Is parking available at the property?

Free self-parking is available on-site, and it is wheelchair accessible.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the property offer?

The property features elevators, wheelchair-accessible registration desk, parking, public washrooms, and a pool. There is also a stair-free path to the entrance and handrails in stairways.

What is the location of the property in relation to key landmarks?

The hotel is located in Okotoks, a 2-minute drive from Seaman Stadium and 5 minutes from Altitude Art Gallery. It is approximately 2.6 miles from Crystal Ridge Golf Club and 3.3 miles from River's Edge Golf Club.

Does the property have a swimming pool?

Yes, the property features an indoor pool with a waterslide and a hot tub. The operational hours are not specified.

Best Western Plus Okotoks Inn & Suites

Average nightly price at Best Western Plus Okotoks Inn & Suites by month, last 12 months (USD)
Month	Average price
January	US$121
February	US$127
March	US$124
April	US$129
May	US$140
June	US$141
July	US$181
August	US$246
September	US$137
October	US$131
November	US$119
December	US$115

What guests think

At Best Western Plus Okotoks Inn & Suites, travelers consistently highlight friendly, accommodating staff, clean rooms, and a popular hot breakfast, alongside family friendly amenities that children especially enjoy.

Guests also appreciate the convenient location near shopping and major roads. Common drawbacks include occasional slow check-in or early check-in fees, inconsistent housekeeping schedules, and noise from hallways, teams, or nearby rooms. Some reported maintenance or temperature issues and temporary closures in leisure areas, while the breakfast service can be understocked or uneven on certain days. Overall, expect a practical, family-friendly stay with easy access to local amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub and waterslide are popular with families; several reviews note cold water, cleanliness concerns or temporary closures. Parking is easy and the hotel is pet friendly, with a few reports of elevator issues.

Related guest reviews

10

Daryl-Leigh

16 Jan 2025

·

Stayed 1 night

The Pool was the reason for staying at this hotel. It was warm and the kids had a blast.

10

Julie

29 Oct 2025

·

Stayed 2 nights

Breakfast was awesome with good variety of food. Loved the hot tub and the swimming pool had a big slide the Kids loved it.

10

Marlene

7 Sept 2025

·

Stayed 3 nights

Loved suite #411, lots of space to entertain and spread out! The pool was great for all the kids. If I'm ever back in Okotoks would definitely book with you again.

8

Thomas

8 Sept 2024

·

Stayed 2 nights

It was a fine stay, the main issue was the elevator being out of service on the day I checked out...so a bit inconvenient having to carry my bags from room floor to ground floor.

6

Amber

10 Aug 2025

·

Stayed 7 nights

Wi-Fi was not available in our room for most of our stay, and when we inquired at the front desk they gave us the phone number for their ISP and told us to call ourselves. The number was not in service. The room was clean and the beds were reasonably comfortable. We did not use the pool because someone threw up in it and it closed partway through our stay. They closed it for maintenance and reopened it within a few days, but I was not satisfied that it had been properly cleaned. The breakfast was not worth eating. However, it is easy to get food delivery service to the hotel if you need it.

10

Loretta

5 Sept 2025

·

Stayed 3 nights

Breakfast was the best of wny places we have stsyed so far jncluding other Best Western facilities. Pool, hot tub and water slides were great for family fun!

2

Bruce

4 Jan 2026

·

Stayed 1 night

Hot tub was cold. Breakfast was terrible. Rubber sheet on bed made for a terrible sleeping experience. I’ve stayed in this hotel many times in the past and this was by far the worst experience there.

2

Tanya

26 Nov 2025

·

Stayed 1 night

No Heated Pool, no breakfast and no working television in room. Was not what was promised in the $180/night cost.

10

david

2 Sept 2024

·

Stayed 1 night

Clean modern hotel. Nice free breakfast just a bit better than most. Freight train line runs near but only heard trains at 830pm and 7:30AM. Lots of parking. Dog friendly.

10

Damilola

15 Apr 2025

·

Stayed 1 night

The rooms were clean and comfortable. The hot tub, pool, and waterslide elevated my trip. It was fun for me and my partner.

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Cleanliness

Rooms and common areas are frequently described as clean or spotless. Recurring issues include missed housekeeping during multi-night stays, stained bedding, a musty lobby smell, and occasionally dirty areas such as bathroom floors or the pool deck.

Related guest reviews

2

Juanita

28 Dec 2024

·

Stayed 4 nights

Dirty. Cleaning was not done daily. Stained bed linens.

8

Jackie

15 Nov 2025

·

Stayed 1 night

Room was good. Staff was good. Should have at least paper plates for take away breakfast. Bit of musty smell in hotel lobby.

8

Sheri

20 Jun 2025

·

Stayed 1 night

Pull out bed was very uncomfortable and the pool area was dirty. Breakfast was good, room was clean and spacious, nice to have fridge and microwave. Check in and out was seamless.

