Ocean Zen Suites on 5th Avenue - Adults Only
From
54 US$
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From
54 US$
/nat
Om dette overnatningssted
Fra en tagterrasse og en have kan du nyde den skønne udsigt, eller du kan drage fordel af rekreative tilbud, såsom en udendørs pool. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og picnicom...
Faciliteter
Fra en tagterrasse og en have kan du nyde den skønne udsigt, eller du kan drage fordel af rekreative tilbud, såsom en udendørs pool. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og picnicområde. Er du klar til lidt sjov og spil, kan du gøre brug af kasinotransporten (tillægsgebyr).
Forretningsfaciliteter
Gæsterne har blandt andet adgang til gratis internetforbindelse via kabel, hurtig indtjekning og hurtig udtjekning.
Værelser
Føl dig hjemme i et af de 9 aircondition-afkølede værelser, der desuden indeholder køleskab. Sengen på dit værelse er udstyret med topmadras. Gratis internetforbindelse via kabel og Wi-Fi er til rådighed. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og designertoiletartikler.
Lokation
Ocean Zen Suites on 5th Avenue - Adults Only ligger i hjertet af Playa del Carmen, kun et kvarters gang fra Mamitas Strand og Punta Esmeralda Strand. Dette hotel ligger 1,6 km fra Quinta Avenida og 2 km fra Quinta Alegría Shoppingcenter.
I nærheden
Playa Avenida Colosio(0.3 mil)
Guadalupe kirken(0.4 mil)
Offentlig strand 88(0.5 mil)
Coco Beach(0.6 mil)
Mamitas Strand(0.7 mil)
Punta Esmeralda Strand(0.7 mil)
Super Chedraui Selecto Avenida 10(0.7 mil)
Quinta Avenida(0.8 mil)
Playa del Carmen Main Beach(0.8 mil)
Mario Villanueva Madrid(0.8 mil)
Quinta Alegría Shoppingcenter(1.1 mil)
Calle Corazón(1.2 mil)
Pier Navega(1.3 mil)
Calle 12(1.3 mil)
Nuestra Senora del Carmens katolske kirke(1.4 mil)
Cozumel, Quintana Roo (CZM-Cozumel International)(23.4 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(33.7 mil)
Lokation
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Luis Donaldo Colosio, Playa del Carmen, Solidaridad, Quintana Roo, Mexico
Playa Avenida Colosio (0.3 mil)
Guadalupe kirken (0.4 mil)
Offentlig strand 88 (0.5 mil)
Coco Beach (0.6 mil)
Mamitas Strand (0.7 mil)
Punta Esmeralda Strand (0.7 mil)
Værelsesmuligheder
23
Eco Luxury Deluxe Suite 5 Infinity pool
Værelsesoplysninger
1 Dobbeltseng
og 1 Enkeltseng
Sover 3
431 ft²
Altan eller terasseKlimaanlægWi-Fi (Gratis)Tekøkken
18
Eco Luxury Business Suite 6 Rooftop Pool
Værelsesoplysninger
1 Dobbeltseng
og 1 Enkeltseng
Sover 3
390 ft²
Altan eller terasseKlimaanlægWi-Fi (Gratis)Køleskab
36
Eco Luxury Deluxe Suite 8 2 Double beds
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
400 ft²
Altan eller terasseKlimaanlægWi-Fi (Gratis)Køleskab
38
Eco Luxury Executive Suite 2 Double 3-4
Værelsesoplysninger
2 Dobbeltsenge
og 1 Sovesofa
Sover 5
431 ft²
AltanKlimaanlægWi-Fi (Gratis)Køleskab
27
Eco Luxury Queen Suite - Infinity pool 9
Værelsesoplysninger
2 Store Dobbeltsenge
og 1 Sovesofa
Sover 5
430 ft²
Separat spiseområdeKlimaanlægWi-Fi (Gratis)Køleskab
24
Brudesuite - 1 kingsize-seng med sovesofa - tekøkken - udsigt til gårdsplads
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 2
390 ft²
KlimaanlægWi-Fi (Gratis)Tekøkken
46
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 2
440 ft²
AltanAltan eller terrasseKlimaanlægWi-Fi (Gratis)Køleskab
Gæsteanmeldelser af Ocean Zen Suites on 5th Avenue - Adults Only
6.6
Behagelig
Baseret på 340 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Ocean Zen Suites på 5th Avenue – Kun for voksne, roser rejsende ofte den rolige beliggenhed tæt på stranden, den behagelige udsigt og generelt rene og komfortable værelser. Flere fremhæver venligt personale og en afslappet atmosfære væk fra byens mere travle områder.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Ocean Zen Suites på 5th Avenue – Kun for voksne, roser rejsende ofte den rolige beliggenhed tæt på stranden, den behagelige udsigt og generelt rene og komfortable værelser. Flere fremhæver venligt personale og en afslappet atmosfære væk fra byens mere travle områder.
