Name: Holiday Inn Express & Suites Bonham by IHG
Address: 1101 GK Reddy Avenue, Bonham, Texas, United States of America, Bonham, Texas, US
Price range: $72–$201 per night
Rating: 8.58

What guests think

Across recent reviews of Holiday Inn Express & Suites Bonham by IHG, guests frequently praise clean, spacious rooms and friendly staff, while noting recurring facility disruptions like pool or elevator closures, occasional breakfast shortages, and some hard mattresses or noise.

Many also like the quiet, convenient location. Service feels mixed: plenty of warm staff balanced by reports of rude interactions, slow check-in, or billing mistakes. Expect a clean, comfortable base with easy access, but check the status of key amenities before arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report recurring outages such as the pool being closed and the elevator out of service; one stay also noted ice machines down and lobby or dining areas blocked by maintenance. Guests appreciated small touches like lobby cookies and in room Keurigs.

Related guest reviews

10

LINDA

Feb 5, 2023

·

Stayed 1 night

Great staff. Fresh cookies in the lobby. Keurig in the rooms. Enjoyed our stay.

8

Shane

Jan 23, 2023

·

Stayed 1 night

Overall a decent stay - The elevator was out of order.

8

Lynette

Apr 1, 2025

·

Stayed 1 night

We stay here anytime we come to Bonham because it’s honestly the BEST hotel there is in town. We’ve been staying here since it opened and things you can always count on here are consistency of a clean room, nice hot breakfast each morning, beds are still pretty comfortable; which is a HUGE plus when you’re sore from a long road trip, and they are pet friendly and since we travel with our yorkie, this is a big deal! One more thing that is a plus is the indoor pool! It’s always been clean and when we flew in with other family, my parents were able to swim with our little granddaughter and they all had an amazing time! If you’re making a trip to Bonham/Fannin County, this is where you’ll want to stay!

8

Robert

Sep 14, 2025

·

Stayed 3 nights

Remote and pool still closed

2

Darell

Jun 20, 2025

·

Stayed 2 nights

Wet, flooded carpet in the room they gave us. Nasty carpet. They were laying tile in dining area and could not use it. Could not use the pool. Ice machines were not working. Could not use lobby. I could go on and on. No apologies! No one told us before we arrived. Will not use Hotels.com again.

8

Kim

Jul 20, 2025

·

Stayed 3 nights

The staff was so nice and helpful. The only reason we left early was that the pool was closed for maintenance and that was a key reason we chose that motel.

8

William

Jan 17, 2023

·

Stayed 2 nights

I was notified by one of the staff, in advance of my arrival, that the elevator was not working. I decided, since I mostly the way to my Bonham Texas destination to stay. I was placed on the second floor with 22 steps from on floor to the next. The room was roomy. The bed was hard. There was a Keruig in room with two pods. Breakfast was hot and sufficient.

10

Joe

Oct 21, 2024

·

For our wedding, we booked 5 rooms for family. All the guests were very happy. Quiet and clean and the breakfast was awesome. The only complaint was the driveway by Hwy 121. There was a lot of trash and debris that could cause a flat, and most of it had been there for a long while.

10

Joshua

Jul 4, 2025

·

Stayed 4 nights

Great stay, they have cookies every night

8

Ken

Nov 29, 2025

·

Stayed 3 nights

The staff were so sweet & so helpful. The room had a funny smell. The was no water pressure in the bathroom sink. We were on the 2nd floor & the elevator was down almost the whole time.

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Cleanliness

Many guests describe the hotel and rooms as very clean and well maintained. A few report lapses such as unvacuumed or wet carpets and a dirty or worn dining area.

Related guest reviews

10

Sheila

Sep 7, 2025

·

Stayed 1 night

The breakfast was one of the best I’ve had in a hotel. Plenty of great options. The hotel was clean and smelled good. The staff was friendly and helpful. Our only issue was with the mattress. It wasn’t terrible but it was more firm than we are used to which caused my husband and me a little discomfort. Overall our experience was a good one and I would recommend this small town hotel over many I’ve stayed in that I would have expected more from.

