Is parking available at the property?

Free self-parking is available on-site, with limited spaces.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to noon for a fee of approximately MYR 46.40 for adults and MYR 29 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas, rooms, and bathrooms. Elevators are available for ease of access.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Malacca City, within a 5-minute drive of Jonker Street Night Market and Malacca River. It is approximately 2.4 miles from St Paul's Church and 2.9 miles from Dataran Pahlawan Melaka Megamall.

Does the property have a swimming pool?

Yes, the hotel features both an outdoor and an indoor pool. Pool access is available from 7:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Swiss-Garden Hotel Melaka

Average nightly price at Swiss-Garden Hotel Melaka by month, last 12 months (USD)
Month	Average price
January	$45
February	$50
March	$41
April	$39
May	$50
June	$50
July	$48
August	$53
September	$50
October	$51
November	$49
December	$55

What guests think

At Swiss-Garden Hotel Melaka, travellers highlight the convenient riverfront location and views, friendly staff, and decent breakfast, while recurring concerns include slow lifts, mixed cleanliness and maintenance, and patchy Wi-Fi, plus some parking and kids pool issues.

Rooms are generally spacious, though some pick up noise from elevators, nearby prayers, or other guests. Several guests also noted good value compared with similar properties. Best suited to travellers who prioritize straightforward sightseeing over fully polished facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pools and gym appeal to many, but maintenance and access issues appear: slow elevators, kids pool safety/cleanliness concerns, and mixed parking experiences (some easy, others limited or confusing).

Related guest reviews

4

Zhenda

Aug 6, 2023

·

Stayed 1 night

Parking is free but a true confusion and nightmare. As several levels parking and only the highest 2 levels are free of charge. Indication is unclear.

8

Nur Hajah

May 25, 2025

·

Stayed 1 night

Everything was nice and view is beautiful from the bedroom and also the restaurant. Only the parking is a hassle as its location is the highest level with limited slot.

10

LIM

Jan 3, 2026

·

Stayed 1 night

Everything else is fine, but the elevator takes a long time to arrive, and we need to be careful about the children's swimming pool as too much water spills onto the ground, which could cause children and the elderly to slip and fall.

10

Ahmad Ridhwan

Mar 14, 2024

·

Stayed 1 night

Lift a little bit slow

4

Farhan

Jan 17, 2024

·

Stayed 2 nights

Despite the newly renovated hotel, however the toilet stinks and there’s algae all around the corner. The kids swimming is definitely not a safe place for kids because the tiles were broken, you can see the bits and pieces of tiles floating around and there’s alot of algae on the sides and even on the ground of the swimming pool. Will not recommand the kids swimming pool. Breakfast were not much of choices to choose from but it’s still a wide spread of simple breakfast.

10

Teong San

Aug 17, 2025

·

Stayed 6 nights

The hotel room was clean and well equipped. Its location beside the river front along with its pool area had a nice ambience. Service and buffet breakfast was great. Probably the only downside is waiting for the lift especially during peak hours. It was a bit slow. Overall, great hotel.

10

meg

May 23, 2024

·

Stayed 3 nights

Everything you’d expect expect from a 4 star hotel! Only thing is the sauna & gym were shared by Swiss garden residences so on weekends it can get quite busy. Some of the equipment in the gym could be better but then again you don’t melaka to spend time in the gym 😂

8

ANDY

May 9, 2025

·

Stayed 1 night

Great location to the river and key attractions. Free parking on level 7 was easy and there are ample space.

8

ChiaEe

Jul 28, 2025

·

Stayed 1 night

Overall gym facility is good. Bed not so comfortable.

6

HP

Apr 24, 2025

·

Stayed 1 night

the cleanliness needs to improve, the floor super sticky, very uncomfortable to walk in the room, toiletries provded are low standard like those 2 3 start hotel, no quality. the 9th floor facilities need to improve and clean up, a few broken chair still leave it as it is, tennis court net :(. Please do have 24hrs Gym entrance, we business trip can have early walk out and left hotel before sun rise please

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Cleanliness

Many guests found rooms and public areas clean, yet several reported musty odors, bathroom mould or wet floors, indicating inconsistent standards.

