Name: Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd
Address: 7477 Northside Dr, Ashley Heights, South Carolina, United States of America, Charleston County, US
Price range: $68–$125 per night
Rating: 7.3

What guests think

Reviews for Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd describe a basic, apartment-style budget property with widely varying experiences, where some guests appreciated helpful staff and value while others were disappointed by the condition and environment.

A number of guests reported roaches, dirty bathrooms and floors, lingering smoke or musty smells, and worn or broken fixtures including TVs, A/C, shower hardware, and occasional elevator issues. Others found rooms clean, quiet, or comfortable, and liked the proximity to fast food, shopping, and highways. Several noted safety concerns from loitering and late-night noise, as well as a $100-109 deposit and extra charges for cookware or pets. Expect a no-frills stay where outcomes vary by room and night.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Apartment-style setup with in-room kitchenettes and full-size fridges; cookware is not included unless purchased. Guests mention elevator outages, a minimal lobby setup, and a broken vending machine.

Related guest reviews

4

Jenn

Mar 12, 2025

·

Stayed 1 night

Full disclosure: I didnt use kitchen features because I had planned to stay just long enough to get 8 hrs sleep and a shower as that was all I needed, but knew I would need one for a month stay soon so I was seeing if this would be ok for my future stay. Nice that it has a full size fridge/freezer and a cook top and I didnt see any bugs throughout my stay. That was not enough for me to ignore the rest unfortunately and I had a really low bar knowing I was renting cheap. Worlds tiniest microwave and all appliances looked dingy. Small pile of trash where I guess someone swept but left the pile. Nasty walls with everything from kids drawings to caulk from filling giant holes to the worst -footprints by bed on the walls. I can only imagine ...adult acrobatics. Bathroom surfaces were mystery filled with crusty feeling towels and trash in trash cans from previous visitor. I used a towel to step on out of the shower and when I picked it up it was black showing how dirty the floor was. In general, hotel had the musty smell that says water sitting somewhere and someone smoking cigarettes in the hall (im a smoker too but I dont want to breathe in strong stale ashtray smell every time I walk in to the hall. And lastly trying to sleep while wondering who was going to murder who as a man&woman yelled & slammed & doors as they were in a nonstop heated argument bc "give me back my phone. Dont take my Sh*&. And my favorite stop choking me with no interference from staff/cops...

2

Janet

Aug 24, 2024

·

Stayed 1 night

Horrible. Dirty, no lobby, staff seldom at the window in a tiny entrance. The elevator doesn’t work. Absolutely the worst place I have ever stayed.

6

Frances

Jun 28, 2025

·

Stayed 2 nights

We were 5 -10 min before 3 pm and they made us wait to check in. Building appeared old and vending machine did not work. People up all hours of night with doors slamming.

8

Martin

Dec 25, 2024

·

Stayed 1 night

Centrally located near shopping and dining options. A no frills extended stay but no shady guests or people hanging around. The staff is excellent

8

Mandi

Apr 2, 2024

·

Stayed 1 night

This was an overnight stay before catching a flight. The amenities served the purpose of this perfectly. Deasmond on check in, provided excellent service and was very welcoming. The room was clean and very comfortable.

8

Bryan

Sep 10, 2025

·

Stayed 2 nights

Overall, it was a good stay. Visitors should temper their expectations of what kind of place this is. Treat it as an Air BnB instead of a traditional hotel. The rooms are small studio apartments. They have a stove, a kitchen sink, a full size fridge with a freezer. If you need cookware, you can purchase a full set that is yours to keep. A little weird, but I can see where they were trying to go with it. The beds were soft. The sheets look like they wouldn't keep a guest warm, but surprisingly, not the case here. The experience reminded me of the mini cabins/lodges in the Poconos or another winter resort...but geared for an urban setting. The one star deduction might have nore to do with Hotels.com and similar sites compared to Extended Stay. The prices you see do not take into account a $100 deposit(security deposit, basically). If the visitors keep the room spotless, then they receive the deposit back in roughly a week. A pain, and I can see this causing Extended Stay to lose business for such an amount compared to a typical $30 deposit. Another observation was the staff was seemingly overworked. This location was converted from a different type of facility and some of the "cracks" show. Their front desk is the size of a closet...giving the impression of a leasing office for...apartments. I can go back as the prices were very reasonable.

