Name: Hampton Inn & Suites Cincinnati / Kenwood
Address: 2000 Ronald Reagan Drive, Cincinnati, Ohio, United States of America, Cincinnati, Ohio, US
Price range: $103–$245 per night
Rating: 9

What guests think

Across many reviews, Hampton Inn & Suites Cincinnati / Kenwood earns consistent praise for friendly staff, clean and spacious rooms with excellent showers, and a convenient location near the Kenwood Towne Center and I-71, plus a generally well-liked free breakfast.

Common complaints include inconsistent hot water, occasional fire alarms, and mixed pool temperature or chemical issues. Several guests also reported check-in delays or difficulty reaching the front desk, plus sporadic housekeeping lapses and some worn or noisy room elements. Overall, it works well as a practical base near Kenwood, though minor maintenance and staffing issues can occur.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are generally solid, with a decent fitness center and convenient parking. Several reviews report inconsistent hot water, occasional fire alarms, elevator outages, and mixed pool conditions (cold water, strong chemicals, or small size), plus one report of a parking lot break-in.

Related guest reviews

10

Ivan

Oct 14, 2024

·

Stayed 1 night

One of the much better hotels we have stayed at. Great location and hotel and room was very clean with a nice bathroom. Breakfast was great. Fitness center was very nice. We would definitely stay here again when we visit Cincinnati.

6

Allie

Jul 21, 2024

·

Stayed 1 night

At first check in we were double charged and had to speak to a manager to get our money back. The room was clean and nice as well as the hotel itself. Unfortunately, in our only one night stay our car was broken into in the parking lot. The staff did supply a vacuum and trash bags for our vehicles and tried to help anyway they could. The worst part is that we were told by many guests and the police that this is not the first incident even within the past 6 months. It would be in the hotels best interest to at least have working cameras in their parking lot, ESPECIALLY since this is not the first incident. Will not be staying at this location again because of they do not prioritize the safety of their guests.

6

Sharon

Jul 31, 2025

·

Stayed 2 nights

Breakfast was good, fresh. The housekeeping was super friendly as well and hardworking but only two of them there. Pool was overloaded with chemicals and everyone had a rash. Laundry area smelled like feces .

6

Sean

May 22, 2024

·

Stayed 4 nights

Both elevators were out of service for part of my stay. My room, upon check in, had no towels. They made me come to the front desk to get them. There was little hot water at the end of each day.

8

Alicia

Mar 29, 2023

·

Stayed 1 night

Overall it was a good stay of 2 nights at this property. The location is convenient for shopping and dinning out. Only negatives are that we did not receive any clean towels other than the ones that were already in the room at check in. Also the water in the shower was luke warm. There was shampoo and conditioner in the shower for available for use but no body wash.

6

Richard

Oct 14, 2023

·

Stayed 3 nights

Unfortunately someone burned waffles in the dining room which set off the VERY LOUD fire alarm both mornings just after 7AM and the alarm continued for at least 10 minutes. NO WAY TO START THE DAY!!

8

Robert

Jul 29, 2025

·

Stayed 1 night

It was very convenient for purpose however disappointed if the pool size and the area of the pool.

4

Michael

Dec 8, 2023

·

Stayed 4 nights

Warm water only. No hot water.

8

Susan

May 29, 2025

·

Stayed 1 night

Hotel is across the street from a large shopping mall and restaurants, but it is absolutely not walkable due to busy highway. Hotel was very clean and breakfast was good. We were there celebrating a birthday and looking forward to the indoor pool, but it was absolutely freezing. The only unfortunate aspect of a very nice hotel.

4

Noreen

Sep 19, 2024

·

Stayed 2 nights

Unfortunately the property was having significant plumbing issues when we were there. During a fire alarm (at 10pm) as we stood outside waiting for the fire dept we learned other guests hadn't had hot water for a couple of days.... when we were able to go back in my colleague learned she had no water at all... but then, when it started trickling in, no hot water... then she ended up fielding calls from staff trying to fix the hot water issue until around 12:30am. We ended up having to relocate to other hotel

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Cleanliness

Many guests find the hotel very clean and well kept. However, multiple reviews note lapses such as stained linens, sticky carpets, bathroom odors or mold, and missed or subpar cleaning.

