Name: Microtel Inn & Suites by Wyndham - Penn Yan
Address: 124 Elm Street, Town of Milo, US
Price range: $67–$109 per night
Rating: 8.63

What guests think

At Microtel Inn & Suites by Wyndham - Penn Yan, travelers frequently praise the clean, good-value rooms and walkable downtown location near restaurants, while also highlighting friendly, accommodating staff and convenience for exploring Keuka Lake and the Finger Lakes.

Rooms are generally small but comfortable, with occasional noise and maintenance issues plus spotty Wi-Fi reports. Facilities draw mixed feedback: the indoor pool and basic amenities are appreciated, but the elevator can be slow, parking is limited at busy times, and there is no on-site EV charging. Breakfast quality varies widely, from simple continental fare that some enjoy to limited selections or items not replenished during busy mornings. Overall, it suits travelers seeking value and convenience more than extensive amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic with positives and negatives: guests use the indoor pool, but several note a very slow elevator and limited parking, and multiple reviews mention no on-site EV chargers. A few reported cloudy or green pool water on some stays.

Related guest reviews

10

Gary

Feb 9, 2024

·

Stayed 2 nights

Staff was welcoming and very kind. Rooms were comfortable and clean.Good breakfast. Parking was limited. Really need more parking. We would definitely stay here again, though.

8

Nikki

Jul 15, 2025

·

Stayed 1 night

The property was nice. it was clean mostly. The parking was tough and if they didn't have immediate parking you had to park in the adjacent tavern parking which is a little sketch late at night. The manager on duty, Nikki was very pleasant and lovely to work with upon arrival. The room was small but quaint and clean. Beds were comfortable although their bed sheets did not fit the mattresses. They did not have irons and ironing boards in the room but when I called down for one they were able to provide one which was broken but functioning. The elevator is super old and slow and should be updated to only allow access to floors using a key card because anyone can walk in and take the elevator to any floor with no issue. We did not use the pool but it seemed nice. Complimentary breakfast was good with nice optionality. Overall, it was a pleasant one night stay. Would stay again. Cute little town.

10

Jeremiah

Sep 21, 2025

·

Stayed 2 nights

Enjoyed our stay. Nice amenities, just missing EV charging station.

10

JOSE

Jun 23, 2025

·

Stayed 2 nights

A very nice lodging right at the heart of Penn Yan, a quaint town that is literally right beside the beautiful Keuka Lake. The only downside is its limited parking spaces and when this was brought up with the front desk staff who was on duty, she could not offer an option where to park in case guests arrive and there are no available spots within the property. No traveler would want to find out that their vehicle was towed or assessed a fine because of illegal parking.

4

Tammy

Feb 27, 2023

·

Stayed 1 night

We specifically came to use the pool as I have not been able to walk for two months. The water was green and the clerk did not know when the water was tested last. The two desk staff that I dealt with were great and very professional. I also had a problem that I got the wrong room and was asked to pay an extra $20. I have jpeg to up load if I see a spot for that.

8

William

Oct 21, 2023

·

Stayed 2 nights

Ther elevator needs an upgrade ..........it is so slow!

8

Christina

Oct 6, 2025

·

Stayed 1 night

Parking was at a premium because I arrived late and there are limited spaces coupled with tavern patrons using the hotel lot. Everything was great except being awakened to loud music and shrill screams from students holding a car was at the firehouse directly across the street.

10

John

Aug 22, 2024

·

Stayed 2 nights

Very clean and well maintained property. The limited continental breakfast. Was well maintained by the help. Nice well maintained pool. The front desk was very helpful when required... What highly recommend to stay there.

10

James

Sep 22, 2025

·

Stayed 1 night

Good dining within walking distance. Excellent modern room, but desk light isn’t working. No electric vehicle charger, but I was able to find a weatherized external outlet for my plug-in hybrid.

