Genting Hotel & Spa at Resorts World Birmingham
235 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
235 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Genting Hotel & Spa at Resorts World Birmingham är priset per natt i genomsnitt 130 US$ under den billigaste månaden (augusti) och 252 US$ under den dyraste månaden (mars), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 173 US$ |
| februari | 200 US$ |
| mars | 252 US$ |
| april | 189 US$ |
| maj | 199 US$ |
| juni | 199 US$ |
| juli | 145 US$ |
| augusti | 130 US$ |
| september | 235 US$ |
| oktober | 233 US$ |
| november | 219 US$ |
| december | 146 US$ |
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sep. · 235 US$
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Dyrast: mars (ca 252 US$)
Billigast: augusti (ca 130 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Utöver kasinot har du tillgång till gym och inomhuspool. Boendet har även gratis wi-fi, shopping på boendet och banketts...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Utöver kasinot har du tillgång till gym och inomhuspool. Boendet har även gratis wi-fi, shopping på boendet och bankettsal.
Företagsfaciliteter
Gäster har tillgång till bland annat expressutcheckning, kemtvätt/tvättjänster och reception (öppen dygnet runt). Parkering (avgift tillkommer) erbjuds på plats.
Måltider
Detta hotell har 18 restauranger med bra mat om du inte bara vill stanna på rummet och njuta av rumsservice (under begränsade tider). På deras 3 kaféer serveras enklare måltider.Slappna av med en god drink på en av boendets 5 barer/lounger. Engelsk frukost serveras på vardagar mellan 06.30 och 10.00 och på helger mellan 07.00 och 10.30 mot en avgift.
Rum
Känn dig som hemma i ett av de 184 luftkonditionerade rummen med platt-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och digital-tv erbjuder underhållning. Badrum med badkar/dusch, regndusch och hårtorkar. På rummet finns telefon, laptopanpassade värdeförvaringsskåp och skrivbord.
Läge
När du bor på Genting Hotel & Spa at Resorts World Birmingham i Birmingham (i området Marston Green), är du en kort promenad från Resorts World Birmingham och Santai Spa. Detta hotell med kasino ligger 0,1 km från Pendigo Lake och 0,4 km från National Exhibition Centre (NEC).
Vad finns i närheten
Resorts World Birmingham(0.1 miles)
Bp pulse LIVE(0.1 miles)
The Vox Conference Centre(0.2 miles)
Santai Spa(0.2 miles)
Pendigo Lake(0.2 miles)
National Exhibition Centre (NEC)(0.3 miles)
National Motorcycle Museum(1.3 miles)
Birmingham Business Park(1.5 miles)
Touchwood köpcentrum(5.8 miles)
Tudor Grange Park(6.1 miles)
Heart of England Events Centre(6.6 miles)
Blythe Valley Park(7.3 miles)
Sarehole Mill(8.4 miles)
Belfry Golf Club(8.4 miles)
St. Andrew's-stadion(8.5 miles)
Birmingham Airport (BHX)(2.3 miles)
East Midlands Airport (EMA)(36.1 miles)
Parkering
Restaurang
Pool
Rökfria rum
Rumservice
Kemtvätt
Läge
Resorts World Birmingham, Pendigo Way, Birmingham, Marston Green, Birmingham, Solihull District, England, Storbritannien
Resorts World Birmingham (0.1 miles)
Bp pulse LIVE (0.1 miles)
The Vox Conference Centre (0.2 miles)
Santai Spa (0.2 miles)
Pendigo Lake (0.2 miles)
National Exhibition Centre (NEC) (0.3 miles)
Gästrecensioner
8.9
Fantastiskt
Baserat på 3 459 verifierade recensioner
Vem bor här?
Företag
27%
Par
47%
Familj
11%
Grupper
10%
Ensamresande
3%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Genting Hotel & Spa at Resorts World Birmingham uppskattar resenärer det bekväma läget med närhet till NEC, arenan, flygplatsen och underhållningen på plats. De berömmer också generellt rena, bekväma rum och vänlig personal, även om service och faciliteter får blandade omdömen.
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Vad gäster tycker
På Genting Hotel & Spa at Resorts World Birmingham uppskattar resenärer det bekväma läget med närhet till NEC, arenan, flygplatsen och underhållningen på plats. De berömmer också generellt rena, bekväma rum och vänlig personal, även om service och faciliteter får blandade omdömen.
Spa- och poolområdet är höjdpunkten för många, men flera nämner trängsel, begränsad tillgång, avgift för badrockar och tillfälliga driftstopp. Frukosten och Sky Bar får både beröm och kritik, med återkommande kommentarer om personalbrist och långsam påfyllning i kombination med rapporter om bra variation och smak. Vissa gäster tyckte att rummen var för varma med ineffektiv luftkonditionering, samt att det förekom oljud eller daterade områden, medan andra lyfte fram rymliga planlösningar och lugna vistelser. Räkna med ett bekvämt, modernt hotell med bra bekvämligheter, men med varierande logistik för frukost och spa.
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Faciliteter
Gästerna uppskattar spa, pool och takbaren, samt underhållningen på plats och de bekväma parkeringsmöjligheterna. Flera rapporterar dock om trängsel och begränsad tillgång till spa, extra kostnader för badrockar/tofflor och tillfälliga fel, som till exempel defekta bubbelbad/bastur.
Relaterade gästrecensioner
8
Catherine
21 jan. 2025
·
Stannade 1 natt
Starting to get tired. In need of refurb. Pool area needs a major overhaul. Lots of things not working - jacuzzi, rainfall shower etc
Starting to get tired. In need of refurb. Pool area needs a major overhaul. Lots of things not working - jacuzzi, rainfall shower etc
10
James
7 maj 2025
·
Stannade 1 natt
Lovely hotel. Friendly staff and good food incl breakfast at the Skybar & restaurant. Nice touches with free complimentary mini bar and access to the spa. Very convenient for events at BP pulse arena. Only negative is some areas of the Spa incl pool and showers need a deep clean and freshen up with paint.
Lovely hotel. Friendly staff and good food incl breakfast at the Skybar & restaurant. Nice touches with free complimentary mini bar and access to the spa. Very convenient for events at BP pulse arena. Only negative is some areas of the Spa incl pool and showers need a deep clean and freshen up with paint.
