Northern Family Motel
From
$84
/ night
Select dates to see prices and availability
From
$84
/ night
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a picnic area.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a picnic area.
Business amenities
The front desk is staffed during limited hours. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided daily.
Location
When you stay at Northern Family Motel in Potsdam, you'll be near the airport, within a 5-minute drive of Raquette River and Canton-Potsdam Hospital. This motel is 1.9 mi (3 km) from St. Lawrence Health System and 2.2 mi (3.5 km) from North Country Children's Museum.
What's nearby
Raquette River(1.3 miles)
St. Lawrence Health System(2 miles)
Canton-Potsdam Hospital(2 miles)
North Country Children's Museum(2.2 miles)
Clarkson University(2.5 miles)
Helen Snell Cheel Medical Campus(2.6 miles)
The Stables at Windy Point(2.7 miles)
State University of New York-Potsdam(2.9 miles)
Potsdam Town & Country Club(5.2 miles)
St. Lawrence Power And Equipment Museum(10.8 miles)
St. Lawrence Health System Medical Campus(10.9 miles)
St Lawrence University Golf Course(11.9 miles)
Grasse River(12.3 miles)
St Lawrence County Center for History and Culture(12.8 miles)
St. Lawrence University(12.8 miles)
Massena, NY (MSS-Massena Intl.)(21.4 miles)
Ogdensburg, NY (OGS-Ogdensburg Intl.)(31 miles)
Free Wi-Fi
Casino
Picnic Area/Tables
Designated Smoking Area
Parking (Self) (free)
Front Desk (limited hours)
Location
6775 State Highway 56, Potsdam, New York, United States of America
Raquette River (1.3 miles)
St. Lawrence Health System (2 miles)
Canton-Potsdam Hospital (2 miles)
North Country Children's Museum (2.2 miles)
Clarkson University (2.5 miles)
Helen Snell Cheel Medical Campus (2.6 miles)
Room options
10
Double Room
Room details
2 Queen Beds
2 Full Beds
Sleeps 5
170 ft²
Air ConditioningWi-Fi (Free)Kitchenette
14
Basic Room
Room details
1 Queen Bed
1 Full Bed
Sleeps 3
150 ft²
Air ConditioningWi-Fi (Free)Kitchenette
Guest reviews of Northern Family Motel
8.6
Fabulous
Based on 360 verified reviews
Who stays here?
Business
11%
Couple
14%
Family
64%
Group
6%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Northern Family Motel, guests consistently praise very clean rooms, friendly hands-on owners, and good value in a quiet, convenient Potsdam location, while noting some small, older rooms and occasional maintenance, heating, and connectivity issues with TV or Wi-Fi.
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What guests think
At Northern Family Motel, guests consistently praise very clean rooms, friendly hands-on owners, and good value in a quiet, convenient Potsdam location, while noting some small, older rooms and occasional maintenance, heating, and connectivity issues with TV or Wi-Fi.
Several reviews highlight thoughtful touches like homemade welcome goodies, doorfront parking, and select rooms equipped with kitchenettes. Service is widely described as warm and accommodating, though limited office hours and occasional check-in confusion are noted. Overall, expect a simple, homey roadside stay at a fair price.
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AI-generated summary based on recent guest reviews
Facilities
Basic roadside setup with parking directly outside rooms; several rooms include a kitchenette (fridge, microwave, sometimes a small stove), and the property is pet friendly. Guests also appreciate outdoor space to sit and relax.
Related guest reviews
10
Katrina
Nov 15, 2024
·
Stayed 1 night
Nice, quiet property with a super clean room & bathroom, comfy bed and in-room mini fridge & microwave. I will definitely stay here again when in the area for work.
Nice, quiet property with a super clean room & bathroom, comfy bed and in-room mini fridge & microwave. I will definitely stay here again when in the area for work.
10
MICHAEL
Jun 8, 2025
·
Stayed 1 night
Very clean, easy check in, it was great to have outside space to relax after a long day. Would recommend
Very clean, easy check in, it was great to have outside space to relax after a long day. Would recommend
10
Patricia
Jun 28, 2024
·
Stayed 1 night
This was a very pleasant find for us, and if we are in the area again, we will definitely be back. We were in Potsdam for one night for a business deal and this place was recommended to us because it was close by. We have been doing a lot of traveling in the past 9 months and we can honestly say that this room, which has been recently renovated is much nicer than those which cost much more and are regularly rated 5 stars. Because it included a small kitchen, we were able to eat both dinner and breakfast in our room, which saved us a lot of money. The best part though was that the motel was pet friendly and had lots of mowed land for my dog and me to enjoy plus ample parking for our RV. Everyone, both staff and other guests, were friendly and the housekeeping person did a great job preparing our room for us. We are thankful for the recommendation to stay here. It turned out to be just what we needed for a very reasonable price.
This was a very pleasant find for us, and if we are in the area again, we will definitely be back. We were in Potsdam for one night for a business deal and this place was recommended to us because it was close by. We have been doing a lot of traveling in the past 9 months and we can honestly say that this room, which has been recently renovated is much nicer than those which cost much more and are regularly rated 5 stars. Because it included a small kitchen, we were able to eat both dinner and breakfast in our room, which saved us a lot of money. The best part though was that the motel was pet friendly and had lots of mowed land for my dog and me to enjoy plus ample parking for our RV. Everyone, both staff and other guests, were friendly and the housekeeping person did a great job preparing our room for us. We are thankful for the recommendation to stay here. It turned out to be just what we needed for a very reasonable price.