10

Kaeolani

Sep 28, 2025

·

Stayed 3 nights

The hotel room was clean but very small (obviously since it was a Microtel). The staff were really friendly and the breakfast was okay. Penn Yan is a small town but the hotel is located very near several restaurants, stores, and taverns. All in walking distance. The only thing about this hotel and that it has only one elevator and it is very slow.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe very clean rooms and well-kept common areas, but cleanliness and housekeeping are inconsistent. Recurring issues include missed room service, unclean bathrooms, and occasions where rooms were not properly prepared between guests.

Related guest reviews

10

Tammy

Nov 16, 2025

·

Stayed 2 nights

Room was very clean.

8

SUSIE

Sep 10, 2025

·

Stayed 2 nights

Beds were comfortable and clean except for the pillows. They need to be cleaned or replaced. Space and room arrangement was good. Could really use a better mirror meant for women with good lighting around it. Major issue was the mold in the corners of the shower and bathroom floors not clean. Facilities were good just not clean enough for me.

4

Alexandrea

Dec 25, 2025

·

Stayed 2 nights

The room didn’t really look/smell like it was cleaned. The bed didn’t look like it was changed. It just looked ‘fixed’. We also never received new towels for the next day.

10

Danielle

Dec 13, 2025

·

Stayed 1 night

Clean hotel, friendly staff & conveniently located.

6

Michele

Oct 10, 2023

·

Stayed 1 night

we got in late and went right to sleep. when we woke up there were rose petals that had fallen out of the bed . they were obviously there from the people before us. i went down to the desk in the morning and they said they couldn’t do anything for us because we booked through Expedia. Offered nothing for having a dirty bed. the hotel otherwise was very nice.

8

Joseph

Jan 1, 2026

·

Stayed 1 night

Location location location!! Room and hotel were very clean

2

Rachel

Aug 16, 2025

·

Stayed 3 nights

There was dog feces in our room. Mild in the shower and it appeared to be blood on the walls.

4

Samantha

Jul 30, 2025

·

Stayed 1 night

Unfortunately despite the review caught this location at a bad time. The manager had quit. The lady at checkin said she walked out the week prior and was called back. They are short staff and she said it’s going to take a while for the hotel to get back to what it used to be. Checkin time was scheduled for 3pm and the room was not ready until 6pm. The lobby bathroom was out of order. She asked me what I would like to do because my room was not ready and I asked what my options were and she said I actually didn’t have any since they were fully booked… she was trying her best given their situation. The room had an odor to it. There was black mold on the bathroom ceiling, and it looked like ash was left in the toilet… leads me to wonder how clean our room actually was? Really disappointing especially for how much this room cost. I was given the regional or district managers number in order to call her and advise my experience and ask for a discount. This was a very inconvenient stay when on vacation.

2

dina

Aug 13, 2025

·

Stayed 2 nights

So dirty we couldn’t stay so not sure the comfort of the beds. Walked into the room to filth. Stains on the couches bathroom walls and floors. Completely unacceptable (x 2 rooms) we left

8

Xiaoling

Jun 21, 2024

·

Stayed 3 nights

Cleaning was not good, bath has yellow mildew, and hair in sink.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact and functional; beds are often comfortable, though some guests found mattresses or pillows uncomfortable. Guests report occasional noise from hallways or nearby venues, and intermittent maintenance or Wi-Fi problems such as faulty fixtures or shower temperature control.

Related guest reviews

8

jennifer

Apr 29, 2024

·

Stayed 2 nights

Room by elevator a bit loud. Also, they played a very low music in the hallways, all night long too. It wasn't loud but for a light sleeper like myself I found it a bit bothersome. Great location.

6

Roland

Aug 19, 2025

·

Stayed 3 nights

I reserved a single room with a king bed, it wasnt "ready" and got "upgraded" to a handicap accessible "suite", which seems like like I got another sink, a sitting space, and a smaller bed. Curtains wouldnt close properly, ottoman was broken, black mold growing on tub/shower fixtures, no additional TP, only 3 squares left on roll, 4 tissues in tissue box. Card keys had to be reset 3 times throughout my stay, yes I got locked out of my room. But AC worked well, as did tv and fridge and microwave.

