Puerta del Cielo Hotel Origen Bacalar - Adults Only
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From
211 US$
/natt
Om detta boende
Passa på att dra nytta av bland annat gratis wi-fi, bröllopstjänster och bankettsal.
Bekvämligheter
Passa på att dra nytta av bland annat gratis wi-fi, bröllopstjänster och bankettsal.
Företagsfaciliteter
Gäster har tillgång till bland annat reception (öppen dygnet runt), bagageförvaring och värdeförvaringsskåp i receptionen. Avgiftsfri parkering erbjuds på plats.
Måltider
Puerta del Cielo Hotel Origen har en restaurang som serverar gäster underbar mat. Avsluta dagen med en drink på boendets bar eller bar vid poolen. Frukost enligt egen beställning serveras dagligen mot en avgift från 07.30 till 12.00.
Rum
Känn dig som hemma i ett av de 14 luftkonditionerade rummen med espressobryggare och smart-tv. Sängen har duntäcken och egyptiska bomullslakan. Rummen har privata inredda balkonger/terrasser. Gratis wi-fi gör att du kan hålla dig uppkopplad, och digital-tv erbjuder underhållning. Privat badrum med badkar och dusch, djupa badkar och regndusch.
Läge
Puerta del Cielo Hotel Origen ligger i Bacalar nära flygplatsen, ett stenkast från Laguna Bacalar och 3 min med bil från Laguna Bacalars ekologiska park. Detta hotell ligger 2,2 km från Polytechnic University of Bacalar och 2,6 km från Ecopark Bacalar.
Vad finns i närheten
Laguna Bacalar(0.3 miles)
Polytechnic University of Bacalar(1.4 miles)
Ecopark Bacalar(1.6 miles)
Laguna Bacalars ekologiska park(1.7 miles)
Zócalo(2.2 miles)
Fuerte de San Felipe(2.2 miles)
Kommunala spaet i Bacalar(2.5 miles)
Cenote Negro(3 miles)
Cenote Cocalitos(5.2 miles)
Cenote Azul(5.2 miles)
Cenote Esmeralda(5.8 miles)
Mirakellagunen(18.9 miles)
Ichkabal(24.4 miles)
Palacio Municipal de Othon P. Blanco(25.5 miles)
Chetumals färjeterminal(26 miles)
Chetumal, Quintana Roo (CTM-Chetumal Intl.)(25.3 miles)
Corozal (CZH)(33.7 miles)
Läge
Carretera Bacalar-Xtomoc, Bacalar, Quintana Roo, Mexiko
Laguna Bacalar (0.3 miles)
Polytechnic University of Bacalar (1.4 miles)
Ecopark Bacalar (1.6 miles)
Laguna Bacalars ekologiska park (1.7 miles)
Zócalo (2.2 miles)
Fuerte de San Felipe (2.2 miles)
Rumsalternativ
7
Studiosvit Superior - terrass - vid sjön
Information om rummet
1 Stor Dubbelsäng
Sovplats 2
646 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
7
Standardrum - terrass - viss sjöutsikt
Information om rummet
1 Stor Dubbelsäng
Sovplats 2
431 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
10
Standardrum - terrass - utsikt mot trädgården
Information om rummet
1 Stor Dubbelsäng
Sovplats 2
431 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
18
Studiosvit - 1 queensize-säng - terrass - utsikt mot lagunen
Information om rummet
1 Stor Dubbelsäng
Sovplats 2
646 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
11
Studiosvit Grand - terrass - vid sjön
Information om rummet
1 Stor Dubbelsäng
Sovplats 2
861 ft²
Balkong eller uteplatsLuftkonditioneringWi-Fi (gratis)Separat vardagsrum
Gästrecensioner för Puerta del Cielo Hotel Origen Bacalar - Adults Only
8.8
Fantastiskt
Baserat på 154 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Baserat på de senaste omdömena utmärker sig Puerta del Cielo Hotel Origen för sin varma och uppmärksamma service, vackra lagunutsikter med direkt tillgång samt den högt hyllade maten från en utmärkt kock, vilket skapar en lugn och boutique-liknande atmosfär för avkopplande vistelser.
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Vad gäster tycker
Baserat på de senaste omdömena utmärker sig Puerta del Cielo Hotel Origen för sin varma och uppmärksamma service, vackra lagunutsikter med direkt tillgång samt den högt hyllade maten från en utmärkt kock, vilket skapar en lugn och boutique-liknande atmosfär för avkopplande vistelser.
Gäster berömmer också de vackra och välskötta omgivningarna, de två poolerna och den generellt trygga känslan. Vissa resenärer rapporterar nackdelar som vägljud, enstaka förseningar i servicen och sporadiskt lukt i rummen eller missar vid städningen; ett par tyckte också att drinkpriserna var höga. Förvänta dig en fridfull och designmedveten vistelse med fokus på utsikten, maten och den vänliga gästfriheten.
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Faciliteter
Direkt tillgång till lagunen, två pooler och välskötta omgivningar får lovord, med en generellt trygg känsla; vissa gäster rapporterade enstaka förseningar i poolservicen.
