Is parking available at the hotel?

Yes, free self-parking is available on-site. Parking is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee, approximately USD 5.00 to 30 for adults and USD 5.00 to 40 for children.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in is available for a fee of USD 60, subject to availability.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the hotel's location in relation to key attractions?

The hotel is located just a 3-minute drive from the Mississippi River and 6 minutes from the Ernest N. Morial Convention Center. It is approximately 4.4 miles from the Port of New Orleans and 5 miles from Bourbon Street.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool. The pool is available year-round.

Are children allowed to stay at the hotel?

Yes, children are allowed to stay at the property. There is no specified minimum age for children to stay for free.

Courtyard by Marriott New Orleans Westbank

Average nightly price at Courtyard by Marriott New Orleans Westbank/Gretna by month, last 12 months (USD)
Month	Average price
January	$162
February	$210
March	$149
April	$168
May	$162
June	$151
July	$149
August	$149
September	$146
October	$167
November	$162
December	$145

What guests think

Across reviews of Courtyard by Marriott New Orleans Westbank/Gretna, guests often praise clean rooms, friendly service, and a convenient location for cruising or reaching downtown, while noting recurring issues with bathroom water pressure, AC performance, and on-site dining value.

Several reviews report weak or inconsistent Wi‑Fi/TV connectivity, occasional maintenance problems, and some rooms lacking closets or having blinking detector lights. Dining feedback is mixed: the bar and cocktails earn compliments, but breakfast options and the bistro are described as limited, slow, or overpriced, and complimentary coffee is generally not available. Parking is easy for many, though policies and costs vary, and the indoor pool exists but has been described as cold or cloudy at times. Expect a clean, convenient stay with variable amenities and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and lounge are appreciated, parking is generally convenient but sometimes limited or charged, and the indoor pool is available but has been reported cold, occasionally cloudy, and missing towels at times. Some guests noted working laundry facilities and wished for an EV charger.

Related guest reviews

6

Ashley

Dec 12, 2024

·

Stayed 1 night

We booked and paid for a double bed room and when got there they told me my room was sold out but offered us two king rooms. We said yes, when we got to the rooms each room only have one queen bed. The rooms werent far away from each other but not close either. The friends and family had fun so at the end of day that’s all that matters to me. They said the pool was heated in fact it wasn’t and very cold. Really the only reason we booked a room at that hotel. Will remember not to book there for indoor heated pool.

10

Georgia

Jan 4, 2025

·

Stayed 3 nights

Loved loved loved this hotel. Prime location for me to go back and forth to NOLA off Tchoupatolis street. Less than 15 mins. They offered me and my two grandchildren complimentary breakfast which was so very helpful for us. I chose the hotel for the INDOOR pool and location. Will definitely be staying there again. Beautiful hotel also!!

8

Jessica

Jan 28, 2024

·

Stayed 1 night

Booked this hotel because they had free parking while we were on cruise only to find out at check in that it’s no longer free under new management. That was disappointing. Staff was able to get us checked in a little before check in time which was nice. Beds are comfortable. A little noisy, but just bring a sound machine or ear plugs. Lots of options for food and shopping near by.

10

Lisa

Nov 26, 2023

·

Stayed 1 night

The Rooms are Very Up to-date, nice and Comfortable. There is also a Microwave and Refrigerator in the room. Restaurant/Bar on-site for your convenience. Directly adjacent to a Shopping Center and other shopping and grocery stores within 2 miles and surrounding area. Great location on the Westbank of New Orleans!

10

Jennifer

May 14, 2024

·

Stayed 1 night

I liked that parking was free but there was limited amount. Overall good hotel

8

Stephanie

Mar 20, 2024

·

Stayed 2 nights

The staff was super kind and helpful. The room service and cleaning staff were also kind and helpful. The facility was clean overall. The pool was cloudy and didnt appear very clean. There weren’t towels at the pool either. The food service was incredibly slow. We waited over 15 minutes with a group in front of us and neither of us were served. There was only one person behind the counter and seemed to be one cook. We left and went to IHop instead.

8

Jarrell

Mar 10, 2025

·

Stayed 3 nights

Needs an ev destination charger

10

Elena

Jan 19, 2024

·

Stayed 3 nights

10 minutes drive from the east bank and with affordable price. The best part is you can take the ferry to go to the east bank and only take 2 dollars. It has a clean and new environment. Easy parking and no additional charges for parking. Not like the ones on the east bank that charges 40/day for parking.