10

Anne

Jun 26, 2025

·

Stayed 1 night

Everything is fine but the WiFi password doesn’t work. First world problem.

8

Sara

May 2, 2023

·

Stayed 1 night

Our room was very comfortable and seemed clean. The bathroom vanity is tiny, so it was a little inconvenient and the elevator was very slow, but overall it's a nice hotel with a comfortable temperature and beds and also has a decent amount of parking, which puts it over a lot of hotels I've stayed at in the last few years. It's also in a very convenient location, with places to eat and things to do nearby.

10

Joseph

Aug 6, 2025

·

Stayed 1 night

Clean and comfortable

6

Joseph

Apr 15, 2024

·

Stayed 3 nights

Beds are not that comfortable pillows need to be replaced

10

MICHAEL

May 16, 2025

·

Stayed 1 night

Set nice property. Walls a little thin so some noise from outside and the plumbing . Okay breakfast. Will definitely stay here again

6

Patrick M

Jul 6, 2025

·

Stayed 1 night

trash in parking lot and near entrance. wifi password did not work. I did not reserve an accessible room.

6

Brendan

Oct 21, 2025

·

Stayed 2 nights

When you take a shower, your only options were burning hot or really cold. When you turn the shower valve to the middle. Does not change water temp. Water still would come out either burning hot or ice cold. Needs a plumber to come out and look at the shower valve.

10

Kaeolani

Sep 28, 2025

·

Stayed 3 nights

The hotel room was clean but very small (obviously since it was a Microtel). The staff were really friendly and the breakfast was okay. Penn Yan is a small town but the hotel is located very near several restaurants, stores, and taverns. All in walking distance. The only thing about this hotel and that it has only one elevator and it is very slow.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and accommodating, with quick problem-solving and occasional upgrades. However, there are reports of slow or delayed check-ins, billing errors, understaffing, and an isolated instance of rude service.

Related guest reviews

2

Angela

May 16, 2023

·

Stayed 2 nights

A staff member was incredibly rude and condescending as we attempted to check in. This hotel wouldn’t let my brother stay on the property because he’s 20 years old and didn’t have parent consent. I explained that I am his 31 year old sister and the staff member continued to be disrespectful. I am shocked by this hotel’s absurd policy but I am truly disgusted by this employee who was on a power trip. He should be removed immediately.

6

bruce

Aug 20, 2024

·

Stayed 1 night

Check in person is WAY too slow. Can not multitask. 2 people ahead of me took 1/2 to check in.

10

kelley

Jul 7, 2023

·

Stayed 1 night

I ended up arriving earlier than anticipated and they were able to check me in anyhow which was a huge help because it was 90° and i was traveling with 2 small dogs who would otherwise had to have stayed in the car, running with the A/C on while I completed my appointments. This is my 3rd stay in the Penn Yan Microtel and won't hesitate to stay again next trip.

4

Samantha

Jul 30, 2025

·

Stayed 1 night

Unfortunately despite the review caught this location at a bad time. The manager had quit. The lady at checkin said she walked out the week prior and was called back. They are short staff and she said it’s going to take a while for the hotel to get back to what it used to be. Checkin time was scheduled for 3pm and the room was not ready until 6pm. The lobby bathroom was out of order. She asked me what I would like to do because my room was not ready and I asked what my options were and she said I actually didn’t have any since they were fully booked… she was trying her best given their situation. The room had an odor to it. There was black mold on the bathroom ceiling, and it looked like ash was left in the toilet… leads me to wonder how clean our room actually was? Really disappointing especially for how much this room cost. I was given the regional or district managers number in order to call her and advise my experience and ask for a discount. This was a very inconvenient stay when on vacation.

