Name: Holiday Inn Express London - ExCel by IHG
Address: 1018 Dockside Road, Londres, Angleterre, GB
Price range: 66 $US–352 $US per night
Rating: 8.35

Ce qu'en disent des voyageurs

D'après de nombreux commentaires, Holiday Inn Express London - ExCel by IHG est apprécié pour son personnel sympathique et serviable, ses chambres propres et son emplacement pratique près de l'ExCeL, du DLR et de l'aéroport de Londres City, ce qui le rend utile pour les événements et les vols.

Le petit-déjeuner est fréquemment décrit comme bon et avec beaucoup de choix, bien que certains clients aient trouvé des articles froids ou simples et aient signalé un service de débarrassage lent des tables. Les chambres sont généralement confortables et modernes mais varient en taille, plusieurs notant des aménagements modestes, des matelas et des oreillers fermes ou moelleux, un bruit occasionnel provenant des ventilateurs ou des avions, et l'absence de réfrigérateur. Le bar et le restaurant sur place et le parking payant sont pratiques, mais les options de dîner et le service peuvent être limités, et les retenues de carte ou les dépôts et les frais de parking frustrent certains. Dans l'ensemble, attendez-vous à un séjour pratique et fiable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un bar-restaurant et un parking payant sont disponibles sur place ; les places peuvent être limitées et des frais s'appliquent. Plusieurs clients ont trouvé le parking pratique malgré le coût.

Avis de voyageur à ce sujet

6

Dawn

13 juin 2025

·

A séjourné 2 nuits

Hotel is pretty standard Holiday Inn. Has a small car park at £20 per night. Restaurant has a varied menu of simple food. Service was slow and as a group of 10 our meals were delivered over the course of an hour.

10

Elaine

4 mai 2025

·

A séjourné 1 nuit

Easy parking facility. Easy walking distance to Excel, Good breakfast and helpful staff 😊

10

Alastair

12 juin 2025

·

A séjourné 1 nuit

Clean, modern and easy to park. Will certainly be coming back again for our next stay in London

10

nicola

4 mai 2023

·

A séjourné 2 nuits

A good hotel very close to the tube with parking. The hotel has a bar and restaurant but the menu is quite limited and no other food options very close so a quick tube ride is needed for other food options but the ease and convenience makes it well worth the stay.

8

Ian

11 sept. 2024

·

A séjourné 1 nuit

All good except Hotels.com says there is parking but this is charged seperately at £16

6

Kelly

13 avr. 2024

·

A séjourné 1 nuit

Nice hotel for stop over before a flight or use of the Excel centre. Ordered food from the bar/restaurant, lovely gentleman sever, the food sadly terrible. Breakfast was average. You get what you pay for. Cheap and cheerful, The staff are excellent. But the food lets them down.

10

Philip

8 mai 2025

·

A séjourné 1 nuit

Perfect and convenient location for City Airport. Rooms immaculate and well equipped. On site parking was full, however large, alternative parking available across the street. All staff very friendly and in particular the ladies serving in the bar/restaurant. Great choice of good quality food and drink in the restaurant. Buffet breakfast was more than adequate. Would definitely recommend!

10

Dawn

28 févr. 2024

·

A séjourné 2 nuits

Although in mid refurbishment the hotel was clean and comfortable. Good parking and easy walk to Excel.

8

Aaron

25 févr. 2025

·

A séjourné 1 nuit

The staff were incredibly welcoming, with Jyoti at the front desk providing excellent service and answering all my questions. The bar had a fantastic range of drinks, and the restaurant food was brilliant. My room was very clean, the bed was comfortable, and I had a good night’s sleep. The only minor issue I noticed was some fluff on the shower head, likely from a cleaning cloth—a small detail that didn’t impact my stay. Breakfast in the morning offered a great selection, adding to the overall positive experience. The hotel met my needs perfectly for my event at ExCeL London, and I would highly recommend staying here.

10

David

14 nov. 2025

·

A séjourné 3 nuits

Excellent service. Great room. Very clean and daily refresh. Excellent breakfast options. Great location for excel. Parking was a big plus. Would choose here again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires soulignent systématiquement la propreté des chambres et des espaces communs. Quelques personnes signalent des problèmes tels que de la moisissure, des odeurs ou des omissions occasionnelles de ménage.

