St George's Hotel - Wembley

Ac ok, bathroom ok. Mold in the ceiling with the window

Fantastic location very close to Wembley stadium and train/tube station, very easy check in/out, deposit was refunded quickly. Reception area clean and tidy staff were friendly. Lift was rickety with the doors shaking as it went up and down but it was bright and clean. Carpets in the corridors tired and stained. The room was large and spacious air con was great and can be changed in the room although it resets back to the default setting when you leave the room for a while, room was clean apart from the stained carpet, bed and pillows were really comfortable, plenty of hanging space in the wardrobe, also a mini fridge and a safe which was handy although the fridge was quite noisy, room was well sound proofed could not hear much from outside which was great as the hotel was full of football fans but it did also make the sound of the fridge seem louder. Tea and coffee selection was ok, 3 types of tea bags and normal and decaf coffee but only 2 of each and only 4 milk pots. We had no spoon so had to go to reception to get one. A bit disappointing that we went to have a drink in the bar downstairs at 8pm only to find it closed! Which we found a bit strange.

All ok

Bit out dated

First thing first, Reception guy was not welcoming or friendly at all. Then in room lights turn on and off automatically, moreover too much heating in the room and cooling system isn't working properly. Last thing i face is that receptionist who checked me in booked a safety money 50£ and said you can claim it when checking out, while checking out staff was changed and she doesn't know where he put my money and ask me mangers are saying if you can wait for an hour so he'll give me my money back. Anyhow she tried her best and find my money envelope after 10 minutes. Hotel is only ok not too much luxury as rated.