Best Western Plus French Lick

It was close to the French Lick Hotel. Pool was a nice temperature will definitely stay again and they had a microwave in the room. My only complaint get rid of the bars of soap and put in containers on the as they do in many of the hotels now

Easy parking, easy check in and check out! Within distance of everything you want to go to in French Lick.

Property was very nice and French Lick beautiful. Only issue we ran into was the pool. There was way too much chemicals in it that it was strong, green color, and my rings got tarnished.

Lighting in bathroom was horrible. Bathtub was dirty. The Pool OMG green algae on pool walls very cloudy water no smell of chlorine and to top it off ants in pool and outside the pool. GROSS!!. For real very unhappy.

The hotel was clean. Staff was good. The treadmill and TV in exercise room didnt work. Breakfast was just ok.

The hotel was pretty clean, which is most important. But we were told at check-in that the pool was out of order, the ice makers (all but one) are out of order, and they have no shower caps.

It was in a good location. The pool was ok but there was a lot of algae on the bottom of the pool. There was no shower available the pool even though the sign said to take a shower before entering the pool. We were there for 4 nights and never got housekeeping. We asked for clean towels and they delivered them while we were gone. They left behind the full garbage can they had to walk by in order to leave the towels.

Pool water and pool room too cold to use. Told lady at front desk first 2 nights we were there. Tried again third night, no difference. Gave up trying. Room was clean and comfortable. Breakfast was good and dining area was clean. Staff was very friendly and helpful.

It was an easy check in. Breakfast was what you'd expect. It was nice that the pool was maintained. Beds were more firm than we're used to. The staff didn't know how the EV charger worked but after calling the number on the charging station, it was fixed. The cost is expensive for EV charging but still cheaper than gas. Overall we'd probably stay again.

It was a very nice stay and hotel and the breakfast was very good and had a good selection. The only criticism was the pool was heated but still very cold

We booked a golf trip to French Lick and decided to stay in the Best Western Plus....or rather Minus. Got to the hotel late after driving 4 hours. Got to our room, and went to bed. There was a family next door whose kids were out of control, running up and down the hall and yelling from 11:00 PM to 11:30 PM. Parents were nowhere to be found. Called the front desk at 11:30 to ask them to intervene. We heard the phone ring in the adjoining room. No one picked up. So, 15 minutes later I went down to the desk to request another room. Guy at front desk looked like I was bothering him. He said he didn't have the same type room (King) but he could put me in a room with two Queens for more money which was ridiculous. We were on the 2nd floor so I asked for a 1st or 3rd floor room. Instead he put us five doors down from the noisy room. Luckily it was quiet there and we slept well. Get up the next morning to shower for golf outing and see the inside of the shower curtain had five different places where blood was clearly visible. Told my wife to shower with the curtain pulled back. Upon checking out I told the front desk person about the bloody curtain. He said thanks and didn't offer a discount for our crappy stay. Don't go to this place. Mgmt seems to not care about making your stay peaceful or bloodborn pathogen-free.

Clean room.

The room definitely had not been cleaned…dust everywhere. We had to get something to clean the desk and table by the cushioned chair because something had spilled and never been cleaned. Breakfast was a 2 star at best. Food was barely warm. The item that topped it off was the little creamer cups curdled when we put them in our coffee. The young man at the desk was very friendly and gave us wipes to clean the spilled liquid in the room.

The staff was welcoming however my standards for a clean hotel are high and the mattress cover was stained to an extreme level and should not have been on a bed. Further more… there were crumbs behind the bed and nasty stains down the mattress protector. This is the second gross Best Western Plus I’ve stayed in and I’m beginning to think they don’t train their employees to pull the bed back and sweep it.

Sink had hair under the lip from previous party-Gross!

Mouse droppings on the nightstand. That’s a no-go for me

The most important thing a hotel room should be is clean. The room was very clean and smelled good without an overpowering disinfectant odor.

Breakfast as top notch. My only complaint was hallway on first floor didn’t look like it had been vacuumed and there were crumbs and hair clip on floor in our room.

This was our hotel stay during our French Lick visit. We were looking for something clean and quiet. When we first got there, we were given a room on the first floor. Immediately after walking in, i realize the room had not been cleaned at all. The bed sheets were crumbled up at the foot of the bed, there was a cold cup of coffee. We went back to the front desk and they apologized and gave us a room on the third floor. There was a lot of crumbs in the hallway which raises concern of how clean the hotel was. The beds were average, but the bathroom had great water pressure and hot water. Price was above average, higher than what you would expect given the above experience. On our day of check out, there was no one at the front desk. Typically I like to check out in person and hand the key card, but after waiting for 5 min I just drop the card and left. Not what you would expect in the morning for check out.

The room was not clean! Washcloth over the tub, hairclip beside bed and popcorn under the bed, ugh. Told the person at ckout and he said did you tell anyone "YES YOU". The breakfast area was very nice and friendly employees there.

The room was clean and quite large. Hotel appeared to be pretty new. The mattress was very comfortable. We didn't hear anything, the room was very quiet, and we got a good night's sleep. Front desk staff was friendly and polite. Breakfast was good. We were told the indoor pool water was very cold, so we didn't swim. That was our only disappointment. The town is very small so everything we wanted to see was only a short drive away.

The property was great! The only issue we had was the air conditioner in our room was extremely loud. It woke us up throughout the night. I’d suggest replacing them in all the rooms. Other guests was also complaining about that.

AC made noise all night.

Everything was perfect except for the pillows. The pillows were to soft and very lumping.