10
Naomi
8 okt. 2024
·
Stannade 1 natt
Lovely stay just don’t forget photo is because we did and had to drive all the ya back to get it. Spar is only available between 7am and 10am on Sunday morning
Lovely stay just don’t forget photo is because we did and had to drive all the ya back to get it. Spar is only available between 7am and 10am on Sunday morning
10
Beyice
1 jan. 2024
·
Stannade 3 nätter
Great hotel, enjoyed our stay, serviced was great. No issues with our stay. Heating worked well. Tidy rooms. Clean bathrooms. Only issue was the spa, they are limited on lounges, they allow to many people in at once, it was so busy you literally couldnt get into the steam rooms, saunas etc… nothing is monitored, people had the phones by the pool when were told your not allowed to. I wanted to use the jacuzzi but you had people in it 30-45 mins, even though on the door says to be mindful of others use only 15 mins. I shouldnt have to ask people to get out. Staff should be looking at these things, its not a relaxing spa at all! Its free for all.
Great hotel, enjoyed our stay, serviced was great. No issues with our stay. Heating worked well. Tidy rooms. Clean bathrooms. Only issue was the spa, they are limited on lounges, they allow to many people in at once, it was so busy you literally couldnt get into the steam rooms, saunas etc… nothing is monitored, people had the phones by the pool when were told your not allowed to. I wanted to use the jacuzzi but you had people in it 30-45 mins, even though on the door says to be mindful of others use only 15 mins. I shouldnt have to ask people to get out. Staff should be looking at these things, its not a relaxing spa at all! Its free for all.
10
Chukwudi
23 maj 2025
·
Stannade 1 natt
Hotel room was very spacious, clean and has everything needed. The facilities on site were incredible- Jacuzzi, pool, sauna and the like. The fitness suite is one of the biggest I have seen for a hotel. Everything was just top quality. It is a big hotel so the only downside was getting around to and from your room to other areas. As you’re in resorts world, there are plenty of things to see and do and you’re right on the door step for the airport.
Hotel room was very spacious, clean and has everything needed. The facilities on site were incredible- Jacuzzi, pool, sauna and the like. The fitness suite is one of the biggest I have seen for a hotel. Everything was just top quality. It is a big hotel so the only downside was getting around to and from your room to other areas. As you’re in resorts world, there are plenty of things to see and do and you’re right on the door step for the airport.
6
Jilena
25 aug. 2025
·
Stannade 1 natt
Hotel was okay but the spa was terrible. Nothing worked and we couldnt book any massages.
Hotel was okay but the spa was terrible. Nothing worked and we couldnt book any massages.
10
Stephen
17 okt. 2023
·
Stannade 1 natt
3rd time at this hotel, it is still the best in the area, however some maintenance issues in the changing rooms at the spa were very apparent. A lot of the keys didn't work on the lockers and there were some showers and toilets out of order. If not for that it would be 5 stars across the board once again.
3rd time at this hotel, it is still the best in the area, however some maintenance issues in the changing rooms at the spa were very apparent. A lot of the keys didn't work on the lockers and there were some showers and toilets out of order. If not for that it would be 5 stars across the board once again.
10
liam
8 juni 2025
·
Stannade 1 natt
Stayed in the genting suite and it was amazing. The room was so spacious and great value for the price. My only criticism would be that there wasn’t a balcony or terrace and that was the only thing that could have made this room any better. The spa was fantastic especially the outdoor hot tub. Staff were friendly and welcoming and check in was quick and easy.
Stayed in the genting suite and it was amazing. The room was so spacious and great value for the price. My only criticism would be that there wasn’t a balcony or terrace and that was the only thing that could have made this room any better. The spa was fantastic especially the outdoor hot tub. Staff were friendly and welcoming and check in was quick and easy.
10
Laura
16 okt. 2024
·
Stannade 1 natt
Spa was lovely although hot tub was out of order which was disappointing. Fantastic bar on the rooftop selling great cocktails.
Spa was lovely although hot tub was out of order which was disappointing. Fantastic bar on the rooftop selling great cocktails.
8
Lisha
22 jan. 2025
·
Stannade 1 natt
The hotel room is spacious. And nice bathrooms. Some good dining options and nice for a night away. The hotel spa was a bit of a letdown as it was not really big enough to accommodate hotel guests and spa days. The hotel booking included spa access but you have to pay for robes and slippers which usually are complimentary items. These are charged at £15 per person which is not noted in hotel booking.
The hotel room is spacious. And nice bathrooms. Some good dining options and nice for a night away. The hotel spa was a bit of a letdown as it was not really big enough to accommodate hotel guests and spa days. The hotel booking included spa access but you have to pay for robes and slippers which usually are complimentary items. These are charged at £15 per person which is not noted in hotel booking.
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Renlighet
Rummen och de allmänna utrymmena beskrivs ofta som skinande rena. Ett fåtal gäster rapporterade om missade detaljer (t.ex. hår, smuts eller slitna ytor) och vissa noterade att spat skulle behöva en grundligare städning.
Relaterade gästrecensioner
8
Helen
16 okt. 2025
·
Stannade 1 natt
I stay here every year. I feel really safe as a solo traveller. The staff were all very friendly and helpful. The spa is amazing. Some wear i noticed in the room this time. Black in the corner of the bath. Its expensive due to Horse of the year being on but i do love the hotel. I recommend and will be back next year
I stay here every year. I feel really safe as a solo traveller. The staff were all very friendly and helpful. The spa is amazing. Some wear i noticed in the room this time. Black in the corner of the bath. Its expensive due to Horse of the year being on but i do love the hotel. I recommend and will be back next year
10
James
7 maj 2025
·
Stannade 1 natt
Lovely hotel. Friendly staff and good food incl breakfast at the Skybar & restaurant. Nice touches with free complimentary mini bar and access to the spa. Very convenient for events at BP pulse arena. Only negative is some areas of the Spa incl pool and showers need a deep clean and freshen up with paint.
Lovely hotel. Friendly staff and good food incl breakfast at the Skybar & restaurant. Nice touches with free complimentary mini bar and access to the spa. Very convenient for events at BP pulse arena. Only negative is some areas of the Spa incl pool and showers need a deep clean and freshen up with paint.