10
Catherine
Jun 7, 2025
·
Stayed 3 nights
This is a lovely little motel. Room 15 was spacious and exceptionally clean. Loved the little in-room kitchenette complete with fridge-with freezer-small stove, microwave and sink. All the amenities were present right down to bottled water in the fridge. Bed was very comfy and pillows were fresh and clean. Property was quiet and parking is directly outside your room. It is a bit dated but kept meticulously and appears recently refreshed. I was afraid an older motel room might be stuffy but that was absolutely not the case - the room had no odor and smelled fresh. Management was attentive and promptly helped when I was unable to lock the room window on my own. I plan on staying here next time I'm in town and would recommend this little gem. The price can't be beat and the accomodations are as comfortable as any hotel I've stayed at for triple the price.
This is a lovely little motel. Room 15 was spacious and exceptionally clean. Loved the little in-room kitchenette complete with fridge-with freezer-small stove, microwave and sink. All the amenities were present right down to bottled water in the fridge. Bed was very comfy and pillows were fresh and clean. Property was quiet and parking is directly outside your room. It is a bit dated but kept meticulously and appears recently refreshed. I was afraid an older motel room might be stuffy but that was absolutely not the case - the room had no odor and smelled fresh. Management was attentive and promptly helped when I was unable to lock the room window on my own. I plan on staying here next time I'm in town and would recommend this little gem. The price can't be beat and the accomodations are as comfortable as any hotel I've stayed at for triple the price.
10
Mark
Aug 27, 2023
·
Stayed 2 nights
We enjoyed our stay, again. Like to help local businesses out. Easy in and out with good parking. Friendly people who work there. Will stay again.
We enjoyed our stay, again. Like to help local businesses out. Easy in and out with good parking. Friendly people who work there. Will stay again.
10
Eli
Oct 1, 2023
·
Stayed 1 night
Is perfect if you have dogs
Is perfect if you have dogs
10
Angela
Oct 26, 2025
·
Stayed 1 night
My number 1 place to stay ! Everything I needed! Park close to front door ! No steps! Quiet! Close to everything !
My number 1 place to stay ! Everything I needed! Park close to front door ! No steps! Quiet! Close to everything !
10
Karen
Nov 3, 2024
·
Stayed 1 night
Overnight stay during athletic event at local college. Room was clean and comfortable. Frig and microwave in room meant I could save leftovers from dinner and make breakfast. Grounds are well kept. As with any motel, the room is not soundproof, but guests are respectful and we enjoyed a great night's sleep. This motel is very conveniently located to Potsdam...just a few minutes from downtown. I highly recommend!
Overnight stay during athletic event at local college. Room was clean and comfortable. Frig and microwave in room meant I could save leftovers from dinner and make breakfast. Grounds are well kept. As with any motel, the room is not soundproof, but guests are respectful and we enjoyed a great night's sleep. This motel is very conveniently located to Potsdam...just a few minutes from downtown. I highly recommend!
10
Michelle
Aug 27, 2023
·
Stayed 1 night
For a last minute reservation the Northern Family Motel really came through. The room was well lite, spacious and clean. Parking was also available. The area is also quiet and had great outside lighting. I am looking forward to staying here in the future.
For a last minute reservation the Northern Family Motel really came through. The room was well lite, spacious and clean. Parking was also available. The area is also quiet and had great outside lighting. I am looking forward to staying here in the future.
10
Holly
Sep 22, 2025
·
Stayed 2 nights
Microwave, fridge and freezer, ample table space and homemade welcome goodies! Very inviting and comfortable!
Microwave, fridge and freezer, ample table space and homemade welcome goodies! Very inviting and comfortable!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a strong point across many reviews, with rooms frequently described as very clean and well kept. A few guests reported issues such as odors, mold, or gritty floors.
Related guest reviews
10
Katrina
Nov 15, 2024
·
Stayed 1 night
Nice, quiet property with a super clean room & bathroom, comfy bed and in-room mini fridge & microwave. I will definitely stay here again when in the area for work.
Nice, quiet property with a super clean room & bathroom, comfy bed and in-room mini fridge & microwave. I will definitely stay here again when in the area for work.
10
Catherine
Jun 7, 2025
·
Stayed 3 nights
This is a lovely little motel. Room 15 was spacious and exceptionally clean. Loved the little in-room kitchenette complete with fridge-with freezer-small stove, microwave and sink. All the amenities were present right down to bottled water in the fridge. Bed was very comfy and pillows were fresh and clean. Property was quiet and parking is directly outside your room. It is a bit dated but kept meticulously and appears recently refreshed. I was afraid an older motel room might be stuffy but that was absolutely not the case - the room had no odor and smelled fresh. Management was attentive and promptly helped when I was unable to lock the room window on my own. I plan on staying here next time I'm in town and would recommend this little gem. The price can't be beat and the accomodations are as comfortable as any hotel I've stayed at for triple the price.
