Name: Potsdam Inn
Address: 7518 US Highway 11, Potsdam, New York, United States of America, Potsdam, New York, US
Price range: $82–$330 per night
Rating: 8.37

What guests think

Across reviews, Potsdam Inn is described as a basic, older motel that is generally very clean and quiet, with friendly, accommodating owners and easy check-in, offering simple rooms near stores and colleges at a budget-friendly price.

Many guests highlight convenient access to Walmart, Aldi, and local colleges along Route 11. Common drawbacks include dated decor, inconsistent Wi-Fi, a strict 10 am checkout, occasional musty odors, and reports of price spikes on busy college weekends. There are isolated cleanliness and maintenance complaints, including one bed bug report and a few bathroom issues. Expect a no-frills stay with friendly service and convenient access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

8

Manix

Feb 13, 2023

·

Stayed 2 nights

Property was ok, would stay again if nothing else is available. Parking needed to have been salted, almost fell and my slid down the drive way.

8

Meredith

Oct 25, 2023

·

Stayed 1 night

We checked in late (9:30) and the desk staff was still available for us, which was great. The inn room was very clean, which is the most important thing for me. Clearly an effort is made to keep things tidy, painted and in decent shape. It’s a bit outdated, so if you’re looking for top of the line, this is not the place for you. If you want clean, quiet, easy parking and short drive to the schools and Market Street this is a great choice.

10

Bill

Sep 26, 2023

·

Stayed 2 nights

Easy in and out.

10

John

May 4, 2024

·

Stayed 1 night

Facility is set back from the road.

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Cleanliness

Many reviews praise very clean rooms and a well-kept property. A few report issues such as musty odors, bathroom cleanliness concerns, or, in one case, bed bugs.

Related guest reviews

10

Carrie

Nov 10, 2025

·

Stayed 1 night

Perfect for what we needed. Very clean.

10

Jennifer

Apr 23, 2024

·

Stayed 1 night

This is a convenient quiet place to stay when visiting kids at college. The room smelled pretty musty but overall was very clean. Staff was very pleasant.

6

Kiernan

Mar 9, 2025

·

Stayed 2 nights

Check in was easy, staff is always friendly. Tv services were cutting in and out a lot. Bathroom could have been cleaner. Over all satisfied for the price we paid.

2

Gabriele

Dec 4, 2023

·

Stayed 1 night

There were bed bugs in the room, our associate suffered numerous bites.

10

LouAnn

Jul 27, 2025

·

Stayed 1 night

It was a good place to stay for an overnight. Microwave, refrigerator, coffee in the office. New floors, clean very nice staff/owner. I would definitely stay again.l

4

Lynne

May 16, 2024

·

Stayed 1 night

Needs an upgrade and a deep clean

10

Brad

May 22, 2025

·

Stayed 1 night

Clean and comfortable Inn close to everything. There is a Walmart and grocery store right next door. Downtown has many other options to eat and shop.

10

Calvin

May 30, 2023

·

Stayed 1 night

Clean and quiet

10

Lynnley

Mar 8, 2025

·

Stayed 1 night

Very clean, nice staff

2

Elizabeth

May 31, 2023

·

Stayed 2 nights

Mold in the bathtub, shower curtain was to small, room smelled musty, dirty ashtray outside, a/c kept turning off, after being told we could have a late check out and I could pay for it at checkout staff told us that if we didn’t leave at the 10 am checkout he was going to call the cops.

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Rooms

Rooms are basic and on the small or dated side, with some updates and essentials like a fridge and microwave; bed comfort varies from fine to very firm. Wi-Fi can be unreliable, and a few noted loud AC or temperature control issues.

Related guest reviews

8

Michael

Nov 5, 2025

·

Stayed 1 night

Room was simple and clean. Typical motel room but somewhat updated. Walmart and Aldi within walking distance.