Relaterade gästrecensioner
10
Maria
29 nov. 2022
·
Stannade 2 nätter
This is probably one of the nicest boutique hotels I have seen in Bacalar. It's luxurious and not over priced. My room was upstairs with a partial lagoon view. It felt very private and extremely comfortable although I'd say the beds are on the small side but I'm a solo traveller so wasn't an issue for me. It's a little out of the town but taxis are so cheap no more than 50 pesos. I loved the huge outdoor bathtub. The pool area was very nice and there's a deck leading to the lagoon. Food was very very good, the chef was accommodating to my specific requirements and it didn't work out very expensive. Service by all staff is exceptional here. Hotel was so quiet I sometimes felt like the only guest. I'd highly recommend this beautiful hotel.
This is probably one of the nicest boutique hotels I have seen in Bacalar. It's luxurious and not over priced. My room was upstairs with a partial lagoon view. It felt very private and extremely comfortable although I'd say the beds are on the small side but I'm a solo traveller so wasn't an issue for me. It's a little out of the town but taxis are so cheap no more than 50 pesos. I loved the huge outdoor bathtub. The pool area was very nice and there's a deck leading to the lagoon. Food was very very good, the chef was accommodating to my specific requirements and it didn't work out very expensive. Service by all staff is exceptional here. Hotel was so quiet I sometimes felt like the only guest. I'd highly recommend this beautiful hotel.
10
Freddy
20 nov. 2022
·
Stannade 2 nätter
El lugar lindo, accesible a la laguna, con 2 piscinas, la comida excelente y la atencion personalizada y todos amables, sonrientes. Un lugar para repetir. Privado y garantizada relajacion.
El lugar lindo, accesible a la laguna, con 2 piscinas, la comida excelente y la atencion personalizada y todos amables, sonrientes. Un lugar para repetir. Privado y garantizada relajacion.
10
gustavo
8 sep. 2023
·
Stannade 2 nätter
Excelente hotel. Nuevo Ambas piscinas de primer nivel y lo padre es que tiene acceso directo a Laguna Sin duda me volvería a quedar.
Excelente hotel. Nuevo Ambas piscinas de primer nivel y lo padre es que tiene acceso directo a Laguna Sin duda me volvería a quedar.
10
Luis Octavio
9 okt. 2023
·
Stannade 4 nätter
Tener cuidado cuando llueve, escaleras resbalosas saliendo de las habitaciones
Tener cuidado cuando llueve, escaleras resbalosas saliendo de las habitaciones
10
anabel martinez
25 juli 2023
·
EL HOTEL ES DE LO MEJOR, EL PERSONAL SUPER ATENTO, LA COMIDA ES DELICIOSA, LAS VISTAS SON ESPECTACULARES, LAS INSTALACIONES SON BELLAS, PROMETEMOS REGRESAR. ADEMAS EL WIFI FUNCIONA AL 100 EN TODO EL HOTEL, TIENE ESTACIONAMIENTO SEGURO, Y TE ORIENTAN DURANTE TU ESTANCIA
EL HOTEL ES DE LO MEJOR, EL PERSONAL SUPER ATENTO, LA COMIDA ES DELICIOSA, LAS VISTAS SON ESPECTACULARES, LAS INSTALACIONES SON BELLAS, PROMETEMOS REGRESAR. ADEMAS EL WIFI FUNCIONA AL 100 EN TODO EL HOTEL, TIENE ESTACIONAMIENTO SEGURO, Y TE ORIENTAN DURANTE TU ESTANCIA
10
Paola
17 feb. 2024
·
Stannade 2 nätter
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
10
Eleuterio
6 nov. 2025
·
Stannade 1 natt
Lugar agradable pero les falta varias opciones: A) Kayak deberia ofrecer uno o dos con remos B) ofrecer o rentar chaleco salvavidas C) en 1.5 horas en la alberca ningun mesero se acerco y no pudimos ordenar bebidas
Lugar agradable pero les falta varias opciones: A) Kayak deberia ofrecer uno o dos con remos B) ofrecer o rentar chaleco salvavidas C) en 1.5 horas en la alberca ningun mesero se acerco y no pudimos ordenar bebidas
10
Jean
11 nov. 2025
·
Stannade 8 nätter
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
10
Jason
26 jan. 2025
·
Stannade 2 nätter
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
10
Andrea
20 nov. 2025
·
Stannade 2 nätter
La comida y el bar EXCELENTES!!!!!!!!!!!!!! La atención sin igual, 10/10 would recommend
La comida y el bar EXCELENTES!!!!!!!!!!!!!! La atención sin igual, 10/10 would recommend
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Renlighet
Överlag mycket rent och väl underhållet, även om några omdömen nämner lukt i rummen och enstaka missar vid städningen.
Relaterade gästrecensioner
10
IVONNE REYNAUD
24 juli 2024
·
Stannade 1 natt
Las instalaciones son bonitas y de muy buena calidad. Cuidan hasta el más mínimo detalle. El servicio del personal es excelente muy amables y eficientes. Tienen muy buena disposición. Los alimentos exquisitos y muy abundantes. Lo recomiendo ampliamente.