This is a lovely little motel. Room 15 was spacious and exceptionally clean. Loved the little in-room kitchenette complete with fridge-with freezer-small stove, microwave and sink. All the amenities were present right down to bottled water in the fridge. Bed was very comfy and pillows were fresh and clean. Property was quiet and parking is directly outside your room. It is a bit dated but kept meticulously and appears recently refreshed. I was afraid an older motel room might be stuffy but that was absolutely not the case - the room had no odor and smelled fresh. Management was attentive and promptly helped when I was unable to lock the room window on my own. I plan on staying here next time I'm in town and would recommend this little gem. The price can't be beat and the accomodations are as comfortable as any hotel I've stayed at for triple the price.
10
Stacey
Nov 1, 2025
·
Stayed 2 nights
Clean room, owners were great
Clean room, owners were great
10
Susan
Sep 13, 2024
·
Stayed 1 night
Reasonable price and clean
Reasonable price and clean
10
Jill
Nov 3, 2025
·
Stayed 1 night
Room was very clean and comfortable.
Room was very clean and comfortable.
8
Elizabeth
Nov 14, 2025
·
Stayed 2 nights
The staff was very helpful. We were given homemade baked good on arrival. The rooms were very clean.
The staff was very helpful. We were given homemade baked good on arrival. The rooms were very clean.
8
Nancy
Dec 14, 2025
·
Stayed 2 nights
Very clean. 4 out of our 5 rooms were renovated I’m sure they’re still working on that. Staff very courteous and accommodating.
Very clean. 4 out of our 5 rooms were renovated I’m sure they’re still working on that. Staff very courteous and accommodating.
10
Christine
Sep 29, 2024
·
Stayed 2 nights
The room and bathroom were really clean, and the beds were comfortable. We enjoyed staying at the Motel. Easy parking and check-in/-out. I definitely can recommend this Motel.
The room and bathroom were really clean, and the beds were comfortable. We enjoyed staying at the Motel. Easy parking and check-in/-out. I definitely can recommend this Motel.
4
Jessyca
Jul 27, 2024
·
Stayed 7 nights
It was not like the pictures. We got in after about 20 hours of traveling and the room was disgusting. Brown spots in the ceiling, cobwebs, bugs, and a smell. The sheets, pillows, and bed had stains. The bed felt like it would struggle to hold both my husband and I. It was after their operating hours when we arrived so we couldn’t request another room. The staff was awesome though! They refunded us without any problems. They were also nice when we called to let them know we’d be there after operating hours.
It was not like the pictures. We got in after about 20 hours of traveling and the room was disgusting. Brown spots in the ceiling, cobwebs, bugs, and a smell. The sheets, pillows, and bed had stains. The bed felt like it would struggle to hold both my husband and I. It was after their operating hours when we arrived so we couldn’t request another room. The staff was awesome though! They refunded us without any problems. They were also nice when we called to let them know we’d be there after operating hours.
2
Robert
Aug 6, 2025
·
Stayed 1 night
DO YOURSELF A FAVOR AND DONT STAY HERE EVER!!!! Worst place I’ve ever stayed! Horrible customer service, mold in shower, no staff whatsoever. No cable TV, WiFi didn’t work. Charged more than advertised. Whoever does their construction work/remodeling needs to stop. I’ve seen crackheads do better work. Kept tripping over the loose and moving flooring.
DO YOURSELF A FAVOR AND DONT STAY HERE EVER!!!! Worst place I’ve ever stayed! Horrible customer service, mold in shower, no staff whatsoever. No cable TV, WiFi didn’t work. Charged more than advertised. Whoever does their construction work/remodeling needs to stop. I’ve seen crackheads do better work. Kept tripping over the loose and moving flooring.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally cozy and comfortable but on the small side, with a mix of renovated and older units; some are spacious. Wi-Fi/TV reliability is inconsistent, and a few mention squeaky or soft beds.
Related guest reviews
10
Virginia
Aug 15, 2025
·
Stayed 3 nights
My sister and I stayed 3 nights at Northern Family Motel. The motel room was on the small side, but had a queen bed which was very comfortable. The owners were friendly and pleasant to deal with. We would stay there again as it was convenient to what we needed to do in the area. However, the AC unit was quite noisy, so we used the fan option which was much quieter. All in all a pleasant stay.
My sister and I stayed 3 nights at Northern Family Motel. The motel room was on the small side, but had a queen bed which was very comfortable. The owners were friendly and pleasant to deal with. We would stay there again as it was convenient to what we needed to do in the area. However, the AC unit was quite noisy, so we used the fan option which was much quieter. All in all a pleasant stay.
8
Colleen
Mar 29, 2025
·
Stayed 1 night
Tv did not work
Tv did not work
10
Rpbert
Oct 3, 2025
·
Stayed 2 nights
Internet stopped working the last night. Was still not working in the morning. Otherwise excellent
Internet stopped working the last night. Was still not working in the morning. Otherwise excellent
10
Angela
Nov 23, 2025
·
Stayed 1 night
Tv service sucks no tv today ! Internet issues
Tv service sucks no tv today ! Internet issues
4
Eric
Oct 13, 2025
·
Stayed 1 night
Clean room. The floor was very buckled so we threw a rug over it for safety. The room was very hot and the thermostat didn't appear to work. The bed was very uncomfortable and very soft; no structure to the mattress. Perhaps the worst feature was the bathroom sink faucet. There was barely a trickle of water coming out of it. I wouldn't stay here again.