En tilbagevendende klage er upålideligt varmt vand og meget lavt vandtryk, som nogle gange ikke bliver løst under opholdet. Flere anmeldelser nævner også forældede eller dårligt vedligeholdte områder såsom en beskidt tagpool, ingen elevator med stejle trapper til kontoret og svag aircondition. Feedbacken omkring servicen er blandet, herunder rapporter om uresponsivt eller fraværende check-in support og nogle frustrationer over politikkerne. Nogle gæster følte også, at området omkring hotellet kunne virke utrygt om natten. Overordnet set kan du forvente et enkelt ophold kun for voksne, som kan være komfortabelt, hvis du er fleksibel med hensyn til vedligeholdelse og servicekvalitet.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
En tagpool med havudsigt nævnes, men flere gæster fandt den beskidt eller dårligt vedligeholdt. Gentagne rapporter nævner intet varmt vand og meget lavt vandtryk; der er ingen elevator, og adgangen involverer stejle trapper, og der er ikke parkering.
Relaterede gæsteanmeldelser
6
Scottie
30. jun. 2024
·
Overnattede 1 nat
This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
4
Jaime
2. nov. 2023
·
Overnattede 1 nat
Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most
Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most
8
Mylene
28. maj 2024
·
Overnattede 9 nætter
L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
6
marja
19. feb. 2023
·
Overnattede 2 nætter
Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
2
Genise
11. jul. 2023
·
Overnattede 3 nætter
This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property
This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property
10
Vasili
25. mar. 2024
·
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
6
Dawn
24. nov. 2024
·
Overnattede 3 nætter
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
6
Steve
28. sep. 2024
·
Overnattede 3 nætter
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
8
Jean-Sebastien
21. feb. 2023
·
Overnattede 2 nætter
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
8
Stacy
3. nov. 2025
·
Overnattede 3 nætter
Didnt even have a chance to dip in the pool but it lookked clean and lovely.
Didnt even have a chance to dip in the pool but it lookked clean and lovely.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange gæster beskriver værelserne som rene og komfortable, men andre rapporterer problemer såsom beskidte gulve, plettede eller slidte sengetøj, efterladt affald og lejlighedsvis muggen lugt.
Relaterede gæsteanmeldelser
2
Mauricio
13. okt. 2023
·
Overnattede 8 nætter
When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
6
MARIA
23. dec. 2024
·
Overnattede 1 nat
Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .
Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .
