Name: Douro Royal Valley Hotel & Spa
Address: Lugar de Portela do Rio, Pala - Ribadouro, Ribadouro, Ancede e Ribadouro, Santa Leocádia, Baiao, Portugal, Baiao, Porto District, PT
Price range: US$152–US$323 per night
Rating: 8.63

What guests think

At Douro Royal Valley Hotel & Spa, travellers consistently highlight breathtaking river views and relaxing pools, with many praising the generous breakfast and friendly staff, while noting remote access, dated areas, and service inconsistencies for a supposed five-star stay.

Rooms are generally spacious and comfortable with balconies and standout river views, but some mention worn furnishings, sterile decor, minor maintenance issues, patchy in-room Wi-Fi, and non-smart TVs. Pools and spa areas help guests unwind, though parts of the spa and gym feel dated or limited, and occasional elevator glitches or pool cleanliness issues appear. Dining ranges from excellent to mediocre with limited menus and occasional slow service, making this a quiet, scenic retreat best for relaxing on site.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Infinity and indoor pools are a highlight; the spa is relaxing but some areas feel dated or limited. Gym equipment and elevators draw occasional complaints; free garage parking is available.

Related guest reviews

10

Damian

3 Aug 2024

·

Stayed 3 nights

Fabulous place - best infinity pool ever

10

Darren

22 May 2024

·

Stayed 3 nights

We stayed three nights and thoroughly enjoyed our stay. Our room was on the 8th floor and was more a suite than a room. It comprised a king size bed, large couch, table for two and a bathroom. This room also had the added benefit of a private terrace/garden with river views. Quality of fitout was of a high standard and also included were robes and slippers. Additional facilities included in the room rate were three pools (and outdoor horizon pool, an indoor swimming pool and an indoor spa), sauna, steam room and a tennis court. In terms of dining there is a pool bar, another bar and a restaurant as well as room service. We ate at all four areas and the food was consistently good as was the service. We also had breakfast each day in the restaurant which had a good range of food and drink. The staff were exceptional and friendly and made our stay enjoyable. Overall an amazing stay.

10

Jacob

1 Oct 2025

·

Stayed 1 night

Alt var fantastisk. Super skønt hotel, fantastisk udsigt, fantastisk pool både ude og inde. Dejligt stort værelse med velkomstgave. Alt ialt 5*

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10

Jean-Christop

3 May 2025

·

Stayed 2 nights

Une situation exceptionnelle, des prestations de spa exceptionnelles, une piscine à couper le souffle.

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8

Mariya

13 May 2024

·

Stayed 1 night

Views are beautiful!!! My recommendation to property: fix the elevators. A lot of the elevator buttons don’t work. Saw multiple people confused about the elevator because some buttons don’t light up. One of my pillows had a yellow stain on it. It was clean but the stain was unpleasant. Discard it if bleach does not remove a stain. The service at breakfast could be improved upon. They were out of a lot of items. Also, there was a massive line to get coffee. If it takes so long to get a cappuccino/latte, why not have servers offer coffee to guests instead of making that self serve as well? I actually don’t think I’ve ever gone anywhere where I had to get my on coffee during breakfast…. They were also out of coffee cups….

10

Willem

16 May 2022

·

Stayed 2 nights

prachtig en luxe hotel direct aan de Douro. Gratis partkeren in de parkeergarage. Mooie kamer met balkonnetje uitkijkend over de rivier. Nespresso apparaat op de kamer. De Douro wordt nauwelijks bevaren en er heerst ultieme rust. Zeeer uitgebreid fantastisch ontbijtbuffet. Diner was erg goed; Nederlandse prijzen; uitgebreide wijnkaart. prachtige wellness; binnen en buiten zwembad met grote ligweide met zonnestretchers. infinity pool; sauna en stoombad; uitkijkend over de Douro. zeer vriendelijk en behulpzaam personeel.

