Is parking available at the hotel?

Parking is available on-site, and it is free. However, parking height restrictions apply.

What breakfast options are offered?

Buffet breakfast is available for a fee of approximately KRW 44,000 per person. Serving hours are from 6:30 AM to 9:30 AM on weekdays and from 7:00 AM to 10:00 AM on weekends.

What are the check-in and check-out times?

Check-in starts at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including facilities such as step-free entrances and accessible public areas.

Where is the hotel located in relation to nearby attractions?

The hotel is centrally located in Suwon, within a 5-minute drive of Hwaseong Fortress and Hwaseong Palace. It is approximately 2.3 km from Suwon City Hall and 2.5 km from Gyeonggi Arts Center.

Are children allowed to stay at the hotel?

Children are allowed to stay at the hotel. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of KRW 55,000 per night. Advance request or confirmation may be required for availability.

Novotel Ambassador Suwon - Comfortable Stay in Suwon

Average nightly price at Novotel Ambassador Suwon by month, last 12 months (USD)
Month	Average price
January	US$116
February	US$111
March	US$117
April	US$124
May	US$126
June	US$119
July	US$123
August	US$130
September	US$139
October	US$128
November	US$127
December	US$124

What guests think

At Novotel Ambassador Suwon, guests highlight the direct link to Suwon Station and AK Plaza, mostly clean, comfortable rooms, and a strong gym, while also noting occasional service lapses and bathroom problems like odors, drainage, and weak water pressure.

The location makes travel easy, with an airport limousine bus nearby and quick connections for Seoul day trips. Breakfast is frequently complimented, though a few guests found the restaurant setup or service underwhelming. Some mention aging areas, elevator usability, or limited facilities like no pool, alongside rare noise from trains or roads. Expect a convenient base with comfortable rooms and strong transport links.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is large and well equipped, and parking is generally convenient. Some limitations include an early-closing sauna, tricky parking entrance, inconvenient elevators, and no pool.

Related guest reviews

6

Kyounghye

27 Oct 2024

·

Stayed 1 night

엘레베이터 기다리는데 엘레베이터가 지금 몇층에 있는지 알려주는 표시판이 없어서 기다림이 지루하고 매우 불편했어요.

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10

YOO

1 Oct 2023

·

Stayed 1 night

Ak플라자와 가까워서 좋았어요 수영장이 없어서 아쉬워요 가격이 비싸요

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10

HONG BOK

13 May 2024

·

Stayed 1 night

아주 만족하였습니다. 걸어서 5분거리에 AK플라자와 롯데백화점이 있었서 생일든 친구의 선물도 구하는데 너무 좋은 장점이였습니다. 단 주차장의 이용이 약간 서운함 숙박하는동안 차를 이용하여 움직여야 하는데 출차하면 다시 숙박객이라는 내용을 말하고 입차신청하여야 하는데 3번 움직이고 3번을 데스크에서 입차하는것은 조금 불편하다고 느껴집니다. 객싱 이용시간 즉 1박이면 24시간 2박이면 48시간을 입차화 하여 언제든 차량 이용객이 드나들수 있다면 좋을것 같아요

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10

Jay

28 Dec 2023

·

Stayed 2 nights

Hotel is walking distance from the station. some staff were nice but other staff were just playing on their phones and for a 4-5 star hotel, it doesn’t feel welcoming. gym was great except for some people (visitor) inside the gym screaming which ruined the experience. The bathroom amenities were okay but they have toothbrushes without toothpaste which was abit weird. not really fond of the open glass toilets where people can see everything you do and the wooden sliding doors to enter the toilets.

