The Avenue Club and Lodge

Nice staff, bed uncomfy and shower was mouldy. Great bar.

For a quick overnight stay this place was more than adequate, we were in town to see a show. There were some minor issues such as the only mirror in the main room was broken, the window which led onto a small roofed area did not lock (I forgot to report this ), no mirror in the bathroom or hanging rail for towels, bedside table drawers broken. Also, the beds could have been firmer but I know some people like mattresses you really sink into. It was pretty clean but maybe a little rundown. Quieter at night than I expected but we did get in very late. Parked in their car park but it's not very big so I don't think guests will always get a Space. Took a while to find a member of staff to hand the keys back to at checkout. Overall a good experience for somewhere to lay your head.

Staff are great , very helpful & friendly. Great pub on site for a drink . Good breakfast made to order . Need bed side lamps and better ventilation to stop damp smell . Also a mattress topper .

Dirty noise snooker club with rooms above

Needs some maintenance done but quiet location and good breakfast. Ok for a single night stopover

Its basic accomodation, but it has everything a fancy hotrl would have - good food, nice bar, snooker tables - the room was clean and warm, and the sheets were crisp clean linen. TV tea/coffee facilities as standard, and nice people. Absolutely nothing negative to say about it.

Staff were very friendly. Food both afternoon and morning were excellent and value for money.Had a game of bingo in the evening which was enjoyable and made to feel welcome amongst all the people involved,bar staff went above & beyond to help,will definately come back and stay again and would recommend to others

The club had a DJ on all evening with music being played so loud that the window and bedroom walls were constantly vibrating. This continued till 12:30 am. Carpets were dirty and had a dreadful smell. The half used toilet roll provided had clearly been wet at some point as a water stain was clearly visible. Room had no bin. Bathroom had cobwebs and large spiders. No light shade. Had to sleep on top of my own towels as feared for my health using bedding provided. Hotels.com should ban this hotel from their site as it does your reputation no good. I would have felt safer and more comfortable sleeping on a park bench.

Friendly helpful staff. Food was good and sensibly priced, rooms were a bit tired, but pretty comfortable. Overall it was great value for money. As long as you're not expecting the ritz, its a good place to stay.

Nothing was good about it unless you like football and beer! Dirty! Not maintained in the rooms and Not the place for peace and quiet either!

The smell from the beds the very old sunken mattresses. The mould in the shower. The bathroom floor wet. And like no fresh air had ever been in that room

Check-in was a bit strange. Even after I paid previously via hotels.com they insisted I had not paid and proceeded to take the money from a card they said they had in there system. The card was not mine so I don't know who's card has been used to take the amount of £40.80 because out room was £44.16 both strange unusual amounts. We was given the key and directions to our room and off we went. On entering the room we noticed the old musty smell immediately, the first thing we did was open the windows to let some air in and spray perfume around the room. Looking around the room it was unkept and dirty, definitely in need of a refurb and a cleaner would have been nice. The bathroom was mouldy and window sills was dirty with cob webs all over the room in corners, on doors and on picture frames etc. There was holes in the wall , the headboard was hanging off the wall with holes on one side. The bed was like lying on metal springs directly, it was uncomfortable felt like it was only 10cm deep. The noise from the neighbours started at around 3.30am. shouting loudly all around the building, outside the room and down the hallway. It continued for around an hour and was several people.

An absolute shocker of a place! Didn’t stay. This is, quite frankly, the worst “hotel”, I have ever had the misfortune of stepping into. The lady who booked me in was lovely! Very friendly and polite. That was the only good thing. Apart from her, in my opinion, the place is the worst hotel I have ever stepped into. The place is in, what looks like, the extension of a local social club (think Phoenix nights without the funny side!). First impressions were bad! It smelled dreadful, was dirty, apart from the lady booking me in, the staffing was not exactly “hospitable”. I was out within an hour and will never return. If you are considering the place, maybe have a rethink. It’s grim! As I stepped into the “hotel”, section there was a distinct musty smell. Really dated! I got to my room, the mirror smashed, brown stain on the blinds and the laminated flyers had stuck to them, what I presume to be, old food waste. I asked to check out where the lad, who appeared to be the supervisor, insisted that I view another room or have my current room cleaned. He offered a drink whilst this happened but I had a distinct lack in confidence surrounding the hygiene of the place, so declined. The second room was slightly better but still dirty with some sort of, what appeared to be, black mould around the windows. I left without staying. The guy running the place said that he wasn’t allowed to give refunds and it would be down to head office. He gave me their details but no email addres

She shower room was very small and it had a large amount of mould in it. The room was very noisy and was quite small. The bed was very uncomfortable

Reasonable for the price, but the shower had black mould and we were given conflicting information about breakfast availablity. You get what you pay for.

Rooms clean and cheap. Breakfasts huge and cheap. X21 bus stop right outside direct to QE hospital.

Nice warm room, clean and tidy. The TV remote was missing but quickly replaced. The only issue was that the shower overflowed flooding the bathroom floor. Altogether a decent, convenient stay.