Las instalaciones son bonitas y de muy buena calidad. Cuidan hasta el más mínimo detalle. El servicio del personal es excelente muy amables y eficientes. Tienen muy buena disposición. Los alimentos exquisitos y muy abundantes. Lo recomiendo ampliamente.
8
Erwin
30 nov. 2025
·
Stannade 2 nätter
Very welcoming staff and excellent service, nice garden and great food. The room was very smelly as we entered in, it smelled like if it hadn't been in use for a while.
Very welcoming staff and excellent service, nice garden and great food. The room was very smelly as we entered in, it smelled like if it hadn't been in use for a while.
8
Marina
31 maj 2024
·
Stannade 1 natt
Nous avons beaucoup apprécié ce séjour dans cet hôtel. Nous avons enlevé une étoile uniquement à cause des odeurs d’égouts dans la chambre. En mettant de côté cet incident, le personnel est top ! La nourriture de l’hôtel excellente. Nous avons aussi apprécié le tour en bateau qui a pu nous récupérer et laisser sur le ponton de l’hôtel. Nous recommandons !
Nous avons beaucoup apprécié ce séjour dans cet hôtel. Nous avons enlevé une étoile uniquement à cause des odeurs d’égouts dans la chambre. En mettant de côté cet incident, le personnel est top ! La nourriture de l’hôtel excellente. Nous avons aussi apprécié le tour en bateau qui a pu nous récupérer et laisser sur le ponton de l’hôtel. Nous recommandons !
10
Beth
3 jan. 2026
·
Stannade 3 nätter
Room was very clean. Staff kind and helpful. The lagoon is incredible!
Room was very clean. Staff kind and helpful. The lagoon is incredible!
10
Nathalie
31 dec. 2024
·
Stannade 5 nätter
Un service hors pair, l'hôtel très propre. Les chambres au bord de la lagune sont spacieuses. Très zen sur le site, l'hôtel au goût du jour/Moderne. Les cocktails sont délicieux avec un excellent menu varié. Certainement dans les tops des hôtels à Bacalar 5 min de taxi pour ce rendre au Centro. Garde de sécurité 24/24. Point faible la localisation pour la Lagune. En fait de notre passage à Bacalar ce fut notre coup de coeur ❤️
Un service hors pair, l'hôtel très propre. Les chambres au bord de la lagune sont spacieuses. Très zen sur le site, l'hôtel au goût du jour/Moderne. Les cocktails sont délicieux avec un excellent menu varié. Certainement dans les tops des hôtels à Bacalar 5 min de taxi pour ce rendre au Centro. Garde de sécurité 24/24. Point faible la localisation pour la Lagune. En fait de notre passage à Bacalar ce fut notre coup de coeur ❤️
8
Andres
23 sep. 2023
·
Stannade 3 nätter
Fallaron en la limpieza de la habitación dos veces lo cual le baja puntos a la estadía, de resto todo muy bien y gran opción de alojamiento en Bacalar
Fallaron en la limpieza de la habitación dos veces lo cual le baja puntos a la estadía, de resto todo muy bien y gran opción de alojamiento en Bacalar
10
Jean
11 nov. 2025
·
Stannade 8 nätter
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
8
Mark
10 feb. 2024
·
Stannade 2 nätter
Wonderful staff. New, very clean and nicely designed rooms.
Wonderful staff. New, very clean and nicely designed rooms.
10
Sandra Luz
9 dec. 2024
·
Stannade 4 nätter
Fue una experiencia muy agradable!! Todo el personal es muy amable, detallista y servicial. Limpio. Las habitaciones cómodas y no hay ruidos externos. Me encantó la terraza con vista a la Laguna y la alberca con acceso a la Laguna. Es un excelente lugar para descansar y disfrutar de la naturaleza
Fue una experiencia muy agradable!! Todo el personal es muy amable, detallista y servicial. Limpio. Las habitaciones cómodas y no hay ruidos externos. Me encantó la terraza con vista a la Laguna y la alberca con acceso a la Laguna. Es un excelente lugar para descansar y disfrutar de la naturaleza
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Rum
Rummen är moderna och bekväma, många med lagunutsikt, balkonger, och vissa med utomhusbadkar. Vissa rum vetter mot vägen eller har sämre ljusförhållanden och enstaka luktproblem har rapporterats, och inte alla 'lagunutsiktsrum' har fri utsikt.
Relaterade gästrecensioner
10
Gabriela
11 okt. 2023
·
Stannade 3 nätter
El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
4
Alexander
24 feb. 2025
·
Stannade 3 nätter
This hotel is very noisy. I spent three nights there and got very little sleep. The hotel is located on a narrow strip of land between a busy main road and the lagoon. While the side facing the lagoon is quiet, we had a room (mid-range price category) closest to the road. There is a constant hum of engines, especially motorcycles and trucks, even at night. Additionally, there was a noise from a compressor, like that of an air conditioner or pump, heard loudly at night. The bar is also located in this area, where early in the morning there is clattering of dishes and the loud sound of a juicer being turned on. This not being enough, there is also a construction side next to the hotel with hammering noise during the day. This hotel is not suitable for noise-sensitive people!