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10

Kayril

11 Sept 2025

·

Stayed 8 nights

Everyting was perfect, except the gym. Some of the machines were not working properly.

10

Joe

17 Oct 2025

·

Stayed 2 nights

The location is truly stunning. The view from the top floor and pool area is so spectacular. The staff was excellent. The breakfast was top quality and so much choice. Dinner was also excellent although pricy. The spa and pools were great as well. Overall the hotel is a great spot, some of the decor felt outdated and outdoors some repairs are needed. But we were very happy with our stay.

10

Leo

20 Apr 2024

·

Stayed 3 nights

Grand property with spectacular views. Modern design. Free garage parking. Spa didn’t meet expectations, but otherwise facilities are great for a relaxing trip to the wine country. Be prepared to navigate twisty roads to get there and move around the wine country. A lot of fun if you enjoy spirited driving.

10

Susana

7 Aug 2025

·

Stayed 1 night

Au top! La chambre est spacieuse, propre et confortable. Les piscines intérieure et extérieure sont très agréables. L’hôtel offre tous les services possibles. Personnel chaleureux et accueillant.

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Cleanliness

Many guests found rooms and common areas clean and fresh. Some reported issues like stained carpets or linens, a sewage smell, and lapses such as pool or playroom cleanliness.

Related guest reviews

10

Elsa

13 Oct 2025

·

Stayed 2 nights

Room is clean.

10

Faheem-Ali

9 Oct 2025

·

Stayed 4 nights

Amazing place with great view. Hotel was clean and staff was friendly. Spa has sauna and steam room available for guests.

10

Ana

16 Jul 2025

·

Stayed 1 night

Um dos hotéis mais incríveis em que fiquei. Quartos ótimos com uma vista única sobre o Douro. Tenho apenas a salientar a falta de limpeza da piscina. Pelas 12h a piscina ainda not inja sido limpa e tinha vários insetos. Também de realçar falta de manutenção na casa de banho com as portas e rodapés ligeiramente descascados o que não traduz a qualidade geral do hotel.

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10

Zhong

9 Sept 2025

·

Stayed 1 night

A beautiful, clean hotel on the Douro Valley. Opening the balcony door in the morning, a fresh breeze greeted me, and the sound of roosters crowing in the distant mountains marked a beautiful start to the day. The room and bed were comfortable. And the breakfast was super. I'd definitely stay here again.

6

Joel

24 Sept 2023

·

Stayed 2 nights

El hotel lo único a destacar es la ubicación y las vistas al rio En general es pobre y nada atractivo las alfombras de los cuartos manchadas y sucias el staff es bueno y servicial Las chicas del spa hacen bien su trabajo El lugar está bien retirado de todo por lo q no hay acceso a ninguna atracción

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8

Mariya

13 May 2024

·

Stayed 1 night

Views are beautiful!!! My recommendation to property: fix the elevators. A lot of the elevator buttons don’t work. Saw multiple people confused about the elevator because some buttons don’t light up. One of my pillows had a yellow stain on it. It was clean but the stain was unpleasant. Discard it if bleach does not remove a stain. The service at breakfast could be improved upon. They were out of a lot of items. Also, there was a massive line to get coffee. If it takes so long to get a cappuccino/latte, why not have servers offer coffee to guests instead of making that self serve as well? I actually don’t think I’ve ever gone anywhere where I had to get my on coffee during breakfast…. They were also out of coffee cups….

10

Paulo

3 Oct 2025

·

Stayed 2 nights

Ambiente clean, limpo, perfumado, atendimento prestativo e eficiente, quarto amplo

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6

Sara

24 Aug 2024

·

Stayed 1 night

I had someone smoking next door to my room and couldn’t leave my door open to get air. It also smelled like sewage in my room. I felt the staff weren’t super friendly or helpful. Not worth the money for sure. They charge 7€50 for room service but it’s not very good and I’m small print.