10
Michelle
17 nov. 2025
·
Stannade 1 natt
The room was spotless, quiet and had a perfect sleep. Nespresso machine available for morning espresso
The room was spotless, quiet and had a perfect sleep. Nespresso machine available for morning espresso
10
Beverley
7 aug. 2023
·
Stannade 3 nätter
Had an amazing stay at this hotel. The greeting on arrival was warm and friendly and the staff were very helpful. The cleaning team deserve a mention and a huge thank you, as everything was spotless. The room was lovely and quiet and had a partial view of the lake. The use of the spa (complimentary with the room) was an added bonus, and the facilities are great. It's not the cheapest but it's certainly the best.
Had an amazing stay at this hotel. The greeting on arrival was warm and friendly and the staff were very helpful. The cleaning team deserve a mention and a huge thank you, as everything was spotless. The room was lovely and quiet and had a partial view of the lake. The use of the spa (complimentary with the room) was an added bonus, and the facilities are great. It's not the cheapest but it's certainly the best.
10
Alison
10 nov. 2024
·
Stannade 1 natt
Lovely room very clean excellent breakfast
Lovely room very clean excellent breakfast
2
David
23 feb. 2023
·
Stannade 1 natt
I already told you it was a total nightmare and disgusted to be honest and it was smelly old fusty broken switches human hair in shower and toilet and phlegm in the sink that was from a previous guest and I walked out the hotel very angry and upset and £209 a night was a complete rip off and never a 4 star hotel and if it had been called a youth hostel I would have said that was 100% correct!!! I arrived late at night and as soon as I saw the room and the filth and remains of human hair in the bathroom and shower it put me off and I felt dirtier leaving the so called hotel than when I arrived. I told the reception of my gripes and made it very clear this should never happen in a hotel especially with what they were charging. Outrageous and wonder who gave the star rating as there was nothing in the room nor its facilities that resembled a four star hotel and if I could give zero stars for hygiene and cleanliness that’s what I would have given Feel totally ripped off and very angry and expect compensation for this as I am a very good customer of hotels.com and spend fortunes all over the world in top hotels as you can see by the account I would advise you to take this hotel off your list to avoid more angry customers as this hotel is a run down mess and would certainly fire there housekeeping staff Better to know the facts to avoid this feedback in the future Very unhappy customer and having to waste time writing this review DR
I already told you it was a total nightmare and disgusted to be honest and it was smelly old fusty broken switches human hair in shower and toilet and phlegm in the sink that was from a previous guest and I walked out the hotel very angry and upset and £209 a night was a complete rip off and never a 4 star hotel and if it had been called a youth hostel I would have said that was 100% correct!!! I arrived late at night and as soon as I saw the room and the filth and remains of human hair in the bathroom and shower it put me off and I felt dirtier leaving the so called hotel than when I arrived. I told the reception of my gripes and made it very clear this should never happen in a hotel especially with what they were charging. Outrageous and wonder who gave the star rating as there was nothing in the room nor its facilities that resembled a four star hotel and if I could give zero stars for hygiene and cleanliness that’s what I would have given Feel totally ripped off and very angry and expect compensation for this as I am a very good customer of hotels.com and spend fortunes all over the world in top hotels as you can see by the account I would advise you to take this hotel off your list to avoid more angry customers as this hotel is a run down mess and would certainly fire there housekeeping staff Better to know the facts to avoid this feedback in the future Very unhappy customer and having to waste time writing this review DR
10
James
11 feb. 2025
·
Stannade 1 natt
I’ve stayed in Hotels all around world And this is by far the most cleanest hotel I ever stopped in Well done to cleaning staff great job
I’ve stayed in Hotels all around world And this is by far the most cleanest hotel I ever stopped in Well done to cleaning staff great job
4
Nathan
24 mars 2024
·
Stannade 1 natt
Really not worth the £300 I paid in the slightest. Half of this maybe. A couple of long hairs by the bed that weren’t ours.
Really not worth the £300 I paid in the slightest. Half of this maybe. A couple of long hairs by the bed that weren’t ours.
10
Anne
12 apr. 2025
·
Stannade 1 natt
The whole hotel spotless and staff are great you ask anything and they help you, so clean
The whole hotel spotless and staff are great you ask anything and they help you, so clean
2
Sirak
29 juli 2024
·
Stannade 1 natt
Absolutely disgusting room, dirty. They started drilling at 8am. 8AM
Absolutely disgusting room, dirty. They started drilling at 8am. 8AM
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är generellt rymliga, bekväma och tysta, med vissa uppgraderade alternativ som inkluderar minibar. Återkommande problem inkluderar för varma, dåligt ventilerade rum och bristfällig luftkonditionering, samt ibland oljud, daterad inredning eller svagt/osäkert Wi-Fi.
Relaterade gästrecensioner
6
Mike
17 jan. 2025
·
Stannade 1 natt
Room was too hot , wouldn’t cool down NO WINDOW !?!?
Room was too hot , wouldn’t cool down NO WINDOW !?!?
10
NIAMH
13 aug. 2023
·
Stannade 1 natt
Convenient to NEC and all amenities easily reachable. Room was stifling. Staff tried to reset so that heating could be turned down but did not work.
Convenient to NEC and all amenities easily reachable. Room was stifling. Staff tried to reset so that heating could be turned down but did not work.
8
Lidia
16 nov. 2025
·
Stannade 2 nätter
It was clean, friendly staff, lovely room. Lots of food choices. We had a very comfortable stay. The only complaint is the unsecured internet service. A hotel of this calibre should have secured wifi for its guests.
It was clean, friendly staff, lovely room. Lots of food choices. We had a very comfortable stay. The only complaint is the unsecured internet service. A hotel of this calibre should have secured wifi for its guests.
2
Yukai
30 apr. 2024
·
Stannade 3 nätter
Wifi was verrrrrrrrrrrrrrrrrrry BAD. Almost not available in my room. And the signal was also very bad. Then these made me had almost no internet connection.
Wifi was verrrrrrrrrrrrrrrrrrry BAD. Almost not available in my room. And the signal was also very bad. Then these made me had almost no internet connection.