Related guest reviews

2

Adeline

Feb 26, 2023

·

Stayed 2 nights

Carpet has big dirt marks, Aircon fan is so noisy, piping above ceiling was also noisy in the wee morning, swimming pool with kid playground was so cold with heavy wind, bathroom was old and lacking , didn’t feel the room was cleaned up at all.

4

Michael

Jun 16, 2024

·

Stayed 2 nights

Staff very friendly and especially the security staff were very nice and welcoming. The rooms need revamping. They are tired, door jamming, light switches not working, mould in bathroom. No seats out on balcony. Lack of PowerPoints to plug things in. Decent location. No description of what the hotel ammenities are.

8

Kim Lai

Jan 24, 2025

·

Stayed 1 night

Overall, it is good; only the room smells musty when first entering.

4

Alex

Jul 20, 2025

·

Stayed 2 nights

Toilet floor with water when check in. After one day go meet customer. When back hotel on 3pm. No house keeping until call front desk arrange. Waiting at lobby 2 hrs only done. Very bad experience.

8

Hong Siew

Apr 10, 2024

·

Stayed 1 night

Nice and clean hotel. Overall well maintained. Only issue was the choked floor trap in the shower.

4

Farhan

Jan 17, 2024

·

Stayed 2 nights

Despite the newly renovated hotel, however the toilet stinks and there’s algae all around the corner. The kids swimming is definitely not a safe place for kids because the tiles were broken, you can see the bits and pieces of tiles floating around and there’s alot of algae on the sides and even on the ground of the swimming pool. Will not recommand the kids swimming pool. Breakfast were not much of choices to choose from but it’s still a wide spread of simple breakfast.

10

Teong San

Aug 17, 2025

·

Stayed 6 nights

The hotel room was clean and well equipped. Its location beside the river front along with its pool area had a nice ambience. Service and buffet breakfast was great. Probably the only downside is waiting for the lift especially during peak hours. It was a bit slow. Overall, great hotel.

10

Sarah

Jul 2, 2024

·

Stayed 1 night

Clean room. Convenient location.

8

Alexander

May 7, 2025

·

Stayed 2 nights

Sehr gute Unterkunft in eine der vier grossen Tower direkt am River Walk. Per se modernes Hotel, einige Einrichtungen sind etwas in die Jahre gekommen. Zimmer war gut aber nicht 100% sauber. Gutes Preis-Leistungs Verhältnis.

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8

Jenny

Nov 13, 2025

·

Stayed 1 night

Clean environment, quiet and safely

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Rooms

Rooms are generally spacious, but several feel dated, have hard-to-control A/C or faulty power points, and can be noisy from elevators, neighboring guests, or early prayers; Wi-Fi reliability is also inconsistent.

Related guest reviews

8

Sarah

Nov 18, 2023

·

Stayed 2 nights

We stayed for 2 nights at Swiss-Garden. We are pleased with the hotel overall, customer service are very good, however, the only setback is its noise (loud morning prayer at 5 am) that woke us up every morning without fail. This is a negative impression that would not be pleasant to tourists.

8

MOHD FAUZI BIN

Aug 10, 2025

·

Stayed 1 night

Breakfast was really good but the room is getting a bit tired..

10

Trevor

Jan 14, 2023

·

Stayed 2 nights

Modern rooms, incredible views, easy access, great amenities, fantastic location with easy access by rideshare from bus station, great concierge support, connected to shopping centre.

6

Yuwang

Feb 4, 2023

·

Stayed 1 night

The WIFI is not working

8

Sarah

Jul 8, 2023

·

Stayed 1 night

Not like: Limited car parks. Noise from next door guests was very loud. Overall we are happy with our stay in Swiss Garden Hotel as the staff were extremely helpful and provided good customer service. The room is comfortable with everything listed in your hotel website.

8

JeongHo

Dec 19, 2025

·

Stayed 2 nights

5일 이상 투숙자 에게는 단조로운 메뉴. 객실내 에서 들리는 엘리베이터 소리가 크다.

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8

Magid

Aug 24, 2024

·

Stayed 1 night

Hôtel propre et bien placé checking et checkout rapide Juste un petit problème la climatisation est trop puissante impossible de régler via le boîtier de commande monté a 31 degrés rien ne change malgré un changement de chambre 2 possibilités Éteinte ou max condensation sur les vitres...

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4

Sakinah

Dec 21, 2022

·

Very long waiting time for the lifts. Had no wifi service during our stay, staff said the connection was down and could offer no alternative.