10

Darrin

Jul 16, 2023

·

Stayed 2 nights

Nice clean modern rooms with ample free parking. Quick easy access to the Expressway and close proximity to the Crescent City Connection.

10

Rejane

Dec 17, 2023

·

Stayed 1 night

Superb, very clean, nice property. Washer/Dryer facilites worked well. Friendly staff. Make sure to book early!

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight very clean rooms and public areas, but recurring issues include stained bedding, pests such as roaches/ants/gnats, occasional odors, and inconsistent housekeeping or missed room service.

Related guest reviews

6

Tiffany

Jun 10, 2024

·

Stayed 1 night

The pillows and sheets look very old and worn down. The bathroom smelled like sewer, and the toilet backed up.

10

Parrish

Sep 22, 2025

·

Stayed 1 night

Room was very clean had no complaints or problems during our visit. Staff was nice and check in went smoothly.

10

Jessica

Jun 9, 2025

·

Stayed 2 nights

So clean and everyone at this property was very well organized and very nice. I can not say anything bad about this property. 10:10 recommendations

6

Catina

Dec 15, 2025

·

Stayed 1 night

The chair in room 337 is very dirty

2

Tyronne

Jun 1, 2023

·

Gnats in the first room, had to be moved next door, second room had a ant infestation. Then I was charged $25 for using a towel as protection from the dirty shower floor.

8

Carolyn

Jun 28, 2025

·

Stayed 1 night

The staff was amazing; no check in problems very comfortable and great atmosphere. Enjoy the food. They would have received a 5 but after going to settle down for the night , when turn back sheet found pillow and bedding very nasty with a stain. Picture was shown to front desk who was extremely upset and concerned.

8

MICHAEL

Jun 10, 2024

·

Stayed 5 nights

There were small ants room near window.

10

Joseph

Jun 15, 2025

·

Stayed 2 nights

Very nice and clean hotel. I will recommend others to stay at this hotel 😊

10

Nicole

May 4, 2025

·

Stayed 2 nights

Room was very clean, comfortable, and safe. Property was clean also. I'll definitely stay here again if ever back in Louisiana.

6

tia

Jan 3, 2025

·

Stayed 2 nights

Roach in shower behind soap dish

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AI-generated summary based on recent guest reviews

Rooms

Guests often find rooms modern, comfortable, and spacious, but common complaints include low or inconsistent water pressure/temperature, AC that struggles to cool, Wi‑Fi/TV connectivity problems, and occasional design quirks like no closet or bright detector lights. Some mention uncomfortable beds or malfunctioning remotes/TVs.

Related guest reviews

2

Amy

May 4, 2025

·

Stayed 1 night

The food at the bistro was awful, the rooms are hot and the ac doesn’t work well, there’s no water pressure in the shower.

6

Marcell

Jul 1, 2024

·

Stayed 2 nights

The location was ok. The bed was very uncomfortable and the water in the shower had no pressure.

8

Nicole

Jul 29, 2025

·

Stayed 2 nights

I've stayed here a few times. The staff is always very friendly. I was a little disappointed this visit due to the lack of water pressure in the bathroom sink. I did mention it and they said they would tske care of it. The beds are firm and the rooms are clean. I visited for 2 nights in July.

6

Madelyn

Jul 8, 2025

·

Stayed 1 night

Room was clean and nice but had no closet to hang clothes/ get rid of travel wrinkles. Facility has been remodeled but needs a few fixes

8

Denise

Aug 5, 2025

·

Stayed 1 night

Everything was wonderful except the warer pressure in the shower.

4

Amy

Feb 5, 2024

·

Stayed 2 nights

Wi-Fi did not work with tv and cable was spotty the second night, the bed was extremely uncomfortable. The cafe downstairs was severely understaffed with people who did not know what they were doing. We were told not to order any food. Drop coffee was about the only thing they could handle in the morning, but the cream:sugar were not even out and hour after they started serving. Will not stay here again

4

resiuna

Feb 5, 2024

·

Stayed 3 nights

There was no connection with the tv. The wifi wasn’t working.

4

Thomas

Jan 18, 2024

·

Stayed 1 night

My room had a smoke detector with a light bar attached that was like nothing I’ve ever seen. The strobe was very bright in room 134. Anyone that sleeps in that room will have a long night.