10

Susana

7 Aug 2025

·

Stayed 1 night

Au top! La chambre est spacieuse, propre et confortable. Les piscines intérieure et extérieure sont très agréables. L’hôtel offre tous les services possibles. Personnel chaleureux et accueillant.

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4

Morten

2 Oct 2024

·

Stayed 1 night

Check in over en og en halv time forsinket uten noen form for tegn for beklagelse. (Her kunne en enkel gratis kopp kaffe kommet langt). Dette er off session, så få gjester i tillegg. Når rommet ble klart hadde de ikke fått satt inn babyseng, så ble et ekstra irritasjonsmoment. De hadde et lite lekerom for barn (som er ett pluss) men som var direkte skittent, og veldig gamle, slitne leker. Treningsrommet var lite og utstyret gammelt og/eller defekt. Vi bestilte take away på rommet da babycall ikke gikk ned til restaurant, men maten kan desverre heller ikke anbefales. Vi fikk feil mat som vi ikke gadd klage på, og spesielt godt var det heller ikke. Hotellet har en flott beliggenhet og bærer preg av å ha vært fint en gang.. for flere tiår siden, for her var det mye å ta tak i. Hotellet har fem stjerner grunnet fasiliteter de har, men ikke grunnet personal og at det er tidsriktig. Her er det mye etterslep.

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Rooms

Rooms are generally spacious and comfortable with balconies and impressive river views. Some note dated or sterile decor, soft or uncomfortable beds, maintenance wear, and weak in-room Wi-Fi or non-smart TVs.

Related guest reviews

6

Linda

1 Oct 2025

·

Stayed 1 night

Sterile appearance, room was worn, carpet was worn and wrinkled. The pool was beautiful! Breakfast was fabulous. Roads to hotel were difficult to navigate..

10

Darren

22 May 2024

·

Stayed 3 nights

We stayed three nights and thoroughly enjoyed our stay. Our room was on the 8th floor and was more a suite than a room. It comprised a king size bed, large couch, table for two and a bathroom. This room also had the added benefit of a private terrace/garden with river views. Quality of fitout was of a high standard and also included were robes and slippers. Additional facilities included in the room rate were three pools (and outdoor horizon pool, an indoor swimming pool and an indoor spa), sauna, steam room and a tennis court. In terms of dining there is a pool bar, another bar and a restaurant as well as room service. We ate at all four areas and the food was consistently good as was the service. We also had breakfast each day in the restaurant which had a good range of food and drink. The staff were exceptional and friendly and made our stay enjoyable. Overall an amazing stay.

8

Maria

21 Aug 2025

·

Stayed 1 night

Bed was not as firm

10

Jacob

1 Oct 2025

·

Stayed 1 night

Alt var fantastisk. Super skønt hotel, fantastisk udsigt, fantastisk pool både ude og inde. Dejligt stort værelse med velkomstgave. Alt ialt 5*

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10

Paulo

3 Oct 2025

·

Stayed 2 nights

Ambiente clean, limpo, perfumado, atendimento prestativo e eficiente, quarto amplo

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10

Joe

17 Oct 2025

·

Stayed 2 nights

The location is truly stunning. The view from the top floor and pool area is so spectacular. The staff was excellent. The breakfast was top quality and so much choice. Dinner was also excellent although pricy. The spa and pools were great as well. Overall the hotel is a great spot, some of the decor felt outdated and outdoors some repairs are needed. But we were very happy with our stay.

8

Jéssica

28 Oct 2025

·

Stayed 3 nights

Sem dúvidas é o hotel com uma das vistas mais lindas e com um dos melhores cafés da manhã! Porém, por se tratar de um hotel 5 estrelas, esperava alguns aspectos a mais, por exemplo, quando chegamos, ninguém nos ajudou com a bagagem. Outro ponto é que TV que não é smart e o wifi que não funciona bem nos quartos e varandas. Atendentes simpáticos e quarto confortável!