Avis de voyageur à ce sujet

10

Carol

22 août 2025

·

A séjourné 3 nuits

Great hotel, staff very friendly, food was good and hotel room was very nice and clean.

8

Caroline

19 avr. 2024

·

A séjourné 1 nuit

Very friendly staff, clean and spacious room. Comfortable bed and decent breakfast.

8

Charmaine

26 juil. 2023

·

A séjourné 1 nuit

We had a family room, once the sofa bed was out there wasn’t much room for moving around for 4 people but fine for one night. Room clean, some mould to shower. Staff really friendly and helpful. Breakfast good choice although not as much as other hotels we have stayed at, hot was sausage, bacon, beans, scrambled egg and hash browns. Then toast, croissants, natural yogurt and whole bits of fruit. Little far out if you are planning on doing tourist things in London, but right next to the dlr. took around 20 mins to get to London city to get to tubes (Tower Hill).

4

Berisford

2 mai 2023

·

A séjourné 6 nuits

Good breakfasts. Liked the shower and iron. There were no USB outlets, no fridge nor microwave. The couch was dirty and one day dirty sheets were left on the floor. Not recommended for more than one night.

8

Akthar

22 oct. 2023

·

A séjourné 1 nuit

General stay was pleasant and comfortable. There was a foul smell of sewage in the corridor before we entered our room on 3rd floor. But other than that, the room didn't smell. AC control was limited, and when I switched off it still made ventilation noise. Breakfast was included and was as expected. Good quality and plenty of it.

8

Anne F

23 nov. 2025

·

A séjourné 1 nuit

Reception staff welcoming, room spotless, good breakfast

10

stuart

21 févr. 2023

·

A séjourné 1 nuit

The staff were very friendly and helpful. Rooms were comfortable and clean. Dining was excellent and always with a smile from the Bar lady.

10

Stephen

19 juin 2025

·

A séjourné 4 nuits

The property was modern, spacious, clean and comfortable.

10

Hoi Ka Carol

4 août 2025

·

A séjourné 5 nuits

Cleanliness and spacious room are the most important for our family. Convenient location with DLR Royal Albert next by. Will stay again next time.

10

Karen

27 août 2025

·

A séjourné 1 nuit

We liked everything about this Holiday Inn, there is nothing that we didn't like. The staff were very friendly and welcoming and we particularly liked the fact that you can book an Uber in the hotel lobby area and it was there in less than 15 minutes. Our room was spotlessly clean and the beds very comfortable. We were attending the All Points East festival at Victoria Park and the hotel is quite a few miles away from the park but the Ubers are fantastic, so it wasn't a big deal to get across London.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes et généralement confortables mais varient en taille ; plusieurs sont petites avec un espace de rangement limité. Certains clients mentionnent des oreillers ou des canapés-lits inconfortables, un nombre limité d'équipements dans les chambres comme l'absence de réfrigérateur, et un bruit occasionnel provenant de la ventilation ou des avions.

Avis de voyageur à ce sujet

4

Gunhild

19 juin 2025

·

A séjourné 2 nuits

No aircondition

6

Jatinder

19 juil. 2024

·

A séjourné 8 nuits

Rooms are very small.

8

Colette

31 mai 2025

·

A séjourné 1 nuit

Nice clean hotel stayed for 1 night. Beds weren’t the most comfy and took a while for the air con to kick in so toasty for a while. Was a good stay for the price, but a few frustrations like the hairdryer didn’t work and the worst coffee ever at breakfast but I still wouldn’t be put off. I would work with google to pick up the local tube station as google maps made us get off 2 stops too early and after a long day in London, the extra 15 minutes was a bit much

2

Richard

15 janv. 2024

·

A séjourné 1 nuit

Didn’t sleep at all. The the extractor fans are relentless. It’s l ike having a jet engine in your bedroom. Can’t turn them off

6

LNU

19 avr. 2025

·

A séjourné 4 nuits

Room was very small with no wardrobes and room did not have proper windows which made it too much like a box.