10

Cheryl

Jan 20, 2026

·

Stayed 2 nights

Room was clean staff was kind

10

Darlene

Sep 16, 2025

·

Stayed 1 night

Spacious and very clean

2

Darell

Jun 20, 2025

·

Stayed 2 nights

Wet, flooded carpet in the room they gave us. Nasty carpet. They were laying tile in dining area and could not use it. Could not use the pool. Ice machines were not working. Could not use lobby. I could go on and on. No apologies! No one told us before we arrived. Will not use Hotels.com again.

6

Tom W

Jun 2, 2025

·

Stayed 1 night

Property needs cleaning thru out. Room had not been vacuumed and were many small stones in carpet.

6

Kelly

Jun 9, 2025

·

Stayed 1 night

The property’s main dining room was dirty uncomfortable. The carpet was coming up and loose. There was old food on the carpet. There was

10

Tim

Dec 20, 2025

·

Stayed 1 night

Cleanest, best maintained room I’ve had in 15 years. Great, friendly lobby staff !!!!

2

Brittany

Apr 8, 2025

·

Stayed 2 nights

The receptionist was very rude. Called me with an attitude accusing me of not paying for our stay even though our bank account showed that it was paid. the floor in the room was sticky and dirty.

10

Heather

Jan 23, 2026

·

Stayed 1 night

Very courteous and clean

10

Michael

Oct 13, 2025

·

Stayed 2 nights

Clean room and staff are very nice

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Rooms

Rooms are often spacious and generally comfortable, with some praising the beds. Recurring downsides include firm or uncomfortable mattresses, intermittent noise from adjacent rooms or doors, limited TV options, weak sink water pressure, and occasional Wi Fi or HVAC issues.

Related guest reviews

8

Garry

Nov 4, 2025

·

Stayed 3 nights

My room was dpacious and spotless. Bed was comfortable. Light for reading was marginsl. I needed to add a day to my stay and booked another day online. When i went to check out/ check in early in the morning i was told that regardless that i had booked an additional room online at a discount price- only the walk- in full- pricd rate was available. I paid ot to not be locked out and potentially losing my property in the room- i had budiness that day and could not wait for the manager to approve the online booking. The day after my stay this has yet to be resolved. I have departed and will have to find the manager by pjone on the next business day. This kind of poor service is unacceptable.

8

Michael

Sep 27, 2024

·

Stayed 1 night

The room was nice the only problem I had with it is the suite no veiw Unless you really like shingles, room had a big window. With a solid shingle 5 foot in front of it lol

6

Tebicca

Mar 10, 2024

·

Stayed 2 nights

Very noisy. Very thalls and floors. No cable TV or smart TV. Absolutely terrible!

6

Jamie

Jun 18, 2025

·

Stayed 1 night

The staff are amazing and very helpful. The hotel could use some updates. The internet struggled and our credit card was charged incorrectly

4

David

Jun 17, 2023

·

Stayed 1 night

Room was noisy. Children in room above were running and wrestling late into the night. I asked the front desk to allow us to move to another room, but that was refused because the hotel was “fully booked”. When I made the request the parking lot was almost empty. We will never stay at this hotel again, although we drive past it weekly. Very disappointing experience!

6

Charlotte

Dec 12, 2025

·

Stayed 1 night

Heat/Air made noise all night. Pillows were great, bed was terrible.

8

BRAM

Jan 14, 2024

·

Stayed 1 night

Great room twice the size of last time. Bathroom was cold no way to fix that. Everything else was fine

8

Charlotte Renee

Jul 13, 2025

·

Stayed 3 nights

Staff were courteous. Room was spacious. Bed was a little too firm. Taco truck in parking lot was superb.

10

merrill

Apr 11, 2024

·

Stayed 1 night

BreAkfast had no dairy products since " the truck didn't come last week". No fruit other than apples and limited other breakfast items. Noise from closing room doors was very noticable. HVAC was quiet.

8

Ken

Nov 29, 2025

·

Stayed 3 nights

The staff were so sweet & so helpful. The room had a funny smell. The was no water pressure in the bathroom sink. We were on the 2nd floor & the elevator was down almost the whole time.

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Service

Staff are frequently described as friendly and helpful, with standout front desk interactions. However, several guests cite rude or inexperienced service, slow check in, and billing or overcharge problems.