Related guest reviews

4

lana

Jun 25, 2023

·

Stayed 1 night

Our room was dirty. The shower had not been cleaned. There was a hair tie belonging to someone else left in the shower. The sheets were covered in someone else’s hair

6

Mary

Dec 15, 2022

·

Stayed 5 nights

Bathroom smelled like dried urine. Told front desk first day we were there and they said they would have someone check, but nothing ever done about it.

10

Beth

Aug 19, 2023

·

Stayed 1 night

Totally clean everywhere....

10

Lexie

Dec 28, 2023

·

Stayed 2 nights

We love staying here when we visit family. It is located near the mall and great restaurants. The hotel is always very clean and the staff is very friendly. The free breakfast is great, too!

4

Krissi

Jun 16, 2024

·

Stayed 2 nights

Arrived at 345 pm to check in and the room was not ready. Lobby was full of people and the poor lady working the counter was doing her best to keep everyone happy and talk to everyone. Finally checked in after 4pm and got to the room to find a sticky and dirty bedside table, sheets had stains or were dirty, and the towels were the same. Overall not a clean visit and we wouldn’t stay again.

6

John Sandy

Jul 13, 2025

·

Stayed 2 nights

The carpet in the room was sticky, there was mold in the bathroom over the toilet, and one of the shower handles was broken.

10

Christine

Dec 6, 2024

·

Stayed 4 nights

Property was very clean and very well taken care of

10

Melissa

Jan 25, 2025

·

Stayed 3 nights

Staff was great. Completely immaculate.

10

Brian

Sep 22, 2023

·

Stayed 2 nights

Every time we entered the hotel it smelled like someone had just finished cleaning. Always a clean pleasant environment.

6

Rebecca

Aug 16, 2025

·

Stayed 1 night

Room, bathroom, and bed linens needed updated. Desk chair had stains on it. Was not cleaned very good.

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Rooms

Rooms are generally spacious and modern with comfortable layouts and standout showers. Negatives include some noise transfer, aging or loose fixtures, and occasional uncomfortable or creaky beds.

Related guest reviews

10

Andrea F

Dec 27, 2024

·

Stayed 1 night

Comfortable room in a great location near the Kenwood mall and shopping district. Shower was outstanding!

6

William

Oct 9, 2023

·

Stayed 2 nights

Beds old. Not comfortable

6

Jose

Oct 25, 2024

·

Stayed 2 nights

The property is not far from the airport and there are several restaurants nearby, including some within walking distance. While the hotel was quiet and clean, the facility needs remodeling and some maintenance. The lamps in my room have seen better days, the closet doors did not cover the entire closet space, wallpaper in the room was pealing in some areas, and the bathroom tiles were old and the grout looked like it needed repair.

6

John

Sep 14, 2024

·

Stayed 1 night

I could hear every step from the room above. I could hear, loudly, every time the other rooms above and next to us flushed their toilets. So loudly.

10

Shaun

May 26, 2025

·

Stayed 2 nights

Stayed for two nights, very quiet and the shower in our room was amazing. Will definitely be staying again

10

Holly

Jun 21, 2024

·

Stayed 1 night

This has been my favorite stay on our trip so far! They have a little bar downstairs, and they helped me order a delivered pizza. The room was laid out nicely, and the shower had the coolest shower heads I've ever seen. Definitely will be back.

10

Pamela

Dec 23, 2024

·

Stayed 1 night

Nice hotel and clean. The bed was uncomfortable and the pillows squish but seems like all hotels are that way. Friendly staff and good breakfast.

6

Lawrence

Aug 3, 2024

·

Stayed 3 nights

Overall reasonable, very nice continental/hot breakfast. A couple of restaurants within walking distance. Biggest problem was major interior design flaws in room. Closet was in bathroom. Lighting extremely awkward. Not good storage to unpack clothes. Horrible room coffee. We asked for an extra desk chair but got no response.

10

Elizabeth

May 24, 2025

·

Stayed 1 night

Spacious, clean room with an amazing shower! Lots of space to hang out with family.