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4

Dawn

11 May 2025

·

Stayed 1 night

This hotel needs a major refresh & a new interior designer. Too stark and dated with the exception of the light fixtures, which were very cool! The bed & pillows are terrible! Like sinking into a hole. Massages were equally below standard! The whole place feels like an episode from Severance. However, the breakfast buffet and the view were excellent!

10

Martin Raymond

20 Oct 2025

·

Stayed 7 nights

Balcony view was brilliant very relaxing place to stay

8

Luisa

16 Feb 2026

·

Stayed 3 nights

O quarto tem uma vista linda do rio

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Service

Staff are frequently described as friendly, attentive and helpful. Service can be inconsistent, with reports of slow or indifferent interactions, lack of bell assistance or concierge support, delayed check-ins, and hiccups at the bar or breakfast.

Related guest reviews

8

Mariya

13 May 2024

·

Stayed 1 night

Views are beautiful!!! My recommendation to property: fix the elevators. A lot of the elevator buttons don’t work. Saw multiple people confused about the elevator because some buttons don’t light up. One of my pillows had a yellow stain on it. It was clean but the stain was unpleasant. Discard it if bleach does not remove a stain. The service at breakfast could be improved upon. They were out of a lot of items. Also, there was a massive line to get coffee. If it takes so long to get a cappuccino/latte, why not have servers offer coffee to guests instead of making that self serve as well? I actually don’t think I’ve ever gone anywhere where I had to get my on coffee during breakfast…. They were also out of coffee cups….

10

Katelynn

8 Jun 2024

·

Stayed 4 nights

Beautiful hotel in a great location. Super peaceful, staff is so friendly and helpful, 10/10 would recommend. Hope to be back there in the future!

6

ALEXANDRE T R

13 Jan 2025

·

Stayed 3 nights

SITUAÇÃO LINDA. CHECK PODERIA SER MELHOR PARA UM 5 ESTRELAS. NÃO OFERECERAM ÁGUA SEQUER. O VINHO DO PORTO QUE HAVIA AO LADO TIVEMOS DE SOLICITAR . SERVIÇO DE CONCIERGE INEXISTENTE. NÃO NOS OFERTAM PROGRAMAS NA REGIÃO. TIVEMOS DE DESCOBRIR TUDO PELA INTERNET. QUARTO ÓTIMO MAS . A AMIBENTAÇÃO DAS ÁREAS COMUNS É FRIA. VAZIA. FEIA. PODE SER MUITO MELHORADO. CAFÉ DA MANHÃ MUITO BOM. RESTAURANTE COM EXCELENTE COMIDA.

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10

Joe

17 Oct 2025

·

Stayed 2 nights

The location is truly stunning. The view from the top floor and pool area is so spectacular. The staff was excellent. The breakfast was top quality and so much choice. Dinner was also excellent although pricy. The spa and pools were great as well. Overall the hotel is a great spot, some of the decor felt outdated and outdoors some repairs are needed. But we were very happy with our stay.

8

suki

30 Apr 2024

·

Stayed 2 nights

Checking in was unusual. No bell man and at spa the woman who was in charge, she give you order instead of helping. Would never returned this hotel. Only good was breakfast nothing else. 5 stars hotel with 2stars service.

10

Don

5 Jul 2025

·

Stayed 3 nights

Beautiful property and the staff was awesome.

8

Jéssica

28 Oct 2025

·

Stayed 3 nights

Sem dúvidas é o hotel com uma das vistas mais lindas e com um dos melhores cafés da manhã! Porém, por se tratar de um hotel 5 estrelas, esperava alguns aspectos a mais, por exemplo, quando chegamos, ninguém nos ajudou com a bagagem. Outro ponto é que TV que não é smart e o wifi que não funciona bem nos quartos e varandas. Atendentes simpáticos e quarto confortável!

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10

Guillaume

13 Aug 2025

·

Stayed 2 nights

Sejour parfait, literie confortable, chambre spacieuse et bien isolée Seul bémol un service bcp bcp trop long au bar le soir. Vue imprenable sur le douro de partout dans l hôtel Nous reviendrons sûrement

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8

François

30 Sept 2025

·

Stayed 5 nights

Très bel endroit, belle vue sur le Douro, et surtout un personnel prévenant à l’écoute de vos demandes.