10

Jerry

Dec 22, 2024

·

Stayed 1 night

Good and clean, owner waited up for our late arrival, very nice. Thermostat could not be adjusted above 57, so a cold night.

6

John

Mar 26, 2023

·

Stayed 1 night

We were looking for someplace reasonably clean to sleep for the night and move on. It was fine for that purpose, but the wireless tried to install spyware on my laptop when I tried to log in, and the "continental breakfast" was a blueberry muffin. The location is just off the highway next to the Walmart. It was fine, but nothing special.

8

Suzette

Sep 24, 2025

·

Stayed 1 night

Typical clean motel room. Bath towels were small and barely covered me. I'm not large but would need to be my high school weight to have towels fit around me properly. The bed only had the cover most people take off and sheets. Luckily there were extra blankets to put on the bed. Quiet and decent location. The early checkout (10am) was disappointing.

4

Derrick

Aug 26, 2024

·

Stayed 3 nights

Its okay but sometimes the room prices be high for no reason, if you gaming the wifi is trash

6

Patricia

Sep 3, 2023

·

Stayed 1 night

Check in was smooth and manager was very nice. Bed was comfortable. Basic room, but meet our needs for an overnight stay.

8

Matthew

Jan 16, 2025

·

Stayed 1 night

Room was simple and clean. TV worked, hot water worked, and for the price, it's what one should expect. Would stay there again.

4

Catherine

May 11, 2025

·

Stayed 1 night

Price was twice the normal amount due to college graduation weekend. Shampoo and conditioner was the size of restaurant to go packets. Towels small and thin. Room was for 4 enough towels and shower necessities for 1 Mattress it you like them extra firm this is the place for you.

8

Diane

Sep 11, 2023

·

Stayed 2 nights

The air conditioner was loud and a little hard to operate because the markings were nonexistent.

8

Dana

Dec 7, 2023

·

Stayed 1 night

It is a motel, a very clean motel. The gentleman at the desk was very nice at check in. When we entered the room, it is a small room, there was a small area with a desk, small fridge & a microwave. To the left 2 beds, then in the back the bathroom. It is a very clean well kept motel. Don’t think you are entering a Marriot. With that. Our WiFi didn’t work well. Was able to search on my phone but couldn’t make calls or send texts. My daughter couldn’t link her laptop either. And we were there to tour the college and she needed to do her school work she was missing back home.

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Service

Staff and owners are widely described as friendly, accommodating, and responsive, with smooth and sometimes early check-in. A few mention strict 10 am checkout or unsympathetic handling of schedule changes.

Related guest reviews

8

Keith

Sep 7, 2025

·

Stayed 2 nights

Older hotel, but clean and well run. Staff is very accommodating and professional.

8

Stephen

Nov 7, 2025

·

Stayed 1 night

all ok & let me checkin early!!

10

jenny

Apr 9, 2025

·

Stayed 1 night

Great and helpful owners

8

Carol

Oct 21, 2023

·

Stayed 1 night

The owner/manager was excellent, very accommodating. I would definitely stay here again. Clean rooms, great location.

10

Rhonda

Nov 11, 2023

·

Stayed 3 nights

Great location. Not an expensive fancy hotel but very clean, and comfortable. Staff are helpful and professional. Will stay there again!

8

Meredith

Oct 25, 2023

·

Stayed 1 night

We checked in late (9:30) and the desk staff was still available for us, which was great. The inn room was very clean, which is the most important thing for me. Clearly an effort is made to keep things tidy, painted and in decent shape. It’s a bit outdated, so if you’re looking for top of the line, this is not the place for you. If you want clean, quiet, easy parking and short drive to the schools and Market Street this is a great choice.

10

Corey

Nov 14, 2025

·

Stayed 4 nights

Check in was very easy, the staff was friendly and they let us in 4 hours early. The room was clean and equipped with what we needed. It is a motel and is dated but we had no complaints.