Related guest reviews

8

Garry

Nov 4, 2025

·

Stayed 3 nights

My room was dpacious and spotless. Bed was comfortable. Light for reading was marginsl. I needed to add a day to my stay and booked another day online. When i went to check out/ check in early in the morning i was told that regardless that i had booked an additional room online at a discount price- only the walk- in full- pricd rate was available. I paid ot to not be locked out and potentially losing my property in the room- i had budiness that day and could not wait for the manager to approve the online booking. The day after my stay this has yet to be resolved. I have departed and will have to find the manager by pjone on the next business day. This kind of poor service is unacceptable.

4

Vickie

Jun 14, 2025

·

Stayed 1 night

Not much to like. They gave my room key to another person and I had to go trade with them. Air conditioning was terrible. Check in was slow. Room was very outdated. Mold around tub tile. Housekeeping knocked on door at 10:00 and check-out wasn’t until 12:00. I paid Expedia at time of booking. But the hotel charged me for the room too on the card I left for incidentals when I checked in. Couldn’t get anyone on the phone so had to go through corporate.

10

Kerry

Sep 2, 2024

·

Stayed 6 nights

Was visiting family from Washington State. Loved Michelle at the front desk!!! Very professional and friendly!! Will be back thank you Holiday Inn and Michelle!

8

Lynette

Jun 16, 2025

·

Stayed 1 night

We’ve stayed here many times and it’s not perfect but the main issue we’ve grown tired of is the staff aren’t very friendly. On this particular trip it felt like we were being looked down on. We had bought a new home and were coming in to empty our 3 storage units out at the lake and so whenever we’d get finished up, of course we’d be sweaty when we got back, but when I’d ask a question to the lady at the front desk, she’d treat me like I was beneath her and that really didn’t make me feel good at all. After this, we started staying in Sherman for all our other trips.

2

Kristie

Jan 12, 2024

·

Stayed 1 night

The person at the front desk was very inexperienced Had no idea what she was doing No manager to be found Paid for our room on Expedia and she went ahead and charged us too and then can’t figure out how to reverse it

10

Tim

Dec 20, 2025

·

Stayed 1 night

Cleanest, best maintained room I’ve had in 15 years. Great, friendly lobby staff !!!!

10

My Duyen

Sep 16, 2024

·

Stayed 2 nights

Clean hotel and friendly staff

2

Brittany

Apr 8, 2025

·

Stayed 2 nights

The receptionist was very rude. Called me with an attitude accusing me of not paying for our stay even though our bank account showed that it was paid. the floor in the room was sticky and dirty.

10

Evelyn

Jul 5, 2025

·

Stayed 1 night

Super friendly front desk and my room is large and clean. Michelle is so friendly

8

Ken

Nov 29, 2025

·

Stayed 3 nights

The staff were so sweet & so helpful. The room had a funny smell. The was no water pressure in the bathroom sink. We were on the 2nd floor & the elevator was down almost the whole time.

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Location

Guests find the setting quiet and convenient with easy access and short drives to restaurants. A few say it can feel somewhat remote.

Related guest reviews

10

Drew

Jul 30, 2025

·

Stayed 1 night

It was clean and convenient

10

Kelli

Jan 29, 2025

·

Stayed 2 nights

We were there for a funeral. Everything was good. Location was quiet and convenient.

8

Sandra

Aug 17, 2025

·

Stayed 2 nights

Very convenient

8

Robert

Sep 14, 2025

·

Stayed 3 nights

Remote and pool still closed

10

Rebecca

Aug 27, 2023

·

Stayed 1 night

One night stop halfway to our destination. Great quiet location with easy access.

8

Sandra

May 21, 2023

·

Stayed 4 nights

Place was very clean, comfortable (pretty new) and very convenient to get to/from. The included breakfast was varied and good, with someone on-sight to be sure that everything was in order. Our four-day stay was nice.

10

Joan

Dec 1, 2024

·

Stayed 2 nights

Staff friendly, could dress more professionally. Room clean. Short drive to restaurants and attractions.

8

BRAM

Dec 17, 2023

·

Stayed 1 night

Good hotel near hunting grounds. Only complaints, hardly any water flow in sink, sticky white mess under the ice bucket, smokers congregating in front of main entrance.