2

Sharon

Oct 11, 2024

·

Stayed 2 nights

The smell was definitely unique, and not in a good way. The TVs were broken in 2 of our 3 rooms. There was an oily brown residue on the floor, and basically all over one of the rooms. There was mold on the shower curtain and I am allergic to mold. There appeared to be urine spots on multiple areas of the room that were never mopped up. The area was scary. The shelves were broken in the bathroom and held up by blue tape. We couldn’t use the pull out bed because upon removing the cushion, there was cigarette ashes all over it. Would absolutely never stay again, even any of the other locations. The only good thing was the staff, they were very friendly and kind.

2

Caroline

Aug 31, 2025

·

Stayed 2 nights

Property had roaches and was in bad disrepair. Surroundings are very sketch; the convenience of the “kitchenette” is useless because you can’t anything in the mini microwave- no dishes or anything.

8

Martin

Dec 16, 2024

·

Stayed 2 nights

Good for a basic extended stay. Clean room, good mattress

4

John

Feb 26, 2025

·

Stayed 1 night

They charge you for everything including pots , pans dishes. For an extended stay. Really. Charge you 30 dollars a day for a pet another rip off.

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Cleanliness

Many reviews report cockroaches, dirty floors or bathrooms, musty or smoke smells, and mold. A smaller number found their rooms acceptably clean.

Related guest reviews

2

Patricia

Oct 12, 2024

·

Stayed 1 night

The property is infested with roaches!!

4

DONNELL

Jan 2, 2023

·

Stayed 1 night

Horrible stay. The room was filthy with roaches. The garbage can was full of garbage from the last visitor. I didnt sleep the whole night itching.

2

Bruce

Oct 13, 2025

·

Stayed 3 nights

The room was dirty, we found five cockroaches, sticky floors, toilet didn’t work right had to call maintenance several times. We left a day early because we couldn’t stand the cockroaches we kept finding. Room was smelly, we had to buy our own hand towels and we paid a lot of money for the room!!! We will never stay here again!!!

4

Matthew

May 18, 2024

·

Stayed 1 night

Room was not ready for check-in. Used bed linens, with lots of hair on it. Stained sheets. No bath or hand towels. No hand soap or shampoo. Cockroaches in room.

4

Joshua

Jul 7, 2025

·

Stayed 1 night

Black mold all over the shower, toilet, and sink. Wood cabinets above the stove were damp and full of mildew. Cockroach on the bathroom floor. Whole room just in general disrepair. Hallway had a musty smell. The women in the group felt unsafe outside of the building at night. Overall would definitely not stay again

2

Rosalba

Jan 18, 2025

·

Stayed 1 night

I arrived at the hotel and the only room they had available had a thousand cockroaches!!! It's not my fault that the room is dirty and there are no more available. I need my money back!

2

Sarah

Jan 6, 2026

·

Stayed 2 nights

We walked into our room and there were dead roaches all over and these little worm looking things. We left. The guy at the desk was very nice and understanding and refunded us our money

2

beverly

Jun 27, 2025

·

Stayed 1 night

The rooms have a wet mop smell. Sheets were upside down turned inside out and spotty so was the pillowcase. Sofa in the room is very dusty. Dust along bed head on floor and in corners. The staff smell like they don’t brush their teeth or wash. Trash all around the property and hallways are a mess. Trash in front of each door. Rooms aren’t cleaned correctly. They spray mist and keep it moving. My tissue that was on the roll was half gone and had poop on it. Just not the lace for a vacation or a night rest. Find somewhere. The only thing that wasn’t present was bed bugs I’m surprised

4

Luis

Jul 4, 2024

·

Stayed 12 nights

First thing, staff was actually very nice and did what they could to their best of their ability. But overall, other than the bed being the only thing clean and welcoming, everything else was dirty. Fridge had mold, walls, floors, and every corner had some sort of buildup. Shower curtain always let out water causing floor to always get wet. Everytime I came back to the room it always had a smell. It’s a non smoking hotel but it somehow always smelled like cigarettes. There was yelling and door slamming during quiet hours and had trouble sleeping. I see why the rooms were low.

