Name: Crowne Plaza Newcastle - Stephenson Quarter by IHG
Address: Stephenson Quarter, Tyne and Wear (comté), GB
Price range: 82 $US–312 $US per night
Rating: 8.73

Ce qu'en disent des voyageurs

Au Crowne Plaza Newcastle - Stephenson Quarter de IHG, les clients soulignent l'emplacement idéal à côté de la gare, le service attentionné, les chambres spacieuses, ainsi qu'une piscine, un spa et une salle de sport. Ils signalent cependant des files d'attente, des espaces de détente limités et une qualité de petit-déjeuner variable aux heures de pointe.

La plupart des clients trouvent l'hôtel et les chambres très propres, bien que certains signalent des oublis de service, des traces de poussière ou des tapis tachés. L'emplacement central près de la gare est pratique pour la ville et le Quayside, mais l'accès peut impliquer un passage souterrain et, parfois, du bruit de train. Dans l'ensemble, attendez-vous à un établissement moderne et confortable avec de bonnes commodités et un accès pratique à la ville.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine, le spa et la salle de sport sont populaires mais exigus ; l'accès nécessite souvent une réservation ou de l'attente, et les vestiaires peuvent être étroits. Le parking est situé à côté, dans un parking couvert, ce qui est pratique, bien que les places ou l'accès puissent être limités. Le bar à gin est apprécié malgré un service parfois lent.

Avis de voyageur à ce sujet

8

Patricia

9 avr. 2023

·

A séjourné 1 nuit

Lovely room and great shower. A pity that the room was very hot and I had to turn the airconditioning on to cool it down as the was no possibility to open the window. Friendly staff. No possibility to use pool or gym at peak hours as the facilities are a bit small for the size of the hotel

10

LISA

6 janv. 2025

·

A séjourné 2 nuits

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

8

Victoria

20 janv. 2024

·

A séjourné 3 nuits

Hotel is in a very convenient location close to the station. Very comfortable rooms, good gym facilities, fantastic breakfast and very friendly staff. The spa facilities can get crowded, so choose your time wisely. Would definitely return to this hotel.

4

Gary

17 août 2025

·

A séjourné 2 nuits

Hotel was in a good location. We did not have robes in our room to use the pool and spa - we had to ask three times for these to be sent up and ended up just using a towel on our first visit to the Spa as we got fed up of waiting. In addition, a plug socket blew up when attempting to charge my phone which, whilst dealt with promptly was an inconvenience. The Spa area was smaller than anticipated, the loungers were too few and they need replacing - there was also a peculiar spell in/around the pool area on one of the visits. The Gin bar was lovely and staff provided great service.

10

Wayne

10 nov. 2025

·

A séjourné 2 nuits

Room was clean and comfortable great location. Nice to have a swim in the morning also

8

Nigel

11 oct. 2025

·

A séjourné 1 nuit

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Riley

2 sept. 2024

·

A séjourné 1 nuit

Stay here often for work, love the gin bar, pool and gym :)

10

Ashley

23 juin 2024

·

A séjourné 2 nuits

Fantastic hotel, very modern, nice large and light room. Good gym and spa facilities.

10

selina

31 août 2025

·

A séjourné 1 nuit

Pool was small and changing rooms small

10

Lionel

6 mai 2025

·

A séjourné 1 nuit

Good stay in a quiet place not far from the center. Nice facility and good restaurant, whether that's for the dinner or the breakfast, the staff was excellent. Room where really spacious. We enjoyed the spa, hot tub and hammam.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux commentaires décrivent l'hôtel et les chambres comme propres ou impeccables. Une minorité relève des lacunes telles que des zones poussiéreuses, des tapis tachés, des balcons ou des salles de bains sales, ou un service de nettoyage manqué.

Avis de voyageur à ce sujet

6

Peter

5 nov. 2023

·

A séjourné 1 nuit

Problem with the method attempted to clean crockery in the room. Dust layers in the room.

6

Andrew

21 févr. 2023

·

A séjourné 1 nuit

Our stay was good hotel was very expensive for breakfast £16.95 pp is extortionate. Room cleanliness was okay bathroom had not seen a mop or sweep very dusty and hairs on floor, main bad point is on the morning not having paid for breakfast we would of liked to be able to buy a drink from the bar but it was not open and not possible to get refreshments.

