InterContinental Grand Ho Tram by IHG

CheckIn Restrictions
Early check-in is available for a fee (subject to availability); Late check-out is available for a fee (subject to availability);

Age Requirements
Minimum age to check in is 18 years old

Pets
Service animals not allowed;Pets not allowed;

Front Desk Services
Contactless check-out is available; This property offers transfers from the bus station. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Access to the onsite casino, The Grand Club, is available to eligible guests only. To access the casino, citizens of Vietnam must be 21 years of age or older; pay an entry fee of VND 1,000,000 per person per 24 consecutive hours (or VND 25,000,000 per person per month); and provide proof of regular monthly income of at least VND 10,000,000. All gaming transactions for citizens of Vietnam must be conducted in local currency (VND), and any remaining value is converted to VND upon exit. Guests who are citizens of other countries must be at least 18 years old and present an original, valid passport and visa for verification before entering the casino. All guests, including children, are required to present a valid government-issued documentation (copies not accepted) at check-in. Vietnamese citizens must present their valid National ID or passport, and guests who are citizens of other countries must present their valid visa and passport or resident card at the time of check-in. This property offers daily pickup and drop-off shuttle transportation from central Ho Chi Minh City to the property. The bus seats and schedules are limited. Guests must contact the property in advance to check for availability and arrange transportation. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Rollaway bed fee: USD 34.02 per night; Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding;

Dining
Enjoy Chinese cuisine at Ju Bao Xuan, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.