4

BRIAN

11 Mar 2023

·

Stayed 3 nights

Was unable to fly to Korea on the 1st day of my trip due to problems with Flight. So missed 1 night stay through no fault of my own. Was not giev 1 night refund. When i did arrive breakfast was not serviced and they were very un helped. QR code does not work to give breakfast menu, why not have it printed in the room is that to difficult. Hotel OK, but rooms very over prices and NO BATH!! Also Lift very un user friendly

8

YUKI

8 Jul 2025

·

Stayed 3 nights

サウナが早く閉まってしまう。

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10

Scott

14 Aug 2023

·

Stayed 4 nights

Modern hotel, nice fitness center, great buffet restaurant, and very helpful staff. It's also connected to the amazing AK Plaza shopping mecca and metro station. Must be the best option in Suwon!

10

Ilung

16 Oct 2023

·

Stayed 1 night

Parking was relatively easy and convenient. No high quality restaurants were available around the hotel.

8

donguk

26 May 2025

·

Stayed 1 night

조식은 매우 만족스러웠습니다. 유아용 침대도 받을 수 있어서 좋았습니다. 다만 호텔의 등급이 높지만, 제공되는 유아용 침대는 쇠창살 같은것으로 만들어진 침대였습니다. 4성급 호텔이면 좀 더 고급스러운 유아용 침대를 제공하는 것도 좋을 것 같습니다. 또 한가지 첨언하자면 위치상 차량으로 들어가는 주차장의 입구가 찾기가 다소 어렵습니다. 특히 고등동에서 넘어올 때 주차장 입구가 좀 더 명확히 보여지면 좋겠습니다. 시설과 음식 모두 만족스러웠습니다.

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10

SAMUEL

30 Oct 2024

·

Stayed 1 night

Amazing location at Suwon station, the luxury bus from Incheon airport was direct to the front door and cost 13,500KRW. The gym at the hotel was the largest and most comprehensive I've ever seen across 50 hotels.

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Cleanliness

Rooms are generally clean and well maintained, with many praising tidy spaces and bedding. Recurring issues include bathroom odors in some rooms and occasional housekeeping lapses.

Related guest reviews

6

Songhwa

1 Jun 2023

·

Stayed 1 night

기찻길때문에 소음이 좀 있고 이동할때 엘리베이터를 갈아타는 게 불편함 청소가 잘 되어 있지 않아 찝찝했음

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10

Seongjun

17 May 2024

·

Stayed 1 night

직원분들 너무 친절하시고 룸도 아늑하고 좋았습니다!! 전체적으로 너무 만족하나 커튼에 얼룩이 묻어있어서 그 점만 좀 아쉬웠습니다

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6

EUN JIN

12 Jun 2025

·

Stayed 1 night

There is no clean.

10

Sarah

10 Sept 2024

·

Stayed 1 night

Very clean and the staff were wonderful

10

Shermaine

27 Jan 2026

·

Stayed 3 nights

Room and bed sheets were clean. Male staff was very efficient during check-in. Water strength in the bath tub was quite weak. Needs to be fixed. Also, toilet had a little smell coming out. Also needs to be fixed.

10

Shermaine

2 Nov 2025

·

Stayed 3 nights

The room was clean. The staff at check-in and check-out were very efficient. However, the toilet was quite smelly. Something needs to be done to get rid of the bad smell.

10

Minori

3 Jan 2025

·

Stayed 2 nights

比較的新しい施設です。ゆったりとした広い清潔な部屋で大変快適に過ごせました。水原に滞在する機会があれば、是非また利用したいです。

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10

Jooyeon

1 Dec 2024

·

Stayed 1 night

위치가 좋고 쇼핑몰과도 통해 있어서 매우 편리했습니다. 객실 크기도 여유가 있어서 좋았고 시설이나 청소 상태가 깔끔해서 좋았습니다. 침대 매트리스나 침구 상태도 양호해서 숙면에 도움이 되었습니다. 다음에 수원을 오더라도 다시 묵고 싶은 숙소입니다.

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10

John

6 Oct 2023

·

Stayed 4 nights

Very clean and courteous

6

Ilung

26 Nov 2023

·

Stayed 1 night

There were stink smell in bath room of my room and it was too much.

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Rooms

Rooms are comfortable, sometimes spacious and modern, and several stayed quiet despite the station. Drawbacks include weak water pressure or poor drainage, occasional odors, some noise in certain rooms, and a few comments about aging decor or smaller rooms.

