Villa Piedimonte

The view is amazing. We really enjoyed that. Our room was quite spacious and the bedroom and bathroom was always clean. The staff are quite friendly with the exception of one front desk gentlemen. We enjoyed the welcome drinks as well as a special touch for my bday they provided complimentary. Now for not so great; our room thermostat was malfunctioning constantly. We couldnt ever change it ourselves. Called the front desk numerous times and never had anyone actually come take a look-they just said they will shut it off on their end, but it kept coming on and off on its own. We had the room fluctuate from 18c to 26c frequently so made sleeping impossible. Also our room was right below the kitchen area, so you constantly hear the screeching and movement of chairs right above your head - a very much annoyance that also made sleeping difficult. Beautiful spot. But things like this need addressing please.

all great

The room was spotless and the view amazing. The staff was kind and available at all times. The food at the hotel restaurant was great. Would definitely stay here again

Wonderful

Negatives: Breakfast was okay, not much variety and I didn’t like the fact that the eggs were in the same pot with meats (I am vegetarian). Coffee offered was pretty bad. The shower temperature was faulty, constantly changing from hot to cold. Tried bringing this up with reception who sent a plumber who looked at it for 2 minutes and said he can’t do anything. One night we were served food from room service which was not cooked properly- some of it was almost frozen still. Every time we wanted to leave the hotel in our car we had to wait several minutes for reception to open the gate. Ventilation fan in our room was not working properly. Positives: The room was amazing, from the balcony to the bed to the bathroom, everything was beautiful. The staff was really friendly. Easy parking space. Swimming Pool was lovely.