2

Sharon

Oct 11, 2024

·

Stayed 2 nights

The smell was definitely unique, and not in a good way. The TVs were broken in 2 of our 3 rooms. There was an oily brown residue on the floor, and basically all over one of the rooms. There was mold on the shower curtain and I am allergic to mold. There appeared to be urine spots on multiple areas of the room that were never mopped up. The area was scary. The shelves were broken in the bathroom and held up by blue tape. We couldn’t use the pull out bed because upon removing the cushion, there was cigarette ashes all over it. Would absolutely never stay again, even any of the other locations. The only good thing was the staff, they were very friendly and kind.

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Rooms

Studios with kitchenettes offer a simple, apartment feel; some guests liked comfortable beds and occasional quiet. Recurring issues include malfunctioning TVs, A/C or fixture problems, and noise from halls or neighboring rooms.

Related guest reviews

4

Jenn

Mar 12, 2025

·

Stayed 1 night

Full disclosure: I didnt use kitchen features because I had planned to stay just long enough to get 8 hrs sleep and a shower as that was all I needed, but knew I would need one for a month stay soon so I was seeing if this would be ok for my future stay. Nice that it has a full size fridge/freezer and a cook top and I didnt see any bugs throughout my stay. That was not enough for me to ignore the rest unfortunately and I had a really low bar knowing I was renting cheap. Worlds tiniest microwave and all appliances looked dingy. Small pile of trash where I guess someone swept but left the pile. Nasty walls with everything from kids drawings to caulk from filling giant holes to the worst -footprints by bed on the walls. I can only imagine ...adult acrobatics. Bathroom surfaces were mystery filled with crusty feeling towels and trash in trash cans from previous visitor. I used a towel to step on out of the shower and when I picked it up it was black showing how dirty the floor was. In general, hotel had the musty smell that says water sitting somewhere and someone smoking cigarettes in the hall (im a smoker too but I dont want to breathe in strong stale ashtray smell every time I walk in to the hall. And lastly trying to sleep while wondering who was going to murder who as a man&woman yelled & slammed & doors as they were in a nonstop heated argument bc "give me back my phone. Dont take my Sh*&. And my favorite stop choking me with no interference from staff/cops...

10

Patricia

Oct 7, 2024

·

Stayed 2 nights

Quiet and clean. Bed was firm and staff was very friendly.

2

Jean

Jan 20, 2023

·

Stayed 19,373 nights

No one ever at desk, had to call and call to get checked in. Attendant was unapologetic and not friendly and very slow. Refrigerator didn’t work, dripping noise in bathroom vent, and the headboard was dirty. I got a call saying I left things in the room and they wanted to know if I was staying another night. I hadn’t left anything, I think someone took the key out of the drop box and used my room after I checked out.

10

Martin

Dec 11, 2024

·

Stayed 1 night

Good for a extended stay. Quiet, no excessive noise, no sketchy people loitering around outside

8

Mandi

Apr 2, 2024

·

Stayed 1 night

This was an overnight stay before catching a flight. The amenities served the purpose of this perfectly. Deasmond on check in, provided excellent service and was very welcoming. The room was clean and very comfortable.