2

Scott

Jul 4, 2024

·

Stayed 1 night

I stayed there two nights with two rooms. Everything was fine we checked out and then booked the next night because we did not finish the job in the area where we were working. So once I booked the third night with two rooms through Expedia we got to the motel and they put my other guy in a dirty room and had to move him. When I got home from this stay and mind you this was back on the 27th of June it is now July 4th. They had charged my card the full price for two rooms beyond what expedia charged me. Thinking it was a simple mistake, I called them and politely asked that they fix it. Instead of fixing it they charged me two rooms again at the full price. So now I have paid for four rooms that were paie for it originally through expedia. So now they have $450 of my money and they cannot seem to get it rightThey are very incompetent and need to be fired including the freaking management. I went to my bank about it because microtel in Penn Yan said that it was my bank's issue. There's no reason my bank should be involved. However I did go to my bank even though the problem is on the microtel side. The bank told me that it was a microtel issue. If this does not get resolved very very very very soon I will start legal proceedings and most certainly make it known to all of Penn Yan possible and the microtel system that these people stole my money. All I want is my money back that they charged me beyond what I paid Expedia.

10

Deepak

Apr 28, 2024

·

Stayed 3 nights

Everything about the hotel was great, but the most important part was the attitude of one of the staff members Olivia. When we called the front desk about an issue in the room, she attended to it herself because the housekeeping staff was not available at that hour. She also took the trash out herself, cleaned the bathroom floor which was not really required, or expected from a front desk staff member.

10

Deborah

Aug 26, 2025

·

Stayed 3 nights

Jennifer, the agent who checked us in was awesome! There were restaurants in walking distance. Walgreens close by. For finger lakes experience, you have to drive.

10

Michael

Apr 11, 2025

·

Stayed 3 nights

Our first night was rough. A guest right next door was coughing and snorting all night and our sleep was bad! We asked to be moved to another room if the guest was going to be there again and we were not only graciously moved but upgraded to a suite. The rest of our stay was fine.

10

Yunbing

Aug 30, 2023

·

Stayed 2 nights

The front desk is always helpful to resolve issues. I had booked a suite, but it is right next to the elevator, and I requested to exchange to a room farther away from the elevator, and my request was granted without any issues. The shower drain was going slowly on the first day, and it’s fixed immediately after I reported the problem the next morning

10

Laura

Oct 4, 2025

·

Stayed 2 nights

The staff are amazing!!!

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AI-generated summary based on recent guest reviews

Location

Central, walkable location close to downtown restaurants, shops, and the lakes, making it convenient for exploring the Finger Lakes. Some guests experienced nighttime noise from nearby bars or the firehouse, and parking can be tight.

Related guest reviews

10

Carolyn

Sep 16, 2025

·

Stayed 3 nights

Perfect location to either Seneca, Geneva or Keuka

10

Jay

Oct 6, 2024

·

Stayed 3 nights

Perfect location. Clean property

8

Joseph

Jan 1, 2026

·

Stayed 1 night

Location location location!! Room and hotel were very clean

8

Merri

Aug 25, 2025

·

Stayed 1 night

This is the second time we stayed here--great location, walkable to Penn Yan restaurants and bars. Very close to Keuka Lake and not far from Seneca Lake. Staff is friendly. Hotel room is clean and spacious. We will be back--one of the easiest & most convenient places to stay in the Finger Lakes

10

Wendy

Sep 17, 2025

·

Stayed 3 nights

Room was very clean. Staff was friendly and helpful. Convenient location. Easy to walk around the town. No need to drive. Very quiet and clean in Penn Yan.

10

David

Jun 3, 2025

·

Stayed 3 nights

Perfect location for a weekend trip. Close to restaurants, breweries, wineries and local sites. Nicest Microtel I've been at.

10

SARITHA

May 28, 2024

·

Stayed 2 nights

The location is perfect for a weekend getaway! The staff is exceptional. Our room was clean with plenty of comfortable pillows. Shower was great. The 24 hour coffee machine in the lobby is an added bonus. We'll definitely be back!