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4

Morten

2 Oct 2024

·

Stayed 1 night

Check in over en og en halv time forsinket uten noen form for tegn for beklagelse. (Her kunne en enkel gratis kopp kaffe kommet langt). Dette er off session, så få gjester i tillegg. Når rommet ble klart hadde de ikke fått satt inn babyseng, så ble et ekstra irritasjonsmoment. De hadde et lite lekerom for barn (som er ett pluss) men som var direkte skittent, og veldig gamle, slitne leker. Treningsrommet var lite og utstyret gammelt og/eller defekt. Vi bestilte take away på rommet da babycall ikke gikk ned til restaurant, men maten kan desverre heller ikke anbefales. Vi fikk feil mat som vi ikke gadd klage på, og spesielt godt var det heller ikke. Hotellet har en flott beliggenhet og bærer preg av å ha vært fint en gang.. for flere tiår siden, for her var det mye å ta tak i. Hotellet har fem stjerner grunnet fasiliteter de har, men ikke grunnet personal og at det er tidsriktig. Her er det mye etterslep.

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Location

Spectacular riverside setting with panoramic views and a tranquil atmosphere. Access is remote with twisty roads and few nearby restaurants or wineries, so a car is often necessary.

Related guest reviews

6

Linda

1 Oct 2025

·

Stayed 1 night

Sterile appearance, room was worn, carpet was worn and wrinkled. The pool was beautiful! Breakfast was fabulous. Roads to hotel were difficult to navigate..

8

Karen

7 Sept 2024

·

Stayed 3 nights

The facilities were dated and the area near the hotel had no other dining options. The staff was very courteous and helpful.

6

Amber

9 Jul 2024

·

Stayed 3 nights

Really lovely infinity pool and view which is the most special part of the hotel. Mediocre food, okay ambiance that could be improved. Location is okay but far from all the wineries. Good price for a suite.

10

Nooshin

31 May 2025

·

Stayed 5 nights

Beautiful location, perfect for relaxing holiday with beautiful views, very good breakfast. PS: having a car is necessary

10

Joe

17 Oct 2025

·

Stayed 2 nights

The location is truly stunning. The view from the top floor and pool area is so spectacular. The staff was excellent. The breakfast was top quality and so much choice. Dinner was also excellent although pricy. The spa and pools were great as well. Overall the hotel is a great spot, some of the decor felt outdated and outdoors some repairs are needed. But we were very happy with our stay.

10

Laryssa

19 Jun 2025

·

Stayed 2 nights

Hotel com a vista mais linda do Douro, quartos excelentes, café da manhã com diversas opções maravilhosas. O ponto negativo é a localização, longe das boas vinícolas e na região há apenas 1 bom restaurante. É um hotel para quem pretende ficar apenas no hotel pois não tem atrações fora

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10

Gabriela

9 Nov 2023

·

Stayed 1 night

Resort incrível, atendimento excelente, só achei distante de tudo, a quinta mais próxima está a 40min.. ideal pra curtir o hotel!

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10

EVANDRO

1 Jun 2023

·

Stayed 3 nights

Hotel bem conservado mas longe de tudo

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10

Michael

3 Jul 2024

·

Stayed 3 nights

The view was gorgeous. Not much in the vicinity as far as restaurants and things to do. It takes like 25 minutes to get to a major road. Dinner was okay, the limited menu did not change in 3 nights. Surprisingly moderately priced given not much alternative and the high level of service.

10

Sarah

29 Aug 2024

·

Stayed 3 nights

Quite the drive to the property but once you’re there it is a 10/10

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Dining

Breakfast is often praised for quality and variety. Dinner feedback is mixed: some rate it excellent while others find it mediocre or overpriced, with a limited menu and occasional slow or uneven service.

