Swiss Hotel

The hotel and desk staff were very good. However, I did not read the details for the hotel in that there is no elevator. There is, also, no staff to help with luggage. We travel with a fair amount of luggage and it was a challenge to carry it up and down from the second floor. Thank goodness our room was not on the 4th floor.

The Hotel parking does not offer in/out. I was travelling on business and needed my car. I was told I could park on the street after 8:00pm, but had to remove by 6:00am or could park at Rogers Center/Show Center. I parked overnight there $20.00 for 12 hours and a 10 minute walk to get there. what a pain. Note: there is no elevator, pretty bad for someone like me with health issues, tramping up 3 flights of stairs with my luggage.

We chose this property for its proximity to downtown (in the Byward Market area). There are some really nice positives. The hotel is an historical building, it is clean and well lit outside and felt safe because of the two locked front doors. It was adults only, so quieter. The owner seemed very hospitable. It felt like you were renting a room in someone’s home rather than a hotel/inn feeling (that could be or -). Area outside had quite a few homeless people. There were two arguments we heard while outside. You may get parking/ you may not as there are only 5 spots ($20 per night). The reception is downstairs and so no one at the front door and they buzz you in from the front door. There is no daily service to clean your room and there isn't 24 hr service (or reception/staff) but still feels safe with locks on doors. Walls and floors are not insulated well so you hear a lot from upstairs and when people are in the hall. With that said, again, it just felt like you were in someone’s home, not a hotel. It wasn’t noisy by any means. When we arrived, room was very cold (68 degrees) and had a stale smell. We turned off AC and got it to a comfortable 72 degrees. Overall, good experience and it was charming and very clean. Price was a little less than average hotel.

Wonderful small hotel. Great location. Staff was very friendly. Clean rooms/bathrooms, nice shower. This is a walkup hotel(no elevator), gave me exercise every day. I'd stay again!!

The Hotel is quaint. The rooms are certainly on the small size and the bathroom is, well lets say "tight"! If you are claustrophobic they might be a little bit anxiety producing. The hotel is nicely appointed in the true colours of the Swiss flag. Everything worked and functioned, just as it should! You must be aware that in the description, it does state in regards to parking, that there is no in and out. So basically, once you park, and there is a $20 fee for parking, if you leave to go out for something, there is no guarantee that your spot will be available when you come back and you will then have to park on the street. There are only 5 available parking spots and they are tight. Overall, it was a good experience.

The Swiss Hotel was charming with unexpected amenities, like curling tongs in the bathroom, a multi port charging station by the bed, and a full length mirror. It also had a coffee maker, robes, and small fridge. The coffee in the morning was welcome and the common area was large, quirky and well furnished. The drawbacks are no elevator and the area around the property felt a little unsafe. It is however a quick walk to the market, National Art Gallery and Parliament.

SOLO FEMALE TRAVELLER. I loved everything about this hotel and will certainly be back. I checked in at 8:30pm on a Friday night in mi-February. No homeless to be seen, just locals and university students walking around downtown. The hotel has floodlights on the roof which make the property feel safe and welcoming at night. There are also two locked doors controlled by reception and your key card to gain entrance. So many reviews talk about Sabina, the owner, and there is nothing you can say that is an exaggeration of how awesome she is. Super friendly in the best way, kind, helpful, and runs her hotel with so much class. This is not a quaint AirBnB, this is 30 years of professionalism, devotion, and refinement by people who clearly understand the hospitality industry. Character…this place is just oozing with it. I loved the European charm. All the professional amenities and comfort of a chain hotel (but pristinely clean) without any of the boredom and nauseating decor. The decor theme is beautiful, comfortable, cozy, and refreshing. I relished the bright whites with splashes red, toned down by the grays and black, and alive with the house plants in the common areas. Morning coffee… it was so good I drank too much and gave myself a headache. I’m a moderate coffee snob and Sabina’s amazing espresso machine has ruined me. Parking… there are 5 spaces at the hotel, first come first serve, $20 fee, no in-out. Parking across the street is $8 and has to be renewed at 6am(!)