6

Eric

Feb 15, 2024

·

Stayed 1 night

Most of the TV channels didn't work. It kept saying no signal

10

Veronica

Jul 31, 2025

·

Stayed 2 nights

It was clean and big

8

Bryan

Sep 10, 2025

·

Stayed 2 nights

Overall, it was a good stay. Visitors should temper their expectations of what kind of place this is. Treat it as an Air BnB instead of a traditional hotel. The rooms are small studio apartments. They have a stove, a kitchen sink, a full size fridge with a freezer. If you need cookware, you can purchase a full set that is yours to keep. A little weird, but I can see where they were trying to go with it. The beds were soft. The sheets look like they wouldn't keep a guest warm, but surprisingly, not the case here. The experience reminded me of the mini cabins/lodges in the Poconos or another winter resort...but geared for an urban setting. The one star deduction might have nore to do with Hotels.com and similar sites compared to Extended Stay. The prices you see do not take into account a $100 deposit(security deposit, basically). If the visitors keep the room spotless, then they receive the deposit back in roughly a week. A pain, and I can see this causing Extended Stay to lose business for such an amount compared to a typical $30 deposit. Another observation was the staff was seemingly overworked. This location was converted from a different type of facility and some of the "cracks" show. Their front desk is the size of a closet...giving the impression of a leasing office for...apartments. I can go back as the prices were very reasonable.

6

Victoria

Apr 1, 2025

·

Stayed 1 night

TV not working.

8

Martin

Dec 16, 2024

·

Stayed 2 nights

Good for a basic extended stay. Clean room, good mattress

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Service

Feedback is mixed: some praise friendly, helpful front-desk staff, while others report long waits or no attendant at night, check-in problems, overbooking, and poor communication. Experiences vary by shift.

Related guest reviews

2

Jordan

Oct 29, 2023

·

Stayed 1 night

I’m here trying to check in at 2:26 am and no one is here to check me in. I’ve been waiting 27 mins

10

Shelby

Jul 27, 2025

·

Stayed 1 night

Helpful people

2

Ian

Mar 18, 2023

·

Stayed 1 night

I arrived late night after a long business trip. Parking was terrible I had to park in a different hotels parking lot where I had to wait for 40 minutes for the front desk attendant to decide to answer a direct "late-night" check-in line to be told I could not check in due to the "system being down", and it being past midnight, I was unable to be allowed access to my room which I had already been charged for. Customer service was not helpful and seemed to hold me accountable for the error in their system. Upon returning to my car several questionable characters could be seen opening up car doors from what I could tell. My 7 month pregnant wife and I were forced to sleep outside in our car amongst the fortuitous calamity that is the Extended Stay of Ashley Phosphate.

10

sandra

Jan 3, 2025

·

Stayed 1 night

Very nice people

10

Starlena

Jul 14, 2023

·

Stayed 3 nights

Deasmond is wonderful. My experience at this hotel has been great. I haven’t had any issue and everyone has been helpful. Safe and conveniently located

2

Jamin

Nov 19, 2025

·

Stayed 1 night

I arrive late. No one was there. I dialed their service and she said it would be 30 minutes before I could check in. So I just left.

2

Julie

Jun 22, 2025

·

Stayed 1 night

The yelling and screaming from an obviously intoxicated and angry woman on the 2nd floor and then for an hour in the parking lot was too much. There was no employee in the building at 11 pm- 9:30 am which is completely unacceptable and dangerous. Had to call to get assistance into our room because the door wouldn’t open because it “stuck” and no one showed up. Thankfully after many attempts, we were able to get in our room. Also the $109 deposit to assure no smoking in the room was a bit much considering the entire 3rd floor reales of marijuana when we got off the elevator. And to be in a handicap room when clearly you couldn’t access the door. Upon checkin, I had to call for an employee to come to the front desk. Then the room wasn’t ready ( at 5pm). The only positive thing was the room Was clean and the bed was comfortable.

8

Mandi

Apr 2, 2024

·

Stayed 1 night

This was an overnight stay before catching a flight. The amenities served the purpose of this perfectly. Deasmond on check in, provided excellent service and was very welcoming. The room was clean and very comfortable.

10

Chad

Aug 18, 2025

·

Stayed 1 night

Great customer service.

2

Rachel

Oct 7, 2023

·

Stayed 1 night

I pulled up and there were so many ppl standing out side drinking. I walked in and no one was around to help for a solid 15 mins. I walked in the room and I was very very very disappointed

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Location

Convenient to highways, fast food, and shopping. Several guests felt unsafe due to loitering and late-night activity, though a few described the area as quiet or fine.