10

Jennifer

Jun 27, 2023

·

Stayed 3 nights

Close to tons of shops and restaurants. Surprisingly quiet for being right off the freeway. Brand new renovation. Huge rooms. Bathroom was well designed and the shower had jets. Literally the nicest Hampton Inn I've ever stayed at.

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Service

Staff are widely praised as friendly and helpful, with some standout assistance from individual team members. Some guests experienced understaffing and delays at check-in or the front desk, and a few negative interactions or policy disputes.

Related guest reviews

6

Tameika

Nov 16, 2024

·

Stayed 3 nights

I reserved a specific type of room, (accessible w/ bathtub).I arrived shortly after 3pm and was offered a non accessible room because my chosen room was not ready. I stated I would wait. the representative went in their back room and never returned as I sat in the lobby. About 45-60 minutes later, another representative came on duty and inquired why I waiting. When I explained, he immediately addressed the situation, offering me a suitable option. The original representative never addressed me again

2

Eligio

Jul 11, 2025

·

Stayed 12 nights

The hotel manager, I understand, the assistant manager, treated my partner in a rude, humiliating, and even discriminatory manner. She went there to take an intensive English course with the Cincilugua staff. Everything was a disaster.

10

Missy

Jun 2, 2025

·

Stayed 1 night

Our stay was fantastic in every aspect. Dante went above and beyond to ensure our comfort.

8

Rafiat

Mar 26, 2025

·

Stayed 2 nights

Everything was fine. nice hotel spacious room good breakfast;HOWEVER I’m giving overall 4 stars because my bus came late at night and I already called the hotel 2wice to let them know I was gonna do a early check in. Wait for almost 30 mins for someone to come to the front desk. Then they came then gave me the wrong key to a room already booked but fixed it once I came back down for the 2nd time haha overall was a good stay.

8

Abby

Dec 9, 2024

·

Stayed 1 night

No one was at desk upon my arrival. I had to look around to find someone and when I couldn’t I tried calling. No one answered. I walked around the entire lobby to find someone in the kitchen to check me in. Other than a frustrating check in, it was fine.

2

yifei

Jun 23, 2025

·

Stayed 1 night

Never go to this hotel with your ESA/service dog. Very rude and unresponsive! They will still charge you pet fee and get back to you when you call more than 10 times! They even asked about your document which is not allowed by law. The worst hotel I’ve ever met.

10

Brandon

May 13, 2023

·

Stayed 1 night

The staff communicated well and went out of their way to make sure I had everything I needed to be comfortable during my stay. I want to call out housekeeping for doing an excellent job to help me check in outside of normal check-in hours. Great job team!

10

Jane

Oct 29, 2023

·

Stayed 2 nights

It is a little difficult to get back in where the hotel is located. But the hotel is very nice. The clerk Viviana is great. She is friendly and ready to assist.

10

Martin

Mar 26, 2023

·

Stayed 1 night

Zach made the check in process very easy. He gave us some recommendations on places to visit as well. Hotel was clean and a prime location.

8

Lori

Jun 16, 2025

·

Stayed 1 night

It was difficult to get a hold of someone from the front desk. Management might need to hire more staff.

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Location

Convenient to Kenwood Towne Center, dining, and I-71; several guests felt safe and appreciated easy highway access. Entry can be a bit tricky and walking is limited by busy roads; one report mentioned a parking lot break-in.

Related guest reviews

10

Gary

Aug 24, 2025

·

Stayed 3 nights

Great location and convenient to highway.

10

Glen

Aug 23, 2024

·

Stayed 1 night

Good location to Kenwood Mall.

8

Michael

Sep 19, 2023

·

Stayed 1 night

Was a nice, clean property for the cost. Within a busy area right off Rt 71. Security is good as you need a key card to get to the upper floors.

10

Diane

Apr 22, 2024

·

Stayed 1 night

Good stay , located close to shopping and restaurants

8

Kelli

Jul 17, 2024

·

Stayed 2 nights

Hotel is in a great location directly across from Kenwood Towne Center Mall. Plenty of dining or shopping within 5 minutes of it. Staff was nice, room was clean. The breakfast was good and on par for what you'd expect for a hotel breakfast. The staff working in the hotel all smiled and said hello when walking by, which was a nice thing in my opinion. We would definitely come back and stay here again.