This hotel is very noisy. I spent three nights there and got very little sleep. The hotel is located on a narrow strip of land between a busy main road and the lagoon. While the side facing the lagoon is quiet, we had a room (mid-range price category) closest to the road. There is a constant hum of engines, especially motorcycles and trucks, even at night. Additionally, there was a noise from a compressor, like that of an air conditioner or pump, heard loudly at night. The bar is also located in this area, where early in the morning there is clattering of dishes and the loud sound of a juicer being turned on. This not being enough, there is also a construction side next to the hotel with hammering noise during the day. This hotel is not suitable for noise-sensitive people!
10
Maria
29 nov. 2022
·
Stannade 2 nätter
This is probably one of the nicest boutique hotels I have seen in Bacalar. It's luxurious and not over priced. My room was upstairs with a partial lagoon view. It felt very private and extremely comfortable although I'd say the beds are on the small side but I'm a solo traveller so wasn't an issue for me. It's a little out of the town but taxis are so cheap no more than 50 pesos. I loved the huge outdoor bathtub. The pool area was very nice and there's a deck leading to the lagoon. Food was very very good, the chef was accommodating to my specific requirements and it didn't work out very expensive. Service by all staff is exceptional here. Hotel was so quiet I sometimes felt like the only guest. I'd highly recommend this beautiful hotel.
This is probably one of the nicest boutique hotels I have seen in Bacalar. It's luxurious and not over priced. My room was upstairs with a partial lagoon view. It felt very private and extremely comfortable although I'd say the beds are on the small side but I'm a solo traveller so wasn't an issue for me. It's a little out of the town but taxis are so cheap no more than 50 pesos. I loved the huge outdoor bathtub. The pool area was very nice and there's a deck leading to the lagoon. Food was very very good, the chef was accommodating to my specific requirements and it didn't work out very expensive. Service by all staff is exceptional here. Hotel was so quiet I sometimes felt like the only guest. I'd highly recommend this beautiful hotel.
4
Juan
20 feb. 2025
·
Stannade 1 natt
No es un hotel de buena calidad , me dieron una habitación que parece mazmorra, sin luz y menos para ese precio . Parece una vecindad , seguro la habitación a que da a la laguna está bien pero la mía para nada
No es un hotel de buena calidad , me dieron una habitación que parece mazmorra, sin luz y menos para ese precio . Parece una vecindad , seguro la habitación a que da a la laguna está bien pero la mía para nada
10
Yameli
12 juni 2024
·
Stannade 3 nätter
Hotel Boutique con atención al detalle y tranquilo. Amé la comodidad de mi habitación, que tenía un balcón con vista a la Laguna. La tina de baño riquísima y la cama muy cómoda. El ambiente es tranquilo y la atención muy buena. Como para relajarse y desconectarse un rato.
Hotel Boutique con atención al detalle y tranquilo. Amé la comodidad de mi habitación, que tenía un balcón con vista a la Laguna. La tina de baño riquísima y la cama muy cómoda. El ambiente es tranquilo y la atención muy buena. Como para relajarse y desconectarse un rato.
10
Paola
17 feb. 2024
·
Stannade 2 nätter
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
8
Vanessa
16 feb. 2025
·
Stannade 3 nätter
Les + : Petit hôtel confortable et propre, avec accès direct à la lagune et situé à quelques minutes de voiture du centre de Bacalar. Personnel très agréable. Nous avons mangé deux fois sur place durant notre séjour (un petit-déjeuner et un repas du soir) et c’était délicieux. LE - : Notre suite studio “vue lagon” avait surtout une vue sur la piscine au premier plan. Le plus dérangeant est que de la musique type “lounge” est diffusée assez fort et non stop du matin au soir notamment au bord de la piscine. Peu agréable donc pour profiter de notre terrasse. Si nous avions su nous aurions réservé un autre type de chambre. Dommage car cela gâche un peu l’expérience.
Les + : Petit hôtel confortable et propre, avec accès direct à la lagune et situé à quelques minutes de voiture du centre de Bacalar. Personnel très agréable. Nous avons mangé deux fois sur place durant notre séjour (un petit-déjeuner et un repas du soir) et c’était délicieux. LE - : Notre suite studio “vue lagon” avait surtout une vue sur la piscine au premier plan. Le plus dérangeant est que de la musique type “lounge” est diffusée assez fort et non stop du matin au soir notamment au bord de la piscine. Peu agréable donc pour profiter de notre terrasse. Si nous avions su nous aurions réservé un autre type de chambre. Dommage car cela gâche un peu l’expérience.
10
Ashton
26 juni 2023
·
Beautiful property with beautiful rooms. We arrived to a delicious cold complimentary cocktail. The staff were very helpful with everything from carrying our luggage, changing us to a room with a better view as per their own suggestion. The pool and jetty areas are beautiful, and they will let you reserve to eat dinner here. The restaurant was very nice, and the cocktails were great. Perfect place to relax
Beautiful property with beautiful rooms. We arrived to a delicious cold complimentary cocktail. The staff were very helpful with everything from carrying our luggage, changing us to a room with a better view as per their own suggestion. The pool and jetty areas are beautiful, and they will let you reserve to eat dinner here. The restaurant was very nice, and the cocktails were great. Perfect place to relax
8
Mark
10 feb. 2024
·
Stannade 2 nätter
Wonderful staff. New, very clean and nicely designed rooms.