10

Tyrone

Dec 25, 2024

·

Stayed 1 night

Everything was Great except one thing, the shower temperature! The one handled hot & cold knob is awful. Its to difficult to get the perfered temperature. Shower head pressure needs to be stronger as well

8

Stephen

Jan 30, 2024

·

Stayed 3 nights

The room was nice but no closet and the water in the shower is difficult to adjust My main issue was cleaners. They did not clean our room the first day.Not happy so I requested towels and put the do not disturb message on the door because I was doing work online. They came in anyway while I was there. Not cool!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and professional, though check-in experiences and responsiveness vary, with reports of rude interactions, slow service at the bistro, and housekeeping typically only on request.

Related guest reviews

10

JULIE

Jan 30, 2025

·

Stayed 1 night

Raven is AWESOME!! Your staff was wonderful!

4

ThucNhu

May 18, 2024

·

Stayed 1 night

It's the worst checkin experience we receive from any hotel, and definitely not Marriott standard. The front desk agent doesn't know what she doing. Took her 30 minutes to check us. Give us the key and never told us where the elevator. We asked and she gave us a look and attitude. We got to the room and the bed doesn't look like been done/clean. It's very late and we need to be up early for funeral so we didn't care to call anyone but definitely not acceptable. The toilet look yellow and dirty, like someone pee and forgot to flush.. absolutely nasty. First time ever experience this type of room and service at Marriott or any hotel. DO NOT COME TO THIS HOTEL

10

Ronald

May 6, 2024

·

Stayed 2 nights

Loved our stay. The front desk staff were top notch. Helpful and courteous.

10

Brandi

Sep 22, 2025

·

Stayed 2 nights

Simply amazing! Outstanding staff

6

Racheal

Mar 3, 2024

·

Stayed 2 nights

Good location to/from New Orleans. All of the front desk staff were very sweet. I think the bar tender hates her job. First hotel Ive ever stayed in that didn’t have complimentary coffee in the morning. Bedding hadnt been changed pretty disgusting. Had to go get new bedding and change myself because we got in late. Disappointing but I guess less than perfect comes with the price.

4

Crystal

Feb 19, 2024

·

Stayed 2 nights

Upon checking in we were unable to use our credit card because "we dont accept this type". They also wouldn't take cash. We asked for pool towels and they said it was closed. There were no signs indicating this. We were only given three shower towels for four people. The second day they did not clean our room and only offered one towel when we asked for more. Every front desk meember we encountered was incredibly rude. We will never stay in this location again.

10

Ali

Oct 5, 2025

·

Stayed 1 night

Always love this hotel. Very clean and very friendly staff.

10

Terece

Oct 14, 2024

·

Stayed 1 night

Check in wasn’t the best! No one was at the front desk when we arrived! We waited for 15 minutes before front agent appeared without any apologies. I asked can we check in with you and she didn’t answer at first then after 2 minutes asked me how could she help me. She wasn’t pleasant nor did she have the best attitude for a front desk agent!! More training is necessary for her!! Leaving on the other hand was completely impressive!! The agent that checked us out was very professional and courteous!! Answered all my questions and was extremely helpful and went above and beyond to make sure I was completely satisfied. She also asked if I had any other questions or concerns.

10

Lisa

Jul 30, 2025

·

Stayed 3 nights

Hotel was accessible from the freeway. Restaurants and shopping close by. Professionalism and courtesy by staff.

10

Emiliano

Apr 6, 2025

·

Stayed 6 nights

Great staff that greet you at the door, will stay again when going to New Orleans.

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AI-generated summary based on recent guest reviews

Location

Convenient Westbank base with easy freeway access, short drives to downtown and the cruise port, and shopping nearby; some guests use the ferry. A few felt the surrounding area was sketchy or found it hard to cross to the mall.

Related guest reviews

10

Andrea

Feb 15, 2024

·

Stayed 2 nights

Right off the interstate, super convenient.

8

Michael

Nov 21, 2024

·

Stayed 4 nights

Good location away feom downtown.

10

Julie

Jun 21, 2024

·

Stayed 2 nights

The areas around this hotel are.very sketchy! Didnt feel.safe being outside without others from my group.

10

Charlotte

May 4, 2023

·

Stayed 1 night

The property is great, that area is not.

10

LouJane

Jan 5, 2025

·

Stayed 1 night

Convenient for going on a cruise. Parking $10 day. Independent transportation to cruise dock for $15 per person.

8

Jaimee

Mar 10, 2024

·

Stayed 2 nights

Great stay, and very close to lots of major things to do in the city!

10

Wendy

Feb 14, 2025

·

Stayed 1 night

Stayed here twice cruising out of NOLA. Safe & clean. Cruise parking deal! Uber to the ferry from hotel & ride the ferry across to everything you want to do in NOLA!!