Related guest reviews

2

Aliyah

Mar 9, 2025

·

Stayed 2 nights

It’s off Ashley phosphate so of course that’s the ratchet but we had women black women at that streaming and hollering it was giving drugs, which made me feel unsafe. Then my very last night there they were making so much noise in the hallway, but I think someone was moving. They even bumped my door a few times very hard. I guess you get what you pay for when you come here.

4

Joshua

Jul 7, 2025

·

Stayed 1 night

Black mold all over the shower, toilet, and sink. Wood cabinets above the stove were damp and full of mildew. Cockroach on the bathroom floor. Whole room just in general disrepair. Hallway had a musty smell. The women in the group felt unsafe outside of the building at night. Overall would definitely not stay again

10

Martin

Dec 11, 2024

·

Stayed 1 night

Good for a extended stay. Quiet, no excessive noise, no sketchy people loitering around outside

2

Marcela

May 25, 2025

·

Stayed 1 night

To start, they charged us with a deposit fee of $109 that we were unaware of. They said it would take 3-5 business days to credit our account as long as there was no damage to the property or smoking in the room. They didn’t bother asking what form of payment we wanted to use and just charged the card used to hold the room. They ran two different transactions for the deposit and the hotel room. The bar in the tub was broken so we took pictures and showed the person at the front desk. Second, the area is very unsafe and smelled like weed down the hallways and at check in. Third, we tried to check out and there was none at the front desk way past their hours of operation. We tried contacting the number and had no luck. The hotel room was somewhat clean until we found fingernails on one of the nightstands. We will never stay there again.

8

Martin

Dec 25, 2024

·

Stayed 1 night

Centrally located near shopping and dining options. A no frills extended stay but no shady guests or people hanging around. The staff is excellent

10

Starlena

Jul 14, 2023

·

Stayed 3 nights

Deasmond is wonderful. My experience at this hotel has been great. I haven’t had any issue and everyone has been helpful. Safe and conveniently located

6

Lindsay

Jul 26, 2025

·

Stayed 1 night

Felt very unsafe and everything smelled like smoke. Required a fee of $109 just in case of damage, that they send back if there is no damage. Would not stay here again.

2

Kevin

May 4, 2025

·

Stayed 7 nights

Showed up too room. Used condoms on the floor. Room was dirty and disgusting. Empty beer bottles and cans all over the place. Smelled like weed too. It was late and we lost our room at another hotel. So i got this room for a week. Gunshots and very rough place too stay. Checked out on sunday. Called hotels.com to cancel the rest of the nights. The hotel said that we didn't check out. The hotel told hotels. com that we were still on the room on monday. We worked all day on monday. Called hotels.com 4 times. The hotel said the would refund 2 nights. I said no. Hotels.com didnt nothing to get my refund because i didnt spend the extra money for insurance. Amother thing is the tried changing me an extra $150 for damage for the room. If no damage they would give it back. I didnt pay it. They gave me the room. Dishes pots and pans will cost you an extra $50 too. Dont go out at night. Very dangerous area.

10

Brad

Aug 23, 2024

·

Stayed 7 nights

Close to a lot of fast food and shopping plaza and right off the exit

2

Rachel

Oct 7, 2023

·

Stayed 1 night

I pulled up and there were so many ppl standing out side drinking. I walked in and no one was around to help for a solid 15 mins. I walked in the room and I was very very very disappointed

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Dining

Not enough information in reviews.

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Month	Average price
January	$74
February	$84
March	$102
April	$103
May	$102
June	$93
July	$99
August	$88
September	$72
October	$81
November	$76
December	$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $70	18 $74	19 $77
20 $68	21 $68	22 $80	23 $80	24 $80	25 $119	26 $118
27 $77	28 $78	29 $78	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $85	2 $118	3 $119
4 $80	5 $81	6 $85	7 $81	8 $85	9 $112	10 $109
11 $83	12 $85	13 $82	14 $81	15 $83	16	17
18	19	20	21	22 $117	23	24 $125
25	26	27	28	29	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Studio, Refrigerator & Microwave

Deluxe Studio, Refrigerator & Microwave

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd

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