10

Elizabeth

10 mai 2023

·

A séjourné 1 nuit

Lovely modern hotel in central location, short walk from city centre or Quayside. Large, comfortable and well equipped room which was spotlessly clean. Nice pool and leisure facilities with well equipped gym. Excellent breakfast with good choice of food. Great service, all staff were really friendly and helpful. We will definitely stay here again

10

Kristina

29 nov. 2025

·

A séjourné 2 nuits

The room was spotless and staff were very polite and helpful

10

Carrie

12 oct. 2025

·

A séjourné 1 nuit

Very clean nice size

8

Rachel

15 nov. 2025

·

A séjourné 1 nuit

Nice room, very clean and complimentary prosecxo on check in was a lovely touch

8

Michael

3 mars 2023

·

A séjourné 2 nuits

Should be asked if a bath or shower is required. The shower tray was filthy and mouldy.

6

Chris

1 août 2025

·

A séjourné 4 nuits

The room was a lovely size, and the staff were really friendly. There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to. Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests. But overall a lovely stay

8

Margaret

18 nov. 2025

·

A séjourné 2 nuits

The room inside was clean and tidy. But very unkempt on balcony covered in bird poo and very dirty

2

Ali

24 juin 2025

·

A séjourné 2 nuits

Check in took over 25 minutes. They only had 1 system working, this was a late check in as well. Stayed for 2 nights, the key stopped working after the first night, they couldn’t do anything about it and just told me to ask someone from reception to come and unlock the door if needed The sink in the bathroom was blocked. The carpet wasnt clean, felt like the cleaners just cleaned on surface and not a proper deep clean you would expect.

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Chambres

Les chambres sont spacieuses, confortables et généralement calmes grâce à une bonne insonorisation, ainsi que des équipements utiles tels que de grandes télévisions et des réfrigérateurs. Les inconvénients incluent des chambres chaudes, une climatisation bruyante, des oreillers durs ou en boule, du bruit occasionnel et une flexibilité limitée en matière de literie pour les familles.

Avis de voyageur à ce sujet

8

Deborah

1 juin 2025

·

A séjourné 1 nuit

Quite noisy through the night and up to about 7am, guests. Noisy in corridors, outside and rooms above me.

8

Patricia

9 avr. 2023

·

A séjourné 1 nuit

Lovely room and great shower. A pity that the room was very hot and I had to turn the airconditioning on to cool it down as the was no possibility to open the window. Friendly staff. No possibility to use pool or gym at peak hours as the facilities are a bit small for the size of the hotel

8

Anne

16 avr. 2023

·

A séjourné 1 nuit

Only negative would be the bed was quite hard and the pillows were awful! Only stayed 1 night or I would have asked for new ones. Staff v pleasant

10

LISA

6 janv. 2025

·

A séjourné 2 nuits

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

8

Mechelle

16 avr. 2023

·

A séjourné 2 nuits

We had a 2x double bed bedroom (507), travelling as a family with a 14yr boy and 10yr girl who can't/won't share a bed. I asked for extra bedding and was given a single quilt, so improvised a single bed on the floor using the double quilt from one of the beds... I would so much prefer a room with a double and 2x singles but this seems to be impossible to find in many hotels. Good things: The pool was good (although tiny 19 capacity). We went down once when it was a bit busy, but they called us when we were able to go down to the facilities. Location Breakfast (husband and kids loved the waffles) Room size Separate bath and shower Things that could be improved: Shower pressure Bath plug was really stiff so hard to open/empty. Wasn't properly cleaned (fluff in bath, someone else's hair band on the floor behind the door) The nespresso machine had a piece missing so I had to hold the cup in place the whole time. I reported this on the first morning but it was not resolved..

10

gary

2 août 2025

·

A séjourné 2 nuits

Great location near Train Station. Rooms big and beds very comfortable

10

Aiden

21 août 2023

·

A séjourné 7 nuits

I recently stayed here for 1 week while visiting friends, the room was really nice, with a huge tv bed was very comfortable. Will definitely be coming again when i vist friends My only issues was, when the ac was on, it would make loud ringing sounds that lasted around 30 seconds

6

Craig

7 mai 2024

·

A séjourné 1 nuit

Room was far too hot. Despite the temperature controller turned down to 18 the room itself just continued to heat up. So bad I had to leave early AM

8

Jacqueline

19 mai 2025

·

A séjourné 3 nuits

Good location. Railway station, town centre and St Nicholas cathedral in easy walking distance. Staff were charming. Room was clean and comfortable and despite the proximity to the station it was quiet. Nice dining room with a good menu.

10

Roseanna

1 juin 2025

·

A séjourné 1 nuit

Super comfortable beds, big tv, really spacious room and bathroom. Breakfast spread was amazing! Really enjoyed our evening swim and jacuzzi. Overall, I can't fault it

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Service

Le personnel est fréquemment salué pour sa gentillesse et son efficacité dans tout l'hôtel. Cependant, des problèmes récurrents incluent de longues files d'attente pour l'enregistrement ou le petit-déjeuner, des comportements occasionnels désagréables ou un mauvais suivi, ainsi que des retards dans la résolution des demandes ou le nettoyage des chambres.

