Hotel Santa Maria

Had a wonderful stay! The staff were so friendly and welcoming right from the moment I arrived. Breakfast was delicious as well. Thank you for a great experience—I’d happily stay here again!

Great location for Blackpool centre. Clean but needs a refurb. WiFi a bit unreliable.

It's quite a walk to the nearest tram station, and rather a struggle up the stairs at the entrance. Breakfast room always seemed very untidy with scruffy dirty tables, rather off putting. The bed was horrendous, pillows incredibly thin. Seemed quite differentbon arrival ti the pictures shown. Very disappointing, wish I'd booked elsewhere.

The staff were friendly and very helpful. There has been some effort made to start renovating the property but there is still an awful lot to do. Our duvet was dirty and we had to ask for a clean one and the window catch was broken. Having said that the room was warm, the bed comfortable and the bathroom had recently been updated. There was no hairdryer provided and only one medium sized towel was provided and they were very old and need replacing, one of them had a hole in it! The location was good with a tram stop being 2 minutes walk away or a 10 minute walk into town. Overall as long as you don’t expect too much then for just over £50/ night it does the job.

The staff were very helpful my room was clean but needs updating, the breakfast was pitiful sausage like a bullet one piece of bacon with fat. Nothing is self explanatory at breakfast you do not know what is hot water as all 4 state tea there is a big container that supplies milk which goes everywhere I suggest they need little jugs. When walking through the breakfast room to the lift it smells very strongly of damp. The seating area outside cannot be used from inside the hotel so when you have drinks you have to go outside and walk to the patio area so when needing more drinks it’s a hassle. I asked why we cannot enter the patio from inside the hotel the answer was that they have to keep the doors locked or homeless people enter and go upstairs. On a positive note apparently they will be refurbishing the hotel after Christmas.