Clean room. The floor was very buckled so we threw a rug over it for safety. The room was very hot and the thermostat didn't appear to work. The bed was very uncomfortable and very soft; no structure to the mattress. Perhaps the worst feature was the bathroom sink faucet. There was barely a trickle of water coming out of it. I wouldn't stay here again.
10
Catherine
Jun 7, 2025
·
Stayed 3 nights
This is a lovely little motel. Room 15 was spacious and exceptionally clean. Loved the little in-room kitchenette complete with fridge-with freezer-small stove, microwave and sink. All the amenities were present right down to bottled water in the fridge. Bed was very comfy and pillows were fresh and clean. Property was quiet and parking is directly outside your room. It is a bit dated but kept meticulously and appears recently refreshed. I was afraid an older motel room might be stuffy but that was absolutely not the case - the room had no odor and smelled fresh. Management was attentive and promptly helped when I was unable to lock the room window on my own. I plan on staying here next time I'm in town and would recommend this little gem. The price can't be beat and the accomodations are as comfortable as any hotel I've stayed at for triple the price.
This is a lovely little motel. Room 15 was spacious and exceptionally clean. Loved the little in-room kitchenette complete with fridge-with freezer-small stove, microwave and sink. All the amenities were present right down to bottled water in the fridge. Bed was very comfy and pillows were fresh and clean. Property was quiet and parking is directly outside your room. It is a bit dated but kept meticulously and appears recently refreshed. I was afraid an older motel room might be stuffy but that was absolutely not the case - the room had no odor and smelled fresh. Management was attentive and promptly helped when I was unable to lock the room window on my own. I plan on staying here next time I'm in town and would recommend this little gem. The price can't be beat and the accomodations are as comfortable as any hotel I've stayed at for triple the price.
8
Deborah
Oct 11, 2025
·
Stayed 2 nights
Nice rooms for a good price. Good for 1-2 people in a room as not tons of space to move around. Clean and updated. My bathroom fan didn’t work and the bath door didn’t close all the way but I was alone so didn’t matter. I could also open the windows if needed.
Nice rooms for a good price. Good for 1-2 people in a room as not tons of space to move around. Clean and updated. My bathroom fan didn’t work and the bath door didn’t close all the way but I was alone so didn’t matter. I could also open the windows if needed.
10
adam
Oct 10, 2025
·
Stayed 1 night
It's a nice roadside motel with lots of charm and wonderful staff. The rooms are cozy and well equipped. The location is great if you need to stay in Potsdam. I would 100% stay here again.
It's a nice roadside motel with lots of charm and wonderful staff. The rooms are cozy and well equipped. The location is great if you need to stay in Potsdam. I would 100% stay here again.
10
Donna
Jun 13, 2025
·
Stayed 1 night
Staff very friendly. TV remote didn't work and I called the owners and they texted me right away. When they got home, the owner texted me to make sure it was fine to come over and he put new batteries in and check to make sure it works. Love the Farmhouse design and room was cozy and comfortable. Bed was comfortable but very squeaky when I moved around. Otherwise, love everything about this place. Convenient to get to stores and dining. Quiet and lots of lights.
Staff very friendly. TV remote didn't work and I called the owners and they texted me right away. When they got home, the owner texted me to make sure it was fine to come over and he put new batteries in and check to make sure it works. Love the Farmhouse design and room was cozy and comfortable. Bed was comfortable but very squeaky when I moved around. Otherwise, love everything about this place. Convenient to get to stores and dining. Quiet and lots of lights.
8
Nancy
Sep 5, 2025
·
Stayed 1 night
Very cute room and comfy bed. The internet for tv was very weak and the floor was "gritty." A rack for a suitcase would be a good addition. Check in and out was great. We would stay here again.
Very cute room and comfy bed. The internet for tv was very weak and the floor was "gritty." A rack for a suitcase would be a good addition. Check in and out was great. We would stay here again.
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AI-generated summary based on recent guest reviews
Service
Owners and staff are frequently praised as friendly, accommodating, and responsive, with personal touches like homemade treats and easy check-in/out. Some guests encountered limited staffing or closed office after hours, leading to occasional confusion or unmet requests.
Related guest reviews
10
Donna
Nov 3, 2025
·
Stayed 2 nights
Didn’t stay and cancellation was not complete from hotels.com. Owners were wonderful and did not charge. I suggest you book through the hotel directly or confirm with hotel.
Didn’t stay and cancellation was not complete from hotels.com. Owners were wonderful and did not charge. I suggest you book through the hotel directly or confirm with hotel.
2
Narasimhan
Aug 24, 2023
·
Stayed 2 nights
Water was leaking from under the bathroom sink into the bathroom floor. The bathroom door did not close well and did not have a latch. The office room is not open to talk to as no body was there.
Water was leaking from under the bathroom sink into the bathroom floor. The bathroom door did not close well and did not have a latch. The office room is not open to talk to as no body was there.
