Auberge de Jeunesse de Bouillon

La reception è aperta tutti i giorni dalle ore 08:00 alle ore 22:00. Il check-in fuori dall'orario previsto non è disponibile. Il personale alla reception è presente solo in orari limitati. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. La reception è aperta lunedì, giovedì e venerdì dalle 08.00 alle 22.30. Mercoledì, i fine settimana e le festività dalle 08.00 alle 12.00 e dalle 17.00 alle 22.30.

Payment Policy – Auberge de Bouillon Depending on the rate plan and booking conditions selected at the time of reservation, Auberge de Bouillon applies either a pre-authorisation or an advance payment on the guest's payment card. The applicable method, amount, and conditions are specified in the rate plan description at the time of booking. 1. Pre-authorisation For certain rate plans, a pre-authorisation will be placed on the guest's card prior to arrival. This is not a charge: no funds are debited, and the amount is only temporarily blocked by the card issuer. The pre-authorisation will be released automatically according to the guest's bank's standard timelines, or converted into a charge at check-in/check-out in accordance with the applicable rate conditions. 2. Advance payment For certain rate plans, an advance payment will be charged to the guest's card prior to arrival. The amount charged depends on the rate plan booked and may correspond to the first night, a percentage of the total stay, or the full reservation amount, as indicated in the rate conditions at the time of booking. 3. Refund of advance payments Where an advance payment has been taken, it will be refunded in full if the booking is cancelled within the free cancellation period stated in the applicable rate conditions. Cancellations made outside this period, or no-shows, may result in the advance payment being retained in full or in part, in accordance with the rate plan's cancellation policy. 4. Contacting the guest Auberge de Bouillon may contact the guest by email and/or phone before arrival to confirm, request, or update payment details, or to carry out the pre-authorisation/advance payment. Guests are asked to ensure their contact details are accurate and to respond promptly to such requests. 5. Right to cancel Auberge de Bouillon reserves the right to cancel the booking, without further notice and in accordance with its published Terms & Conditions, if: • the guest fails to provide a valid payment method, • the guest does not respond within a reasonable timeframe to a request for payment details, or • the guest refuses to complete the payment process. 6. CVV / Security Code The CVV (card security code) is required in all cases to process the pre-authorisation or advance payment. Bookings cannot be guaranteed or confirmed without a valid CVV. No Smoking Youth Hostel. No pets allowed. The hostel will be accessible to you 24 hours a day with your room card. The reception is open from 9am to noon and from 2pm to 10pm.

• Asciugamani: 1.5 EUR a persona a soggiorno, o gli ospiti possono portarseli da casa.

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