Walls and floors must be thin. We had noise coming from both sides and above our room.

Nice hotel. Very spacious. We enjoyed the continental breakfast.

Hotel was mostly good breakfast was good room was clean had one problem the mini fridge wasn’t getting cool I like it would be

The room was clean and spacious but the bed was lumpy and the pillows uncomfortable. The water in the shower was just warm.

Beds hurt your back make you sore didn’t sleep well at all .

The stay was great except for one thing. Please improve the pillows! They are tiny and very flat. Many people would appreciate this. Thank you!

We booked a golf trip to French Lick and decided to stay in the Best Western Plus....or rather Minus. Got to the hotel late after driving 4 hours. Got to our room, and went to bed. There was a family next door whose kids were out of control, running up and down the hall and yelling from 11:00 PM to 11:30 PM. Parents were nowhere to be found. Called the front desk at 11:30 to ask them to intervene. We heard the phone ring in the adjoining room. No one picked up. So, 15 minutes later I went down to the desk to request another room. Guy at front desk looked like I was bothering him. He said he didn't have the same type room (King) but he could put me in a room with two Queens for more money which was ridiculous. We were on the 2nd floor so I asked for a 1st or 3rd floor room. Instead he put us five doors down from the noisy room. Luckily it was quiet there and we slept well. Get up the next morning to shower for golf outing and see the inside of the shower curtain had five different places where blood was clearly visible. Told my wife to shower with the curtain pulled back. Upon checking out I told the front desk person about the bloody curtain. He said thanks and didn't offer a discount for our crappy stay. Don't go to this place. Mgmt seems to not care about making your stay peaceful or bloodborn pathogen-free.

Had to have the keys redone 2 times. The door wouldn't open. had to throw all our stuff in the hallway the first time then go down stairs to the front desk, receptionist was grumpy. 2nd time, the next day had to go down again, the door wouldn't open. Receptionist asked how long I was staying, they should have known that, she looked at the screen. I think some of the employees could use a course in Hotelmanship.

Day desk cerk should be trained on customer service She was rude and apprared to hate her job We were not greeted with a smile but rather with a look like she didn't want to be here. I asked her is she didn't like her job and she replied that she did. When I said it did not appeared like she did she wanted to start an argument.I travel a great deal and never in 60 years experienced someone like this. Management need to TRAIN their clerks

Overall good. Upon checkin the clerk must have not been in a very good mood. Didn’t let it ruin my trip and the next morning I had my request to add my stay in to my rewards with the staff on duty.

Overall pretty good! The lady who checked us in was very curt. No greeting, no eye contact... hospitality seemed to be missing.

Did not sleep whatsoever. The flooring above us jad a horrible crewm when ever someone walked. Screaming kids above us with constant pacing and squeaking. I recommend that subfloor on second floor to be reinstalled correctly without the creeking .

The overall experience was very easy and friendly.

Staff was friendly and helpful.

Definitely one of the nicer hotels in the area for the price. Excellent, friendly, and accommodating staff. Only downside was the breakfast on our last day when selection and service were lacking. Could of been partly our fault as we arrived for the last hour of service.

To begin with, the front desk, lady was very rude and acted like it was an inconvenience to check us in. She couldn't seem to get out of her chair to do anything. I called the property and asked if they had a hot tub.I was told guess they currently do not. There are signs all over the hotel that say vending machine.There are none. We had random people knocking on our door in the middle of the night. The housekeeping service came to our room.Open the door while we were currently Annette, without even bothering to knock or announce, they were opening the door.

Great place to stay. Very convenient loaction.

Close to the Casino.

Easy parking, easy check in and check out! Within distance of everything you want to go to in French Lick.

Great place to stay in the French Lick area. Close to everything. Clean, quiet. Staff was great. Much more affordable than staying at the French Lick Hotel or West Baden Hotel

Close to everything but was also in an area that you felt remote.

Came for a conference. Hotel is good location to conference center. Comfortable, nice clean rooms.

liked the room layout and free breakfast. didn't like that there was nothing within walking distance...like bar or restaurant or convenience store

Very close to French Lick Hotel and activities .

Close to casino

It is a very nice property at a good price. Just not much close by. But most things are only a 5-10 minute drive aeay

Great breakfast very well kept.

The room smelled good and it was clean. The breakfast was a feast

The breakfast was very good and hot. The staff was very friendly and knowledgeable about the area.

The room definitely had not been cleaned…dust everywhere. We had to get something to clean the desk and table by the cushioned chair because something had spilled and never been cleaned. Breakfast was a 2 star at best. Food was barely warm. The item that topped it off was the little creamer cups curdled when we put them in our coffee. The young man at the desk was very friendly and gave us wipes to clean the spilled liquid in the room.

Only problem that the breakfast food was not hot eggs and potatoes were cold

Clean. Great breakfast and coffee.

We came for 2 nights because we had never been to French Lick. The hotel was nice and comfortable. The breakfast choices left much to be desired. The first morning was sausage and eggs and the next was biscuits and gravy but no potatoes or fruit cups or even bananas . I’ve been to Beat Westerns with better breakfasts. Oh and not even hard boiled eggs. The room and bed were both comfortable. I don’t understand a card asking for tips though when no one cleans the room during my stay.

Good place to stay. They have great coffee, which is a rarity in a hotel. Breakfast was good with meat and eggs offered each day. Good fruit too. Very affordable stay.

well I got down to eat at 8:30 and nothing to eat but this place rocks. nice folks and very helpful

Breakfast was excellent and parking was easy. Comfortable room.