10
Roger
Aug 24, 2025
·
Stayed 1 night
This motel was just what we needed for an overnight stay after getting our son settled in at college. The owners were very pleasant and had a gift bag with homemade goodies for us. The room is clean, beds comfortable, and there was complimentary bottled water in the room. Will stay here again! Highly recommend.
This motel was just what we needed for an overnight stay after getting our son settled in at college. The owners were very pleasant and had a gift bag with homemade goodies for us. The room is clean, beds comfortable, and there was complimentary bottled water in the room. Will stay here again! Highly recommend.
10
Meta
Oct 2, 2025
·
Stayed 1 night
Wonderful hosts, homey touches, quiet, lovely property.
Wonderful hosts, homey touches, quiet, lovely property.
10
David
Jan 25, 2026
·
Stayed 2 nights
clean room and great staff
clean room and great staff
6
Yurie
Jun 29, 2024
·
Stayed 1 night
Check-in was confusing, no one at the office, it was closed. Instead there was an envelope taped to the door with the message that "key was on the door and checkout at 10". So I tried to contact the hotel (infos on the website & emails) and Expedia, but nothing came of it. Finally, we just checked if there's a room with the key in the doorknob, we saw there was at room #10, so we took that room; 'cause it was also raining cats & dogs. Other than that, all was okay. We dropped off the room key in the key drop box at check-out, no staff interaction. Price wise, it was great!
Check-in was confusing, no one at the office, it was closed. Instead there was an envelope taped to the door with the message that "key was on the door and checkout at 10". So I tried to contact the hotel (infos on the website & emails) and Expedia, but nothing came of it. Finally, we just checked if there's a room with the key in the doorknob, we saw there was at room #10, so we took that room; 'cause it was also raining cats & dogs. Other than that, all was okay. We dropped off the room key in the key drop box at check-out, no staff interaction. Price wise, it was great!
8
Elizabeth
Nov 14, 2025
·
Stayed 2 nights
The staff was very helpful. We were given homemade baked good on arrival. The rooms were very clean.
The staff was very helpful. We were given homemade baked good on arrival. The rooms were very clean.
10
Jane
Aug 29, 2025
·
Stayed 1 night
I loved this motel! The owners were so friendly and welcoming. The room was clean and comfortable with windows that you could open and a screen door so you could have that open too! I really enjoyed sitting out in front of our room, just relaxing. It also was very nostalgic for me, an old fashioned type of motel but very well kept up. I will return for sure. Great value!
I loved this motel! The owners were so friendly and welcoming. The room was clean and comfortable with windows that you could open and a screen door so you could have that open too! I really enjoyed sitting out in front of our room, just relaxing. It also was very nostalgic for me, an old fashioned type of motel but very well kept up. I will return for sure. Great value!
8
Nancy
Dec 14, 2025
·
Stayed 2 nights
Very clean. 4 out of our 5 rooms were renovated I’m sure they’re still working on that. Staff very courteous and accommodating.
Very clean. 4 out of our 5 rooms were renovated I’m sure they’re still working on that. Staff very courteous and accommodating.
10
Donna
Jun 13, 2025
·
Stayed 1 night
Staff very friendly. TV remote didn't work and I called the owners and they texted me right away. When they got home, the owner texted me to make sure it was fine to come over and he put new batteries in and check to make sure it works. Love the Farmhouse design and room was cozy and comfortable. Bed was comfortable but very squeaky when I moved around. Otherwise, love everything about this place. Convenient to get to stores and dining. Quiet and lots of lights.
Staff very friendly. TV remote didn't work and I called the owners and they texted me right away. When they got home, the owner texted me to make sure it was fine to come over and he put new batteries in and check to make sure it works. Love the Farmhouse design and room was cozy and comfortable. Bed was comfortable but very squeaky when I moved around. Otherwise, love everything about this place. Convenient to get to stores and dining. Quiet and lots of lights.
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AI-generated summary based on recent guest reviews
Location
Quiet setting a few minutes from downtown Potsdam and colleges, with easy access to stores, dining, and trails. Many felt the area was safe and convenient for short stays.
Related guest reviews
10
Tanya
Jun 25, 2025
·
Stayed 6 nights
We stayed 6 days. The area felt safe, clean, and quiet. They had many food options in the area. The staff was friendly. The price was very reasonable- especially compared to the much higher prices of other places around.
We stayed 6 days. The area felt safe, clean, and quiet. They had many food options in the area. The staff was friendly. The price was very reasonable- especially compared to the much higher prices of other places around.
10
Richard
Aug 21, 2024
·
Stayed 1 night
Just a quick overnight for a wedding. Cozy, quiet, and out of the way in a good sense.
Just a quick overnight for a wedding. Cozy, quiet, and out of the way in a good sense.
10
Virginia
Aug 15, 2025
·
Stayed 3 nights
My sister and I stayed 3 nights at Northern Family Motel. The motel room was on the small side, but had a queen bed which was very comfortable. The owners were friendly and pleasant to deal with. We would stay there again as it was convenient to what we needed to do in the area. However, the AC unit was quite noisy, so we used the fan option which was much quieter. All in all a pleasant stay.
My sister and I stayed 3 nights at Northern Family Motel. The motel room was on the small side, but had a queen bed which was very comfortable. The owners were friendly and pleasant to deal with. We would stay there again as it was convenient to what we needed to do in the area. However, the AC unit was quite noisy, so we used the fan option which was much quieter. All in all a pleasant stay.
