Absolutely Disgusting. Do NOT Book.I am writing this review to warn others about our horrible experience at the New Point Miami Hotel. We arrived to a room that was shockingly unclean and far below any reasonable standard for the price we paid. From the moment we walked in, it was clear the room had not been properly cleaned. The refrigerator was filthy, the toilet had not been sanitized and had a strong unpleasant odor, and the towels looked like they had already been used ; complete with visible stains. One of the quilts had sticky stains all over it, making it completely unusable. There weren’t even enough towels for the three guests on our reservation, and despite being a beachfront property, no beach towels were provided at all. To make matters worse, both the kitchen sink and bathroom sink were completely clogged. We even found a large plunger stored inside one of the bathroom drawers; something that should never be left for guests to discover. Later we also noticed additional stains on the bed sheets and pillowcases, and we weren’t given enough toilet paper for our entire stay. On top of the filthy conditions, we had to deal with excessive noise from the neighboring room that ruined any chance of relaxing. The room looked nothing like the photos advertised online and was nowhere near the quality we expected. This was one of the worst hotel experiences we’ve ever had. Save your money and stay somewhere else.
Absolutely Disgusting. Do NOT Book.I am writing this review to warn others about our horrible experience at the New Point Miami Hotel. We arrived to a room that was shockingly unclean and far below any reasonable standard for the price we paid. From the moment we walked in, it was clear the room had not been properly cleaned. The refrigerator was filthy, the toilet had not been sanitized and had a strong unpleasant odor, and the towels looked like they had already been used ; complete with visible stains. One of the quilts had sticky stains all over it, making it completely unusable. There weren’t even enough towels for the three guests on our reservation, and despite being a beachfront property, no beach towels were provided at all. To make matters worse, both the kitchen sink and bathroom sink were completely clogged. We even found a large plunger stored inside one of the bathroom drawers; something that should never be left for guests to discover. Later we also noticed additional stains on the bed sheets and pillowcases, and we weren’t given enough toilet paper for our entire stay. On top of the filthy conditions, we had to deal with excessive noise from the neighboring room that ruined any chance of relaxing. The room looked nothing like the photos advertised online and was nowhere near the quality we expected. This was one of the worst hotel experiences we’ve ever had. Save your money and stay somewhere else.
