Sono Calm Goyang

객실 깨끗하고 냉장고음료 맥주도 좋았어요 단지ㅡㅡㅡ주차장은 관리가 필요해요. 쓰레기가 있더라구요

This is far from a 5 star hotel. They keep the hallways and elevators at 27 degrees C and the rooms must be centrally managed to a point because the temp would not go below 23 degrees. They charge per use for both the spa and the pool. The restaurants are ridiculously overpriced. Hardly any english is spoken and the staff seems to be in another world.

They nickel & dime you here. Charged me USD$45 for an 1.5 hour early check-in and to get a 30-minute check-out cost the same. The West tower smells like a wet dog and likely due to the pet hotel on the ground floor .

Me and my pet really had a comport and great time in this hotel. Specially, Thinking Dog cafe is amazing and the food in there is really great. I would like to use this hotel again anytime soon.

Hotel, is beautiful the rooms are modern and clean. The Starbuck in the lobby is great. There are small shops and restaurants at the back. It was a great place to stay for a business trip and a short drive to Kintex where I was working. Would definitely recommend and return if I am working nearby again. Staff were lovely and helpful too, check in and check out very easy.

전체적으로 만족하고 특히 호텔앞 한식당이 작지만 가볍게 한끼 식사하기에 좋습니다. 그리고 식당건물에 편의점등이 있어 편리합니다. 참고로 호텔 사우나 좋습니다.

주차잠 편리하게 이용했습니다.

깨끗하고 하루 지내기에 완벽했어요. 단지 헬스장, 수영장 등이 별로였어요

숙박객에 대한 사우나 시설 등의 유료 이용은 다소 아쉬움

훌륭한 스파시설

담배 냄새가 제거되지 않아서 냄새 때문에 쾌적함이 없었다. 비데가 고장이 나서 불편했음.

객실 깨끗하고 직원분들 친절합니다.

네 깨끗은 했는데 욕실 환풍기는 안돌아가네요.수리가 필요해보입니다.

직원분들 친절하시고 객실도 깨끗합니다.

세면대 청결도가 안 좋았네요 보이는 곳만 청소했는지... 세수할 때 보니 사각지대에 오래된 시커먼 곰팡이때가..... 락스로 잘 청소하면 지워질 것 같은데 프론트에 따로 부탁했는데도 나중에 보니 거의 비슷한 상태였어요.. 그 외에는 다 좋았어요

깨끗하고 편안한 침대

객실 청소상태가 생각보다 깔끔하지 못했고 특히 에어컨은 곰팡이 냄새에 내부까지 검게 변해 있어 사용하기 꺼려졌음. 또한 실외수영장을 비 오는 날 이용했는데 수온이 생각보다 낮아 고가의 비용을 지불하고도 짧은 시간만 이용했던 아쉬움이 있음. 그외 직원분들은 매우 친절했고 전반적으로 만족스러움.

친절 했어요 그러나 변기가 막혀서 불편한것은 정마루별루 엮아요

위생상태 최악입니다. 침구류에 강아지 오줌인지 모를 누런 얼룩과 머리카락이 침대 매트에 있는걸 보고 좀 충격받았네요…. 동네 모텔도 여기 호텔보다 깨끗할거 같아요 다른객실도 찝찝해서 나왔습니다. 고객응대도 별로인거같고 사후환불처리에 대한 책임감도 전혀 없어 보입니다

전체적으로 만족스러웠으나 수건에 긴 머리카락이 붙어있고 객실실내화에 신체부위의 털이 붙어있어서 조금 불쾌했습니다 체크인을 일찍 해주신 건 감사했으나 위생에는 조금만 더 신경써 주시길 바랍니다

Excellent hotel to stay. Staff members are super nice and friendly. All amenities worked flawlessly. The view is incredible from the room we’ve stayed. Couldn’t asked for a better hotel options. Well done Sono Calm. Highly recommend staying here when in Korea.

Bed comfort Clean Breakfast is good quietness

It was a very relaxing stay and had all the amenities! Air conditioner works excellent!

First they send me to the West Wing. The hallway was so smelly that you can puke. The room was nice, it does have a lingering smell.

Room interior seems old.

The room was comfortable and the fridge was stocked with a couple of beers and cold drinks ( free ). However the beds were too small . Other than that everything was great. We Stayed in the west tower but felt that the east tower was relatively new n fresh.