6

Barbara

13 Sept 2025

·

Stayed 5 nights

Nice pool and slide. Pleasant desk staff. Not overly clean, second day cleanish.

6

Honey

24 Sept 2025

·

Stayed 5 nights

I enjoyed the location of the hotel. The breakfasts were good and the breakfast staff was wonderful! The reception staff was very pleasant and welcoming. My room was located near the ice machine, which was quite loud through the night, releasing ice with a very loud crashing sound. My stay was from a Sunday to a Friday. There was a sign at the front desk stating that housekeeping would be every 2 days, which was fine. As I was leaving early every morning and not returning until quite late in the evening each day, I expected the room to be cleaned as indicated, but arrived home each night with the room having not been cleaned. After the second night I had to flag down a housekeeper in the hall for fresh towels. I finally had to mention to the front desk on Wednesday evening that my room had not been cleaned at all since I had arrived. The front desk staff brought towels to my room that night and promised that my room would be cleaned the next day, Thursday. When i arrived back at the hotel on Thursday night, the room had finally been cleaned. It is not that I am a messy guest - but fresh towels, clean bedding and emptying the garbages on the promised days was expected. Other than that - I was fine with staying at this location due to the convenience of where it was.

6

Raychelle

29 Sept 2025

·

Stayed 1 night

The bed had stains on the bedding when we arrived. It was evident under the pillows that this was not changed. Breakfast was decent. They give you voucher on check in The rooms and facility was over priced for a best western plus. I could not see anything "plus " about this hotel. I had better experience with other best western plus locations. I would not go here again if not last resort.

10

Myriam

9 Sept 2025

·

Stayed 2 nights

The hotel was very clean and the beds were super comfortable. The staff was courteous and friendly too. We really enjoyed our stay.

10

Freda

3 Feb 2025

·

Stayed 1 night

Excellent and clean place to stay

10

James

22 Nov 2024

·

Stayed 7 nights

Great hotel, nice and clean. Staff were friendly and helpful. Breakfast was good, with a good selection. We did have one issue with our room not being cleaned when it should have been. Staff quickly resolved the issue and the room was then attended everyday thereafter, so the hotel staff went above and beyond for us.

10

Irene

2 Nov 2025

·

Stayed 1 night

The room was spotless. The general atmosphere of the hotel and friendly and helpful staff enhanced our stay there.

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Rooms

Rooms are generally spacious and comfortable, with many quiet stays and some well-equipped suites. Downsides include noise from hallways, elevators or ice machines, poor or dim lighting, uncomfortable pillows or mattresses and smaller beds, plus occasional Wi‑Fi or shower pressure issues.

Related guest reviews

6

Don

11 Oct 2025

·

Stayed 1 night

The mattress needs to be replaced as it's not a soft cloud that I'm used to

8

Robert

3 Oct 2025

·

Stayed 1 night

Overall a great location and the suites are nice and well maintained. On the downside, check in is at 4:00 and only one person was at the desk when we checked in around 4:30. When we left the hotel around 5:30 other guests were waiting to be checked in. It’s not inexpensive to stay here so first impression was not good. The gentleman that checked me in was very professional and apologized for the long wait time. I had previously checked in on line. My wife waited at the car while I was checking in and when I returned she said she was concerned something was wrong. As well, I was assured the room we were assigned had a walk in shower. It was a tub shower. The area where the microwave, fridge, coffee maker is located does not have any lighting. Why? These are minor inconveniences but when you pay a premium, you expect as advertised. I hope these observations are accepted as helpful hints. You asked.

8

Grace

1 Jan 2025

·

Stayed 2 nights

The hotel staff was great! All of them were very nice and friendly. Hotel in general very clean and well maintained. The room was spacious, but we couldn’t sleep too well because of the air extractor being automatically running all the time, and it was very noisy. No switch available to turn it off. Also the mattress and pillows need to be upgraded; they seem too old.

8

George

28 Sept 2025

·

Stayed 1 night

Room was very nice and very generous in size. Lighting in bathroom was awful.

6

Patrick

26 Oct 2025

·

Stayed 1 night

The two "queen" beds were closer to the size of a twin bed.

6

Amber

10 Aug 2025

·

Stayed 7 nights

Wi-Fi was not available in our room for most of our stay, and when we inquired at the front desk they gave us the phone number for their ISP and told us to call ourselves. The number was not in service. The room was clean and the beds were reasonably comfortable. We did not use the pool because someone threw up in it and it closed partway through our stay. They closed it for maintenance and reopened it within a few days, but I was not satisfied that it had been properly cleaned. The breakfast was not worth eating. However, it is easy to get food delivery service to the hotel if you need it.