The club had a DJ on all evening with music being played so loud that the window and bedroom walls were constantly vibrating. This continued till 12:30 am. Carpets were dirty and had a dreadful smell. The half used toilet roll provided had clearly been wet at some point as a water stain was clearly visible. Room had no bin. Bathroom had cobwebs and large spiders. No light shade. Had to sleep on top of my own towels as feared for my health using bedding provided. Hotels.com should ban this hotel from their site as it does your reputation no good. I would have felt safer and more comfortable sleeping on a park bench.

The staff were lovely. But the room was dirty stained mattress, dead moth in draw, dirt behind the bed

Outdated, not clean, damp, black mould in bathroom and uncomfortable beds.

Really cheap. The room was clean and smelt clean but there was damp in it. The area is really noisly with a motorbike driving around until around 2am. Guest were also noisy in the rooms next to me at both sides which isnt really the hotels fault but they were up until 3am so not the best nights sleep.

For a quick overnight stay this place was more than adequate, we were in town to see a show. There were some minor issues such as the only mirror in the main room was broken, the window which led onto a small roofed area did not lock (I forgot to report this ), no mirror in the bathroom or hanging rail for towels, bedside table drawers broken. Also, the beds could have been firmer but I know some people like mattresses you really sink into. It was pretty clean but maybe a little rundown. Quieter at night than I expected but we did get in very late. Parked in their car park but it's not very big so I don't think guests will always get a Space. Took a while to find a member of staff to hand the keys back to at checkout. Overall a good experience for somewhere to lay your head.

There room was pleasant enough. Clean and tidy. Felt old and dated. Mattress was thin and cheap. You could feel the springs. Pillows were thin but I always travel with my own so not really an issue for me. Definitely, not worth the £55.00 I paid. Hubby said he wouldn't pay more than £30. Thankfully we only stayed to sleep so was there less than 12 hours. Would NOT go again. Staff were lovely and friendly though.

Room rather shabby very dim lighting & overall quite chilly,ok for the price we paid but doubt would retain

Check-in was a bit strange. Even after I paid previously via hotels.com they insisted I had not paid and proceeded to take the money from a card they said they had in there system. The card was not mine so I don't know who's card has been used to take the amount of £40.80 because out room was £44.16 both strange unusual amounts. We was given the key and directions to our room and off we went. On entering the room we noticed the old musty smell immediately, the first thing we did was open the windows to let some air in and spray perfume around the room. Looking around the room it was unkept and dirty, definitely in need of a refurb and a cleaner would have been nice. The bathroom was mouldy and window sills was dirty with cob webs all over the room in corners, on doors and on picture frames etc. There was holes in the wall , the headboard was hanging off the wall with holes on one side. The bed was like lying on metal springs directly, it was uncomfortable felt like it was only 10cm deep. The noise from the neighbours started at around 3.30am. shouting loudly all around the building, outside the room and down the hallway. It continued for around an hour and was several people.

She shower room was very small and it had a large amount of mould in it. The room was very noisy and was quite small. The bed was very uncomfortable

The staff are very friendly and helpful. The food was nice and good value. However , the room was extremely dated. The outside of the windows were filthy. The bed was shocking , you could feel every spring. A work colleague slept in a different room and could not sleep for the same reason. Homelestky , avoid this place at all costs.

Clean room and r towels and nice touch of little sweets in room… however, only one mug in a double room? And a tv but could not find any TV controls !!

It was dirty we had paid for two nights but checked out on the Saturday afternoon wasn't going to stay on the Saturday night spoke to the manager who said that he'd look into it he apologised but offered no refund also no remote control for the television we asked a member of staff on Friday evening just said it was in the room but it wasn't and didn't seem interested in trying to help.

Could do with refurbishment and the beds were uncomfortable, but you get what you pay for and it was very reasonable

Staff awesome, rooms basic but cheap and did the job, its low budget so not the Grand, Staff we spot on no drama there.

We found the staff really helpful friendly and accommodating. We were having a family crisis situation and we couldn’t fault them , helping us with local info, going the extra mile all the time. We are due back to stay as family crisis still ongoing.

Check-in was a bit strange. Even after I paid previously via hotels.com they insisted I had not paid and proceeded to take the money from a card they said they had in there system. The card was not mine so I don't know who's card has been used to take the amount of £40.80 because out room was £44.16 both strange unusual amounts. We was given the key and directions to our room and off we went. On entering the room we noticed the old musty smell immediately, the first thing we did was open the windows to let some air in and spray perfume around the room. Looking around the room it was unkept and dirty, definitely in need of a refurb and a cleaner would have been nice. The bathroom was mouldy and window sills was dirty with cob webs all over the room in corners, on doors and on picture frames etc. There was holes in the wall , the headboard was hanging off the wall with holes on one side. The bed was like lying on metal springs directly, it was uncomfortable felt like it was only 10cm deep. The noise from the neighbours started at around 3.30am. shouting loudly all around the building, outside the room and down the hallway. It continued for around an hour and was several people.