8
Garrett
6 sep. 2023
·
Stannade 1 natt
The rooms were if an expected quality but it was too warm even with the climate control in each room and there was no window to open what ch made the room airless and stuffy
The rooms were if an expected quality but it was too warm even with the climate control in each room and there was no window to open what ch made the room airless and stuffy
10
Tina
7 nov. 2025
·
Stannade 5 nätter
The room was very spacious and impeccable clean. Every day the mini fridge was stocked and ready for us.
The room was very spacious and impeccable clean. Every day the mini fridge was stocked and ready for us.
6
Jane
13 juli 2025
·
Stannade 1 natt
Not good value for what you pay. Beds were not brilliant TV channels were bare minimum and shower temperature changes from hot to cold all the time. Have stayed here before and it was ok but they really need to look at what they are given for the price as it is not good.
Not good value for what you pay. Beds were not brilliant TV channels were bare minimum and shower temperature changes from hot to cold all the time. Have stayed here before and it was ok but they really need to look at what they are given for the price as it is not good.
8
Katie
1 nov. 2024
·
Stannade 1 natt
Lovely room and facilities. Rooms have very thin walls, could hear someone in next room coughing all night which was irritating.
Lovely room and facilities. Rooms have very thin walls, could hear someone in next room coughing all night which was irritating.
6
Love
1 sep. 2025
·
Stannade 2 nätter
We booked this hotel for its convenience to the BP Pulse concert and were excited to stay in the Penang deluxe double with sofa and minibar. Lazara was wonderful and welcoming when she brought us extra spa robes, she truly deserves recognition! Unfortunately, the aircon didn’t work, the room was unbearably stuffy, and despite repeated complaints nothing was fixed. Promises of maintenance and a room move were poorly handled, we were even forgotten about for over an hour. In the end, we lost our deluxe double and were downgraded to a smaller superior room. As a group of three, staff first suggested splitting us into separate rooms instead of giving us the interconnecting option we asked for, and only after I pushed back did they reluctantly agree. We didn’t really get what we paid for, and the lack of organisation and communication made the whole stay unnecessarily stressful.
We booked this hotel for its convenience to the BP Pulse concert and were excited to stay in the Penang deluxe double with sofa and minibar. Lazara was wonderful and welcoming when she brought us extra spa robes, she truly deserves recognition! Unfortunately, the aircon didn’t work, the room was unbearably stuffy, and despite repeated complaints nothing was fixed. Promises of maintenance and a room move were poorly handled, we were even forgotten about for over an hour. In the end, we lost our deluxe double and were downgraded to a smaller superior room. As a group of three, staff first suggested splitting us into separate rooms instead of giving us the interconnecting option we asked for, and only after I pushed back did they reluctantly agree. We didn’t really get what we paid for, and the lack of organisation and communication made the whole stay unnecessarily stressful.
8
Deborah
17 feb. 2025
·
Stannade 1 natt
The best thing about this hotel is the location in that you are literally across the road from the BP Arena if that is your purpose for visiting! The parking was easy (we used the multi storey which is only £10 for 24hours if you validate your ticket at hotel reception) It is located within the shopping centre but rooms are up high so no noise or disturbance. Everywhere is very clean and rooms are big and have everything you need (although everywhere looks a bit dated it’s not really a problem if you’re there for a short time as we were.) My biggest gripe would be the variation of room prices on different sites. You can book direct but prices change daily and we saw up to £50 variation for a one night stay, so be savvy if you’ve got time to shop around! Breakfast was good value, although on our stay the hotel was full so it was a bit chaotic at times with queues an replenishing food. All in all we were happy guests and would definitely stay here again if attending a concert at BP arena or visiting NEC.
The best thing about this hotel is the location in that you are literally across the road from the BP Arena if that is your purpose for visiting! The parking was easy (we used the multi storey which is only £10 for 24hours if you validate your ticket at hotel reception) It is located within the shopping centre but rooms are up high so no noise or disturbance. Everywhere is very clean and rooms are big and have everything you need (although everywhere looks a bit dated it’s not really a problem if you’re there for a short time as we were.) My biggest gripe would be the variation of room prices on different sites. You can book direct but prices change daily and we saw up to £50 variation for a one night stay, so be savvy if you’ve got time to shop around! Breakfast was good value, although on our stay the hotel was full so it was a bit chaotic at times with queues an replenishing food. All in all we were happy guests and would definitely stay here again if attending a concert at BP arena or visiting NEC.
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Service
Personalen får genomgående beröm för att vara vänlig, välkomnande och hjälpsam, med särskilt framhävande av receptionens service. Återkommande klagomål handlar om personalbrist vid frukosten, långsam service eller fel vid in- och utcheckning, samt inkonsekvent hantering av rumsbyten eller önskemål.
Relaterade gästrecensioner
10
Stephen
24 okt. 2025
·
Stannade 1 natt
Nice room. Staff were so helpful and friendly nothing was too much trouble.
Nice room. Staff were so helpful and friendly nothing was too much trouble.
8
Estelle
19 apr. 2025
·
Stannade 1 natt
Convenient hotel for the arena, greeted by a lovely receptionist who swiftly got us checked in. Breakfast was very disappointing again third time we have stayed here and every time is the same. Long wait, not enough staff, tables not cleared quickly enough, coffee cups and glasses not replenished went without a drink today because of this even after pointing this out to the staff. Really disappointing that this continues and spoils our stay
Convenient hotel for the arena, greeted by a lovely receptionist who swiftly got us checked in. Breakfast was very disappointing again third time we have stayed here and every time is the same. Long wait, not enough staff, tables not cleared quickly enough, coffee cups and glasses not replenished went without a drink today because of this even after pointing this out to the staff. Really disappointing that this continues and spoils our stay
6
Adeniyi
5 juli 2025
·
Stannade 2 nätter
Staff were unprofessional, room got bumped into 3 times without checking if we were appropriately dress. Got a call from reception that they don’t remember me checking in. It was so unprofessional and unpleasant. Sorted in the end.
Staff were unprofessional, room got bumped into 3 times without checking if we were appropriately dress. Got a call from reception that they don’t remember me checking in. It was so unprofessional and unpleasant. Sorted in the end.