Related guest reviews

10

Vijanthi

4 Jun 2025

·

Stayed 2 nights

This place is beautiful!!’ The pool was great, dinner was nice, although it did take a long time and the options were the same.

6

Lourdes

23 May 2023

·

Stayed 2 nights

The restaurant food is definitely not 5stars it was very poor.

10

Darren

22 May 2024

·

Stayed 3 nights

We stayed three nights and thoroughly enjoyed our stay. Our room was on the 8th floor and was more a suite than a room. It comprised a king size bed, large couch, table for two and a bathroom. This room also had the added benefit of a private terrace/garden with river views. Quality of fitout was of a high standard and also included were robes and slippers. Additional facilities included in the room rate were three pools (and outdoor horizon pool, an indoor swimming pool and an indoor spa), sauna, steam room and a tennis court. In terms of dining there is a pool bar, another bar and a restaurant as well as room service. We ate at all four areas and the food was consistently good as was the service. We also had breakfast each day in the restaurant which had a good range of food and drink. The staff were exceptional and friendly and made our stay enjoyable. Overall an amazing stay.

6

Maureen

20 May 2024

·

Stayed 2 nights

Views were amazing and the hotel was very clean, staff very polite. Food in the restaurant for dinner was mediocre, but breakfast was terrific.

10

Joe

17 Oct 2025

·

Stayed 2 nights

The location is truly stunning. The view from the top floor and pool area is so spectacular. The staff was excellent. The breakfast was top quality and so much choice. Dinner was also excellent although pricy. The spa and pools were great as well. Overall the hotel is a great spot, some of the decor felt outdated and outdoors some repairs are needed. But we were very happy with our stay.

8

Jéssica

28 Oct 2025

·

Stayed 3 nights

Sem dúvidas é o hotel com uma das vistas mais lindas e com um dos melhores cafés da manhã! Porém, por se tratar de um hotel 5 estrelas, esperava alguns aspectos a mais, por exemplo, quando chegamos, ninguém nos ajudou com a bagagem. Outro ponto é que TV que não é smart e o wifi que não funciona bem nos quartos e varandas. Atendentes simpáticos e quarto confortável!

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4

André

31 Oct 2025

·

Stayed 2 nights

Hotel completamente desajustado. Serviço não condizente com um hotel 5*. Áreas comuns em péssimo estado, completamente degradado. O restaurante tem uma qualidade preço péssima.

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10

Luz J

13 Jun 2024

·

Stayed 3 nights

Everything was phenomenal! We had dinner at their restaurant and it was exquisite. The breakfast buffet is amazing as well. The views are spectacular!

10

Michael

3 Jul 2024

·

Stayed 3 nights

The view was gorgeous. Not much in the vicinity as far as restaurants and things to do. It takes like 25 minutes to get to a major road. Dinner was okay, the limited menu did not change in 3 nights. Surprisingly moderately priced given not much alternative and the high level of service.

8

guillermo

23 Nov 2025

·

Stayed 1 night

Yes, breakfast was up to our expectations

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Month	Average price
January	US$157
February	US$162
March	US$156
April	US$181
May	US$186
June	US$182
July	US$194
August	US$276
September	US$235
October	US$193
November	US$146
December	US$174

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $188	16 $189	17 $165	18 $233	19 $276
20 $197	21 $207	22 $229	23 $163	24	25	26
27 $164	28 $174	29 $162	30 $152

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $180	3
4	5 $161	6 $156	7 $155	8 $162	9 $170	10 $233
11 $155	12 $156	13 $159	14 $158	15 $152	16 $180	17 $232
18 $155	19 $153	20 $155	21 $168	22	23	24 $221
25 $310	26 $303	27 $303	28 $309	29 $313	30 $323	31 $296

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Double Deluxe Premium

Suite, River View

Twin Room, River View

Double Room, River View

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Douro Royal Valley Hotel & Spa

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Prices for upcoming dates