10
Bonnie
13. mar. 2023
·
Overnattede 1 nat
The room was clean, comfortable and spacious. the location was fantastic
The room was clean, comfortable and spacious. the location was fantastic
10
Juanita
5. apr. 2025
·
Overnattede 1 nat
Very clean and comfortable
Very clean and comfortable
2
Maria Pia
10. okt. 2025
·
Overnattede 1 nat
I’ve stayed at this property many times over the past 5 years. I have never experienced what I experienced this past time. The entire building is totally abandoned and falling apart. Stained sheets, totally worn out couch, the light plate fell off when I hit the switch. NO HOT WATER. I spent a whole morning trying to help the maintenance man fix the boiler. It was totally broken. I ended up missing an appointment because I couldn’t shower/wash my hair. I tried using the shower in the room next door that looked like a bodega. No water would come out. I ended up using another room’s shower that was lukewarm but it was so dirty. - All the doors were just open, no one running the place, me going in and out of the rooms trying to solve this problem on my own. This went on for 2 days- All the while I had sent multiple texts to the concierge or woman who was supposed to be running the place. Never ever text me back. It was literally crazy. She never addressed it. I didn’t leave and go to another place because I hadn’t been feeling well and didn’t have the energy to relocate. It was horrific. I literally never leave reviews but I had to have them and everyone know. Beware. They need total renovations and to hire a new person to run the place. Crazy. - AC also barely works -
I’ve stayed at this property many times over the past 5 years. I have never experienced what I experienced this past time. The entire building is totally abandoned and falling apart. Stained sheets, totally worn out couch, the light plate fell off when I hit the switch. NO HOT WATER. I spent a whole morning trying to help the maintenance man fix the boiler. It was totally broken. I ended up missing an appointment because I couldn’t shower/wash my hair. I tried using the shower in the room next door that looked like a bodega. No water would come out. I ended up using another room’s shower that was lukewarm but it was so dirty. - All the doors were just open, no one running the place, me going in and out of the rooms trying to solve this problem on my own. This went on for 2 days- All the while I had sent multiple texts to the concierge or woman who was supposed to be running the place. Never ever text me back. It was literally crazy. She never addressed it. I didn’t leave and go to another place because I hadn’t been feeling well and didn’t have the energy to relocate. It was horrific. I literally never leave reviews but I had to have them and everyone know. Beware. They need total renovations and to hire a new person to run the place. Crazy. - AC also barely works -
10
Vasili
10. feb. 2025
·
Overnattede 6 nætter
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
4
Henri
11. dec. 2024
·
Overnattede 3 nætter
We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality.
We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality.
10
Emily
15. nov. 2025
·
Overnattede 4 nætter
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
10
Esmeralda Nava
24. mar. 2023
·
Overnattede 7 nætter
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
6
Dawn
24. nov. 2024
·
Overnattede 3 nætter
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er ofte rummelige og komfortable med en behagelig udsigt og generelt en rolig beliggenhed, selvom nogle gæster bemærker svag aircondition, morgenstøj og blandet Wi-Fi-ydelse.
Relaterede gæsteanmeldelser
10
Robin
16. jun. 2023
·
Overnattede 1 nat
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
10
Bonnie
13. mar. 2023
·
Overnattede 1 nat
The room was clean, comfortable and spacious. the location was fantastic
The room was clean, comfortable and spacious. the location was fantastic
6
Scottie
30. jun. 2024
·
Overnattede 1 nat
This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
10
Campos
14. mar. 2023
·
Overnattede 2 nætter
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
6
gabriel
11. mar. 2024
·
Overnattede 1 nat
A lot of noise in the morning early.
A lot of noise in the morning early.
10
PATHPORN
28. apr. 2025
·
Overnattede 1 nat
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
10
Emily
15. nov. 2025
·
Overnattede 4 nætter
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
8
Ute
25. jul. 2023
·
Overnattede 2 nætter
Closeness to beach super; very helpful staff; Wifi connection VERY Bad.
Closeness to beach super; very helpful staff; Wifi connection VERY Bad.
10
Vasili
25. mar. 2024
·
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
6
Dawn
24. nov. 2024
·
Overnattede 3 nætter
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
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Service
Feedbacken er blandet: nogle oplevede hjælpsomt, engelsktalende personale, mens andre rapporterede uresponsivt eller fraværende check-in support og svært ved at få fat i nogen, når der opstod problemer.
