Villa Confort

Unfortunately, we can't comment on the accommodation itself, as our room was cancelled two days before our arrival. Even after trying to contact them on-site, we only received a mobile number from other guests. This number belonged to an employee, who then gave us the number of the owner. To this day, more than three weeks later, The Owner refuses to refund our money. We received no service and paid for it. It's a complete rip-off and not recommended. Once we receive our money back, I will delete this review.

The whole building needs maintanance, you can see it wasn‘t renovated in a long time. The owner seems not to live neaeby, but Kettina, who is taking care of everything is amazing. Really nice lady, always helping and kind. You can reach her anytime via Whatsapp. Since this summer there are certain times for running water, we were just informed at the arrival, but this seems to be a Praslin Issue. Shops next door, but the beach just in front was full of algies in September. Big thumbs up for Kettina, who is making up for everything!

Let’s start with the obvious: do not book this place. Unless, of course, your idea of a vacation includes being catfished by photos taken with divine lighting and glowing reviews clearly written in an alternate reality. What we walked into was not the retreat we’d seen online. It looked nothing like the listing. The room was filthy and worn and the surroundings was a masterclass in neglect - perched right next to a main road with all the charm and privacy you would expect. We checked in, blinked twice in disbelief, and checked straight back out. Luckily, we found much better accommodation within the hour — because on an island this stunning, staying here is just a bad decision. Customer service was unsurprisingly also a surreal comedy. We asked for a refund. Instead, we were handed a random French phone number and told to try our luck with the owner of the mess. Multiple attempts, zero response. Eventually, the one staff member (barely involved) did reply — just to make it crystal clear it was not her problem. If the owner decides to reply here and deny everything: don’t fall for it. We were there. We saw the horror. You don’t need to. Avoid this place. Book literally anywhere else.

Very good service

Good hotel with pool and nice breakfast near airport .