The Originals City, Marne-la-Vallée Est, Meaux ,GLASSY HOTEL

Very good stay!

We checked in and had to climb 4 flights of stairs with our heavy bags. The AC in the room wasn’t working. The room was extremely small. The bathroom door was stopped from opening all the way by the bed. Barely enough room for our suitcases. Since they didn’t have a restaurant, despite having a menu in the room, Claude the front desk guy was kind enough to serve us beer that was on tap, and went to the pizza place himself to get our food since we didn’t have a car of our own. The people were very nice.

So nice

A decent room with enough comfort for a stop over stay. Owner was very helpful and welcoming. The area is an industrial estate but don't let that put you off. It felt safe and you can ignore it is close to the trains. Didn't hear them running overnight.

The attitude of the lady on reception ruined our holiday! When I booked this room, I emailed twice to ask for a late check in as we would be arriving after their advertised check in.. I had NO reply from either email. I then called and a lady answered and I asked if a late check in was possible and she said it would be fine.. But when arriving the place was deserted, the doors were open and the lights were on, someone was clearly in the middle of making their dinner with loud music playing! When I went looking for someone, I saw the staff bedroom was open and looked like a pig lived in there and the smell was atrocious. When the receptionist finally arrived she was extremely rude and unwelcoming, she huffed and puffed, tutted under her breath and had a go at me for not calling her to ask for a late check in. She wouldn’t have it, even with me trying to explain a had called and sent several emails. She was so very very rude to us! The attitude of this lady and our Experience of being left waiting for 30 minutes, scared my son so badly he was physically shaking, being autistic he couldn’t cope with this situation and it ruined his/our whole trip. Horrific experience!!