6

Honey

24 Sept 2025

·

Stayed 5 nights

I enjoyed the location of the hotel. The breakfasts were good and the breakfast staff was wonderful! The reception staff was very pleasant and welcoming. My room was located near the ice machine, which was quite loud through the night, releasing ice with a very loud crashing sound. My stay was from a Sunday to a Friday. There was a sign at the front desk stating that housekeeping would be every 2 days, which was fine. As I was leaving early every morning and not returning until quite late in the evening each day, I expected the room to be cleaned as indicated, but arrived home each night with the room having not been cleaned. After the second night I had to flag down a housekeeper in the hall for fresh towels. I finally had to mention to the front desk on Wednesday evening that my room had not been cleaned at all since I had arrived. The front desk staff brought towels to my room that night and promised that my room would be cleaned the next day, Thursday. When i arrived back at the hotel on Thursday night, the room had finally been cleaned. It is not that I am a messy guest - but fresh towels, clean bedding and emptying the garbages on the promised days was expected. Other than that - I was fine with staying at this location due to the convenience of where it was.

8

Gail

14 Dec 2025

·

Stayed 2 nights

Staff were very helpful and friendly. We liked the clean and spacious rooms; and made good use of the pool with our grandchildren. The restaurant was closed so no comment on breakfast 😃

10

Robert

14 Sept 2025

·

Stayed 4 nights

Rooms were quite large and very quiet. Buffet breakfast was excellent. Staff was great. Pillows were awful!!! Bad sleep.

10

Cheryl

25 Jun 2025

·

Stayed 4 nights

Wonderful experience. We had a suite which was large and accommodated our family.

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Service

Staff are widely praised as friendly, helpful and accommodating, with several going above and beyond. Negatives include occasional slow or inflexible check-in, early check‑in fees, booking or billing issues, and inconsistent responsiveness.

Related guest reviews

10

Anne

26 May 2023

·

Stayed 7 nights

My sick husband was evacuated to this area because of forest fires up north. When he came out of hospital to join me in the hotel they changed our room so we could be close to the elevator. Furthermore, though the hotel was fully booked over the weekend, the hotel staff managed to extend our stay so we didn’t have to move to another town. That was a greatly appreciated!!! I highly recommend this place with kind, helpful staff.

10

Erik

28 Jun 2025

·

Stayed 1 night

Room was nice. Very well cleaned Lots of parking. Breakfast was good. The staff was amazing super friendly and willing to help with anything.

2

Brett

17 May 2025

·

Stayed 1 night

The staff at check in made us pay even after presenting proud of payment. Then when we got to our room he put us in the wrong room type. The Expedia staff were great helping us sort this out and get us a refund.

10

Rick

20 Jul 2024

·

Stayed 2 nights

I stay at a lot of hotels and the staff at this hotel are way beyond what I’ve seen elsewhere. Day desk attendant felt like a friend from the moment we walked in. Gold stars to all the staff and the facility

10

Martin

7 Oct 2025

·

Stayed 1 night

Nice people to deal with. Check in and our breakfast lady was exceptional.

8

Robert

3 Oct 2025

·

Stayed 1 night

Overall a great location and the suites are nice and well maintained. On the downside, check in is at 4:00 and only one person was at the desk when we checked in around 4:30. When we left the hotel around 5:30 other guests were waiting to be checked in. It’s not inexpensive to stay here so first impression was not good. The gentleman that checked me in was very professional and apologized for the long wait time. I had previously checked in on line. My wife waited at the car while I was checking in and when I returned she said she was concerned something was wrong. As well, I was assured the room we were assigned had a walk in shower. It was a tub shower. The area where the microwave, fridge, coffee maker is located does not have any lighting. Why? These are minor inconveniences but when you pay a premium, you expect as advertised. I hope these observations are accepted as helpful hints. You asked.

4

Carolyn

2 Oct 2025

·

Stayed 3 nights

The fan was on all night I also called front desk 2 times to get a extra blanket and no answer . Then when i hung up the phone kept rining and no one on the other end . I checked out a day early .

8

Selina

14 Jun 2023

·

Stayed 1 night

Loved the room, pull out bed was awesome for my son who is 2. We did however, miss the tub, the shower was great for my husband but not as accessible for our toddler

8

Ruby

30 Aug 2023

·

Stayed 1 night

Welcome and stay was good but check out lady was rude and refused to give me a printed receipt. She flat refused and said it would be emailed but it never was.

6

Glenn

19 Oct 2025

·

Stayed 1 night

Wanted to charge us $30 extra to check in at. 1:00 pm.

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Location

Convenient setting near Costco, groceries and major roads, with many finding it quiet and easy for getting around. A few note limited walkable restaurant options and occasional train noise or nearby construction.

Related guest reviews

10

Francie

27 Sept 2025

·

Stayed 1 night

Convenient to costco

10

Malak

11 Nov 2025

·

Stayed 1 night

Close to everything!

