Is parking available at the property?

Free self parking is available on-site, with limited spaces.

What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately MYR 32.40 for adults and MYR 27 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas, but specific details on rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Ipoh, within a 10-minute walk of Concubine Lane and Birch Memorial Clock Tower, and is 0.5 mi (0.9 km) from Memory Lane Market and 1.2 mi (2 km) from Dataran Ipoh.

What are the policies for guests staying with children?

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cititel Express Ipoh Hotel in Malaysia

Average nightly price at Cititel Express Ipoh by month, last 12 months (USD)
Month	Average price
January	$37
February	$41
March	$41
April	$40
May	$40
June	$43
July	$37
August	$39
September	$41
October	$41
November	$39
December	$38

What guests think

At Cititel Express Ipoh, travellers highlight a convenient, walkable location near Old Town and the train station, recently refurbished rooms with city or river views, friendly staff, and useful touches like a lobby 7-Eleven and guarded but limited parking.

Several report slow or delayed check-in, and the reception being on the 12th floor can feel confusing. Rooms are modern but basic for some, often lacking a fridge and bedside outlets, with occasional bathroom odors or inconsistent hot water. Breakfast is widely enjoyed and the top-floor setting is appreciated, though pricing, buffet availability, and the absence of evening meals draw complaints. Expect a practical, good-value base for sightseeing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is tight and sometimes off-site, with guards managing or shuttles provided; several guests found it inconvenient. A 7-Eleven adjoins the lobby, and the reception/restaurant operate on an upper floor.

Related guest reviews

8

Ratnasingam Yedhasshree Kalaivani

Dec 22, 2022

·

Stayed 19,348 nights

Walking distance to many attractions. The hotel provides additional car parking area across street , if the one at the property is full.

8

Ken Lee Lawrence

Feb 12, 2024

·

Stayed 2 nights

Hotel has been refurbished so looks nice, chic, comfortable. The room closet was an open concept, interesting. The cafe floor was still being refurbished when we were there. Staff and security guards were friendly. As the parking lots are limited, the hotel utilizes lifts to allow for 2 cars to occupy the same spot. The guards were helpful when we needed to park. The high water pressure from the bath shower was the best! Location is within walking distance of a variety of cafes, coffee shops, a food court, pubs and tourists attractions. A 7Eleven, which connected to the hotel lobby was convenient for a getting a quick drink or snack. There was a wide selection of free movies so the tv was stuck to that channel. A water cooler was available in the corridor. If you needed to boil water, there was a kettle in the room.

8

Ellina

Aug 9, 2025

·

Stayed 1 night

Love the breakfast. Its soo delish. And love that they have an alternate parking and shuttle now. So so good. What an improvement!

8

Su-Min

Aug 20, 2025

·

Stayed 1 night

Just a quick overnight stay at a budget hotel. Good value for your money. Clean and quiet inside with a convenient market on the ground floor. Did not walk around the area but looking out of the window of my room there appears to be a paved walking path along the Kinta River banks with a pedestrian bridge connecting both banks. Did not try the on-site restaurant. Parking is not on-site but shuttle is available to and from hotel.

8

SAY KEE

Dec 22, 2023

·

Stayed 3 nights

Limited parking lots within the building. Did not provide shampoo and body lotion. Very professional n friendly security and staff. Good wifi. Convenient 7-11 at lobby

10

Elke

Aug 9, 2025

·

Stayed 1 night

The room is newly refurbished and very tastefully decorated. There is enough room for 4 people and everything is very clean. Also, the parking lot staff is very friendly as is everybody else. There is a 7/11 store right in the hotel building which is very convenient. Altogether, a perfect place for your stay in Ipoh as everything is easily accessible in walking distance!

8

Lance

Dec 26, 2024

·

Stayed 2 nights

Newly renovated rooms. Located near city centre. Hotel lobby at top floor. Waiting/pick up area for transportation small. Good sercuity. No fridge in the smaller room.

10

Ivor

Nov 18, 2024

·

Stayed 2 nights

Nice view in the morning while having breakfast. Parking a bit of an inconvenience but ok.

6

david

May 31, 2025

·

Stayed 1 night

limited car park lots in basement

8

an pang

Mar 10, 2025

·

Stayed 1 night

Nicely remodeled rooms, lobby and dinning area. Friendly and helpful staff. 24 hour 7 Eleven in the first floor. Limited parking. Close to old town Ipoh but the area needs to be revitalized.

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Cleanliness

Many reviews describe clean, newly refurbished spaces. However, a few mention bathroom odors and occasional lapses like smelly pillows or dated towels.