Relaterede gæsteanmeldelser
10
Robin
16. jun. 2023
·
Overnattede 1 nat
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
4
Matthew
15. feb. 2023
·
Overnattede 1 nat
Reception is at the top of three or four stories of spiral stairs. They don't come down to meet you. First room was interior. What I noticed there were rooms facing the ocean available I paid extra to move. After moving they told me there were rooms available for a couple nights. Then I found out I had covid. I told one of the workers so he wouldn't get sick. All of a sudden there were no rooms available and I had to leave the next morning. Sleazy operation. Otherwise, nice come location considering how crazy central Carmen has become
Reception is at the top of three or four stories of spiral stairs. They don't come down to meet you. First room was interior. What I noticed there were rooms facing the ocean available I paid extra to move. After moving they told me there were rooms available for a couple nights. Then I found out I had covid. I told one of the workers so he wouldn't get sick. All of a sudden there were no rooms available and I had to leave the next morning. Sleazy operation. Otherwise, nice come location considering how crazy central Carmen has become
2
Maria Pia
10. okt. 2025
·
Overnattede 1 nat
I’ve stayed at this property many times over the past 5 years. I have never experienced what I experienced this past time. The entire building is totally abandoned and falling apart. Stained sheets, totally worn out couch, the light plate fell off when I hit the switch. NO HOT WATER. I spent a whole morning trying to help the maintenance man fix the boiler. It was totally broken. I ended up missing an appointment because I couldn’t shower/wash my hair. I tried using the shower in the room next door that looked like a bodega. No water would come out. I ended up using another room’s shower that was lukewarm but it was so dirty. - All the doors were just open, no one running the place, me going in and out of the rooms trying to solve this problem on my own. This went on for 2 days- All the while I had sent multiple texts to the concierge or woman who was supposed to be running the place. Never ever text me back. It was literally crazy. She never addressed it. I didn’t leave and go to another place because I hadn’t been feeling well and didn’t have the energy to relocate. It was horrific. I literally never leave reviews but I had to have them and everyone know. Beware. They need total renovations and to hire a new person to run the place. Crazy. - AC also barely works -
I’ve stayed at this property many times over the past 5 years. I have never experienced what I experienced this past time. The entire building is totally abandoned and falling apart. Stained sheets, totally worn out couch, the light plate fell off when I hit the switch. NO HOT WATER. I spent a whole morning trying to help the maintenance man fix the boiler. It was totally broken. I ended up missing an appointment because I couldn’t shower/wash my hair. I tried using the shower in the room next door that looked like a bodega. No water would come out. I ended up using another room’s shower that was lukewarm but it was so dirty. - All the doors were just open, no one running the place, me going in and out of the rooms trying to solve this problem on my own. This went on for 2 days- All the while I had sent multiple texts to the concierge or woman who was supposed to be running the place. Never ever text me back. It was literally crazy. She never addressed it. I didn’t leave and go to another place because I hadn’t been feeling well and didn’t have the energy to relocate. It was horrific. I literally never leave reviews but I had to have them and everyone know. Beware. They need total renovations and to hire a new person to run the place. Crazy. - AC also barely works -
8
Francessca
19. dec. 2023
·
Overnattede 2 nætter
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
10
Vasili
10. feb. 2025
·
Overnattede 6 nætter
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
4
Henri
11. dec. 2024
·
Overnattede 3 nætter
We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality.
We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality.
10
Vasili
25. mar. 2024
·
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
10
Gabriela Raquel
23. jan. 2024
·
Overnattede 3 nætter
Todo muy bien! Excelente ubicación y servicio.
Todo muy bien! Excelente ubicación y servicio.
2
Andy
31. mar. 2024
·
I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .
I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .
2
Carlos
21. apr. 2024
·
Overnattede 7 nætter
Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones
Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Generelt rost for at være en kort gåtur til stranden og mere stille end det centrale 5th Avenue med restauranter i nærheden, men nogle gæster følte, at området omkring hotellet kunne virke utrygt om natten og lidt langt fra centrum.