Wonderful staff. New, very clean and nicely designed rooms.
10
Jason
26 jan. 2025
·
Stannade 2 nätter
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
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Service
Servicen beskrivs allmänt som varm, professionell och tillmötesgående, med omtänksamma detaljer från personalen och kocken. En minoritet upplevde långsam eller ojämn service, särskilt vid poolen eller under högtrafik.
Relaterade gästrecensioner
10
Juliana
24 dec. 2023
·
Stannade 2 nätter
Such an amazing place, staff was so friendly and helpful; food so good and everything made to order which took a little while to get but it was totally worth the wait. 100% recommend!
Such an amazing place, staff was so friendly and helpful; food so good and everything made to order which took a little while to get but it was totally worth the wait. 100% recommend!
10
Philip
8 mars 2024
·
Stannade 2 nätter
We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
10
Gustavo
28 mars 2023
·
Stannade 4 nätter
todo estuvo muy bien... la atencion en general..solo un par de observaciones para que mejoren eso: si uno no quiere dejar voucher abierto, no le esten cobrando la cuenta casi casi, antes de llevar lo que se pide.. no creo q nadie vaya a salir corriendo.. es incomodo.. y dos, traten de tener personal suficiente, pues uno tenia q estar subiendo seguido a pedir cosas pues un mesero, no se daba abasto para atender a toda la gente.. pero en general excelente la atencion de todos, y buena comida del restaurante.... super recomendado ya el hotel con mucha gente..... saludos y gracias
todo estuvo muy bien... la atencion en general..solo un par de observaciones para que mejoren eso: si uno no quiere dejar voucher abierto, no le esten cobrando la cuenta casi casi, antes de llevar lo que se pide.. no creo q nadie vaya a salir corriendo.. es incomodo.. y dos, traten de tener personal suficiente, pues uno tenia q estar subiendo seguido a pedir cosas pues un mesero, no se daba abasto para atender a toda la gente.. pero en general excelente la atencion de todos, y buena comida del restaurante.... super recomendado ya el hotel con mucha gente..... saludos y gracias
10
John
11 dec. 2023
·
Stannade 2 nätter
The staff was very accomadating and super friendly! We checked in a day late and let them know and they were waiting for us in the morning! Their greeting made us feel like celebrities! They also offered to credit me for missing my first night if we wanted to stay another night but we already had another reservation. After we left to our other destination(playa del carmen) we wishe we wouldve stayed another night!. All in all the place was beautiful & peacefule! Food was delicious as well! Would definately stay again! Dont hesitate on this property! Was conpletely worth it! Thank you Puerto del Cielo!
The staff was very accomadating and super friendly! We checked in a day late and let them know and they were waiting for us in the morning! Their greeting made us feel like celebrities! They also offered to credit me for missing my first night if we wanted to stay another night but we already had another reservation. After we left to our other destination(playa del carmen) we wishe we wouldve stayed another night!. All in all the place was beautiful & peacefule! Food was delicious as well! Would definately stay again! Dont hesitate on this property! Was conpletely worth it! Thank you Puerto del Cielo!
8
Gabriela
11 juli 2025
·
Stannade 1 natt
Staff wasn’t very helpfulOther than that
Staff wasn’t very helpfulOther than that
10
Steven D
8 juli 2023
·
Stannade 5 nätter
Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
10
Eleuterio
6 nov. 2025
·
Stannade 1 natt
Lugar agradable pero les falta varias opciones: A) Kayak deberia ofrecer uno o dos con remos B) ofrecer o rentar chaleco salvavidas C) en 1.5 horas en la alberca ningun mesero se acerco y no pudimos ordenar bebidas
Lugar agradable pero les falta varias opciones: A) Kayak deberia ofrecer uno o dos con remos B) ofrecer o rentar chaleco salvavidas C) en 1.5 horas en la alberca ningun mesero se acerco y no pudimos ordenar bebidas
10
Maria Isabel
4 maj 2023
·
Stannade 5 nätter
La atencion es excelente. Todo el staff son muy atentos. Altamente recomendable.
La atencion es excelente. Todo el staff son muy atentos. Altamente recomendable.
10
Jean
11 nov. 2025
·
Stannade 8 nätter
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
8
Marcia Chantal
28 mars 2023
·
Stannade 1 natt
Me encanto, sin duda volvería, el personal es súper amable sin embargo tardan muchísimo en atenderte incluso cuando no había casi huéspedes en el hotel. En el area de la piscina estaría mas cómodo si a las sillas para tomar el sol les agregaran alguna colchoneta ya que son de madera y son muy incómodas.
Me encanto, sin duda volvería, el personal es súper amable sin embargo tardan muchísimo en atenderte incluso cuando no había casi huéspedes en el hotel. En el area de la piscina estaría mas cómodo si a las sillas para tomar el sol les agregaran alguna colchoneta ya que son de madera y son muy incómodas.
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Läge
Naturskönt läge vid lagunen, en kort bilresa eller taxiresa från centrala Bacalar. Dess läge vid huvudvägen kan innebära trafikljud för vissa rum som vetter mot vägen.