8
Kate
16 maj 2024
·
Stannade 1 natt
Lovely hotel and eelcoming staff at reception and cleaners were very friendly. Only issue we had during our stay was when we went for breakfast the hotel somehow checked us out. Even though it was about 2 hours before the checkout time and we didnt check out or even go to reception at that time. So when we went back to our room, we couldnt get in to get our things to check out and we had to clarify with the cleaners who we were so we could gain acess to the room for our things. While we were packing, cleaners also came into the room twice to do their job because they had us down as checked out. Checking out then felt a bit rushed for us as they wanted acess to the room even though we left before checkout time.
Lovely hotel and eelcoming staff at reception and cleaners were very friendly. Only issue we had during our stay was when we went for breakfast the hotel somehow checked us out. Even though it was about 2 hours before the checkout time and we didnt check out or even go to reception at that time. So when we went back to our room, we couldnt get in to get our things to check out and we had to clarify with the cleaners who we were so we could gain acess to the room for our things. While we were packing, cleaners also came into the room twice to do their job because they had us down as checked out. Checking out then felt a bit rushed for us as they wanted acess to the room even though we left before checkout time.
10
Robert
19 aug. 2025
·
Stannade 1 natt
I always like staying at the Genting hotel when visiting for work. It is fairly priced, convenient and has everything I need. Front desk staff are really friendly too.
I always like staying at the Genting hotel when visiting for work. It is fairly priced, convenient and has everything I need. Front desk staff are really friendly too.
10
Philip
20 juli 2025
·
Stannade 1 natt
I would like to commend the front desk staff member (Young Gentlemen) who checked me in on 19 July 2025 at 1:30 PM. He was courteous, respectful, and provided excellent service, accommodating my request and even allowing me to choose my preferred room. His professionalism and warm hospitality truly stood out — far exceeding the service I’ve experienced at other Crowne Plaza IHG hotels during my travels from London to Birmingham to Glasgow as an Asian guest. A big thumbs up to him for a job well done. I will definitely recommend Genting Hotel Resort World Birmingham to my friends and fellow travellers.
I would like to commend the front desk staff member (Young Gentlemen) who checked me in on 19 July 2025 at 1:30 PM. He was courteous, respectful, and provided excellent service, accommodating my request and even allowing me to choose my preferred room. His professionalism and warm hospitality truly stood out — far exceeding the service I’ve experienced at other Crowne Plaza IHG hotels during my travels from London to Birmingham to Glasgow as an Asian guest. A big thumbs up to him for a job well done. I will definitely recommend Genting Hotel Resort World Birmingham to my friends and fellow travellers.
10
Miss Ellie
14 mars 2025
·
Stannade 1 natt
Hotel staff were amazing...room was very spacious and clean. Unfortunately I had a very disappointing and upsetting experience with the Genting casino staff during my visit for my birthday. I encountered rude and unprofessional behavior and I was feeling very distressed by this. However, the hotel staff completely turned my night around. From the moment I approached them to discuss my concerns, they were incredibly kind, empathetic, and attentive. They listened patiently to my concerns and their genuine concern and helpfulness made me feel valued and respected. I'd especially like to thank Tamsin and Rianna for their exceptional service. The hotel staff's professionalism and compassion were truly outstanding. They went above and beyond to ensure my comfort and well-being. I am incredibly grateful for their assistance and highly recommend this hotel based on their exceptional service. Thank you again if you see this!
Hotel staff were amazing...room was very spacious and clean. Unfortunately I had a very disappointing and upsetting experience with the Genting casino staff during my visit for my birthday. I encountered rude and unprofessional behavior and I was feeling very distressed by this. However, the hotel staff completely turned my night around. From the moment I approached them to discuss my concerns, they were incredibly kind, empathetic, and attentive. They listened patiently to my concerns and their genuine concern and helpfulness made me feel valued and respected. I'd especially like to thank Tamsin and Rianna for their exceptional service. The hotel staff's professionalism and compassion were truly outstanding. They went above and beyond to ensure my comfort and well-being. I am incredibly grateful for their assistance and highly recommend this hotel based on their exceptional service. Thank you again if you see this!
10
Liz
20 okt. 2024
·
Stannade 1 natt
Fabulous stay, lovely room, great staff on reception. Breakfast seemed short staffed, tables not cleared and had to ask for tea/coffee then had to take cups from another table, otherwise good. Would definitely stay again and wd have stayed extra night but room price for second night over double the price.
Fabulous stay, lovely room, great staff on reception. Breakfast seemed short staffed, tables not cleared and had to ask for tea/coffee then had to take cups from another table, otherwise good. Would definitely stay again and wd have stayed extra night but room price for second night over double the price.
6
Love
1 sep. 2025
·
Stannade 2 nätter
We booked this hotel for its convenience to the BP Pulse concert and were excited to stay in the Penang deluxe double with sofa and minibar. Lazara was wonderful and welcoming when she brought us extra spa robes, she truly deserves recognition! Unfortunately, the aircon didn’t work, the room was unbearably stuffy, and despite repeated complaints nothing was fixed. Promises of maintenance and a room move were poorly handled, we were even forgotten about for over an hour. In the end, we lost our deluxe double and were downgraded to a smaller superior room. As a group of three, staff first suggested splitting us into separate rooms instead of giving us the interconnecting option we asked for, and only after I pushed back did they reluctantly agree. We didn’t really get what we paid for, and the lack of organisation and communication made the whole stay unnecessarily stressful.
We booked this hotel for its convenience to the BP Pulse concert and were excited to stay in the Penang deluxe double with sofa and minibar. Lazara was wonderful and welcoming when she brought us extra spa robes, she truly deserves recognition! Unfortunately, the aircon didn’t work, the room was unbearably stuffy, and despite repeated complaints nothing was fixed. Promises of maintenance and a room move were poorly handled, we were even forgotten about for over an hour. In the end, we lost our deluxe double and were downgraded to a smaller superior room. As a group of three, staff first suggested splitting us into separate rooms instead of giving us the interconnecting option we asked for, and only after I pushed back did they reluctantly agree. We didn’t really get what we paid for, and the lack of organisation and communication made the whole stay unnecessarily stressful.