10

Yee Mun

May 23, 2024

·

Stayed 1 night

The hotel's location is outstanding, being just a short walk from the riverfront. The room is spacious and clean, and parking is convenient and secure. The breakfast buffet is excellent, offering a generous selection of options.

6

David

Aug 27, 2023

·

Stayed 2 nights

It was advertised as tennis court but its only half of it, strictly its only a tennis wall. The hotel room was big and spacious, do not feel cram.

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Service

Staff are frequently praised as polite and helpful, though a policy of charging for extra towels disappointed some guests.

Related guest reviews

8

Dave

Oct 22, 2024

·

Stayed 2 nights

It is a nice hotel but the service is not I can have it I just want a small favor tell them to iron my cloth they did ask just tell me don’t have the service

10

John

Aug 23, 2025

·

Stayed 1 night

Everyone were amazing, front staff very polite and helpful

10

Yoke Sam

Jul 31, 2025

·

Stayed 2 nights

Check fantastic. Receptionists were experienced and very, very helpful. First class. Family suite is highly recommended. Perfect for family of five. Easy access to food and night life. Will stay here again

4

Alex

Jul 20, 2025

·

Stayed 2 nights

Toilet floor with water when check in. After one day go meet customer. When back hotel on 3pm. No house keeping until call front desk arrange. Waiting at lobby 2 hrs only done. Very bad experience.

4

Yung

Sep 12, 2023

·

Stayed 1 night

We booked a 3 people room, however the hotel only provided 2 towels. When requested for extra 1 towel, the hotel was asking RM10 charge. They advised it's the hotel policy to provide 2 towels only per room. It really opened my eyes that how could a 4 star hotel operated in such poor policy.

8

Haled

Nov 13, 2023

·

Stayed 2 nights

Extra towels are chargeable. Not a big deal but if u are travelling with kids and they only provide 2 towels per room, its a bit morale killer to pay for extra towels. Also, breakfast can be more variety. Other than that, location is great and staff are friendly.

8

Alessandro

Nov 8, 2024

·

Stayed 5 nights

Excellent service

8

Sarah

Jul 8, 2023

·

Stayed 1 night

Not like: Limited car parks. Noise from next door guests was very loud. Overall we are happy with our stay in Swiss Garden Hotel as the staff were extremely helpful and provided good customer service. The room is comfortable with everything listed in your hotel website.

6

Jenny

Sep 4, 2023

·

Stayed 2 nights

check in took at least 30 mins, during checkout , we waited for at least 45 mins at the lift lobby.. before deciding to use the staff lift. Very bad management in both terms Room ceiling was leaking due to overflow of aircond water

10

Suzana Abd

Apr 24, 2023

·

Stayed 1 night

Staying only one night and will come back again. Very comfortable. Friendly reception and good services. Sorry Cz I forget her name.

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Location

Close to the riverfront and within walking distance of major attractions; some guests also mentioned easy access to shops and a generally quiet setting.

Related guest reviews

8

Dalila

Sep 6, 2024

·

Stayed 1 night

Hôtel bien situé. Top

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8

M M TAUHIDUR

Aug 30, 2024

·

Stayed 1 night

Good hotel next to the Canal, and walkable to the restaurants and attractions nearby.

10

Trevor

Jan 14, 2023

·

Stayed 2 nights

Modern rooms, incredible views, easy access, great amenities, fantastic location with easy access by rideshare from bus station, great concierge support, connected to shopping centre.

10

Asmiardy

Oct 9, 2025

·

Stayed 2 nights

Thank, very convenient.

10

Muhd Malkan

Oct 29, 2025

·

Stayed 2 nights

Everything process was smooth and clean. Near to attraction and quiet. Happy for the stay.

10

Teong San

Aug 17, 2025

·

Stayed 6 nights

The hotel room was clean and well equipped. Its location beside the river front along with its pool area had a nice ambience. Service and buffet breakfast was great. Probably the only downside is waiting for the lift especially during peak hours. It was a bit slow. Overall, great hotel.

10

Sarah

Jul 2, 2024

·

Stayed 1 night

Clean room. Convenient location.

8

ANDY

May 9, 2025

·

Stayed 1 night

Great location to the river and key attractions. Free parking on level 7 was easy and there are ample space.