10

Lisa

17 Jul 2025

·

Stayed 6 nights

Great property near tons of shopping and restaurants

10

Richard

1 Aug 2024

·

Stayed 1 night

Clean, quiet room, good value, polite helpful staff, free parking, 30 minute easy walk to Seamen Stadium for Dawg's baseball game

10

Matthew

29 Jul 2024

·

Stayed 1 night

Great location in Okotoks, with shopping, food, grocery and a Costco across the street. Physical location provides good entry and exit, with easy access to larger or main roads. Thus making travel to the surrounding parts of Okotoks or further very timely. Staff was excellent and accommodating. Also Pet Friendly. I would recommend this place to anyone staying in Okotoks or surrounding area!

10

Andre

12 Aug 2025

·

Stayed 4 nights

Great location, Easy to get too

10

Jean

7 May 2025

·

Stayed 2 nights

Very good quality Best Western in Okotoks. Easy parking and close to amenities

10

Janice

16 Oct 2024

·

Stayed 1 night

Great location, clean

8

Kenzie

5 Sept 2025

·

Stayed 2 nights

Clean, nice room. Only minus is there’s no restaurants in walking distance

10

david

2 Sept 2024

·

Stayed 1 night

Clean modern hotel. Nice free breakfast just a bit better than most. Freight train line runs near but only heard trains at 830pm and 7:30AM. Lots of parking. Dog friendly.

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Dining

Breakfast is a strong point for many, with hot, varied options and attentive staff; several guests call it among the best. Others encountered understocked items or uneven quality, and during renovations or evenings the offerings and hours were limited.

Related guest reviews

8

Susan

12 Oct 2025

·

Stayed 1 night

Clean room with early check-in , morning breakfast very good.

8

Jacqueline

12 Jun 2025

·

Stayed 6 nights

Everything was pretty great overall. The breakfast wasn’t fully stocked at all times and no one was cleaning the tables in between people eating. Otherwise,

10

Kevin

6 Sept 2025

·

Stayed 4 nights

All was excellent. The supper restaurant is a nice added feature from my previous stay. The hours of operation are not publicly available, potential diners must ask. It will be nice if more days that it is available will be added. Best comp breakfast I have had anywhere.

10

Michelle

30 Sept 2024

·

Stayed 4 nights

One of the best westerns we have stayed at. Very impressed with the breakfasts.

10

Shannon

14 Apr 2025

·

Stayed 2 nights

This Best Western was by far the best Ive stayed in. The service was great our room was great and the continental breakfast was freshly cooked from the kitchen not just pre-packaged crap. They went above and beyond to cook me a fresh breakfast due to my allergies.

10

Crystal

8 Feb 2026

·

Stayed 2 nights

Staff were great, quiet location. Despite the breakfast area being closed for renovations they offered premade breakfast wraps and sandwiches, plus a fruit and yogurt. They were delicious and good quality.

10

Keri

29 Aug 2025

·

Stayed 1 night

Overall, a nice place to stay. The breakfast set up was terrible though.

6

Colleen

18 Aug 2025

·

Stayed 2 nights

Not stocked for breakfast they ran out of forks, orange juice and had to wait for them to cook more food.

2

Tanya

26 Nov 2025

·

Stayed 1 night

No Heated Pool, no breakfast and no working television in room. Was not what was promised in the $180/night cost.

10

Rhonda

17 Sept 2024

·

Stayed 1 night

Kim at the front desk was just so kind and informative about different things in the area!! She went above and beyond in helping us. She is a real asset to your hotel there. The breakfast was by far the best "free breakfast" that we have EVER had in a hotel......super good and great variety!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $142	2 $153	3 $140	4 $145	5 $145	6 $160	7 $146
8 $141	9 $141	10 $141	11 $141	12 $153	13	14
15 $133	16 $139	17 $143	18 $143	19 $139	20 $151	21 $138
22 $139	23 $139	24 $139	25 $139	26 $139	27 $151	28 $150
29 $134	30 $133

Su	Mo	Tu	We	Th	Fr	Sa
		1 $133	2 $134	3 $165	4 $177	5 $171
6 $133	7 $134	8 $134	9 $134	10 $134	11 $134	12 $134
13 $133	14 $133	15 $121	16 $133	17 $137	18	19
20 $133	21 $133	22 $133	23 $133	24 $133	25 $133	26 $133
27 $133	28 $139	29 $133	30 $133	31 $133

Best Western Plus Okotoks Inn & Suites

Prices for Best Western Plus Okotoks Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 Queen Bed, Kitchenette

Suite, Multiple Beds, Kitchen (Full Kitchen)

Guest reviews of Best Western Plus Okotoks Inn & Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Okotoks Inn & Suites

Prices for upcoming dates