Related guest reviews

8

Lucilla

Nov 7, 2025

·

Stayed 4 nights

Yes. However the bathroom has sewage smell and not so pleasant.

10

Joyce

Jan 11, 2025

·

Stayed 3 nights

Staff are friendly. Room is clean.

8

Roger

Oct 31, 2025

·

Stayed 2 nights

Spotless. However, I prefer a better hot water system. The hot water pressure is not high.

10

Po Chuen

May 28, 2025

·

Stayed 2 nights

The hotel maintains a very high degree of safety and security standard for their customers. Both the main entrance and the reception counter on the 12/F were respectively posted with a security guard. A 7-11 shop located on the G/F is convenient for purchase of food and sundry items. The variety of food and beverages provided in the breakfast maintained an acceptable quality of taste. But I don’t know why there was a bad smell at the toilet during my stay, On conclusion, the stay in this hotel was value for money.

8

wing mei ellen

Aug 26, 2025

·

Stayed 2 nights

整潔,整體不错

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10

Michael

Apr 18, 2025

·

Stayed 3 nights

Really, really great hotel. Centrally located, super clean with a really helpful staff. The view from the breakfast room (on the 12th floor) is magnificent. There's even a 7-Eleven in the hotel lobby :-)

10

Wui Mui Audrey

Apr 20, 2023

·

Stayed 3 nights

As you enter the hotel lobby and the room, there is a very nice fragrance that the hotel uses. There is a 7-11 store that is next to the hotel - very convenient. Hotel Staff are friendly and efficient. Hotel's location is a short walk to the old town of Ipoh where there are many eateries and shops to buy traditional foods. Not much amenties available - eg no shampoo or conditioner given, no room slippers or laundry bag given. Housekeeping staff need to be trained - to ensure that the room is properly cleaned and made up, towels are removed and changed daily, toilet bowls are cleaned properly, I did provide feedback to the reception staff and they were very efficient that they immediately contacted the housekeeping supervisor and rectified the matter. Was very pleased with the reception staff's attitude and efficiency.

10

Elke

Aug 9, 2025

·

Stayed 1 night

The room is newly refurbished and very tastefully decorated. There is enough room for 4 people and everything is very clean. Also, the parking lot staff is very friendly as is everybody else. There is a 7/11 store right in the hotel building which is very convenient. Altogether, a perfect place for your stay in Ipoh as everything is easily accessible in walking distance!

10

Poh Cheong

Sep 10, 2025

·

Stayed 3 nights

The location is convenient to many eating places and attractions. Room is spacious and clean.

8

Ken Lee Lawrence

Feb 16, 2025

·

Stayed 3 nights

Limited parking but the guards are very helpful. Shower water temperature keeps fluctuating from hot to cold even without changing the tap setting. Room is clean and doesnt feel cramped.

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Rooms

Newly refurbished rooms are modern and generally comfortable, with some offering city or river views and free movie channels. Downsides include the frequent absence of a fridge, limited bedside power points, and occasional shower temperature or size constraints.

Related guest reviews

8

Su-Lynn Jilian

Feb 2, 2023

·

Always a pleasant stay here, hotel rooms are clean with in-room movie channels. Staffs are friendly and always greet with a smile, security guards too! Plus point, water pressure is great! Only downside, no fridge/chiller in the room.

8

Hee Hung

Nov 21, 2025

·

Stayed 5 nights

Room ok

8

Siow Har

Dec 14, 2022

·

Stayed 1 night

The hotel is situated right at a cross junction. There is a 7-11 directly below the hotel, which is great when you need to get stuffs urgently.. The hotel is easily walkable to nearby eateries as well as train station if luggage is not too heavy. Love the huge selection of movies on the TV. Will probably not get enough time to finish watching all the shows.

8

Luke

Jul 22, 2024

·

Stayed 2 nights

Functional hotel in the old town, feels a bit like a Holiday Inn (UK) which does the job but with no frills. Room was big and clean, shower was nice and powerful, TV in the room OK. We had breakfast one morning which wasn’t included in our room rate, we were asked to accompany our server to the reception to pay the bill, felt a little bit of overkill given we could have just paid it on check out. Staff generally very helpful though and the hotel was fine for a couple of nights, for a longer stay I would recommend somewhere a bit more comfortable.