4

Berisford

2 mai 2023

·

A séjourné 6 nuits

Good breakfasts. Liked the shower and iron. There were no USB outlets, no fridge nor microwave. The couch was dirty and one day dirty sheets were left on the floor. Not recommended for more than one night.

8

Jemma

31 oct. 2023

·

A séjourné 4 nuits

stayed here whilst visiting the comic con event for a couple of days as transport was ideal. Staff where all friendly and helpful with a great breakfast selection in the mornings. The only downsides was the shower had a fairly weak water pressure so it took forever to was my long hair! The pillows provided were really uncomfortable! I woke up every morning with a stiff neck as the pillows felt like they had golf balls in them they were so clumpy

6

Dharampal

27 août 2024

·

A séjourné 2 nuits

Sofa bed was not setup properly. Uneven. Bump in it. Didn’t sleep at all. Terrible.

10

Matt

4 nov. 2025

·

A séjourné 4 nuits

The staff were very friendly, the food was very good and the room was spacious, and very comfortable. Overall I would highly recommend this hotel as a destination.

8

Christian

9 mars 2025

·

A séjourné 3 nuits

The main bed is too small for two people. It’s max 140x200cm so tough for two adults. We booked it as double room and had just one blanket. Staff was calm and provided the additional blanket on demand. The bar is well sorter. The lobby offers a nice place to stay a few hours for drinks or business.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son accueil et son aide, avec de nombreuses mentions positives par leur nom. Certains signalent un enregistrement lent, des retards au bar, des erreurs administratives ou des litiges concernant les dépôts.

Avis de voyageur à ce sujet

10

Ian

29 oct. 2024

·

A séjourné 1 nuit

Quick and effortless check in, friendly and professional staff with excellent knowledge of local area. Decent bar with good food too.

6

Brigitte

2 févr. 2025

·

A séjourné 1 nuit

It was okay for a one night stay. I left something at the hotel and staff weren’t helpful about it and never followed up.

2

Adewonuola

4 juin 2025

·

A séjourné 5 nuits

I had a terrible experience in this hotel. My husband and I were falsely accused of smoking in the room( we have never smoked in our lives) and had 150 pounds removed from our card. It was a horrible experience but with the help of Alfred, Kingsley and Aliya, we were able to get our money back. I will never book the hotel again

8

Dawn

15 juin 2024

·

A séjourné 3 nuits

We have stayed in this hotel before and not experienced any issues. Mostly this stay was good but there were a few administrative issues and the manager would not take responsibility. At one stage he suggested that, within our party of 6 rooms, we had ‘mixed up’ our room keys. After spending a great deal of time I thought correcting errors over lengths of stay, check out dates etc I left the hotel for a few hours. When we returned our room had been checked out. He insisted I must have had my room key next to my phone. However, the second key which hadn’t left the room also failed to operate. Housekeeping were constantly knocking on our door to check us out both on the right day and the wrong day. They would all benefit from some refresher training. Although we have found the same issues in several of the holiday inn express hotels. Staff are unaware of room service times, food service times or check out arrangements.

2

Steve

7 nov. 2024

·

A séjourné 2 nuits

Needed to change due to booking error. Whilst not commercially required to accommodate property manager showed no flexibility to move dates a week later at a higher price. Charged in full even though they knew the room wasn’t required and could have been resold. I’m an IHG Gold customer. Will not be using IHG again.

10

James

16 sept. 2025

·

A séjourné 1 nuit

Great stay as usual. All the staff are very competent and friendly. Evelyn and Cleo are especially welcoming.

6

Beckett

9 mai 2025

·

A séjourné 1 nuit

Checkin took way too long, no automated process, despite 3 people being at the checkin desk they had to spend more time doing admin tasks than dealing with customers then their printer failed, so a que of 3 people took over 30 mins to wait. Not good when you are in a hurry.