10
Lisa
2 maj 2025
·
Stannade 1 natt
The staff at the Genting Hotel went above and beyond. Very impressed. Well sound proofed rooms and very comfortable bed. Spa facilities were excellent. Couldn't fault our stay. Would definitely recommend.
The staff at the Genting Hotel went above and beyond. Very impressed. Well sound proofed rooms and very comfortable bed. Spa facilities were excellent. Couldn't fault our stay. Would definitely recommend.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Utmärkt läge för NEC/Resorts World Arena, flygplats och tåg, med butiker, restauranger och ett kasino i närheten. Många tyckte att det var idealiskt för evenemang. Ett fåtal tyckte att skyltningen/införseln från parkeringsplatserna var förvirrande eller att det var mycket trafik under evenemang.
Relaterade gästrecensioner
10
Scott
23 sep. 2025
·
Stannade 1 natt
Great room and service. Ideally located for NEC and BHX
Great room and service. Ideally located for NEC and BHX
8
Sharon
18 jan. 2025
·
Stannade 1 natt
Not the easiest place to find and the roads around the are are extremely busy when there is something on at the NEC
Not the easiest place to find and the roads around the are are extremely busy when there is something on at the NEC
10
Steven
21 sep. 2024
·
Stannade 1 natt
Perfect location for NEC conference.
Perfect location for NEC conference.
10
Ian
2 apr. 2025
·
Stannade 1 natt
business trip, great location, didn't reliase there was so much there, great for business and an overnight stay before a trip
business trip, great location, didn't reliase there was so much there, great for business and an overnight stay before a trip
10
Kimberley
4 mars 2024
·
Stannade 1 natt
Great hotel for events at the Arena & NEC as it was across the road. You could access the train station via the NEC for arrivals from other areas or pop to the Bull Ring for shopping. Lots of things to do in the immediate area but yet the hotel was quiet for sleeping. Staff were very friendly and happy to help with any queries. We had a great time and would come back again and stay 2 nights next time.
Great hotel for events at the Arena & NEC as it was across the road. You could access the train station via the NEC for arrivals from other areas or pop to the Bull Ring for shopping. Lots of things to do in the immediate area but yet the hotel was quiet for sleeping. Staff were very friendly and happy to help with any queries. We had a great time and would come back again and stay 2 nights next time.
10
Janis
11 nov. 2023
·
Stannade 2 nätter
Really lovely hotel but hard to find. From the multi storey car park you go down in the lift and come out in a shopping mall. No directions but luckily you couldn’t turn right where we came out. Kept walking left and eventually found hotel. I wasn’t happy leaving car in a public car park. I have a health problem which requires a soft bed. I found the bed too firm but the hotel accommodated me by supplying a duvet to place under mattress protector which made it a little better. My sister was fine with the bed. I think most people would find them comfortable. If you need a walk-in shower or bath you need to let them know when booking. The staff were very nice on all occasions. Breakfast was very good. We booked into the hotel’s restaurant for our evening meal but it was extremely noisy. Definitely a younger persons vibe. It was a 10 minute walk to the NEC but once there it was quite a walk to hall 20 (but at least we were dry as it was pouring).
Really lovely hotel but hard to find. From the multi storey car park you go down in the lift and come out in a shopping mall. No directions but luckily you couldn’t turn right where we came out. Kept walking left and eventually found hotel. I wasn’t happy leaving car in a public car park. I have a health problem which requires a soft bed. I found the bed too firm but the hotel accommodated me by supplying a duvet to place under mattress protector which made it a little better. My sister was fine with the bed. I think most people would find them comfortable. If you need a walk-in shower or bath you need to let them know when booking. The staff were very nice on all occasions. Breakfast was very good. We booked into the hotel’s restaurant for our evening meal but it was extremely noisy. Definitely a younger persons vibe. It was a 10 minute walk to the NEC but once there it was quite a walk to hall 20 (but at least we were dry as it was pouring).
10
Louise
6 mars 2024
·
Stannade 1 natt
Lovely hotel in a complex with lots of restaurants, bowling, casino, and less than 5 mins walk from NEC. Sky bar for breakfast was amazing with excellent food, spa with outdoor jacuzzi very relaxing and plush. Front of house staff really helpful - thank you
Lovely hotel in a complex with lots of restaurants, bowling, casino, and less than 5 mins walk from NEC. Sky bar for breakfast was amazing with excellent food, spa with outdoor jacuzzi very relaxing and plush. Front of house staff really helpful - thank you
10
Steve
15 okt. 2023
·
Stannade 1 natt
Went to an Arena Concert. Very easy parking, access to restaurants, short walk across road to VIP Access Arena. Clean, tidy, quiet'ish (airport nearby with occasional background noise but not all the time). Good sound proofing. Very good overall and will definitely use again.
Went to an Arena Concert. Very easy parking, access to restaurants, short walk across road to VIP Access Arena. Clean, tidy, quiet'ish (airport nearby with occasional background noise but not all the time). Good sound proofing. Very good overall and will definitely use again.
10
Antony
31 jan. 2024
·
Perfect for Resorts World, Birmingham International Airport and the Nec. Friendly staff
Perfect for Resorts World, Birmingham International Airport and the Nec. Friendly staff
8
Deborah
17 feb. 2025
·
Stannade 1 natt
The best thing about this hotel is the location in that you are literally across the road from the BP Arena if that is your purpose for visiting! The parking was easy (we used the multi storey which is only £10 for 24hours if you validate your ticket at hotel reception) It is located within the shopping centre but rooms are up high so no noise or disturbance. Everywhere is very clean and rooms are big and have everything you need (although everywhere looks a bit dated it’s not really a problem if you’re there for a short time as we were.) My biggest gripe would be the variation of room prices on different sites. You can book direct but prices change daily and we saw up to £50 variation for a one night stay, so be savvy if you’ve got time to shop around! Breakfast was good value, although on our stay the hotel was full so it was a bit chaotic at times with queues an replenishing food. All in all we were happy guests and would definitely stay here again if attending a concert at BP arena or visiting NEC.