6

Kirsty

Jun 14, 2025

·

Stayed 1 night

Positively, the hotel is in a good, central location, about 15 mins walk from the railway station. The restaurant on the 12th floor has an absolutely stunning view, especially at sunset. I also appreciated the TV having a wide range of films available. Staff availability wasn't great. When I arrived, there were three people at the desk on the ground floor, whose only job it seemed was to direct people to the reception on the 12th floor. At reception, there was one person and a queue of about five groups waiting to check in. Also, I had to knock on the kitchen door to locate any waiting staff in the restaurant after waiting for over 10 minutes. My other frustration was that there was no bedlight, nor any electric socket near the bed.

4

Glynn

Feb 7, 2025

·

Stayed 2 nights

Only had one pillow each in our room, we asked for 2 extra. One was complementary, but the other we had to pay for. Very poor customer service. Small room, but good shower, A/C and ample breakfast choice.

10

Elke

Aug 9, 2025

·

Stayed 1 night

The room is newly refurbished and very tastefully decorated. There is enough room for 4 people and everything is very clean. Also, the parking lot staff is very friendly as is everybody else. There is a 7/11 store right in the hotel building which is very convenient. Altogether, a perfect place for your stay in Ipoh as everything is easily accessible in walking distance!

8

Lance

Dec 26, 2024

·

Stayed 2 nights

Newly renovated rooms. Located near city centre. Hotel lobby at top floor. Waiting/pick up area for transportation small. Good sercuity. No fridge in the smaller room.

10

Joey

Jan 9, 2025

·

Stayed 1 night

Convenient location, located just a short walk away from old town Ipoh and about 10-15 minutes walk from the Ipoh train station. Within the hotel lobby is a convenient store, and just next door is a historical restaurant pub. Further a little ways is the old town which hosts many eateries, cafes, shops, and tourist spots. Hotel is newly refurbished, and the rooms are clean and tidy, modern looking, and cozy with a great view overlooking Ipoh city and the Kinta river. The sheets and pillows were spotless, the bathroom was clean and well stocked with basic toiletries, however, the room does not have a mini fridge. Check-in and out was a breeze, and the staff and receptionist were incredibly courteous and friendly. All in all, a perfect hotel for a quick getaway in Ipoh with easy access, comfortable rooms, and perfect location.

4

Hironori

Sep 2, 2024

·

Stayed 3 nights

チェックインの手続きが非常に遅い。また、3泊で予約していたのに、2泊でチェックイン手続きされ、指摘後変更はしてくれたが、時間が掛かりすぎる。また、部屋に冷蔵庫がないのも欠点。

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Service

Staff are often friendly and helpful, including security. Check-in can be slow or delayed, and a few guests reported unhelpful reception experiences or strict processes.

Related guest reviews

8

John

Aug 22, 2025

·

Stayed 2 nights

The check-in should not be on the 12th. It is incredibly inconvenient. The check in was a hour late and only offered coffee for the trouble. There are some weird design choices but overall a nice hotel.

10

Hardeep

Oct 21, 2024

·

Stayed 2 nights

Excellent hotel. The service of this hotel was outstanding. The staff here, go out of their way to help you. The best customer service I've ever received! Special shout out to Rebecca on reception! The room itself was very comfortable and I had a great view of the river! Room amenities were also great! The shower gel smells divine! And the tv includes free movies, which was a nice added bonus.

10

Tong Ming

Jan 12, 2023

·

Stayed 19,367 nights

Checking in is strictly at 3pm and registration process is rather slow. But otherwise this hotel is value for money located in the quiet part of old town close to Concubine Street and Ipoh Padang/Birch Memorial Clock. Grab car takes you anywhere in Ipoh at low cost.

10

Lay Beng

Sep 15, 2025

·

Stayed 2 nights

A high quality hotel but unfortuantely when we requested for extra 2 pillows, we were given 2 pillows which has wrinkle pillow cases and smells awful. When we brought the pillows down to the receptionist, we were told to bring it back to our room and a dosmetic will bring us another pair of pillows. I think its unacceptable and felt that the receptionist should at least take the dirty pillows from me instead of asking me to bring the smelly pillows back to my room. Also not a word of apolgies from the receptionist.

6

Kirsty

Jun 14, 2025

·

Stayed 1 night

Positively, the hotel is in a good, central location, about 15 mins walk from the railway station. The restaurant on the 12th floor has an absolutely stunning view, especially at sunset. I also appreciated the TV having a wide range of films available. Staff availability wasn't great. When I arrived, there were three people at the desk on the ground floor, whose only job it seemed was to direct people to the reception on the 12th floor. At reception, there was one person and a queue of about five groups waiting to check in. Also, I had to knock on the kitchen door to locate any waiting staff in the restaurant after waiting for over 10 minutes. My other frustration was that there was no bedlight, nor any electric socket near the bed.