Relaterede gæsteanmeldelser
2
Mauricio
13. okt. 2023
·
Overnattede 8 nætter
When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
10
Jason
13. mar. 2025
·
Overnattede 4 nætter
Great price for a nice property. A little far away from the center of town but right next to the beach
Great price for a nice property. A little far away from the center of town but right next to the beach
8
Francessca
19. dec. 2023
·
Overnattede 2 nætter
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
8
Mylene
28. maj 2024
·
Overnattede 9 nætter
L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
10
Vasili
10. feb. 2025
·
Overnattede 6 nætter
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
10
PATHPORN
28. apr. 2025
·
Overnattede 1 nat
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
10
Emily
15. nov. 2025
·
Overnattede 4 nætter
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
6
Steve
28. sep. 2024
·
Overnattede 3 nætter
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
10
Kiara
8. dec. 2023
·
Close to the beach and plenty of food options close by.
Close to the beach and plenty of food options close by.
8
Jean-Sebastien
21. feb. 2023
·
Overnattede 2 nætter
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
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Spisning
Flere anmeldelser fremhæver praktisk nærliggende spisning, herunder en café ved siden af; der er kun lidt eller ingen feedback om spisning på stedet eller morgenmad.
Relaterede gæsteanmeldelser
10
Campos
14. mar. 2023
·
Overnattede 2 nætter
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
10
PATHPORN
28. apr. 2025
·
Overnattede 1 nat
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
10
Emily
15. nov. 2025
·
Overnattede 4 nætter
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
10
Esmeralda Nava
24. mar. 2023
·
Overnattede 7 nætter
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
10
Vasili
25. mar. 2024
·
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I\'ve had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It\'s about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we\'ll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
10
Kiara
8. dec. 2023
·
Close to the beach and plenty of food options close by.
Close to the beach and plenty of food options close by.
8
Jean-Sebastien
21. feb. 2023
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Overnattede 2 nætter
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Campos
14. mar. 2023
·
Overnattede 2 nætter
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes\' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel\'s location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can\'t wait to come back and visit again!"
10
Bonnie
13. mar. 2023
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Overnattede 1 nat
The room was clean, comfortable and spacious. the location was fantastic
The room was clean, comfortable and spacious. the location was fantastic
8
Jean-Sebastien
21. feb. 2023
·
Overnattede 2 nætter
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
6
marja
19. feb. 2023
·
Overnattede 2 nætter
Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 15:00 til 23:00
Før 12:00
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, mindst 24 timer før du ankommer, for at arrangere indtjekning. Gæster bedes om at give overnatningsstedet et kopi af deres pas inden ankomst.
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 19.00. Gæster, som planlægger at ankomme uden for de normale indtjekningstider, skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
Du skal betale følgende fuldt refunderbare depositum.
A damage deposit of MXN 1000 will be collected before check-in.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort, mobilbetaling og kontanter
- Følgende muligheder for mobilbetaling er tilgængelige: PayPal
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Det er en politik på hotellet at nægte visse typer af reservationer, som grupper kunne tænkes at foretage, herunder polterabend eller lignende arrangementer.
- Adgang til poolen døgnet rundt
- Gæster under 18 år er ikke tilladt på dette overnatningssted kun for voksne.
- Kun registrerede gæster kan opholde sig på værelserne.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Vaskeservice
Flersproget personale
Have
Windsurfing
Motorbåde på stedet
Generelt
Håndklæder
Picnic-område/Borde
Barbecue Grill (s)
Smoke-Free Property
Stair-Free Path to Entrance
Upper Floors (Stairs Only)
Water Dispenser
Not Wheelchair Accessible
Aktiviteter
Have
Windsurfing
Motorbåde på stedet
24-Hour Pool Access
Pool Sun Loungers
Rooftop Terrace
Terrasse
Serviceydelser
Flersproget personale
Vaskeservice
Opbevaring af bagage
Ekspres check-in/check-out
24-Hour Front Desk
Concierge Services
Laundry Facilities
Well-Lit Path to Entrance
Internet
Gratis wi-fi
Internet (Wired) (free)
Parkering
Parkering
Casino Shuttle (surcharge)