Avis de voyageur à ce sujet

4

Roxanne

28 déc. 2024

·

A séjourné 1 nuit

Really disappointed with this place! After reading the reviews I thought this was going to be a great choice for my son and partners anniversary. Getting through to the reservations team after 3 attempts on hold took over an hour and then no one came back to the call. I just wanted to upgrade the room as a treat for them but my son had to do that on arrival. The upgrade was to an unsuitable disabled room and the tv didn't work. The upside was they enjoyed the breakfast and the spa area. I'm still waiting for someone to contact me about the issues but my messages are unresponded to. Staff were uninterested & unhelpful so my son did not complain on checking out.

8

Nigel

11 oct. 2025

·

A séjourné 1 nuit

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Richard

14 nov. 2025

·

A séjourné 1 nuit

Reception staff were great

8

Samantha

11 févr. 2025

·

A séjourné 3 nuits

Stay here quite often for work, only downside is the huge very slow moving queue to be seated for breakfast!

10

Jemma

16 oct. 2025

·

A séjourné 1 nuit

We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel

6

Chris

1 août 2025

·

A séjourné 4 nuits

The room was a lovely size, and the staff were really friendly. There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to. Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests. But overall a lovely stay

8

Duncan

30 mars 2025

·

A séjourné 2 nuits

Great hotel in a good location. A little slow to get served at the front desk as there was only one member of staff on, but they were helpful. Breakfast - go for the cold options because the cooked was rather stale.

4

robert

11 févr. 2024

·

A séjourné 1 nuit

Lack of staff at check in, so long check-in queues. No staff at night for room service, ended up cancelling what we eventually ordered through reception because it was never coming. Just not good enough for a 4 star hotel.

10

Alex

15 nov. 2025

·

A séjourné 1 nuit

Reception staff friendly and efficient. Room was perfect

2

Ali

24 juin 2025

·

A séjourné 2 nuits

Check in took over 25 minutes. They only had 1 system working, this was a late check in as well. Stayed for 2 nights, the key stopped working after the first night, they couldn’t do anything about it and just told me to ask someone from reception to come and unlock the door if needed The sink in the bathroom was blocked. The carpet wasnt clean, felt like the cleaners just cleaned on surface and not a proper deep clean you would expect.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour la gare centrale de Newcastle et facile d'accès à pied au centre-ville, au Quayside et à l'arène. Certains trouvent l'emplacement du côté éloigné de la gare moins attrayant, avec un accès via un passage souterrain et du bruit de train occasionnel.

Avis de voyageur à ce sujet

10

Kevin

6 sept. 2025

·

A séjourné 1 nuit

Lovely Hotel that still feels fresh and up to date. Location is great now we have worked out how to get to the car park. Will stay here again.

10

LISA

6 janv. 2025

·

A séjourné 2 nuits

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

10

Stephen

2 févr. 2025

·

A séjourné 1 nuit

Very nicely appointed hotel, hidden away behind the railway station but still very central but less noisy than others. Large rooms well maintained & furnished.

10

Christine

17 août 2025

·

A séjourné 2 nuits

Location to the station, very convenient. Quiet location by close to every we wanted

8

Mary

11 mars 2024

·

A séjourné 1 nuit

We like it because it’s near the railway station.Hotel very good, clean, & staff very helpful

8

Andrew

26 août 2025

·

A séjourné 1 nuit

Good parking, easy walk into town centre. Staff very friendly

8

Mary

11 août 2024

·

A séjourné 1 nuit

The hotel is located behind the Newcastle railway station and was walkable with luggage, albeit better to come through the underpass to the right as you leave the station to reduce climbs. The hotel was very nice and notwithstanding we came in on a lunchtime train, they had a room available for immediate checkin. Our room was spacious, including a nice bathroom wit( an excellent shower. Breakfast choices were excellent and we enjoyed our breakfasts. Our only minor negative were the staff behind the bar in the Gin Bar who had to be prompted to get service.

8

Nigel

11 oct. 2025

·

A séjourné 1 nuit

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Jamie

19 avr. 2025

·

A séjourné 3 nuits

Great location. Walked all around town. Definitely would stay here again.

8

Philip

30 avr. 2023

·

A séjourné 4 nuits

Central location but feels like it’s the “wrong” side of the station.