Relaterade gästrecensioner
4
Alexander
24 feb. 2025
·
Stannade 3 nätter
This hotel is very noisy. I spent three nights there and got very little sleep. The hotel is located on a narrow strip of land between a busy main road and the lagoon. While the side facing the lagoon is quiet, we had a room (mid-range price category) closest to the road. There is a constant hum of engines, especially motorcycles and trucks, even at night. Additionally, there was a noise from a compressor, like that of an air conditioner or pump, heard loudly at night. The bar is also located in this area, where early in the morning there is clattering of dishes and the loud sound of a juicer being turned on. This not being enough, there is also a construction side next to the hotel with hammering noise during the day. This hotel is not suitable for noise-sensitive people!
This hotel is very noisy. I spent three nights there and got very little sleep. The hotel is located on a narrow strip of land between a busy main road and the lagoon. While the side facing the lagoon is quiet, we had a room (mid-range price category) closest to the road. There is a constant hum of engines, especially motorcycles and trucks, even at night. Additionally, there was a noise from a compressor, like that of an air conditioner or pump, heard loudly at night. The bar is also located in this area, where early in the morning there is clattering of dishes and the loud sound of a juicer being turned on. This not being enough, there is also a construction side next to the hotel with hammering noise during the day. This hotel is not suitable for noise-sensitive people!
10
Juan
26 feb. 2025
·
Stannade 2 nätter
Excelente lugar junto a la Laguna. Lejos de todo el movimiento pero cerca cuando quieres visitar el Pueblo Mágico. El servicio es excelente, el hotel hermoso, la comida deliciosa y el ambiente perfecto.
Excelente lugar junto a la Laguna. Lejos de todo el movimiento pero cerca cuando quieres visitar el Pueblo Mágico. El servicio es excelente, el hotel hermoso, la comida deliciosa y el ambiente perfecto.
10
Nathalie
31 dec. 2024
·
Stannade 5 nätter
Un service hors pair, l'hôtel très propre. Les chambres au bord de la lagune sont spacieuses. Très zen sur le site, l'hôtel au goût du jour/Moderne. Les cocktails sont délicieux avec un excellent menu varié. Certainement dans les tops des hôtels à Bacalar 5 min de taxi pour ce rendre au Centro. Garde de sécurité 24/24. Point faible la localisation pour la Lagune. En fait de notre passage à Bacalar ce fut notre coup de coeur ❤️
Un service hors pair, l'hôtel très propre. Les chambres au bord de la lagune sont spacieuses. Très zen sur le site, l'hôtel au goût du jour/Moderne. Les cocktails sont délicieux avec un excellent menu varié. Certainement dans les tops des hôtels à Bacalar 5 min de taxi pour ce rendre au Centro. Garde de sécurité 24/24. Point faible la localisation pour la Lagune. En fait de notre passage à Bacalar ce fut notre coup de coeur ❤️
10
Louis
21 okt. 2023
·
Stannade 3 nätter
Beautiful hotel, very convenient location. Staff super friendly and helpful. Excellent food. The best views. If you want to do a boat trip, contact Boho boats, amazing day on the lagoon.
Beautiful hotel, very convenient location. Staff super friendly and helpful. Excellent food. The best views. If you want to do a boat trip, contact Boho boats, amazing day on the lagoon.
10
Felipe
2 mars 2023
·
Stannade 2 nätter
o Hotel é incrível, muito bem localizado, bem perto do centro de Bacalar, e com uma vista sensacional do lago. As instalações são lindas, um paisagismo fantástico, atendimento primoroso por parte de todos os funcionários, além de um serviço gastronômico como eu não havia encontrado em nenhum hotel do México. Estou extasiado com esse lugar, espero que sigam por muitos anos mantendo a excelência dos serviços.
o Hotel é incrível, muito bem localizado, bem perto do centro de Bacalar, e com uma vista sensacional do lago. As instalações são lindas, um paisagismo fantástico, atendimento primoroso por parte de todos os funcionários, além de um serviço gastronômico como eu não havia encontrado em nenhum hotel do México. Estou extasiado com esse lugar, espero que sigam por muitos anos mantendo a excelência dos serviços.
10
Paola
17 feb. 2024
·
Stannade 2 nätter
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
8
Vanessa
16 feb. 2025
·
Stannade 3 nätter
Les + : Petit hôtel confortable et propre, avec accès direct à la lagune et situé à quelques minutes de voiture du centre de Bacalar. Personnel très agréable. Nous avons mangé deux fois sur place durant notre séjour (un petit-déjeuner et un repas du soir) et c’était délicieux. LE - : Notre suite studio “vue lagon” avait surtout une vue sur la piscine au premier plan. Le plus dérangeant est que de la musique type “lounge” est diffusée assez fort et non stop du matin au soir notamment au bord de la piscine. Peu agréable donc pour profiter de notre terrasse. Si nous avions su nous aurions réservé un autre type de chambre. Dommage car cela gâche un peu l’expérience.