침구가 너무 좋았어요. 전반적으로 청결했고 소음이 전혀 없어서 오랜만이 푹 잤어요..며칠 더 쉬고 싶었어요~

1. 일산에 가족끼리 놀러간다면 좋은 선택지 (주변 현대백화점, 한화 아쿠아, 등등) 2. 사우나, 수영 모두 비용 추가(단 시설이 호텔같지 않음) 3. suite 룸을 선택해도 욕조가 없음(샤워 부스 2개) 4. 호텔 바로 옆 다수의 음식점과 편의점이 있어 가족끼리 이용하기에 편함 5. 호텔 복도 바닥부터 룸 바닥까지 모두 카펫인데 여름이라 특유의 좋지않은 냄새가 있음(구조적으로 바꿀 수 없음)

客室は広く清潔で洗濯乾燥機がついていてよかった。

위치 숙박상태 등이 좋아 다시 이용할 생각이 있습니다. 다만 객실 내 TV가 와이파이 연결 상태가 좋지 않은지 자주 끊기거나 연결이 지연(연결중 동그라미 계속 돌아감)되어 이는 개선되었으면 합니다.

Excellent hotel to stay. Staff members are super nice and friendly. All amenities worked flawlessly. The view is incredible from the room we’ve stayed. Couldn’t asked for a better hotel options. Well done Sono Calm. Highly recommend staying here when in Korea.

The staffs were extremely polite and professional.

Staff was courteous and you can borrow baby guard rail for her, baby tub, humidifier and air filter too. Very clean and quiet hotel. Definitely recommend.

Sono Calm Goyang is a great hotel from the welcome attendant upon arrival to the cleaning staff, everyone was friendly and helpful. I was checked in upon arrival even though earlier than the typical 3pm. The room was clean, modern, and cozy. The hotel sits in an area with restaurants and shops which made for a nice walk in the evening and grabbing dinner.

Easy in and out and staff was not good

프런트 여성 직원분이 매우 친절하고 좋은 정보제공.

The notes from Expedia doesn’t get sent to the hotel. Also this time around, the workers did not want to help us with our bags. This happened twice. I was very upset as my mother was lugging the bags herself to the carts.

체크인이 너무 늦어요!! 오후 3시에 체크인인데 다른호텔들은 좀 일찍 공짜로 체크인해주는데 여긴 진짜 그시간에 체크인가능해서 좀 별로네요…일찍 체크인하면 30% 돈든다하는데 ,,굳이..돈내고 체크인을 빨리하고싶진않았어요..2시에도착한거같은데..더블침대 성이2명이누우면 좀 작은거같아여 ㅠㅜ 옆으로 떨어질거같음 ㅜㅜㅜ

친절한 대응하고 무료음료 등 다 좋았어요

한적한 위치로 조용한 숙박 경험 그러면서도 서울 중심지와 금방 연결됨 5성급 호텔에 합당하지 않은 직원 서비스 불친절은 아니나 환영받는 다는 느낌을 주는 서비스는 아니였음 킨텍스에서 행사가 있어서 방문했고 내년에도 가야한다면 소노캄에서 머물 예정

一切都很好，唯一可惜離地鐵站太遠，到金浦機場不方便

部屋が広々としている、駅に近い キンテックス、コヤン総合運動場で何かある時にはまた泊まりたい

イベント会場からも比較的近く、バス停も目の前にあって便利でした。 ホテルも綺麗で、宿泊客や近所の住民も治安が良く、コンビニ、飲食店、スタバなど、ホテルの敷地内に沢山あったので、有り難かったです。 wowpassの両替機もあり、日本円からウォンに変えることもできたので、助かりました。 次回も是非このホテルを利用したいと思います！

お部屋は綺麗で広さも充分でした。スタッフの方も親切でドリンク類の補充も有り難かったです。キンテックス展示場迄は徒歩圏内で、バス停も目の前にあり便利でした。 スタバやコンビニ、飲食店、がホテルの敷地内に沢山ありました。

Our room was spacious and clean. The front desk person who checked us in was so courteous and her english was excellent. The hotel is surrounded by convenient shops and restaurants. Also, a wonderful park and a walking trail are nearby. It is definitely worth the stay if you are in the area.

Nice hotel. The staff was kind. The buffet menu is amazing. It is around 30 minutes from Seoul by subway.