10

Heidi

Jan 6, 2025

·

Stayed 1 night

Easy excess on and off highway. Second time staying at this location. Very nice..

10

Tia

Jul 22, 2024

·

Stayed 1 night

Close to everything. Mall, Casino, Restaurants

10

Douglas

Dec 5, 2024

·

Stayed 2 nights

Hampton Inn & Suites Cincinnati / Kenwood is a great place to stay on way to Kentucky or if just staying in Cincinnati. Convenient location off the highway and lots of food choices in the area. Parking is easy but getting into the hotel is a little tricky...look for signs and do not follow GPS. Fantastic staff, who are very helpful.

8

Susan

May 29, 2025

·

Stayed 1 night

Hotel is across the street from a large shopping mall and restaurants, but it is absolutely not walkable due to busy highway. Hotel was very clean and breakfast was good. We were there celebrating a birthday and looking forward to the indoor pool, but it was absolutely freezing. The only unfortunate aspect of a very nice hotel.

10

STEPHEN

Oct 1, 2023

·

Stayed 1 night

The location was very handy for shopping.

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Dining

Breakfast is often described as good with plenty of options and convenient hours. A few reviews mention items not kept hot or occasional shortages.

Related guest reviews

10

Leslie

May 12, 2025

·

Stayed 1 night

Absolutely Wonderful from the Staff to the Property. Clean, updated, the free breakfast is amazing

10

Ivan

Oct 14, 2024

·

Stayed 1 night

One of the much better hotels we have stayed at. Great location and hotel and room was very clean with a nice bathroom. Breakfast was great. Fitness center was very nice. We would definitely stay here again when we visit Cincinnati.

10

Jennifer

May 28, 2024

·

Stayed 3 nights

Good breakfast & good bfast hours!!

8

Rise

Mar 3, 2025

·

Stayed 3 nights

Hotel was clean and quiet. The breakfast was not kept warm and was pretty tasteless. The staff was great

10

jieun

Mar 31, 2024

·

Stayed 1 night

Breakfast was amazing 👏

10

John

Oct 8, 2023

·

Stayed 1 night

Nice, clean, quiet. Breakfast - no cereal or milk when we went for breakfast. It was brought out when we were leaving.

10

Linda

Feb 2, 2025

·

Stayed 2 nights

The hotel staff was cheerful and helpful. The room was spotless. The location is convenient to shopping and restaurants (with a car), but consider ear plugs if you are sensitive to minor highway noise. The breakfast buffet has much variety including make-your-own waffles.

10

Megan

Dec 30, 2024

·

Stayed 1 night

We stayed overnight as a stop on a road trip and the Hampton Inn was quiet and comfortable. The room was clean. The bed was comfy. The staff at the front desk were exceptionally friendly and polite. Breakfast was ok (what do you expect for free?). Overall, great for a one night stop over

10

Kendyl

May 29, 2025

·

Stayed 1 night

Great service and delicious breakfast

8

Martin

Jul 21, 2023

·

Stayed 2 nights

Very nice place. Good breakfast, too.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$106
February	$113
March	$118
April	$157
May	$140
June	$137
July	$137
August	$158
September	$148
October	$151
November	$118
December	$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $182	16 $171	17 $104	18 $171	19 $165
20 $104	21 $130	22 $131	23 $131	24 $106	25 $182	26
27 $107	28 $131	29 $140	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $163	3 $170
4 $105	5 $127	6 $127	7 $129	8 $111	9 $212	10 $225
11 $103	12 $127	13 $129	14 $127	15 $122	16 $204	17 $182
18 $132	19 $134	20 $134	21 $133	22 $152	23 $199	24 $245
25 $134	26 $134	27 $135	28 $133	29 $125	30 $167	31 $167

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Refrigerator & Microwave

Room, 1 King Bed, Refrigerator & Microwave

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Refrigerator & Microwave

Studio, 1 King Bed, Accessible (Hearing Impaired)

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible (Hearing Impaired)

Room, 1 King Bed, Accessible (Hearing Impaired)

Room, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Cincinnati / Kenwood

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Prices for upcoming dates