Related guest reviews

6

GIYEOL

17 Feb 2024

·

Stayed 1 night

체크인할때 응대하는직원 표정이 어두워서 조금 불편했고, 세면대 물이 잘 안 내려감.

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10

Vanessa

17 Apr 2025

·

Stayed 13 nights

Thank you Novotel Ambassador Suwon for your warm welcome. We stayed for 13 nights and absolutely loved every minute of it. The ambience atmosphere make you feel relaxed. The modern design, spacious rooms and cleanliness added comfort. The hotel is conveniently located within walking distance to shopping mall and public transport. Airport limousine is available from the airport to the hotel and back. We will be back soon 😊 I rate this hotel 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

10

Yong

16 Oct 2024

·

Stayed 4 nights

Location was the best part of Novotel Hotel . Best Shopping& transportation! Rooms are little smaller than I expected. Overall service was good but some Front Desk clerks needed little more service training.

6

??

3 Nov 2024

·

Stayed 1 night

객실이 습하고 세면대 배수가 잘안됨

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10

Shermaine

27 Jan 2026

·

Stayed 3 nights

Room and bed sheets were clean. Male staff was very efficient during check-in. Water strength in the bath tub was quite weak. Needs to be fixed. Also, toilet had a little smell coming out. Also needs to be fixed.

6

MICHAEL

4 Nov 2025

·

Stayed 1 night

Convenient location but hotel is 2.5 or 3 stars out of 5. Staff is so so and they need to renovate soon.

6

MICHAEL

10 Nov 2023

·

Stayed 1 night

Connected to many shops and dining options. The hotel is showing signs of age. It needs to renovate.

10

Jooyeon

1 Dec 2024

·

Stayed 1 night

위치가 좋고 쇼핑몰과도 통해 있어서 매우 편리했습니다. 객실 크기도 여유가 있어서 좋았고 시설이나 청소 상태가 깔끔해서 좋았습니다. 침대 매트리스나 침구 상태도 양호해서 숙면에 도움이 되었습니다. 다음에 수원을 오더라도 다시 묵고 싶은 숙소입니다.

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10

Byungsoo

13 Oct 2024

·

Stayed 1 night

호텔 위치가 수원 역에 거의 붙어있는데도 예상과 다르게 소음이 전혀 들리지 않았다. 내부는 매우 청결했다.

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8

jinkyung

16 Apr 2023

·

Stayed 1 night

침구 청결하고 조식도 좋았습니다 편란하게 잘 쉬었습니다 단지 도로변이어서 시끄러웠습니다

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Service

Staff are frequently described as friendly and efficient, with smooth check-in and helpful assistance. However, several reviews cite inconsistent professionalism, unwelcoming attitudes, and limited help with luggage or taxis.

Related guest reviews

10

Abe

18 Mar 2025

·

Stayed 2 nights

ずっと泊まってみたいホテルでした！期待以上の素晴らしいスタッフとホテルでした！次回も必ず利用させて頂きたいと思います。

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10

Jin Hae

5 Jun 2024

·

Stayed 3 nights

Great hotel and clean, safe, very friendly staffs

6

Jongil

23 Dec 2023

·

Stayed 17 nights

staff needs professional training - esp., luggage helpers. first impression from a long trip to hotel, traveler often times needs luggage helper but when I arrive and leave, none volunteers with pleasure even if being asked. I had to wait for a while and got an impression that they are doing unnecessary work.

10

Yong

16 Oct 2024

·

Stayed 4 nights

Location was the best part of Novotel Hotel . Best Shopping& transportation! Rooms are little smaller than I expected. Overall service was good but some Front Desk clerks needed little more service training.

10

Hyon

10 Dec 2025

·

Stayed 6 nights

Clean room, friendly staff and a great location.

