Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is provided for a surcharge of PHP 1500 per vehicle (one-way, maximum occupancy 8).

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including elevators and step-free entrances.

What is the location of the hotel in relation to nearby attractions?

The hotel is located within a 5-minute walk of Plaza Divisoria and Xavier University – Ateneo de Cagayan. It is 0.3 mi from Gaston Park and Museo de Oro.

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Benrose Hotel

What guests think

At Benrose Hotel, travelers consistently praise the friendly staff, clean rooms, and convenient central location near shops and landmarks, while recurring drawbacks include very small, often windowless rooms and bathroom designs that let water spread and floors become slippery.

Breakfast and the on-site cafe receive frequent praise for taste and timeliness, though variety can feel limited. Many guests highlight solid value for money. Best for budget travelers who prioritize convenience over in-room space and premium finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

6

Rolina

2 Jun 2025

·

Stayed 1 night

Location & parking is ok

8

Hazel Ann

4 Jan 2023

·

Stayed 1 night

The place has good location. Its near to banks, church, restaurants, Ayala Mall and other business locations. Its clean,comfortable and Im glad it has Smart TV & NETFLIX. It also has a gym just beside the hotel.

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Cleanliness

Rooms and common areas are consistently described as very clean, with housekeeping appreciated. Several guests report bathroom maintenance issues such as poor drainage and water spreading onto floors.

Related guest reviews

10

Marilis

26 Feb 2024

·

Stayed 3 nights

I needed a hotel last minute in Cagayan de Oro so I booked here. I was happy with my stay! The staff was very friendly and the rooms are clean.

4

Alyssa Jane Rose

28 Jul 2025

·

Stayed 1 night

clogged drainage at the bathroom. bathroom design is not appealing. no hotel slippers

10

David

15 Feb 2024

·

Stayed 3 nights

The staff is very accommodating, friendly and informative. The room and common areas are very clean and the Cafe had good food that was served at the requested time.

8

Luis

9 Dec 2023

·

Stayed 3 nights

Liked: Very clean room, good sheets, strong AC, good wifi, staff is very helpful and professional. Disliked: Water goes everywhere when you shower - makes a mess with the bathmats.

10

Sonia

11 Dec 2024

·

Stayed 1 night

Overall, our one day stay was excellent…room was clean, breakfast was good and everyone was friendly, helpful, polite and very nice. I wish however the room had a window and wet floor was contained in the shower stall only when showering and not all over.

6

Louis

25 Oct 2025

·

Stayed 1 night

Our room (5C) was tiny! The shower leaked into the bedroom area. The room looked nice, but very small.

10

Jovino

5 Jan 2025

·

Stayed 1 night

Clean and convenient location.

10

Xenia

19 Dec 2023

·

Stayed 3 nights

The property was reasonable priced, very comfortable, accomodating staff, immaculate rooms ( I booked two rooms), and accessible to shopping and restaurants.

8

Umberto

11 Jun 2025

·

Stayed 1 night

The room was small but clean and tidy and comfortable with a well-equipped bathroom. The only issues were there was no way to request a double bed when booking, so of course, got a room with two singles. Also, the shower water drained away from the drain, which is something I observed in every hotel I stayed at in Philippines.

6

Phillip

2 Feb 2026

·

Stayed 12 nights

The Staff were wonderful, the staff in The Cafe were exceptional, I booked the hotel at the last minute, I didn’t realize there wasn’t a refrigerator in the room my mistake but we made do, a negative was we saw a few cockroaches in the room, I killed one and we bought some roach traps and put them under the bed, didn’t see any more after that, aside from that the hotel was clean and when they cleaned the room they did a great job, I didn’t expect a Hilton or Marriott we were on a budget, but we had a nice stay.

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Rooms

Rooms are generally small, and multiple reviews note the absence of windows. Bathroom layouts with full glass partitions reduce privacy and can feel impractical.

Related guest reviews

10

Brenda

20 Sept 2023

·

Stayed 2 nights

Front desk was accommodating. The double standard bed posted which we chose, for the price we paid turned out to be a suite. So I was given a more spacious room than the 1 queen bed I booked before though not a suite. Double standard bed and queen have the same price, btw.

10

Amenola

15 Nov 2024

·

Stayed 1 night

Staff are nice and my room was clean except it’s so tiny and no windows. Aside from everything was ok

4

Alyssa Jane Rose

28 Jul 2025

·

Stayed 1 night

clogged drainage at the bathroom. bathroom design is not appealing. no hotel slippers

6

Christopher

7 Oct 2023

·

Stayed 3 nights

The place offers peace & quiet at night. Building structure though does not offer any window and the room wa quite small. My main concern was my safety, especially the tiled floor that gets very slippery when you take a shower. Bathroom wall was glass; no handle bars provided to hold on to prevent a slip & fall. Further in case if a fall and glass wall breaks, it can create sharp points that can stab anyone. Water seeps into the room from the glass sliding door. The hotel is nicely located, very close to the 'old' center of city. Its price was reasonable. Food prep needs improvement, its quality average.

10

Sonia

11 Dec 2024

·

Stayed 1 night

Overall, our one day stay was excellent…room was clean, breakfast was good and everyone was friendly, helpful, polite and very nice. I wish however the room had a window and wet floor was contained in the shower stall only when showering and not all over.