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Repas

Le petit-déjeuner est souvent très bien noté avec un large choix. Aux heures de pointe, les clients signalent des files d'attente, des articles en rupture de stock ou de la nourriture tiède, et certains trouvent les offres du restaurant ou du bar trop chères ou le service lent.

Avis de voyageur à ce sujet

10

Sarah

31 mars 2025

·

A séjourné 2 nuits

Beautiful hotel, well maintained. Breakfast and the staff working during breakfast were great. Slow to clear used plates from tables but they were busy, the hotel would benefit from hiring more breakfast staff to take the pressure off. Room spacious and clean with wonderful bathroom. Complimentary water was appreciated. Pool area was small but clean and lovely to use. Really enjoyed the stay.

8

Huw

7 avr. 2024

·

A séjourné 3 nuits

Staff super, food quite overpriced - so many other restaurants around for cheaper, we paid more in hotel for a 3 course fixed menu than 3 courses with wine in Gino D'Campos. Good location 5 mins walk from rail station. Nice shower.

6

Andrew

2 déc. 2024

·

A séjourné 1 nuit

staff were helpful and polite, the room was comfortable we stayed in a crown plaza pre lockdown and the breakfast was easily the best We'd had in a long time in a hotel, since lockdown we've stayed in a crown plaza twice,Newcastle being the 2nd time and on both occasions the breakfast has been bang average eg in the quality of the ingredients, Sausage, black pudding and the kippers.

8

Nigel

11 oct. 2025

·

A séjourné 1 nuit

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Jemma

16 oct. 2025

·

A séjourné 1 nuit

We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel

8

Duncan

30 mars 2025

·

A séjourné 2 nuits

Great hotel in a good location. A little slow to get served at the front desk as there was only one member of staff on, but they were helpful. Breakfast - go for the cold options because the cooked was rather stale.

8

Amanda

25 févr. 2024

·

A séjourné 1 nuit

The hotel & room was nice but the Service let it down. Service at the gin bar was slow as the staff were all chatting amongst themselves plus the couldn’t do the cocktail I wanted from the menu. Breakfast service was poor as they had run out of most hot items and bread for toast and it took a while to replenish these. We weren’t offered a menu to choose the vegetarian options that were apparently available so did without

6

Lorraine

23 mars 2024

·

A séjourné 2 nuits

Quite a nice hotel but really more for corporate use. Drinks expensive & do not order the pizza! You’ll pay £16 for a frozen Goodfellas one. Good central location but we won’t be back.

8

Kymberly

11 mai 2024

·

A séjourné 1 nuit

Everything was great and Rebecca at the front desk was super helpful! The dining experience was subpar unfortunately.

8

Alan

23 août 2025

·

A séjourné 2 nuits

Pleasant stay but a few things could do with improvement. The staff were very pleasant and welcoming the room was a good size and clean. But our drinking water wasn't replenished for our second night. The major downside was breakfast. The breakfast room was too small for peak demand resulting in queues. Food quality was a bit mixed.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	120 $US
février	136 $US
mars	136 $US
avril	135 $US
mai	137 $US
juin	141 $US
juillet	142 $US
août	113 $US
septembre	163 $US
octobre	152 $US
novembre	163 $US
décembre	133 $US

di	lu	ma	me	je	ve	sa
1 $92	2 $201	3	4 $195	5 $161	6 $109	7 $192
8 $86	9 $175	10 $195	11	12 $182	13 $109	14
15 $91	16 $149	17 $182	18 $227	19 $155	20 $194	21 $312
22 $140	23 $127	24 $141	25 $208	26 $184	27 $206	28 $204
29 $86	30 $124

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Prix pour Crowne Plaza Newcastle - Stephenson Quarter by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 lits doubles, accès au salon club

Chambre Standard, 1 grand lit, accessible aux personnes à mobilité réduite

Chambre, 1 grand lit, accessible aux personnes à mobilité réduite, accès au salon club

Chambre Standard, 1 très grand lit et 1 canapé-lit

Chambre Standard, 1 grand lit

Chambre Standard

Chambre Standard, 1 très grand lit

Suite Junior, 1 très grand lit, accès au salon club

Chambre Standard, 2 lits doubles

Suite, 1 chambre, accès au salon club

Chambre Standard, 1 grand lit (Double Rain Shower)

Chambre Standard, 1 grand lit, accès au salon club

Chambre Standard, 1 très grand lit, accès au salon club

Chambre Standard, 1 grand lit et 1 canapé-lit

Avis des voyageurs sur Crowne Plaza Newcastle - Stephenson Quarter by IHG

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $132	20 $186	21 $221	22	23 $121	24 $212
25 $98	26 $82	27 $111	28 $114	29 $198	30 $200	31 $180