After a 4-night stay, this Korean hotel brand delivers quality comparable to international chains like Hyatt and Westin - a marked improvement over our previous Airbnb experiences. The Ilsan/Kintex location is ideal, with shops and restaurants nearby. The real advantage is the 5-minute walk to GTX-A high-speed rail, which reaches Seoul Station in just 20 minutes. This relatively new property maintains excellent cleanliness standards. Standard rooms match premium Western hotels, while unique themed options include a PC-bang room with gaming computers and anime décor - a fun Korean touch. We booked a handicap accessible room that had grab bars and wide doors, but significant issues remained. The tub-only bathroom made showering impossible for mobility-impaired guests, and the heavy room door was difficult for elderly visitors using walkers or wheelchairs. Staff provided consistently professional and friendly service. The breakfast buffet offered Western, Korean, and Chinese options but lacked variety, staying identical throughout our stay. Sono Calm successfully blends Korean hospitality with international standards. It’s excellent for the Goyang/Ilsan area, especially with the convenient Seoul rail connection. Despite accessibility concerns and repetitive dining, it’s recommended for its quality and location, though mobility-impaired travelers should verify specific accommodations before booking.​​​​​​​​​​​​​​​​

KINTEXでのフェスに参加するために利用したが、立地も良く清潔だった。 エントランスの雰囲気もよく、スタッフの方も懇切丁寧に対応してくれた。 素敵な時間と環境を提供してくれてとても感謝している。 また利用したい。

Great location and 10 min drive to Seoul. Lots of eateries and shopping walking distance to the hotel!

イベント参加のために宿泊。仁川空港からリムジンバスで直通40分のアクセス。ロビーも部屋もとてもキレイでサービスも良くスタッフも親切でした。裏には夜までやってる飲食店やコンビニもあり、とても便利でした。

The property was well maintained staff was efficient . Food in hotel was well prepared and presented . The only draw back was the lack of knowledge about best places to visit while there from the concierge who probably needed more training about trips and things to do in Korea . Be prepared to google translate or understand some minor Korean expressions or language

킨텍스에서 진행하는 행사때문에 근처 숙소 찾다가 소노캄 고양 이번에 처음 이용하게 되었는데 제가 호텔 몇군데 이용해본곳중에 진짜 편하게 쉬다온 곳 같아요 !! 룸서비스도 맛있었구 (다만 전달해주시는 과정에서 설명 대충하고 너무 빨리 놓고 그냥 나가시려는 느낌이 들어서 이부분은 조금 아쉬웠어요,,) 그래도 숙박이용 추천 드립니다 :)

I highly recommend this hotel. Buffet was also very good.

This is far from a 5 star hotel. They keep the hallways and elevators at 27 degrees C and the rooms must be centrally managed to a point because the temp would not go below 23 degrees. They charge per use for both the spa and the pool. The restaurants are ridiculously overpriced. Hardly any english is spoken and the staff seems to be in another world.

Large room, good shower. Breakfast buffet has slipped a little.

Great hotel very peaceful in upmarket area. Big room, great bed and great service. The breakfast was impressive.

Nice hotel. The staff was kind. The buffet menu is amazing. It is around 30 minutes from Seoul by subway.

After a 4-night stay, this Korean hotel brand delivers quality comparable to international chains like Hyatt and Westin - a marked improvement over our previous Airbnb experiences. The Ilsan/Kintex location is ideal, with shops and restaurants nearby. The real advantage is the 5-minute walk to GTX-A high-speed rail, which reaches Seoul Station in just 20 minutes. This relatively new property maintains excellent cleanliness standards. Standard rooms match premium Western hotels, while unique themed options include a PC-bang room with gaming computers and anime décor - a fun Korean touch. We booked a handicap accessible room that had grab bars and wide doors, but significant issues remained. The tub-only bathroom made showering impossible for mobility-impaired guests, and the heavy room door was difficult for elderly visitors using walkers or wheelchairs. Staff provided consistently professional and friendly service. The breakfast buffet offered Western, Korean, and Chinese options but lacked variety, staying identical throughout our stay. Sono Calm successfully blends Korean hospitality with international standards. It’s excellent for the Goyang/Ilsan area, especially with the convenient Seoul rail connection. Despite accessibility concerns and repetitive dining, it’s recommended for its quality and location, though mobility-impaired travelers should verify specific accommodations before booking.​​​​​​​​​​​​​​​​

조식과 같이 되어 있는 옵션이 있으면 좋겠어요~ 체크인, 체크아웃 모두 원활히 진행되었고, 음식도 좋았어요

breakfast very good, area around the hotel also very good with lots of shops and places to eat.