10

Nazneen

Mar 30, 2024

·

Stayed 1 night

Difficult to cross to get to the mall

8

James

Feb 5, 2024

·

Stayed 3 nights

Best location I've found in Gretna.

10

Lisa

Jul 30, 2025

·

Stayed 3 nights

Hotel was accessible from the freeway. Restaurants and shopping close by. Professionalism and courtesy by staff.

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AI-generated summary based on recent guest reviews

Dining

Bar service and cocktails receive praise, but breakfast and bistro feedback is often negative, citing limited selection, slow service, and high prices; complimentary breakfast or coffee is generally not included.

Related guest reviews

2

Amy

May 4, 2025

·

Stayed 1 night

The food at the bistro was awful, the rooms are hot and the ac doesn’t work well, there’s no water pressure in the shower.

8

Kelli

Feb 10, 2025

·

Stayed 2 nights

Very nice hotel. Just a couple issues. The pillows were the least comfortable for a hotel that I’ve had. Remote for the tv wasn’t working and made it impossible to change channels. Not a great breakfast selection.

10

JULIE

Feb 3, 2025

·

Stayed 1 night

Great place to stay in New Orleans. Love Raven and Robin at the bar. Wonderful people!!

8

Sara

Mar 2, 2024

·

Stayed 4 nights

Comfortable, great value, staff are helpful and kind, easy to park, good location if you have a car. I only wish that there was a better coffee situation than having to buy it downstairs. There’s a little coffee maker in the room that you can make one cup from one time but after that you have to buy it downstairs. That’s the only thing I’d change.

8

James

Jul 12, 2025

·

Stayed 5 nights

Wish they had a better breakfast option. The bistro is overpriced. $42 for 2 coffees a breakfast burrito and 2 scrambled eggs is outrageous.

6

Racheal

Mar 3, 2024

·

Stayed 2 nights

Good location to/from New Orleans. All of the front desk staff were very sweet. I think the bar tender hates her job. First hotel Ive ever stayed in that didn’t have complimentary coffee in the morning. Bedding hadnt been changed pretty disgusting. Had to go get new bedding and change myself because we got in late. Disappointing but I guess less than perfect comes with the price.

10

Mai

Dec 29, 2023

·

Stayed 1 night

Service desk is great and quickly. Room is cleaned and roomy. I am wishing continental breakfast available .

6

Dan

Jun 19, 2023

·

Stayed 1 night

There was no complementary breakfast or coffee in the morning . Only stayed because there was no other option in the area

10

Samuel

Oct 14, 2025

·

Stayed 1 night

The black cherry old fashion was really good

8

Stephanie

Mar 20, 2024

·

Stayed 2 nights

The staff was super kind and helpful. The room service and cleaning staff were also kind and helpful. The facility was clean overall. The pool was cloudy and didnt appear very clean. There weren’t towels at the pool either. The food service was incredibly slow. We waited over 15 minutes with a group in front of us and neither of us were served. There was only one person behind the counter and seemed to be one cook. We left and went to IHop instead.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $147	2 $147	3 $145	4 $165	5 $192	6	7 $302
8 $140	9 $145	10 $145	11 $145	12 $145	13 $200	14
15 $139	16 $145	17 $145	18 $145	19 $145	20	21 $221
22 $140	23 $145	24 $145	25 $145	26 $145	27 $191	28 $171
29 $140	30 $145

Su	Mo	Tu	We	Th	Fr	Sa
		1 $145	2 $145	3 $145	4 $166	5 $166
6 $145	7 $145	8 $145	9 $145	10 $150	11	12
13 $155	14 $145	15 $145	16 $145	17 $145	18 $171	19 $171
20 $140	21 $145	22 $145	23 $151	24 $145	25 $171	26 $171
27 $140	28 $145	29 $145	30 $145	31 $167

Courtyard by Marriott New Orleans Westbank/Gretna

Prices for Courtyard by Marriott New Orleans Westbank/Gretna

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, Bathtub

Room, 1 King Bed with Sofa Bed

Studio, Multiple Beds, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Studio, Multiple Beds

Studio, Multiple Beds, Mobility Accessible, Bathtub

Room, 2 Queen Beds, Mobility Accessible, Bathtub

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Guest reviews of Courtyard by Marriott New Orleans Westbank/Gretna

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott New Orleans Westbank/Gretna

Considering this hotel for your Gretna trip?

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