The best thing about this hotel is the location in that you are literally across the road from the BP Arena if that is your purpose for visiting! The parking was easy (we used the multi storey which is only £10 for 24hours if you validate your ticket at hotel reception) It is located within the shopping centre but rooms are up high so no noise or disturbance. Everywhere is very clean and rooms are big and have everything you need (although everywhere looks a bit dated it’s not really a problem if you’re there for a short time as we were.) My biggest gripe would be the variation of room prices on different sites. You can book direct but prices change daily and we saw up to £50 variation for a one night stay, so be savvy if you’ve got time to shop around! Breakfast was good value, although on our stay the hotel was full so it was a bit chaotic at times with queues an replenishing food. All in all we were happy guests and would definitely stay here again if attending a concert at BP arena or visiting NEC.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten och Sky Bar är varierande: många njöt av maten och utbudet, men återkommande recensioner nämner långa väntetider, långsam påfyllning och oordning, med vissa som upplevde restaurangservicen som långsam eller den sena rumsservicen som begränsad.
Relaterade gästrecensioner
10
Eric
15 juni 2025
·
Stannade 2 nätter
Great stay. Good large room, comfortable and quiet. Skybar is a little loud for us, but food is good. Breakfast buffet is better than most and eat us up for the day. Second time we’ve stayed and will definitely be back.
Great stay. Good large room, comfortable and quiet. Skybar is a little loud for us, but food is good. Breakfast buffet is better than most and eat us up for the day. Second time we’ve stayed and will definitely be back.
10
Anthony
25 mars 2023
·
Stannade 1 natt
Lovely comfortable hotel with good amenities and friendly welcoming service. Only slight gripe was the poor room service offering late night after the show. All that was in offer was a cheese or ham sandwich, a bit dry on very thick ciabatta bread. The included mini bar was an unexpected treat.
Lovely comfortable hotel with good amenities and friendly welcoming service. Only slight gripe was the poor room service offering late night after the show. All that was in offer was a cheese or ham sandwich, a bit dry on very thick ciabatta bread. The included mini bar was an unexpected treat.
8
Ross
23 nov. 2025
·
Stannade 1 natt
Clean, good facilities. Spa was good. What wasn’t good was breakfast, coffe machines not working properly lack of clean glasses for juice and cups for coffee. Had to keep asking for milk, the cups, the glasses, cutlery. No juice had been refilled had to go and ask. Breakfast items such as bacon etc were slow at being replaced. They did make a reduction in the bill.
Clean, good facilities. Spa was good. What wasn’t good was breakfast, coffe machines not working properly lack of clean glasses for juice and cups for coffee. Had to keep asking for milk, the cups, the glasses, cutlery. No juice had been refilled had to go and ask. Breakfast items such as bacon etc were slow at being replaced. They did make a reduction in the bill.
8
William
28 juni 2025
·
Stannade 1 natt
Very nice hotel, good options to eat, good breakfast. Not great drinks options at the bar.
Very nice hotel, good options to eat, good breakfast. Not great drinks options at the bar.
10
Kelly
3 sep. 2025
·
Stannade 2 nätter
Great hotel for when I'm working on Birmingham. If there are no events locally, you can get a fantastic room at a low rate. Rooms are amazing, clean and well appointed. Good choice of food and drink
Great hotel for when I'm working on Birmingham. If there are no events locally, you can get a fantastic room at a low rate. Rooms are amazing, clean and well appointed. Good choice of food and drink
10
Christine
12 apr. 2025
·
Stannade 1 natt
Lovely hotel but the sky restaurant service left a lot to be desired , waited over half a hour for our drinks order to come, had to speak to a member of staff to hurry it up. The food was good when it arrived
Lovely hotel but the sky restaurant service left a lot to be desired , waited over half a hour for our drinks order to come, had to speak to a member of staff to hurry it up. The food was good when it arrived
6
Phil
9 nov. 2025
·
Stannade 2 nätter
Rooms and hotel great. Sky bar restaurant = dire. We had dinner one evening and never again. Too slow. Inattentive staff. Mediocre food. Breakfast like you’d expect from a much cheaper hotel and again. Very inattentive staff. Travelled with our 11 month old daughter and the high chairs too filthy to use! Disappointing.
Rooms and hotel great. Sky bar restaurant = dire. We had dinner one evening and never again. Too slow. Inattentive staff. Mediocre food. Breakfast like you’d expect from a much cheaper hotel and again. Very inattentive staff. Travelled with our 11 month old daughter and the high chairs too filthy to use! Disappointing.
6
Ian
1 apr. 2024
·
Stannade 1 natt
The hotel was great the rooms were big and comfortable with nice amenities. The staff were very good and helpful. The huge letdown was the breakfast at £15 a head was truly atrocious. The staff were doing the best they can and were not the issue. The whole thing is badly laid out and disorganised. First of all they only use half the restaurant which is totally inadequate for the amount of diners coming for breakfast. Everyone is crammed in virtually on top of each other. The food areas were small narrow and not enough room to move. The cold food was ok but the hot food was diabolical. Most things empty. No choice of eggs it’s either scrambled or nothing unless you’re willing to flag down a staff member and have eggs made specifically for you. Beans were watery. The bacon when you could get some was as tough as leather. It was totally awful and not worth the price they charge. I’ve had better at a premier inn. The only really good thing was a decent selection of fresh fruit. All in all a totally horrible experience. By all means stay at the hotel it is excellent but do not have breakfast go somewhere else. You’d get better at a motorway diner.
The hotel was great the rooms were big and comfortable with nice amenities. The staff were very good and helpful. The huge letdown was the breakfast at £15 a head was truly atrocious. The staff were doing the best they can and were not the issue. The whole thing is badly laid out and disorganised. First of all they only use half the restaurant which is totally inadequate for the amount of diners coming for breakfast. Everyone is crammed in virtually on top of each other. The food areas were small narrow and not enough room to move. The cold food was ok but the hot food was diabolical. Most things empty. No choice of eggs it’s either scrambled or nothing unless you’re willing to flag down a staff member and have eggs made specifically for you. Beans were watery. The bacon when you could get some was as tough as leather. It was totally awful and not worth the price they charge. I’ve had better at a premier inn. The only really good thing was a decent selection of fresh fruit. All in all a totally horrible experience. By all means stay at the hotel it is excellent but do not have breakfast go somewhere else. You’d get better at a motorway diner.