10
Judy
May 3, 2025
·
Stayed 1 night
Last night of a 3000 mile trip home from winter in Arizona. Cute, clean, very quiet. We were happy to support a local business. We had traveled 6 days and this was our 7th night.. the chain hotels in the area were clise to $200/night with taxes and fees. Price was fair here and the stay was wonderful!
Last night of a 3000 mile trip home from winter in Arizona. Cute, clean, very quiet. We were happy to support a local business. We had traveled 6 days and this was our 7th night.. the chain hotels in the area were clise to $200/night with taxes and fees. Price was fair here and the stay was wonderful!
8
Lynn
Oct 7, 2024
·
Stayed 2 nights
Overall my experience was great. It’s a very cute motel. They have done a good job of trying to improve the rooms. Everything was clean in the room. The only issue I had was the heat wasn’t working the second night so the room got very cold. It’s a no frills motel but a perfect, quiet place to stay.
Overall my experience was great. It’s a very cute motel. They have done a good job of trying to improve the rooms. Everything was clean in the room. The only issue I had was the heat wasn’t working the second night so the room got very cold. It’s a no frills motel but a perfect, quiet place to stay.
10
Angela
Oct 26, 2025
·
Stayed 1 night
My number 1 place to stay ! Everything I needed! Park close to front door ! No steps! Quiet! Close to everything !
My number 1 place to stay ! Everything I needed! Park close to front door ! No steps! Quiet! Close to everything !
10
Karen
Nov 3, 2024
·
Stayed 1 night
Overnight stay during athletic event at local college. Room was clean and comfortable. Frig and microwave in room meant I could save leftovers from dinner and make breakfast. Grounds are well kept. As with any motel, the room is not soundproof, but guests are respectful and we enjoyed a great night's sleep. This motel is very conveniently located to Potsdam...just a few minutes from downtown. I highly recommend!
Overnight stay during athletic event at local college. Room was clean and comfortable. Frig and microwave in room meant I could save leftovers from dinner and make breakfast. Grounds are well kept. As with any motel, the room is not soundproof, but guests are respectful and we enjoyed a great night's sleep. This motel is very conveniently located to Potsdam...just a few minutes from downtown. I highly recommend!
10
James
Apr 21, 2025
·
Stayed 2 nights
Beautiful little spot a couple of minutes out of town. Staying here next time we’re back in the area!
Beautiful little spot a couple of minutes out of town. Staying here next time we’re back in the area!
10
Michelle
Aug 27, 2023
·
Stayed 1 night
For a last minute reservation the Northern Family Motel really came through. The room was well lite, spacious and clean. Parking was also available. The area is also quiet and had great outside lighting. I am looking forward to staying here in the future.
For a last minute reservation the Northern Family Motel really came through. The room was well lite, spacious and clean. Parking was also available. The area is also quiet and had great outside lighting. I am looking forward to staying here in the future.
10
adam
Oct 10, 2025
·
Stayed 1 night
It's a nice roadside motel with lots of charm and wonderful staff. The rooms are cozy and well equipped. The location is great if you need to stay in Potsdam. I would 100% stay here again.
It's a nice roadside motel with lots of charm and wonderful staff. The rooms are cozy and well equipped. The location is great if you need to stay in Potsdam. I would 100% stay here again.
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AI-generated summary based on recent guest reviews
Dining
Several mentions of simple on-site options such as a light breakfast and welcome baked goods, which guests enjoyed. Offerings appear limited, and one review noted poor coffee.
Related guest reviews
6
Cara
Nov 9, 2025
·
Stayed 1 night
Friendly staff/owner that gave goodie bag with homemade cookies and blueberry muffins. The room and bathroom was older and not like the renovated rooms shown on website. Would’ve liked a room without carpet. Would consider staying here again as price is very reasonable and close to colleges.
Friendly staff/owner that gave goodie bag with homemade cookies and blueberry muffins. The room and bathroom was older and not like the renovated rooms shown on website. Would’ve liked a room without carpet. Would consider staying here again as price is very reasonable and close to colleges.
10
Tanya
Jun 25, 2025
·
Stayed 6 nights
We stayed 6 days. The area felt safe, clean, and quiet. They had many food options in the area. The staff was friendly. The price was very reasonable- especially compared to the much higher prices of other places around.
We stayed 6 days. The area felt safe, clean, and quiet. They had many food options in the area. The staff was friendly. The price was very reasonable- especially compared to the much higher prices of other places around.
10
Judy Withers
May 18, 2025
·
Stayed 2 nights
We stayed two nights for my granddaughters graduation from Potsdam. The rooms were clean, comfortable, and nicely decorated. They offered a nice breakfast and the decor in the office dining area was nice and homey.
We stayed two nights for my granddaughters graduation from Potsdam. The rooms were clean, comfortable, and nicely decorated. They offered a nice breakfast and the decor in the office dining area was nice and homey.
10
Roger
Aug 24, 2025
·
Stayed 1 night
This motel was just what we needed for an overnight stay after getting our son settled in at college. The owners were very pleasant and had a gift bag with homemade goodies for us. The room is clean, beds comfortable, and there was complimentary bottled water in the room. Will stay here again! Highly recommend.