8

SAMUEL

Sep 25, 2024

·

Stayed 5 nights

Good staff service

10

Joey

Jan 9, 2025

·

Stayed 1 night

Convenient location, located just a short walk away from old town Ipoh and about 10-15 minutes walk from the Ipoh train station. Within the hotel lobby is a convenient store, and just next door is a historical restaurant pub. Further a little ways is the old town which hosts many eateries, cafes, shops, and tourist spots. Hotel is newly refurbished, and the rooms are clean and tidy, modern looking, and cozy with a great view overlooking Ipoh city and the Kinta river. The sheets and pillows were spotless, the bathroom was clean and well stocked with basic toiletries, however, the room does not have a mini fridge. Check-in and out was a breeze, and the staff and receptionist were incredibly courteous and friendly. All in all, a perfect hotel for a quick getaway in Ipoh with easy access, comfortable rooms, and perfect location.

6

Kwok Tim

Oct 10, 2025

·

Stayed 1 night

The services are generally good except for check in which is too slow.

10

Thong

Aug 10, 2025

·

Stayed 1 night

A good place to stay and friendly staff.

10

kit

Mar 30, 2025

·

Stayed 3 nights

Been staying with cititel express for more then 5 yrs.. they always bring a smile and friendliness.. Wishes them a salmat hari raya during this festive season Thank you everyone

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Location

Central, walkable base near Ipoh Old Town and the train station. A few note the entrance sits on a curve or busy street, and the immediate area feels less appealing at night.

Related guest reviews

8

Agnes

Sep 2, 2023

·

Stayed 1 night

The hotel is much closer to the train station than it looks on the map. One can easily walk to the hotel from the train station with no problem. We arrived in the dark and when it was raining hard and had to take the taxi to the hotel. In the morning when we walked round the area we found the hotel really close to shops and restaurants in the city. The only problem is the bus or long distance coach station is a long way off the city and almost half an hour's taxi ride. You want to catch the coach to Cameron Highlands beware of the distance of the coach terminal and the city and give yourself plenty of time.

8

SELVA

Sep 30, 2025

·

Stayed 1 night

Central location. 2 minutes by car to High Court, Railway Station, City Hall etc

8

Dave

May 12, 2024

·

Stayed 1 night

Excellent comfortable room for the price. Convenient location to visit old town.

8

Shalani

Nov 24, 2024

·

Stayed 1 night

Hotel was very welcoming in terms of hospitality and comfort. The only setback is the location. It's very dangerous to drop off and pick up as it is located at a curve. Vehicles speeding makes it inconvenient and unsafe too.

10

Tong Ming

Jan 12, 2023

·

Stayed 19,367 nights

Checking in is strictly at 3pm and registration process is rather slow. But otherwise this hotel is value for money located in the quiet part of old town close to Concubine Street and Ipoh Padang/Birch Memorial Clock. Grab car takes you anywhere in Ipoh at low cost.

8

Anne

Aug 11, 2024

·

Stayed 1 night

it’s walkable to the old town and food options.

10

Joey

Jan 9, 2025

·

Stayed 1 night

Convenient location, located just a short walk away from old town Ipoh and about 10-15 minutes walk from the Ipoh train station. Within the hotel lobby is a convenient store, and just next door is a historical restaurant pub. Further a little ways is the old town which hosts many eateries, cafes, shops, and tourist spots. Hotel is newly refurbished, and the rooms are clean and tidy, modern looking, and cozy with a great view overlooking Ipoh city and the Kinta river. The sheets and pillows were spotless, the bathroom was clean and well stocked with basic toiletries, however, the room does not have a mini fridge. Check-in and out was a breeze, and the staff and receptionist were incredibly courteous and friendly. All in all, a perfect hotel for a quick getaway in Ipoh with easy access, comfortable rooms, and perfect location.

10

TATSUYA

Jul 19, 2025

·

Stayed 1 night

outside of city center though close to the station 7/11 on 1st floor, some Restaurant are there

8

Dabera

Oct 30, 2024

·

Stayed 2 nights

This hotel is close to the Ipoh train station, and Ipon Old Town, convenient for everything. Friendly staff.

8

Wolfgang

Mar 6, 2025

·

Stayed 2 nights

Ordentliches Hotel, ohne große Stärken oder Schwächen. Das Zimmer war einigermaßen modern und sauber. Der Bahnhof von Ipoh ist zu Fuß erreichbar, die Sehenswürdigkeiten auch. Im Erdgeschoss befindet sich ein 7Eleven-Supermarkt.