My stay at the Swiss was excellent. It was a gem within walking distance of the downtown shopping area, Byward Market, multiple eating out options, the Parliament Buildings and Grounds and the lovely canal. The hotel was exceptionally clean and well equipped for our needs with a lovely lounge area and outdoor sitting area on the lower level. The owner was so warm and inviting - and the complimentary cappuccinos in the morning were excellent. This was excellent for the price and location.

Lovely quaint boutique hotel that’s well maintained and overseen by Sabina, who ensured everything is top notch. Lovely garden area, sitting room and close to Byward Market. Looking forward to next stay there.

Swiss Hotel is the quintessential European hotel in the heart Ottawa. The rooms are small, but beautiful. If you have mobility issues, ask the hotel to put you on the main floor. Unfortunately, reception is downstairs, so you may want to ask them to check you in online. There is no elevator in the building.

My room was comfortable and exceptionally clean. A nespresso machine provided morning and evening coffees. The owner is a wonderful lady who is very helpful. There is both an indoor and outdoor sitting area, and she will make you a great latte to enjoy in either if you ask. The hotel is very conveniently located near to the Rogers Conference Centre (10 min walk straight to it) and the ByWard Market and its many eateries.

Excellent customer service- Very clean rooms.

Well maintained, clean with friendly and helpful staff. Highly recommended.

Very clean and well situated.

Lovely, clean, quiet. Close to everything.

The Swiss Hotel was a convenient and clean place for us to stay while in Ottawa for a few days. We discovered its just down the street from the Ottawa Mission so we changed our walking route. Interestingly there were two high end hotels located just across the street from the Mission. We liked that the Swiss Hotel was close to the Byward Market area, Parliament Buildings and museums. We would stay here again.

jamais déçu par cette adresse, établissement tres bien tenu, tres propre. Une excellente alternative aux hotels de chaines

This property was in a perfect location for our 2 day stay in Ottawa. Public transport was just around the corner, Sabina our host was lovely and vary helpful the property was spotlessly clean.

Great experience. Really nice owner, room aid, and the room was spotless. Great historic building with a unique feel. Also really appreciated the Nespresso coffee machine. Walking distance from all the cool Byward Market spots and super close to Parliament building, Rideau Centre, and so much more. Will saty there again and again.

The Swiss Hotel is a very nice and cool spot within walking distance to Byward Market and Parliament Hill. The staff is very friendly and the feel of the olace is very European. It is super clean and in a very quiet neighbourhood. It is close to the Ottawa Mission (so is the massively more expensive Germain Hotel) and other ressources for homeless people so they are around but are not aggressive or bothersome. Just less privileged and/or ill humans trying to get by. We had no problems co-habiting with them and the hotel feels cery safe and I cannot stress the cleanliness enough. It was immaculate!

This is a lovely quaint property. There is however no food on site and the rooms are very small (as are the bathrooms). Although small they are fully stocked with robes, hair dryers, hair straighteners, coffee and tea etc.

Convenient location, spacious and quiet rooms, friendly staff, and a great shower and lots of amenities in the room like a tons of outlets and good amount of shelf space to store things.

The rooms aren't big, and work well for a short stay but I think I'd want more space if I was on a longer trip. There aren't a lot of amenities in the hotel just because of the size and age of the building, but again, good for a short stay. It's a good central location. Excellent customer service. I forgot my phone charger, hadn't even noticed until they reached out and told me. That was impressive.

Comfortable room and bed, and very quiet! Excellent stay!