10

Davod

28 sept. 2024

·

A séjourné 1 nuit

Great location. Reception staff were particularly good. Excellent customer service 👏

8

Aaron

25 févr. 2025

·

A séjourné 1 nuit

The staff were incredibly welcoming, with Jyoti at the front desk providing excellent service and answering all my questions. The bar had a fantastic range of drinks, and the restaurant food was brilliant. My room was very clean, the bed was comfortable, and I had a good night’s sleep. The only minor issue I noticed was some fluff on the shower head, likely from a cleaning cloth—a small detail that didn’t impact my stay. Breakfast in the morning offered a great selection, adding to the overall positive experience. The hotel met my needs perfectly for my event at ExCeL London, and I would highly recommend staying here.

10

Elizabeth

7 nov. 2024

·

A séjourné 2 nuits

We chose this site due to its proximity to London City Airport. We were pleasantly surprised! The reception staff was incredibly helpful, as our mobiles were not working and my luggage did not make the transatlantic flight. I am certain I did not adequately express my gratitude for their great assistance, kindness, and understanding. We highly recommend this facility.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique pour l'ExCeL, le DLR et l'aéroport de Londres City. Il est plus éloigné des sites du centre-ville, et certains notent un bruit d'avion occasionnel.

Avis de voyageur à ce sujet

10

Martyn

19 févr. 2024

·

A séjourné 1 nuit

Good location for the O2 and Excel centre.

8

Yunus

9 nov. 2024

·

A séjourné 1 nuit

Perfect hotel if you want to be close to the airport.

10

Nicola

14 mai 2023

·

A séjourné 1 nuit

Excellent clean hotel, stayed before and will go back

8

laura

26 oct. 2024

·

A séjourné 3 nuits

The property is next to London City Airport which is great if you're a plane fanatic! It can be rather loud at times but planes are only around until 21:30 ish each night. It is extremely close to the DLR which links to the underground. Free breakfast which is ok and meets your needs. Comfortable beds and nice decor. Overall a good stay, would go back if needed.

10

Lauren

16 juin 2025

·

A séjourné 1 nuit

Hotel was in an ideal location, 2 minute walk from dlr and a wonderful sight of the runway at London city airport. Hotel was very clean and all staff were professional and very helpful, I have booked this hotel again 😁

10

Lisa

25 juil. 2025

·

A séjourné 1 nuit

It was very nice staying here and convenient to get to the tube - just a 2 minute walk. Room was comfortable and clean and breakfast was very nice, with a huge choice.

10

Hoi Ka Carol

4 août 2025

·

A séjourné 5 nuits

Cleanliness and spacious room are the most important for our family. Convenient location with DLR Royal Albert next by. Will stay again next time.

10

Jacqueline

8 juin 2024

·

A séjourné 1 nuit

Outside of Central London yet within 3 minutes' walk to tube station, spacious vicinity, clean air, helpful hotel counter staff, room of reasonable size.

10

Binesh

11 mai 2025

·

A séjourné 2 nuits

Good location for excel

8

Raymond

23 juin 2024

·

A séjourné 2 nuits

Great hotel - it is a trek outside of London and ten miles from Kings Cross but the Elizabeth Line and DLR make it accessible and convenient. Breakfast is good. Rooms comfortable clean and tidy. Some noise from the nearby airport but that’s to be expected given the location. We would stay again though it’s a bit too far out for a weekend in central London hit price drove our decision to book here as it’s far cheaper than city centre hotels. DLR is 5 minute walk away.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent décrit comme bon avec un choix correct, bien que certains aient trouvé des articles froids ou simples et des tables lentes à débarrasser. Un dîner est possible, mais le menu et la qualité sont variables, avec un service parfois lent.

Avis de voyageur à ce sujet

6

Dawn

13 juin 2025

·

A séjourné 2 nuits

Hotel is pretty standard Holiday Inn. Has a small car park at £20 per night. Restaurant has a varied menu of simple food. Service was slow and as a group of 10 our meals were delivered over the course of an hour.

10

Lourdes

27 juil. 2025

·

A séjourné 4 nuits

Great sleep. Mattress and covers very comfortable. Breakfast is excellent!

