reception said they would take our bags and have them delivered to the room when it was ready at 2pm. Went to the room about 2.30 and no bags. Reception frosty when we asked for our bags. Oh, and then the tussle for a couple of glasses of chilled white wine at their Trapiche restaurant. Sent them back as warm white wine (served in plastic glasses btw, this is supposed to be a great dining experience). Came back with also warm white wine. Sent back again, I said I'd pay for our water but not the wine and wanted to leave. She came back saying it wasn't chilled as was in the plastic glasses and gave us proper glasses, showing us a chilled bottle of wine. Much better (still not super chill). Then when the bill came she tried to charge us 8 EUR a glass not 7 advertised, then said that it was because she had given us a different wine (which we had not asked for and btw only one white wine by the glass). JUST SERVE CHILLED WHITE WINE. Other than that; breakfasts very very good with plenty of choice. Overall the hotel is way too dark. Ocean room fine but not lush, not enough plugs.

8

Stanislav

3 Aug 2023

·

Stayed 4 nights

Property has great views, a nice beach across the road but it gets full quickly. Hotel food and dining options are mediocre for the price, better food options are a short walk away from the hotel.

8

CAROLINE

15 Mar 2025

·

Stayed 3 nights

Bon séjour. Cadre genial. Super piscines. Bonne localisation qui permet de visiter l'île entière en voiture. Dommage que l'accès au spa soit payant. Buffet et petits déjeuners décevants au rapport qualité/prix. Il vaut mieux aller dans les restaurants alentours pour manger local.

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10

Naomi Jane

27 Aug 2024

·

Stayed 7 nights

A beautiful hotel with a lovely infinity pool overlooking the sea, and the staff are excellent. The food was good but expensive. We found it much better value to eat at the nearby restaurants at the marina. We found our room and balcony (with half ocean view) lovely, but the bathroom facilities are a very odd design and lack privacy. It's very strange that there's no shower room door, particularly given that the shower entrance is opposite the main hotel room door! I would recommend this hotel for a luxury stay in a beautiful location.

8

Breanna

18 Jul 2025

·

Stayed 5 nights

Beautiful resort and property. Room was just as pictured. We loved the location and the beach and beach club across the street. Only negative I would say is all the fees and automatic tips taken out. I did not like how they added tips on to all meals at the location. So if you tipped yourself they ended up taking additional money for another tip. Very misleading.

10

ARNAUD

2 Mar 2025

·

Stayed 3 nights

Excellent service. Piscines incroyables. Espaces très bien conçus. Parfait ! Évitez le buffet du dîner, il est cher et de piètre qualité. Les restaurants de la marina toute proche sont nettement meilleurs.

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4

Silvia

19 Jun 2025

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Stayed 4 nights

Let’s start with the positive, the resort itself is beautiful and the views unmatched. If you are looking for a more remote location and to mostly stay at the property this place is for you as there are not many restaurants that are walkable and most tours won’t pick up from this location without additional cost. Overall lighting in the resort is dark giving it a bit of a dreary vibe. They call themselves a 5 star resort but definitely don’t give that level of service and try to up charge you at every corner. They have a beautiful pool but charge extra to sit at the loungers by the pool which by the way most of the time are empty. We decided to pay the premium for a chair (35 Euros each) only to find it was broken and the area was filled with cobwebs. Definitely not worth the “upgrade” considering other guests who had not paid utilized the space as well. We brought our concerns to the manager and were told they would look into it but we never heard back. The room layout is perfect for couples but if you are staying with a friend, it offers zero privacy as there is no shower door and you can see into the shower from the bedroom. The restaurants we tried had good drinks but mediocre food. Lastly, you can only exchange your beach/pool towels once per day during a certain time slot. I have been to many resorts and have never heard of such a thing. I don’t know about anyone else but I don’t like to reuse a towel that was wet, I have been sweating on, and has sunscreen all over it.

10

John

13 Jun 2024

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Stayed 3 nights

We opted for bed and breakfast at the hotel, we did a lot of hiking whilst on Madeira and, the Saccharum resort breakfast never failed to set us up for whatever we were getting up to. First class service! Great local restaurants in the area but I have to call out the hotel restaurants as being second to none. We ate in the restaurant overlooking the infinity pool on two occasions- fantastic choice, efficiency and the staff were wonderful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $329	3 $319
4 $316	5 $292	6 $289	7 $289	8 $289	9 $281	10 $282
11 $273	12 $285	13 $285	14 $277	15 $277	16 $284	17 $285
18 $284	19 $277	20 $287	21 $285	22 $285	23 $305	24 $305
25 $285	26 $287	27 $285	28 $287	29 $285	30 $240	31 $241

Su	Mo	Tu	We	Th	Fr	Sa
1 $240	2 $239	3 $237	4 $240	5 $237	6 $240	7 $240
8 $216	9 $213	10 $216	11 $216	12 $220	13 $216	14 $220
15 $202	16 $202	17 $202	18 $202	19 $198	20 $198	21 $202
22 $189	23 $191	24 $192	25 $189	26 $189	27 $189	28 $188
29 $192	30 $192

Saccharum - Resort and Spa - Savoy Signature

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Ocean Suite

Spe Pool Suite

Courtyard Suite

Spe Ocean Suite

Spe Garden Pool Suite

Side Ocean Room

Side Ocean Suite

Spe Ocean Room

Ocean Room

Courtyard Room

Spe Pool Room

Guest reviews of Saccharum - Resort and Spa - Savoy Signature

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