Excellent location. Room is not very big, but enough for my stay. I will return for sure

This is a gorgeous hotel in a perfect location, and would be ideal if you just need a comfortable bed to stay in while you spend all day out and about. You'll have access to beautiful walks, nice coffee shops and restaurants. The owner is extremely friendly and pleasant. As far as cons, the rooms are very small and the use of space isn't great. I found myself knocking things over a lot, and I'm fairly petite so I feel like if I was taller or broader, I wouldn't have been able to comfortably use the facilities. I do feel the small rooms could be work-able if they were re-arranged. There was a really nice desk right by a very sunny window, but I found I wasn't able to take advantage of it as the Wi-Fi was unstable. Again, could be a wonderful place to stay depending on what you're looking for.

Sabina was great and the location is great. It was surprisingly quiet! The room was quite small; If you are a big person, you might not like it this cozy!

Small and tight rooms, but great usage of space. The owners are very friendly and the rooms do have a lot of useful amenities, although there is no fridge in the room. But for the price, would have liked a bit more space. Location is a few blocks from Byward Market and the university, but those few blocks do matter in feeling of safety - a bit quieter streets, a few more homeless etc.

Belle chambre très confortable. Un plus avec le foyer au gaz l'hiver! À 15 minutes de marche du Parlement, marché By etc.

Absolutely lovely. Rooms are small but you can see that from the pictures. Beds are super comfy with beautiful duvets & comfortable pillows. The only thing was the room was very warm. You could open the window though!

My room was comfortable and exceptionally clean. A nespresso machine provided morning and evening coffees. The owner is a wonderful lady who is very helpful. There is both an indoor and outdoor sitting area, and she will make you a great latte to enjoy in either if you ask. The hotel is very conveniently located near to the Rogers Conference Centre (10 min walk straight to it) and the ByWard Market and its many eateries.

The hotel is very clean and well maintained. The room is cozy and nice, and television is small. There is no body lotion or hair conditioner in room. One important thing to recognize is that their lobby hour is 8am to 10pm, and this is strictly kept. If you arrive by an early morning flight or somehow ended up arriving late at night, you will be in deep trouble. Perhaps this can cause some difficulty for time-sensitive business travels.

The hotel is super clean, nicely renovated, the bed is comfortable. The owner didn't unlock the door for us bc we were too early for check-in, we got there around 12 pm and the check-in is at 3 pm. I do understand we have to wait if the room is not ready. But we parked at the property and i didn't want to leave the car there without any note. I literally sneaked in behind some guests who had the buzz code. When we asked about a CAA discount she was all passive aggressive about it, telling us that they pay fee for 3rd party booking and since we know now, we will never ask again. If you have a 'child' who's 18 they are not allowed in their hotel. Only ppl over 18.

Absolutely wonderful stay at this boutique hotel. Sabina was such a great, caring host - so friendly, helpful and knowledgeable about the area. Our room was cute, cozy and very clean. Bed so comfy!!! Great coffee too. We will definitely go back when travelling again in the Ottawa area. Thank you Sabina.

clean. but checkin closes too early

I was locked out by a miss keyed card after hours. The intercom did not work. I followed another guest in after half an hour. There was no staff on site that I could find. I tried their phone, their emergency intercom and their doorbell periodically through the night. I slept on the floor until the office opened in the morning. When it did I explained my night and the woman yelled at me for not following the instructions and using the emergency number. Never ever stay here.

Sabina was friendly and professional.

Welcoming staff

This property was in a perfect location for our 2 day stay in Ottawa. Public transport was just around the corner, Sabina our host was lovely and vary helpful the property was spotlessly clean.

A real gem,felt like home. Very thoughtfully appointed rooms. Owner Sabina very helpful in making our stay memorable. Great location walkable to Parliament buildings and world class museums. Highly recommend.

Great location to ByWard Market, University of Ottawa and the Canal.

It was really unsafe specially at night a lot of homeless front the hotel .

The location is super central, the team running the hotel are friendly, helpful and accommodating, and the rooms were very clean.

Close to downtown core and Parliament Buildings.