8

robert

Jun 12, 2025

·

Stayed 3 nights

In the middle of downtown within easy reach of things, clean rooms fair price

10

Mark

Aug 25, 2025

·

Stayed 1 night

Great location right downtown with easy access to shops and dining.

10

Lynn

Jun 17, 2025

·

Stayed 1 night

Fantastic location and loved visiting the town!

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some appreciate the simple continental spread with waffles and coffee, while many others found selection limited, pre-packaged, or poorly replenished during busy periods. Hot items are often absent and equipment or layout occasionally causes bottlenecks.

Related guest reviews

8

Anne

Oct 13, 2025

·

Stayed 1 night

Our rooms were clean and quiet. The issues were with the pool room running out of towels and the breakfast food running out and not being replenished on a busy morning. A waffle maker and juice dispenser were also out of order. We've stayed before on a less busy night and had no issues so we will be back.

6

Catherine

Dec 29, 2025

·

Stayed 1 night

Room was just ok, dark. Bed was not the most comfortable. Breakfast was very limited, waffles and a few bagels, we ended up going to grab something because it was so limited choices

10

Dawn

Oct 27, 2025

·

Stayed 1 night

Clean room, good breakfast options , Parking good

8

Sharon

Sep 4, 2025

·

Stayed 1 night

Nice location, easy parking, clean, comfortable room, cold fridge, nice breakfast, pleasant staff. Good stay.

8

Linda

May 10, 2025

·

Stayed 2 nights

The hotel was close to several restaurants and shopping. The breakfast was good and well-stocked. There was only one microwave in the breakfast area with several options that needed to be microwaved, and on a weekend morning with a lot of guests, they really could have used a second or even a third one.

8

Anthony

Sep 23, 2025

·

Stayed 1 night

The stay was very good! The staff was great as well as the location. There were no issues with the room. The only negative was the breakfast. While they had a waffle maker most of the food was pre-packaged and not great. There were several breakfast spots close to the hotel that would be a better choice.

10

Jaydutt

May 24, 2024

·

Stayed 1 night

The best experience. Kudos to everyone in management. Continental breakfast could be expanded to include scrambled eggs or something but that’s a very minor complaint tbh.

6

Lakeena

Sep 15, 2025

·

Stayed 1 night

The worst breakfast selection I have ever seen. Because of this I will never stay at this location again.

6

Robert

Sep 27, 2023

·

Stayed 1 night

Poor tv selection. worst breakfast which I have ever encountered. Really chintzy. Room was fine,

10

Biswadeep

Sep 1, 2025

·

Stayed 3 nights

Hotel room was decent with housekeeping everyday. They had a good breakfast buffet (no hot items available) & all day coffee/tea. Never got to using the pool since it was cooler weather. Overall good accommodation if you are visiting the area.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$80
March	$79
April	$86
May	$127
June	$152
July	$150
August	$153
September	$153
October	$143
November	$93
December	$79

Su	Mo	Tu	We	Th	Fr	Sa
1 $74	2 $84	3 $79	4 $75	5 $74	6 $109	7 $106
8 $67	9 $80	10 $88	11 $83	12 $76	13 $109	14 $109
15 $79	16 $81	17 $81	18 $79	19 $79	20 $100	21 $109
22 $79	23 $77	24 $85	25 $77	26 $88	27 $101	28 $109
29 $82	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
		1 $80	2 $74	3 $75	4 $102	5 $101
6 $70	7 $75	8 $78	9 $79	10 $73	11 $101	12 $101
13 $76	14 $76	15 $77	16 $78	17 $80	18 $97	19 $102
20 $70	21 $74	22 $71	23 $75	24 $70	25 $95	26 $97
27 $71	28 $75	29 $76	30 $75	31 $90

Microtel Inn & Suites by Wyndham - Penn Yan

Prices for Microtel Inn & Suites by Wyndham - Penn Yan

Monthly average prices

About this property

Location

Guest reviews of Microtel Inn & Suites by Wyndham - Penn Yan

Who stays here?

What guests think

Property Policies

Check-in instructions

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