8

NORMA

Aug 23, 2023

·

Stayed 3 nights

It was a pleasant and comfortable stay. The manager was kind and helpful.

10

Angie

Jun 14, 2025

·

Stayed 2 nights

Very pleasant. Staff was great.

2

Elizabeth

May 31, 2023

·

Stayed 2 nights

Mold in the bathtub, shower curtain was to small, room smelled musty, dirty ashtray outside, a/c kept turning off, after being told we could have a late check out and I could pay for it at checkout staff told us that if we didn’t leave at the 10 am checkout he was going to call the cops.

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Location

Convenient for visiting local colleges and Market Street, with Walmart/Aldi nearby and easy access to Route 11. Set back from the road, many find it quiet.

Related guest reviews

8

Michael

Nov 5, 2025

·

Stayed 1 night

Room was simple and clean. Typical motel room but somewhat updated. Walmart and Aldi within walking distance.

6

Richard

Jan 16, 2025

·

Stayed 1 night

Convenient location

10

Jennifer

Apr 23, 2024

·

Stayed 1 night

This is a convenient quiet place to stay when visiting kids at college. The room smelled pretty musty but overall was very clean. Staff was very pleasant.

10

Rhonda

Nov 11, 2023

·

Stayed 3 nights

Great location. Not an expensive fancy hotel but very clean, and comfortable. Staff are helpful and professional. Will stay there again!

10

Thomas M.

Sep 23, 2023

·

Stayed 2 nights

Nice location right on route 11. Basic, but clean. Very nice host.

10

Brad

May 22, 2025

·

Stayed 1 night

Clean and comfortable Inn close to everything. There is a Walmart and grocery store right next door. Downtown has many other options to eat and shop.

8

Meredith

Oct 25, 2023

·

Stayed 1 night

We checked in late (9:30) and the desk staff was still available for us, which was great. The inn room was very clean, which is the most important thing for me. Clearly an effort is made to keep things tidy, painted and in decent shape. It’s a bit outdated, so if you’re looking for top of the line, this is not the place for you. If you want clean, quiet, easy parking and short drive to the schools and Market Street this is a great choice.

10

Bill

Sep 26, 2023

·

Stayed 2 nights

Easy in and out.

10

John

May 4, 2024

·

Stayed 1 night

Facility is set back from the road.

8

Roger

Jun 23, 2023

·

Stayed 1 night

The property was well maintained and away from the highway. A young fawn and doe greeted quests behind the motel in the morning.

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Dining

Not enough information in reviews.

Related guest reviews

6

John

Mar 26, 2023

·

Stayed 1 night

We were looking for someplace reasonably clean to sleep for the night and move on. It was fine for that purpose, but the wireless tried to install spyware on my laptop when I tried to log in, and the "continental breakfast" was a blueberry muffin. The location is just off the highway next to the Walmart. It was fine, but nothing special.

10

LouAnn

Jul 27, 2025

·

Stayed 1 night

It was a good place to stay for an overnight. Microwave, refrigerator, coffee in the office. New floors, clean very nice staff/owner. I would definitely stay again.l

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $199	19 $177
20 $83	21 $83	22 $83	23 $83	24 $83	25 $199	26 $177
27 $82	28 $83	29 $83	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2	3 $330
4 $83	5 $83	6 $83	7 $83	8 $83	9 $160	10 $160
11 $83	12 $83	13 $83	14 $83	15 $83	16 $209	17 $209
18 $83	19 $83	20 $83	21 $83	22 $83	23 $188	24 $188
25 $83	26 $83	27 $83	28 $83	29 $83	30 $155	31 $155

Potsdam Inn

About this property

Location

Room options

Standard Basic Room, 1 Queen Bed

Standard Double Room, 2 Double Beds

Room, 2 Full Beds

Room, 1 Queen Bed

Classic Double Room, 2 Double Beds, Accessible

Guest reviews of Potsdam Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Potsdam Inn

Prices for upcoming dates