10

Yee Mun

May 23, 2024

·

Stayed 1 night

The hotel's location is outstanding, being just a short walk from the riverfront. The room is spacious and clean, and parking is convenient and secure. The breakfast buffet is excellent, offering a generous selection of options.

10

Lars

Mar 4, 2025

·

Stayed 6 nights

Sentralt og fint hotell i Malakka. Kort vei og gåavstand til mye. Flott utsikt! Flott svømmebasseng for store og små. Dette var bedre enn forventet! Ekstra pluss at vi fikk slappe av ved bassenget etter at vi hadde sjekket ut.

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Dining

Breakfast is commonly rated good to excellent, but several guests found the selection limited or repetitive over multiple days.

Related guest reviews

8

MOHD FAUZI BIN

Aug 10, 2025

·

Stayed 1 night

Breakfast was really good but the room is getting a bit tired..

8

Sheik Ismail

Dec 25, 2023

·

Stayed 3 nights

Stay was nice. We got a executive king room on the 29th floor. Breakfast was a small spread that kept repeating over the days so we got tired of it after a day. Location wise was not bad for the fact that it was a shopping mall on the first floor, with a few eateries and convenience stores 5mins away.

10

Tissa

Jun 17, 2024

·

Stayed 1 night

Very good hotel. Very Helpful staff, especially Iman. Others are nice too. Breakfast selection can be Improved.

10

kim foo

Jul 21, 2024

·

Stayed 1 night

have stayed here many times and each time it doesn't disappoint. a good spread for breakfast also. will stay again

8

Haled

Nov 13, 2023

·

Stayed 2 nights

Extra towels are chargeable. Not a big deal but if u are travelling with kids and they only provide 2 towels per room, its a bit morale killer to pay for extra towels. Also, breakfast can be more variety. Other than that, location is great and staff are friendly.

4

Farhan

Jan 17, 2024

·

Stayed 2 nights

Despite the newly renovated hotel, however the toilet stinks and there’s algae all around the corner. The kids swimming is definitely not a safe place for kids because the tiles were broken, you can see the bits and pieces of tiles floating around and there’s alot of algae on the sides and even on the ground of the swimming pool. Will not recommand the kids swimming pool. Breakfast were not much of choices to choose from but it’s still a wide spread of simple breakfast.

10

Teong San

Aug 17, 2025

·

Stayed 6 nights

The hotel room was clean and well equipped. Its location beside the river front along with its pool area had a nice ambience. Service and buffet breakfast was great. Probably the only downside is waiting for the lift especially during peak hours. It was a bit slow. Overall, great hotel.

8

JeongHo

Dec 19, 2025

·

Stayed 2 nights

5일 이상 투숙자 에게는 단조로운 메뉴. 객실내 에서 들리는 엘리베이터 소리가 크다.

Translate

10

Yee Mun

May 23, 2024

·

Stayed 1 night

The hotel's location is outstanding, being just a short walk from the riverfront. The room is spacious and clean, and parking is convenient and secure. The breakfast buffet is excellent, offering a generous selection of options.

8

Boon

Oct 30, 2025

·

Stayed 1 night

nice location and breakfast buffet no bad

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $56	12 $39	13 $39	14 $36	15 $37	16 $44	17 $47
18 $36	19 $39	20 $39	21 $39	22 $42	23 $46	24 $83
25 $42	26 $39	27 $39	28 $45	29 $41	30 $45	31 $50

Su	Mo	Tu	We	Th	Fr	Sa
1 $41	2 $41	3 $40	4 $43	5 $43	6 $59	7 $63
8 $59	9 $43	10 $43	11 $41	12 $42	13 $50	14 $78
15 $42	16 $41	17 $43	18 $43	19 $43	20 $45	21 $78
22 $42	23 $42	24 $42	25 $42	26 $42	27 $50	28 $59
29 $42	30 $48

Swiss-Garden Hotel Melaka

Prices for Swiss-Garden Hotel Melaka

Monthly average prices

About this property

Location

Room options

Deluxe Twin

Premier Room, 1 King Bed

Executive Suite

Family Suite, 3 Bedrooms

Deluxe Plus

Guest reviews of Swiss-Garden Hotel Melaka

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Swiss-Garden Hotel Melaka

Considering this hotel for your Malacca trip?

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Business details