10

Shermaine

27 Jan 2026

·

Stayed 3 nights

Room and bed sheets were clean. Male staff was very efficient during check-in. Water strength in the bath tub was quite weak. Needs to be fixed. Also, toilet had a little smell coming out. Also needs to be fixed.

10

Shermaine

2 Nov 2025

·

Stayed 3 nights

The room was clean. The staff at check-in and check-out were very efficient. However, the toilet was quite smelly. Something needs to be done to get rid of the bad smell.

6

MICHAEL

4 Nov 2025

·

Stayed 1 night

Convenient location but hotel is 2.5 or 3 stars out of 5. Staff is so so and they need to renovate soon.

10

SHIOZAKI

27 Jun 2024

·

Stayed 2 nights

Hotel stuff helped me to find out my lost luggage with best hospitalities.

6

Richard

24 Dec 2023

·

Stayed 1 night

I wish there was a service in the hotel's front lobby where guests could request a taxi. I was informed at the front desk that taxis could be taken outside, but there were over 20 people waiting in line and I had to wait for over 30 minutes in the cold weather/Best

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AI-generated summary based on recent guest reviews

Location

Directly connected to Suwon Station and AK Plaza, with easy shopping and transport plus an airport bus stop nearby; convenient for Seoul day trips. A few note it's not closest to some tourist sights or the newer east side.

Related guest reviews

10

Michael

28 Jun 2025

·

Stayed 4 nights

Very well situated and clean, comfortable place to stay. Would definitely return. Makes day trips to Seoul a breeze and the airport bus to ICN is very convenient!

10

Jiyeon

12 Aug 2025

·

Stayed 2 nights

It’s connected to a shopping mall and to the train station.

10

Vanessa

17 Apr 2025

·

Stayed 13 nights

Thank you Novotel Ambassador Suwon for your warm welcome. We stayed for 13 nights and absolutely loved every minute of it. The ambience atmosphere make you feel relaxed. The modern design, spacious rooms and cleanliness added comfort. The hotel is conveniently located within walking distance to shopping mall and public transport. Airport limousine is available from the airport to the hotel and back. We will be back soon 😊 I rate this hotel 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

8

Yu

27 Feb 2026

·

Stayed 2 nights

In former central Suwon city, location is best such as railway station, and department store AK is same building. Room is clean and hotel service is good. On the other hand, this hotel is located in former/old central of Suwon city where is west of Swuon. Currently, east side of Suwon is more developed due to Samsung etc, more fashionable. This Hotel is not bad, but if it has more something remarkable points, this hotel should be more attractive for tourist.

8

Melody

26 Dec 2024

·

Stayed 3 nights

V good location, close to railway station. The hotel is connected to shopping mail, that's convenient to every age. Also the night market n restaurants are just in 200m. Honestly, the room was in average quality but very clean and the staff was nice n well communicate in English.

8

Hyunji

10 Oct 2023

·

Stayed 1 night

수원역에 바로 연결되있어서 뚜벅이들한테 굿 관광지랑은 살짝 떨어져있으나 버스 정류장도 바로 앞 조식은 먹진 않았지만 호텔 내부 느낌이 아니라 로비 1층 옆에 있어서 좀 복작 거리는 느낌임

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10

Tabitha

26 Mar 2024

·

Stayed 2 nights

Great location!

8

Shigeji

1 Apr 2024

·

Stayed 3 nights

交通の便が良い

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10

Clive

14 May 2024

·

Stayed 3 nights

I bought a bus ticket at the airport for Suwon Station, the bus stop was directly outside the Hotel. Highly recommended.

10

changju

12 Jan 2024

·

Stayed 3 nights

AK백화점과 수원역이 연결되어 있어서 매우 편리했습니다

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Dining

Breakfast is often praised for quality and variety, and the buffet restaurant gets good feedback. A few guests reported cold or unavailable items and a lobby-side setup that felt crowded.

