Tudor Inn Newcastle

GOOD ROOM, CAR PARK

The room was very poor — could hear noise from the corridor. Never again.

Very basic room, trundle bed was not sturdy didn’t want to let any kids sleep on it. Location is ok

Even though the room was booked for four people, the fourth person had to sleep on a cot with a very thin mattress. You could feel all of the metal underneath the thin mattress. They would not even give an additional mattress to store two on top of one another so that it would be more comfortable. They said because it was a child it would be fine. It was not fine for three nights. Then when she was on it the cot fell apart because the metal was broken, and they had to come and remove the cot from the room. I wouldn't say that the room would sleep four people

Room- cockroaches all over the place, dusty all around Staff- no one in property Noise- customers using fire exit constantly - no staff to regulate this. The whole building shakes upon opening and closing of fire door. Customers making noise at midnight , partying, again no staff to oversee this Cleaner- does not even smile when greeted, no sense of hospitality