8

Martyn

20 juin 2025

·

A séjourné 1 nuit

Easy to find and get to and had parking. Hotel was lovely and clean and staff were very helpful and polite and friendly. Room was lovely and clean and spacious and had air conditioning, was a little disappointed couldn't open a window but still room was lovely. Little disappointed that it was 2single mattresses put together as made it very uncomfortable to sleep but managed to get some sleep. Had a bar and restaurant which wasn't too busy and was a lovely atmosphere. But disapointed there was no jam at breakfast could only find marmite but wasn't the end of the world. Would definitely stay again

8

Charmaine

26 juil. 2023

·

A séjourné 1 nuit

We had a family room, once the sofa bed was out there wasn’t much room for moving around for 4 people but fine for one night. Room clean, some mould to shower. Staff really friendly and helpful. Breakfast good choice although not as much as other hotels we have stayed at, hot was sausage, bacon, beans, scrambled egg and hash browns. Then toast, croissants, natural yogurt and whole bits of fruit. Little far out if you are planning on doing tourist things in London, but right next to the dlr. took around 20 mins to get to London city to get to tubes (Tower Hill).

10

Jasmeet

7 sept. 2024

·

A séjourné 1 nuit

Absolutely fantastic hotel. Friendly staff, 2 minutes walk to DLR station, nice view of London City Airport yet no noise problems. I've read some reviews that said its too loud. It's not! The rooms are sound proofed and the lobby is nice and peaceful and breakfast area and breakfast itself are faultless. They even prepared vegan sausages as my wife only likes those.

8

Alison

17 nov. 2024

·

A séjourné 2 nuits

Great location for events at Excel was reason for booking. Nice clean shower room and good pillows as i can often get neck ache in hotels Whilst the food at breakfast was plentiful and tasty it wasnt very hot after carrying back to our table All the staff we dealt with were helpful and friendly

8

Anne F

23 nov. 2025

·

A séjourné 1 nuit

Reception staff welcoming, room spotless, good breakfast

10

Angie

1 déc. 2024

·

A séjourné 1 nuit

Great little hotel, very clean and comfortable. Only down side was the dodgy vending machine without giving product and the evening meal of basic quality. Breakfast was included and was good.

8

sonia

30 déc. 2024

·

A séjourné 1 nuit

Modern hotel, lovely big bed. Breakfast good only negative was tables weren't getting cleared and people couldn't get seated

8

Aaron

25 févr. 2025

·

A séjourné 1 nuit

The staff were incredibly welcoming, with Jyoti at the front desk providing excellent service and answering all my questions. The bar had a fantastic range of drinks, and the restaurant food was brilliant. My room was very clean, the bed was comfortable, and I had a good night’s sleep. The only minor issue I noticed was some fluff on the shower head, likely from a cleaning cloth—a small detail that didn’t impact my stay. Breakfast in the morning offered a great selection, adding to the overall positive experience. The hotel met my needs perfectly for my event at ExCeL London, and I would highly recommend staying here.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	100 $US
février	135 $US
mars	206 $US
avril	156 $US
mai	172 $US
juin	212 $US
juillet	222 $US
août	110 $US
septembre	205 $US
octobre	181 $US
novembre	170 $US
décembre	144 $US

di	lu	ma	me	je	ve	sa
1 $119	2 $298	3	4 $307	5 $143	6 $94	7 $130
8 $66	9 $86	10 $182	11 $204	12 $116	13 $126	14 $201
15 $123	16 $154	17 $195	18	19	20 $170	21 $248
22 $215	23	24 $352	25 $247	26 $136	27 $116	28 $244
29 $76	30 $91

Holiday Inn Express London - ExCel by IHG

Prix pour Holiday Inn Express London - ExCel by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard (with Free Hot Breakfast)

Chambre, 1 lit double, accessible aux personnes à mobilité réduite (with Free Hot Breakfast)

Chambre Standard, 1 lit double et 1 canapé-lit (with Free Hot Breakfast)

Chambre Standard, 1 lit double (with Free Hot Breakfast)

Chambre Standard, 2 lits une place (with Free Hot Breakfast)

Avis des voyageurs sur Holiday Inn Express London - ExCel by IHG

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Londres ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $137	20 $255	21 $137	22 $154	23 $303	24 $279
25 $135	26 $91	27 $121	28	29 $116	30 $121	31 $158