Related guest reviews

10

CHORONG

15 Dec 2025

·

Stayed 1 night

직원분들이 다들 친절하시고 룸컨디션도 좋았어요~ 굳이 아쉬운걸 뽑자면 화장실 수압?정도겠네요 재방문했던 건데 역시 좋아요 조식도 완벽~~

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10

Mark

11 Sept 2024

·

Stayed 2 nights

Great service. Nice breakfast. Things close pretty early though.

10

Jesus F

11 May 2025

·

Stayed 2 nights

A unos pasos de la estación de tren y El metro, es un excelente punto de partida para visitar Suweon. El desayuno es muy bueno y variado.

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4

BRIAN

11 Mar 2023

·

Stayed 3 nights

Was unable to fly to Korea on the 1st day of my trip due to problems with Flight. So missed 1 night stay through no fault of my own. Was not giev 1 night refund. When i did arrive breakfast was not serviced and they were very un helped. QR code does not work to give breakfast menu, why not have it printed in the room is that to difficult. Hotel OK, but rooms very over prices and NO BATH!! Also Lift very un user friendly

10

Scott

14 Aug 2023

·

Stayed 4 nights

Modern hotel, nice fitness center, great buffet restaurant, and very helpful staff. It's also connected to the amazing AK Plaza shopping mecca and metro station. Must be the best option in Suwon!

8

Hyunji

10 Oct 2023

·

Stayed 1 night

수원역에 바로 연결되있어서 뚜벅이들한테 굿 관광지랑은 살짝 떨어져있으나 버스 정류장도 바로 앞 조식은 먹진 않았지만 호텔 내부 느낌이 아니라 로비 1층 옆에 있어서 좀 복작 거리는 느낌임

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8

donguk

26 May 2025

·

Stayed 1 night

조식은 매우 만족스러웠습니다. 유아용 침대도 받을 수 있어서 좋았습니다. 다만 호텔의 등급이 높지만, 제공되는 유아용 침대는 쇠창살 같은것으로 만들어진 침대였습니다. 4성급 호텔이면 좀 더 고급스러운 유아용 침대를 제공하는 것도 좋을 것 같습니다. 또 한가지 첨언하자면 위치상 차량으로 들어가는 주차장의 입구가 찾기가 다소 어렵습니다. 특히 고등동에서 넘어올 때 주차장 입구가 좀 더 명확히 보여지면 좋겠습니다. 시설과 음식 모두 만족스러웠습니다.

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10

Chang Soo

15 Feb 2023

·

Stayed 1 night

편안하고, 조식이 다양하고 맛나게 먹을 수 있어요

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10

IN

7 Mar 2023

·

Stayed 1 night

음식이 냄새가 나고 차가운..

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8

Eiji

22 Aug 2024

·

Stayed 2 nights

Very nice hotel. I always stay here when I visit Suwon city on business. Morning buffet is wonderful. Quiet, clean and helpful staff. Can relax all the time.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $204	6 $179	7 $176
8 $140	9 $155	10 $201	11 $219	12	13 $176	14 $176
15 $142	16 $181	17 $158	18 $169	19 $154	20 $147	21 $154
22 $130	23	24 $162	25 $151	26 $152	27 $154	28 $157
29 $128	30 $140

Su	Mo	Tu	We	Th	Fr	Sa
		1 $153	2 $164	3 $170	4 $157	5 $181
6 $140	7 $147	8 $138	9 $141	10 $223	11 $159	12 $147
13 $130	14 $146	15 $153	16 $141	17 $166	18 $159	19 $142
20 $122	21 $136	22 $137	23 $135	24 $152	25 $185	26 $152
27 $124	28 $129	29 $141	30 $147	31 $143

Novotel Ambassador Suwon

Prices for Novotel Ambassador Suwon

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed

Deluxe Room, 1 King Bed, Garden View

Executive Room, 1 King Bed

Deluxe Room, 1 King Bed (Business High Floor)

Superior Room, 1 King Bed

Executive Suite, 1 King Bed

Deluxe Room, 1 King Bed

Superior Room, 2 Twin Beds

Guest reviews of Novotel Ambassador Suwon

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Ambassador Suwon

Prices for upcoming dates