Les + : Petit hôtel confortable et propre, avec accès direct à la lagune et situé à quelques minutes de voiture du centre de Bacalar. Personnel très agréable. Nous avons mangé deux fois sur place durant notre séjour (un petit-déjeuner et un repas du soir) et c’était délicieux. LE - : Notre suite studio “vue lagon” avait surtout une vue sur la piscine au premier plan. Le plus dérangeant est que de la musique type “lounge” est diffusée assez fort et non stop du matin au soir notamment au bord de la piscine. Peu agréable donc pour profiter de notre terrasse. Si nous avions su nous aurions réservé un autre type de chambre. Dommage car cela gâche un peu l’expérience.
10
Steven D
8 juli 2023
·
Stannade 5 nätter
Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
10
Hector Puente
20 sep. 2023
·
Stannade 1 natt
Great food and good service. However the property is located in the main highway and there is a lot of noise
Great food and good service. However the property is located in the main highway and there is a lot of noise
10
Jason
26 jan. 2025
·
Stannade 2 nätter
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
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Måltider
Hotellets restaurang får genomgående beröm för smak, presentation och cocktails, med flera omnämnanden av en enastående kock. En del gäster noterade höga drinkpriser och långsammare service eftersom rätterna tillagas på beställning.
Relaterade gästrecensioner
10
Gabriela
11 okt. 2023
·
Stannade 3 nätter
El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
10
Florian
2 feb. 2025
·
Stannade 2 nätter
Une vue sur le lac à couper le souffle, une équipe de service au top et surtour un chef cuisinier hors pair qui vaut un étoilé! Je recommande 1000 fois cet hôtel.
Une vue sur le lac à couper le souffle, une équipe de service au top et surtour un chef cuisinier hors pair qui vaut un étoilé! Je recommande 1000 fois cet hôtel.
10
Philip
8 mars 2024
·
Stannade 2 nätter
We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
8
Cheryl
20 jan. 2024
·
Stannade 5 nätter
I felt the prices of wine/drinks were wY too high. One glass of wine was 2X the price of a bottle in a retail store
I felt the prices of wine/drinks were wY too high. One glass of wine was 2X the price of a bottle in a retail store
10
socorro
8 apr. 2024
·
Stannade 4 nätter
Un excelente lugar para pasar unos días increíbles, el personal muy amable, las instalaciones súper cómodas y muy limpias. La comida muy rica, si van a celebrar algo pueden preguntarle al Chef Luis Balderas por alguna recomendación en especial.
Un excelente lugar para pasar unos días increíbles, el personal muy amable, las instalaciones súper cómodas y muy limpias. La comida muy rica, si van a celebrar algo pueden preguntarle al Chef Luis Balderas por alguna recomendación en especial.
10
Paola
17 feb. 2024
·
Stannade 2 nätter
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
10
Jorge
25 sep. 2023
·
Stannade 2 nätter
Excelente comida, excelente servicio y súper boutique
Excelente comida, excelente servicio y súper boutique
10
Jean
11 nov. 2025
·
Stannade 8 nätter
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
10
Andrea
20 nov. 2025
·
Stannade 2 nätter
La comida y el bar EXCELENTES!!!!!!!!!!!!!! La atención sin igual, 10/10 would recommend
La comida y el bar EXCELENTES!!!!!!!!!!!!!! La atención sin igual, 10/10 would recommend
10
JUAN
10 feb. 2025
·
Stannade 3 nätter
El hotel está muy bonito, el servicio es excelente y la comida del restaurante es espectacular.
El hotel está muy bonito, el servicio es excelente y la comida del restaurante es espectacular.
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10
Hugo
24 juni 2026
·
Stannade 4 nätter
El hotel esta en general muy bien, la atencion es superior y dedicada, todo el personal es muy amable y la comida es excelente, desayunamos y cenamos y todo de optima calidad, una noche cenamos a la orilla de la laguna y vino especialmente el chef a sugerirnos y limpiar un pescado a la sal delicioso. Las areas de oportunidad estan en el mantenimiento de algunos detalles del edificio y del mobiliario. Felicitamos a la gerencia ya que todo su personal es muy servicial.
El hotel esta en general muy bien, la atencion es superior y dedicada, todo el personal es muy amable y la comida es excelente, desayunamos y cenamos y todo de optima calidad, una noche cenamos a la orilla de la laguna y vino especialmente el chef a sugerirnos y limpiar un pescado a la sal delicioso. Las areas de oportunidad estan en el mantenimiento de algunos detalles del edificio y del mobiliario. Felicitamos a la gerencia ya que todo su personal es muy servicial.
8
Asvel
22 juni 2026
·
Stannade 1 natt
La estancia fue muy agradable, tranquila, lo único que no nos agrado fue que al llegar hotel nos pidieron un monto de depósito (cómo garantía), aún teniendo pagadas las reservas.
La estancia fue muy agradable, tranquila, lo único que no nos agrado fue que al llegar hotel nos pidieron un monto de depósito (cómo garantía), aún teniendo pagadas las reservas.