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Dining

Breakfast is commonly enjoyed, and the top-floor setting is appreciated. Some guests faced confusion over buffet availability or pricing, and evening meals are not available.

Related guest reviews

8

Lina

Jan 8, 2026

·

Stayed 1 night

Friendly staff, decent breakfast.

8

Yuhaizan

Mar 1, 2024

·

Stayed 1 night

Webwere not told that there is no buffet breakfast and the charges are too high compared to the served food. Frustrated on the breakfast only

8

Ellina

Aug 9, 2025

·

Stayed 1 night

Love the breakfast. Its soo delish. And love that they have an alternate parking and shuttle now. So so good. What an improvement!

8

Luke

Jul 22, 2024

·

Stayed 2 nights

Functional hotel in the old town, feels a bit like a Holiday Inn (UK) which does the job but with no frills. Room was big and clean, shower was nice and powerful, TV in the room OK. We had breakfast one morning which wasn’t included in our room rate, we were asked to accompany our server to the reception to pay the bill, felt a little bit of overkill given we could have just paid it on check out. Staff generally very helpful though and the hotel was fine for a couple of nights, for a longer stay I would recommend somewhere a bit more comfortable.

8

Wan Md Zahuri

Mar 13, 2025

·

Stayed 12 nights

Friendly staff Nice restaurant

10

Michael

Apr 18, 2025

·

Stayed 3 nights

Really, really great hotel. Centrally located, super clean with a really helpful staff. The view from the breakfast room (on the 12th floor) is magnificent. There's even a 7-Eleven in the hotel lobby :-)

10

Colleen

Feb 21, 2024

·

Stayed 5 nights

We do enjoyed our stay at Citetel! Convenient location, easy access to both Old & New Town! Near good restaurants! Great staff! Fantastic breakfast!!

6

Kirsty

Jun 14, 2025

·

Stayed 1 night

Positively, the hotel is in a good, central location, about 15 mins walk from the railway station. The restaurant on the 12th floor has an absolutely stunning view, especially at sunset. I also appreciated the TV having a wide range of films available. Staff availability wasn't great. When I arrived, there were three people at the desk on the ground floor, whose only job it seemed was to direct people to the reception on the 12th floor. At reception, there was one person and a queue of about five groups waiting to check in. Also, I had to knock on the kitchen door to locate any waiting staff in the restaurant after waiting for over 10 minutes. My other frustration was that there was no bedlight, nor any electric socket near the bed.

10

Wei

Feb 22, 2024

·

Stayed 2 nights

The hotel is in a great location and our room has a beautiful view of the river. It was very quiet and comfortable. The lobby is connected to a 7-Eleven convenient store, which is very nice. The stuff members were all very friendly and professional. The newly opened breakfast dining hall on the 12th floor has a spectacular view of the city. We would be just as happy to sip our coffee and enjoy the beautiful view all morning long. The servers there were very sweet and they made sure that we were all well taken care of. We enjoyed our stay very much and would definitely stay there again.

8

Christine

Mar 24, 2024

·

Stayed 2 nights

Nice hotel, newly refurbished, very friendly staff. Unfortunately they don’t offer evening meals.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $45	12 $39	13 $35	14 $35	15 $35	16 $35	17 $43
18 $34	19 $35	20 $35	21 $35	22 $35	23 $35	24 $43
25 $35	26 $35	27 $35	28 $35	29 $35	30 $35	31 $43

Su	Mo	Tu	We	Th	Fr	Sa
1 $35	2 $37	3 $35	4 $39	5 $39	6 $35	7 $49
8 $38	9 $35	10 $38	11 $35	12 $39	13 $37	14 $47
15 $37	16 $35	17 $35	18 $35	19 $38	20 $39	21 $49
22 $37	23 $35	24 $37	25 $35	26 $35	27 $37	28 $47
29 $37	30 $35

Cititel Express Ipoh

Prices for Cititel Express Ipoh

Monthly average prices

About this property

Location

Room options

Superior Triple Room

Superior Twin Room

Family Triple Room

Deluxe Triple Room

Deluxe Twin Room

Deluxe Quadruple Room

Family Quadruple Room

Family Executive Room

Deluxe Queen Room

Executive Quadruple Room

Superior Queen Room

Premier Triple Room

Guest reviews of Cititel Express Ipoh

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Cititel Express Ipoh

Considering this hotel for your Ipoh trip?

Prices for upcoming dates