The Swiss Hotel was charming with unexpected amenities, like curling tongs in the bathroom, a multi port charging station by the bed, and a full length mirror. It also had a coffee maker, robes, and small fridge. The coffee in the morning was welcome and the common area was large, quirky and well furnished. The drawbacks are no elevator and the area around the property felt a little unsafe. It is however a quick walk to the market, National Art Gallery and Parliament.

The Swiss Hotel was a convenient and clean place for us to stay while in Ottawa for a few days. We discovered its just down the street from the Ottawa Mission so we changed our walking route. Interestingly there were two high end hotels located just across the street from the Mission. We liked that the Swiss Hotel was close to the Byward Market area, Parliament Buildings and museums. We would stay here again.

Great location and comfortable hotel. Surrounding area needs some cleanup attention from the city.

Sehr zentrales und gutes Stadthotel

The Swiss Hotel is a very nice and cool spot within walking distance to Byward Market and Parliament Hill. The staff is very friendly and the feel of the olace is very European. It is super clean and in a very quiet neighbourhood. It is close to the Ottawa Mission (so is the massively more expensive Germain Hotel) and other ressources for homeless people so they are around but are not aggressive or bothersome. Just less privileged and/or ill humans trying to get by. We had no problems co-habiting with them and the hotel feels cery safe and I cannot stress the cleanliness enough. It was immaculate!

it is a nice property but not a great area of downtown but we knew what to expect and weren't surprised and it didn't bother us.

My room was comfortable and exceptionally clean. A nespresso machine provided morning and evening coffees. The owner is a wonderful lady who is very helpful. There is both an indoor and outdoor sitting area, and she will make you a great latte to enjoy in either if you ask. The hotel is very conveniently located near to the Rogers Conference Centre (10 min walk straight to it) and the ByWard Market and its many eateries.

Very clea, convenient location. No breakfast, no elevator,

Hotel limpo e cheiroso, cama confortável e ótima localização. Área silenciosa, mas como está no centro tem moradores de rua ao redor, muito triste, mas é a situação atual. A dona do hotel sempre solicita e simpática. Tem um cafezinho de máquina bem gostoso pela manhã de cortesia. Não tem elevador mas foi tranquilo. Voltaria com certeza.

This is a lovely quaint property. There is however no food on site and the rooms are very small (as are the bathrooms). Although small they are fully stocked with robes, hair dryers, hair straighteners, coffee and tea etc.

Lovely quiet hotel and surrounding area. It was literally a couple of blocks from the main hub downtown. The hotel is hosted by the lovely owner who made us feel very welcome. The room 201 was clean and comfortable with a great walk in shower. Tea and coffee provided, I requested fresh milk which was given with a smile. Walkable to Bywater, railway station and restaurants. Would recommend

Heating system malfunction which left us roasting the whole night. No breakfast possible, just coffee. For a “hotel”, it’s not adequate.

The Swiss Hotel was charming with unexpected amenities, like curling tongs in the bathroom, a multi port charging station by the bed, and a full length mirror. It also had a coffee maker, robes, and small fridge. The coffee in the morning was welcome and the common area was large, quirky and well furnished. The drawbacks are no elevator and the area around the property felt a little unsafe. It is however a quick walk to the market, National Art Gallery and Parliament.

Tres bon accueil. cafe/the en commodites de 8 à 10h. Idealement situé. La patronne est très agréable. Nous recommandons vivement

My stay at the Swiss was excellent. It was a gem within walking distance of the downtown shopping area, Byward Market, multiple eating out options, the Parliament Buildings and Grounds and the lovely canal. The hotel was exceptionally clean and well equipped for our needs with a lovely lounge area and outdoor sitting area on the lower level. The owner was so warm and inviting - and the complimentary cappuccinos in the morning were excellent. This was excellent for the price and location.

Hôtel sympathique, propriétaire super agréable et accueillante. Petite chambre bien équipée. Café gratuit le matin.