10
Miriam
14 juni 2026
·
Stannade 2 nätter
El hotel es hermoso y el personal aún más …, la vista inigualable el menú delicioso.. súper recomendable
El hotel es hermoso y el personal aún más …, la vista inigualable el menú delicioso.. súper recomendable
10
Sandrine
4 juni 2026
·
Stannade 2 nätter
Très belle chambre avec une immense salle de bain ! Très belle terrasse avec baignoire extérieure et un hamac L’hôtel a 2 petites piscines et un ponton pour accéder directement à la lagune. Même si la grand route est proche, une fois dans l’hôtel nous n’entendons aucun bruit. Belle surprise lors du repas lorsque le chef vient préparer la viande et le poisson en croûte de sel à votre table !!!
Très belle chambre avec une immense salle de bain ! Très belle terrasse avec baignoire extérieure et un hamac L’hôtel a 2 petites piscines et un ponton pour accéder directement à la lagune. Même si la grand route est proche, une fois dans l’hôtel nous n’entendons aucun bruit. Belle surprise lors du repas lorsque le chef vient préparer la viande et le poisson en croûte de sel à votre table !!!
10
Maritza
22 maj 2026
·
Stannade 2 nätter
Hermosa vista al lago, personal muy amable, excelente comida
Hermosa vista al lago, personal muy amable, excelente comida
Boendets policy
Incheckning
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Från 15:00 till 00:00
Innan 12:00
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Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-18: 179.8975232597351USD
- 2026-09-19: 179.8975232597351USD
- 2026-09-20: 170.83998677444458USD
- 2026-09-21: 170.83998677444458USD
- 2026-09-22: 170.83998677444458USD
- 2026-09-23: 121.15550239562988USD
- 2026-09-24: 170.83998677444458USD
- 2026-09-25: 179.8975232597351USD
- 2026-09-26: 179.8975232597351USD
- 2026-09-27: 170.83998677444458USD
- 2026-09-28: 170.83998677444458USD
- 2026-09-29: 170.83998677444458USD
- 2026-09-30: 170.83998677444458USD
- 2026-10-01: 170.83998677444458USD
- 2026-10-02: 179.8975232597351USD
- 2026-10-03: 179.8975232597351USD
- 2026-10-04: 170.83998677444458USD
- 2026-10-05: 170.83998677444458USD
- 2026-10-06: 170.83998677444458USD
- 2026-10-07: 170.83998677444458USD
- 2026-10-08: 170.83998677444458USD
- 2026-10-09: 179.8975232597351USD
- 2026-10-10: 179.8975232597351USD
- 2026-10-11: 170.83998677444458USD
- 2026-10-12: 170.83998677444458USD
- 2026-10-13: 170.83998677444458USD
- 2026-10-14: 170.83998677444458USD
- 2026-10-15: 170.83998677444458USD
- 2026-10-16: 179.8975232597351USD
- 2026-10-17: 179.8975232597351USD
- 2026-10-18: 170.83998677444458USD
- 2026-10-19: 170.83998677444458USD
- 2026-10-20: 170.83998677444458USD
- 2026-10-21: 170.83998677444458USD
- 2026-10-22: 170.83998677444458USD
- 2026-10-23: 179.8975232597351USD
- 2026-10-24: 179.8975232597351USD
- 2026-10-25: 170.83998677444458USD
- 2026-10-26: 170.83998677444458USD
- 2026-10-27: 170.83998677444458USD
- 2026-10-28: 170.83998677444458USD
- 2026-10-29: 170.83998677444458USD
- 2026-10-30: 179.8975232597351USD
- 2026-10-31: 179.8975232597351USD
- 2026-11-01: 170.83998677444458USD
- 2026-11-02: 170.83998677444458USD
- 2026-11-03: 244.6154363342285USD
- 2026-11-04: 276.9620078842163USD
- 2026-11-05: NO DATA
- 2026-11-06: 256.2537657554626USD
- 2026-11-07: 256.2537657554626USD
- 2026-11-08: 244.6154363342285USD
- 2026-11-09: 170.83998677444458USD
- 2026-11-10: 170.83998677444458USD
- 2026-11-11: 170.83998677444458USD
- 2026-11-12: 170.83998677444458USD
- 2026-11-13: 179.8975232597351USD
- 2026-11-14: 166.71395412597656USD
- 2026-11-15: 170.83998677444458USD
- 2026-11-16: 170.83998677444458USD
- 2026-11-17: 170.83998677444458USD
- 2026-11-18: 170.83998677444458USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
Du måste betala följande helt återbetalningsbara depositionen.
Deposit: MXN 3500.00 per accommodation, per night
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Kontantfria transaktioner erbjuds
- Långtidsuthyrning är möjlig.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och förbandslåda.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Poolen är tillgänglig mellan 08.00 och 18.00.
- Förhandsbokningar krävs för spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Barn som är 17 år och yngre är inte tillåtna.
- Endast registrerade gäster är tillåtna på boendets rum.
- Djur och assistanshundar är ej tillåtna.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Avgift för frukost enligt egen beställning: MXN 250–500 per person (ungefärligt pris)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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Bankettinrättningar
Värdeförvaring
24-Hour Front Desk
Allmänt
Rumservice
Restaurang
Rökfria rum
Massage
Bar vid poolen
Frukost på rummet
Endast för vuxna
Beach Sun Loungers
Snack Bar/Deli
Parkering
Parkering
Flygplatstransfer
Gratis parkering
Laddningsstation för elbil
Parking Onsite
Internet
Gratis wi-fi