This motel was just what we needed for an overnight stay after getting our son settled in at college. The owners were very pleasant and had a gift bag with homemade goodies for us. The room is clean, beds comfortable, and there was complimentary bottled water in the room. Will stay here again! Highly recommend.
10
Catherine
Jun 7, 2025
·
Stayed 3 nights
This is a lovely little motel. Room 15 was spacious and exceptionally clean. Loved the little in-room kitchenette complete with fridge-with freezer-small stove, microwave and sink. All the amenities were present right down to bottled water in the fridge. Bed was very comfy and pillows were fresh and clean. Property was quiet and parking is directly outside your room. It is a bit dated but kept meticulously and appears recently refreshed. I was afraid an older motel room might be stuffy but that was absolutely not the case - the room had no odor and smelled fresh. Management was attentive and promptly helped when I was unable to lock the room window on my own. I plan on staying here next time I'm in town and would recommend this little gem. The price can't be beat and the accomodations are as comfortable as any hotel I've stayed at for triple the price.
This is a lovely little motel. Room 15 was spacious and exceptionally clean. Loved the little in-room kitchenette complete with fridge-with freezer-small stove, microwave and sink. All the amenities were present right down to bottled water in the fridge. Bed was very comfy and pillows were fresh and clean. Property was quiet and parking is directly outside your room. It is a bit dated but kept meticulously and appears recently refreshed. I was afraid an older motel room might be stuffy but that was absolutely not the case - the room had no odor and smelled fresh. Management was attentive and promptly helped when I was unable to lock the room window on my own. I plan on staying here next time I'm in town and would recommend this little gem. The price can't be beat and the accomodations are as comfortable as any hotel I've stayed at for triple the price.
8
Aneesa
May 12, 2025
·
Stayed 2 nights
Overall it was a good stay. Only thing is that the room had an odor. The host was nice at breakfast and the stay was comfortable otherwise.
Overall it was a good stay. Only thing is that the room had an odor. The host was nice at breakfast and the stay was comfortable otherwise.
6
Kim
May 20, 2024
·
Stayed 2 nights
Th Room was very Small, the door did not lock properly. did not lock at all. The TV remote was dead. The TV did not park properly. The staff was never around. The coffee pods were horrible. When speaking to the owners Stephanie and Eric on the phone, they were very pleasant and easy to work with, One positive about The room was that it was clean
Th Room was very Small, the door did not lock properly. did not lock at all. The TV remote was dead. The TV did not park properly. The staff was never around. The coffee pods were horrible. When speaking to the owners Stephanie and Eric on the phone, they were very pleasant and easy to work with, One positive about The room was that it was clean
8
Darren
Sep 25, 2023
·
Stayed 2 nights
Check-in and check-out was easy. Greeted by the owners upon arrival and given fresh baked goods as a welcome. Would recommend Northern Family Motel to anyone looking in the area.
Check-in and check-out was easy. Greeted by the owners upon arrival and given fresh baked goods as a welcome. Would recommend Northern Family Motel to anyone looking in the area.
8
Elizabeth
Nov 14, 2025
·
Stayed 2 nights
The staff was very helpful. We were given homemade baked good on arrival. The rooms were very clean.
The staff was very helpful. We were given homemade baked good on arrival. The rooms were very clean.
10
Holly
Sep 22, 2025
·
Stayed 2 nights
Microwave, fridge and freezer, ample table space and homemade welcome goodies! Very inviting and comfortable!
Microwave, fridge and freezer, ample table space and homemade welcome goodies! Very inviting and comfortable!
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AI-generated summary based on recent guest reviews
6
Jessica
3 weeks ago
·
Stayed 2 nights
I really wanted to love this place. The reviews were good and we are new to visiting this area. The check in was easy, but we did not have a great two-night stay. The shower was nearly non- functional. The handles were VERY old and the water did not drain. We chose not to shower after watching the water pool in the tub. Beds are cheap. No box spring made the flimsy frame wobble with any movement. We had no control of the temperature.The air conditioner was shut down for the winter, leaving us with only the ceiling fan and open windows. The fan was so thick with a layer of dust that it fluttered down onto us and our belongings. Unfortunately, being a college area, the daily rates were more than double the cost of a weeknight stay. Disappointed, tired, and un- showered.
I really wanted to love this place. The reviews were good and we are new to visiting this area. The check in was easy, but we did not have a great two-night stay. The shower was nearly non- functional. The handles were VERY old and the water did not drain. We chose not to shower after watching the water pool in the tub. Beds are cheap. No box spring made the flimsy frame wobble with any movement. We had no control of the temperature.The air conditioner was shut down for the winter, leaving us with only the ceiling fan and open windows. The fan was so thick with a layer of dust that it fluttered down onto us and our belongings. Unfortunately, being a college area, the daily rates were more than double the cost of a weeknight stay. Disappointed, tired, and un- showered.
10
Deborah
Aug 28, 2026
·
Stayed 2 nights
Nice little motel, very clean, updated rooms as advertised. Great price point.
Nice little motel, very clean, updated rooms as advertised. Great price point.