10
C
3 aug. 2025
·
Stannade 1 natt
A lovely hotel in a great location. The room was spacious, clean, and comfortable. The dinner in the sky restaurant was very good and good value. I am only sorry that I did not have time to use the pool and spa. We will be back!
A lovely hotel in a great location. The room was spacious, clean, and comfortable. The dinner in the sky restaurant was very good and good value. I am only sorry that I did not have time to use the pool and spa. We will be back!
6
Melanie
12 dec. 2022
·
Stannade 1 natt
A well located hotel with good sized clean rooms. However the breakfast service was poor. As understaffed there was a 20 minute wait to be seated and buffet food was cold. However the hotel offered a full refund for the price of the breakfast as an apology
A well located hotel with good sized clean rooms. However the breakfast service was poor. As understaffed there was a 20 minute wait to be seated and buffet food was cold. However the hotel offered a full refund for the price of the breakfast as an apology
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
8
hakan
14 okt. 2025
·
Stannade 1 natt
Fick ett handikapp anpassat rum , toalett inte för en person utan rullstol ! Dåligt att inte informera om detta vid incheckning och ge mig ett val som betalar 2500 för en natt.
Fick ett handikapp anpassat rum , toalett inte för en person utan rullstol ! Dåligt att inte informera om detta vid incheckning och ge mig ett val som betalar 2500 för en natt.
10
Ronal
för 3 veckor sedan
·
Stannade 2 nätter
Great hotel and location for NEC. Staff were great and helpful and provided all the help we needed. Rooms are great and would stay again
Great hotel and location for NEC. Staff were great and helpful and provided all the help we needed. Rooms are great and would stay again
10
Luke
för 3 veckor sedan
·
Stannade 1 natt
Awesome stay will definitely be back 5 stars all round
Awesome stay will definitely be back 5 stars all round
4
Kelly
för 4 veckor sedan
·
Stannade 2 nätter
Customer service not good, room uncleaned and no one did anything about it.
Customer service not good, room uncleaned and no one did anything about it.
10
matthew
för 4 veckor sedan
·
Stannade 1 natt
Everything was fab from check in to room to facilities to sky restaurant and bar to car parking and location. Maybe walls a little thin as quite noisy from corridors.
Everything was fab from check in to room to facilities to sky restaurant and bar to car parking and location. Maybe walls a little thin as quite noisy from corridors.
Boendets policy
Incheckning
Checka ut
Från 15:00 till 00:00
Innan 11:00
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Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-04: 563.1210654785157USD
- 2026-09-05: 454.2925902770996USD
- 2026-09-06: 185.16293273620605USD
- 2026-09-07: 321.0410795593262USD
- 2026-09-08: NO DATA
- 2026-09-09: 266.43856813049314USD
- 2026-09-10: 166.13664316101074USD
- 2026-09-11: 200.0307524871826USD
- 2026-09-12: 314.7302556762695USD
- 2026-09-13: 117.336674760437USD
- 2026-09-14: 128.27630746765138USD
- 2026-09-15: 472.3958348022461USD
- 2026-09-16: NO DATA
- 2026-09-17: 164.68751595153807USD
- 2026-09-18: 197.40145814819337USD
- 2026-09-19: NO DATA
- 2026-09-20: 136.7624614089966USD
- 2026-09-21: 213.0617505126953USD
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: 142.87831271514892USD
- 2026-09-25: 165.15713722839357USD
- 2026-09-26: 612.6925861938477USD
- 2026-09-27: 125.73678167877198USD
- 2026-09-28: 255.4542859588623USD
- 2026-09-29: 222.88817699584962USD
- 2026-09-30: 228.88997235717773USD
- 2026-10-01: 197.76687666625978USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 172.01385597229003USD
- 2026-10-05: 187.6819989868164USD
- 2026-10-06: 692.1079896850586USD
- 2026-10-07: NO DATA
- 2026-10-08: 375.9176903198242USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 217.21993679199218USD
- 2026-10-12: 257.8741823730469USD
- 2026-10-13: 302.3682996154785USD
- 2026-10-14: 310.6857000244141USD
- 2026-10-15: 268.89736336364746USD
- 2026-10-16: 264.59933627319333USD
- 2026-10-17: 227.5424251159668USD
- 2026-10-18: 103.15256156311035USD
- 2026-10-19: 127.93581432037354USD
- 2026-10-20: 144.0136USD
- 2026-10-21: 131.63658947601317USD
- 2026-10-22: 172.66496372070313USD
- 2026-10-23: 127.35001937255859USD
- 2026-10-24: 130.13150644836426USD
- 2026-10-25: 95.84839121093749USD
- 2026-10-26: 177.02118840637206USD
- 2026-10-27: 337.8404782043457USD
- 2026-10-28: 241.8918538635254USD
- 2026-10-29: 255.8316488067627USD
- 2026-10-30: 256.87112449035646USD
- 2026-10-31: 291.8918463989258USD
- 2026-11-01: 118.91889972839355USD
- 2026-11-02: 172.97294667053222USD
- 2026-11-03: 680.0588191162109USD
- 2026-11-04: NO DATA
Personalen i receptionen välkomnar gästerna vid ankomst. Kreditkortet som användes för bokningen måste uppvisas av kortinnehavaren vid incheckning tillsammans med motsvarande fotolegitimation. Andra arrangemang måste samordnas med boendet före ankomst. Kontakta boendet med hjälp av informationen i bokningsbekräftelsen om du har några frågor. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
Du måste betala följande helt återbetalningsbara depositionen.
Deposit: GBP 50 per accommodation, per night
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- Boendet förbehåller sig rätten att reservera belopp på gästens kreditkort före ankomst.
- På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Extrasängar är endast lämpliga för gäster upp till 12 år.
- Förhandsbokningar krävs för massage. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- En del anläggningar kan ha begränsad tillgänglighet. Gäster kan kontakta receptionen för mer information med hjälp av kontaktinformationen i bokningsbekräftelsen.
- Höjdbegränsning gäller för parkering.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för engelsk frukost: GBP 19.95 för vuxna och GBP 9.95 för barn
- Avgift för parkering under tak: GBP 20 per natt
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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