Plain and simple check in , staff spot on

Overall stay was ok. My only issue was i paid for late checkout because we wanted to sleep in,but house keeping knocked on the door to wake us up. It will be a good idea if they know who is checking out late so not to disturb them. Thanks

The staff are very friendly and helpful. The food was nice and good value. However , the room was extremely dated. The outside of the windows were filthy. The bed was shocking , you could feel every spring. A work colleague slept in a different room and could not sleep for the same reason. Homelestky , avoid this place at all costs.

Staff were very friendly. Food both afternoon and morning were excellent and value for money.Had a game of bingo in the evening which was enjoyable and made to feel welcome amongst all the people involved,bar staff went above & beyond to help,will definately come back and stay again and would recommend to others

It was dirty we had paid for two nights but checked out on the Saturday afternoon wasn't going to stay on the Saturday night spoke to the manager who said that he'd look into it he apologised but offered no refund also no remote control for the television we asked a member of staff on Friday evening just said it was in the room but it wasn't and didn't seem interested in trying to help.

Manager was rude and racist got late for check in and they didn’t let me in the property as they said reception service is closed won’t recommend this to anyone requested for refund but manager refused and started shouting and he even asked Wht nationality are you as voice recording will be available

Staff was not friendly.

the property is next to cementery, with a very limited bus co nectivity. the property looks like really old and need refurbishing, toilets arent good, the rooms have damps and smelly.

Really cheap. The room was clean and smelt clean but there was damp in it. The area is really noisly with a motorbike driving around until around 2am. Guest were also noisy in the rooms next to me at both sides which isnt really the hotels fault but they were up until 3am so not the best nights sleep.

For a quick overnight stay this place was more than adequate, we were in town to see a show. There were some minor issues such as the only mirror in the main room was broken, the window which led onto a small roofed area did not lock (I forgot to report this ), no mirror in the bathroom or hanging rail for towels, bedside table drawers broken. Also, the beds could have been firmer but I know some people like mattresses you really sink into. It was pretty clean but maybe a little rundown. Quieter at night than I expected but we did get in very late. Parked in their car park but it's not very big so I don't think guests will always get a Space. Took a while to find a member of staff to hand the keys back to at checkout. Overall a good experience for somewhere to lay your head.

I liked the rooms and how there was a convenience store just opposite the property, I enjoyed my stay but when I checked in I was given my key and I had really heavy luggage’s with me and not one person decided to help me move it up stairs I’m not saying it’s a must but it would have been nice.

Good value and very handy for where I was working

Dirty noise snooker club with rooms above

Rooms clean and cheap. Breakfasts huge and cheap. X21 bus stop right outside direct to QE hospital.

Needs some maintenance done but quiet location and good breakfast. Ok for a single night stopover

The club had a DJ on all evening with music being played so loud that the window and bedroom walls were constantly vibrating. This continued till 12:30 am. Carpets were dirty and had a dreadful smell. The half used toilet roll provided had clearly been wet at some point as a water stain was clearly visible. Room had no bin. Bathroom had cobwebs and large spiders. No light shade. Had to sleep on top of my own towels as feared for my health using bedding provided. Hotels.com should ban this hotel from their site as it does your reputation no good. I would have felt safer and more comfortable sleeping on a park bench.

Quiet and Safe.

Nice staff, bed uncomfy and shower was mouldy. Great bar.

Best nights sleep for a while. Everything was good, the only little niggle was no spoon for the coffee. Breakfast was value for money.

We were made to feel welcome when we arrived. The room was nice enough for what me and my daughter needed between uni house moves. Breakfast was lovely and cook to order. Thank you guys

Reasonable for the price, but the shower had black mould and we were given conflicting information about breakfast availablity. You get what you pay for.

Rooms clean and cheap. Breakfasts huge and cheap. X21 bus stop right outside direct to QE hospital.

Needs some maintenance done but quiet location and good breakfast. Ok for a single night stopover

Its basic accomodation, but it has everything a fancy hotrl would have - good food, nice bar, snooker tables - the room was clean and warm, and the sheets were crisp clean linen. TV tea/coffee facilities as standard, and nice people. Absolutely nothing negative to say about it.

The staff are very friendly and helpful. The food was nice and good value. However , the room was extremely dated. The outside of the windows were filthy. The bed was shocking , you could feel every spring. A work colleague slept in a different room and could not sleep for the same reason. Homelestky , avoid this place at all costs.

Staff were very friendly. Food both afternoon and morning were excellent and value for money.Had a game of bingo in the evening which was enjoyable and made to feel welcome amongst all the people involved,bar staff went above & beyond to help,will definately come back and stay again and would recommend to others

Friendly helpful staff. Food was good and sensibly priced, rooms were a bit tired, but pretty comfortable. Overall it was great value for money. As long as you're not expecting the ritz, its a good place to stay.