10

Sophia

Jun 12, 2023

·

Stayed 2 nights

Quiet, clean, large room, and very restful. It's the second time I've booked a room at this hotel

10

James

Aug 6, 2023

·

Stayed 1 night

Clean and quiet

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Dining

Breakfast is frequently praised and considered a highlight by many guests. However, multiple reviews mention shortages such as missing milk or dairy and, in one case, access limited by maintenance.

Related guest reviews

6

Timothy

Sep 4, 2023

·

Stayed 3 nights

Overall a good stay, not many choices in the area though. Out of milk and other breakfast items two days in a row. They still put out cereal, just no milk at all. Staff apologized for, “truck not coming in.” That is a poor excuse, go to the store, get supplies and serve the customer. Just not impressed with that part of the stay. I have to go back to the area soon and will stay at an adjacent property to see if they have any better service.

10

Sheila

Sep 7, 2025

·

Stayed 1 night

The breakfast was one of the best I’ve had in a hotel. Plenty of great options. The hotel was clean and smelled good. The staff was friendly and helpful. Our only issue was with the mattress. It wasn’t terrible but it was more firm than we are used to which caused my husband and me a little discomfort. Overall our experience was a good one and I would recommend this small town hotel over many I’ve stayed in that I would have expected more from.

8

Lynette

Apr 1, 2025

·

Stayed 1 night

We stay here anytime we come to Bonham because it’s honestly the BEST hotel there is in town. We’ve been staying here since it opened and things you can always count on here are consistency of a clean room, nice hot breakfast each morning, beds are still pretty comfortable; which is a HUGE plus when you’re sore from a long road trip, and they are pet friendly and since we travel with our yorkie, this is a big deal! One more thing that is a plus is the indoor pool! It’s always been clean and when we flew in with other family, my parents were able to swim with our little granddaughter and they all had an amazing time! If you’re making a trip to Bonham/Fannin County, this is where you’ll want to stay!

10

Cheryl

Jul 30, 2024

·

Stayed 4 nights

Hotel was nice and staff helpful and friendly. The breakfast was not that great. We ended up eating breakfast somewhere else.

10

Kelsey

Jul 22, 2023

·

Stayed 2 nights

Great breakfast. Clean rooms.

10

David

Mar 2, 2025

·

Stayed 1 night

Wry clean with one of the best breakfast bars I’ve been to in a long time.

10

Kena

Sep 9, 2024

·

Stayed 1 night

Clean spacious room. Front desk staff was extremely friendly. Breakfast was good!

10

james

Jun 19, 2025

·

Stayed 2 nights

Room was clean and comfortable. Breakfast was good.

10

Angela

Feb 23, 2025

·

Stayed 1 night

Great breakfast and comfortable beds.

10

merrill

Apr 11, 2024

·

Stayed 1 night

BreAkfast had no dairy products since " the truck didn't come last week". No fruit other than apples and limited other breakfast items. Noise from closing room doors was very noticable. HVAC was quiet.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$115
March	$159
April	$149
May	$123
June	$107
July	$106
August	$97
September	$142
October	$135
November	$134
December	$128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $199	2 $182	3 $201
4 $76	5 $106	6 $131	7 $127	8 $159	9 $142	10 $131
11 $86	12 $114	13 $138	14 $134	15 $131	16 $166	17 $142
18 $86	19 $106	20 $112	21 $116	22 $130	23 $125	24 $127
25 $74	26 $103	27 $145	28 $161	29 $119	30 $103	31 $110

Holiday Inn Express & Suites Bonham by IHG

Prices for Holiday Inn Express & Suites Bonham by IHG

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Hearing)

Suite, 2 Queen Beds

Suite, Accessible (Mobility Tub)

Standard Room

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Mobility Tub)

Room, 1 King Bed (Leisure)

Room, 2 Queen Beds, Accessible (Mobility Tub)

Suite, 1 King Bed

Room, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Hearing)

Guest reviews of Holiday Inn Express & Suites Bonham by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Bonham by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $145	22	23 $151	24 $124	25 $158	26 $99
27 $72	28 $108	29 $114	30 $133