8
Glenda
Aug 1, 2026
·
Stayed 1 night
Very cute property, lovely staff. The mattress was quite worn and uncomfortable. A great motel if the mattress was replaced!
Very cute property, lovely staff. The mattress was quite worn and uncomfortable. A great motel if the mattress was replaced!
10
Shannon
Jul 29, 2026
·
Stayed 1 night
This is the cutest little motel ever! Our room was extremely clean and was absolutely perfect! The staff are incredibly kind and helpful when we checked in, we were also greeted by super cute dogs and a cat. The bed and pillows were comfy, a/c worked perfectly so our night could not have been better here. We highly recommend Northern Family Motel and we look forward to staying here again!
This is the cutest little motel ever! Our room was extremely clean and was absolutely perfect! The staff are incredibly kind and helpful when we checked in, we were also greeted by super cute dogs and a cat. The bed and pillows were comfy, a/c worked perfectly so our night could not have been better here. We highly recommend Northern Family Motel and we look forward to staying here again!
10
Samantha
Jul 28, 2026
·
Stayed 1 night
Great communication about check-in when owners needed to be off the property for a family event.
Great communication about check-in when owners needed to be off the property for a family event.
FAQs about Northern Family Motel
Is parking available at the property?
Free self-parking is available on-site. No reservation is required.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of USD 35.00 per pet per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, a well-lit path to the entrance, and wheelchair-accessible parking. There is no elevator as the property is single-level.
What is the location of the property in relation to key landmarks?
The property is located near the airport, within a 5-minute drive of Raquette River and Canton-Potsdam Hospital. It is approximately 1.9 miles from St. Lawrence Health System and 2.4 miles from Clarkson University.
What are the policies for guests staying with children?
Up to 4 children aged 5 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-10: NO DATA
- 2026-11-11: 82.9824502199936USD
- 2026-11-12: 82.64137184616852USD
- 2026-11-13: NO DATA
- 2026-11-14: 143.98175619841004USD
- 2026-11-15: 144.3563510421753USD
- 2026-11-16: 82.51738801879121USD
- 2026-11-17: 82.64137184616852USD
- 2026-11-18: 82.38489798923493USD
- 2026-11-19: 82.64137184616852USD
- 2026-11-20: 144.61760328359986USD
- 2026-11-21: 144.61760328359986USD
- 2026-11-22: 144.03098033651736USD
- 2026-11-23: 82.64137184616852USD
- 2026-11-24: 82.64137184616852USD
- 2026-11-25: 82.64137184616852USD
- 2026-11-26: 82.64137184616852USD
- 2026-11-27: 144.61760328359986USD
- 2026-11-28: 144.61760328359986USD
- 2026-11-29: 144.61760328359986USD
- 2026-11-30: 83.12374298268128USD
- 2026-12-01: 82.88085871568299USD
- 2026-12-02: 82.88085871568299USD
- 2026-12-03: 83.27778657632447USD
- 2026-12-04: 108.15977504752351USD
- 2026-12-05: 145.6862500023651USD
- 2026-12-06: 145.73115326087952USD
- 2026-12-07: 82.88085871568299USD
- 2026-12-08: 82.88085871568299USD
- 2026-12-09: 83.27778657632447USD
- 2026-12-10: 82.64137184616852USD
- 2026-12-11: 108.99270507602692USD
- 2026-12-12: 145.73115326087952USD
- 2026-12-13: 145.73115326087952USD
- 2026-12-14: 83.27778657632447USD
- 2026-12-15: 83.27778657632447USD
- 2026-12-16: 82.64137184616852USD
- 2026-12-17: 83.27778657632447USD
- 2026-12-18: 108.77511913542939USD
- 2026-12-19: 145.3811281246033USD
- 2026-12-20: 145.73115326087952USD
- 2026-12-21: 83.27778657632447USD
- 2026-12-22: 82.64137184616852USD
- 2026-12-23: 82.64137184616852USD
- 2026-12-24: 83.27778657632447USD
- 2026-12-25: 108.99270507602692USD
- 2026-12-26: 145.73115326087952USD
- 2026-12-27: 144.61760328359986USD
- 2026-12-28: 83.27778657632447USD
- 2026-12-29: 82.64137184616852USD
- 2026-12-30: 82.64137184616852USD
- 2026-12-31: 82.64137184616852USD
- 2027-01-01: 145.73115326087952USD
- 2027-01-02: 145.3811281246033USD
- 2027-01-03: 145.73115326087952USD
- 2027-01-04: 82.64137184616852USD
- 2027-01-05: 82.64137184616852USD
- 2027-01-06: 82.64137184616852USD
- 2027-01-07: 83.27778657632447USD
- 2027-01-08: 144.61760328359986USD
- 2027-01-09: 145.45685365754701USD
- 2027-01-10: 145.3811281246033USD
The front desk is open daily from 7 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a security system and a first aid kit
- Up to 4 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Pet fee: USD 35.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free Wi-Fi
Casino
Picnic Area/Tables
Designated Smoking Area
Parking (Self) (free)
Front Desk (limited hours)
General
Picnic Area/Tables
No Elevator (Single Level)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Internet
Free Wi-Fi
Services
Designated Smoking Area
Front Desk (limited hours)
Well-Lit Path to Entrance
Parking
Parking (Self) (free)
Activities
Casino