8

Danny

12 Jul 2023

·

Stayed 1 night

Triple room but you have to pay extra for the 3rd person? Toilet division from the room should not be glass because when you wake up and use the toilet in the middle of the night your companion will be disturb

6

Louis

25 Oct 2025

·

Stayed 1 night

Our room (5C) was tiny! The shower leaked into the bedroom area. The room looked nice, but very small.

4

Patrick O.

20 Dec 2022

·

I really wanted to give them a higher rating just based on how nice the staff was. To start, the website said it had a shuttle from CdO, it does not, add 900 pesos taxi each way, on a four day trip, you could easily have a nice dinner every night on that amount. The property was new but the rooms were miniature, the construction was cheap and the completely glass bathroom was downright dangerous. I have stay in CdO six times over twenty years, again wonderful staff, huge disappointment, I will not be back here again.

10

Keith

1 Feb 2026

·

Stayed 2 nights

Good room

8

Umberto

11 Jun 2025

·

Stayed 1 night

The room was small but clean and tidy and comfortable with a well-equipped bathroom. The only issues were there was no way to request a double bed when booking, so of course, got a room with two singles. Also, the shower water drained away from the drain, which is something I observed in every hotel I stayed at in Philippines.

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Service

Service is a strong point, with staff repeatedly praised as friendly, accommodating, and professional across departments and at the front desk.

Related guest reviews

10

Brenda

20 Sept 2023

·

Stayed 2 nights

Front desk was accommodating. The double standard bed posted which we chose, for the price we paid turned out to be a suite. So I was given a more spacious room than the 1 queen bed I booked before though not a suite. Double standard bed and queen have the same price, btw.

10

Marilis

26 Feb 2024

·

Stayed 3 nights

I needed a hotel last minute in Cagayan de Oro so I booked here. I was happy with my stay! The staff was very friendly and the rooms are clean.

10

David

15 Feb 2024

·

Stayed 3 nights

The staff is very accommodating, friendly and informative. The room and common areas are very clean and the Cafe had good food that was served at the requested time.

8

Luis

9 Dec 2023

·

Stayed 3 nights

Liked: Very clean room, good sheets, strong AC, good wifi, staff is very helpful and professional. Disliked: Water goes everywhere when you shower - makes a mess with the bathmats.

10

Sonia

11 Dec 2024

·

Stayed 1 night

Overall, our one day stay was excellent…room was clean, breakfast was good and everyone was friendly, helpful, polite and very nice. I wish however the room had a window and wet floor was contained in the shower stall only when showering and not all over.

10

Karl

20 Jul 2023

·

Stayed 2 nights

Loved it… the kindest staff.

10

Xenia

19 Dec 2023

·

Stayed 3 nights

The property was reasonable priced, very comfortable, accomodating staff, immaculate rooms ( I booked two rooms), and accessible to shopping and restaurants.

8

David

2 Dec 2022

·

Stayed 19,328 nights

Very accommodating stay.

6

Phillip

2 Feb 2026

·

Stayed 12 nights

The Staff were wonderful, the staff in The Cafe were exceptional, I booked the hotel at the last minute, I didn’t realize there wasn’t a refrigerator in the room my mistake but we made do, a negative was we saw a few cockroaches in the room, I killed one and we bought some roach traps and put them under the bed, didn’t see any more after that, aside from that the hotel was clean and when they cleaned the room they did a great job, I didn’t expect a Hilton or Marriott we were on a budget, but we had a nice stay.

8

MYRNA

25 Nov 2025

·

Stayed 1 night

Wonderful staffs!

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Location

Repeatedly described as central and accessible, within walking distance of malls, banks, restaurants, and city sights.

Related guest reviews

10

ROSAL

11 Jun 2025

·

Stayed 1 night

Benrose Hotel is centrally located with clean and spacious rooms and friendly staff. Easily accessible and walking distance to the mall and other famous landmarks and points of interest. Highly recommended for all your travel needs.

8

Jesus A.

20 Nov 2024

·

Stayed 2 nights

Close to city.

6

Rolina

2 Jun 2025

·

Stayed 1 night

Location & parking is ok

6

Christopher

7 Oct 2023

·

Stayed 3 nights

The place offers peace & quiet at night. Building structure though does not offer any window and the room wa quite small. My main concern was my safety, especially the tiled floor that gets very slippery when you take a shower. Bathroom wall was glass; no handle bars provided to hold on to prevent a slip & fall. Further in case if a fall and glass wall breaks, it can create sharp points that can stab anyone. Water seeps into the room from the glass sliding door. The hotel is nicely located, very close to the 'old' center of city. Its price was reasonable. Food prep needs improvement, its quality average.

8

Hazel Ann

4 Jan 2023

·

Stayed 1 night

The place has good location. Its near to banks, church, restaurants, Ayala Mall and other business locations. Its clean,comfortable and Im glad it has Smart TV & NETFLIX. It also has a gym just beside the hotel.

10

Jovino

5 Jan 2025

·

Stayed 1 night

Clean and convenient location.

4

Patrick O.

20 Dec 2022

·

I really wanted to give them a higher rating just based on how nice the staff was. To start, the website said it had a shuttle from CdO, it does not, add 900 pesos taxi each way, on a four day trip, you could easily have a nice dinner every night on that amount. The property was new but the rooms were miniature, the construction was cheap and the completely glass bathroom was downright dangerous. I have stay in CdO six times over twenty years, again wonderful staff, huge disappointment, I will not be back here again.

10

PERLITA

29 Aug 2023

·

Stayed 3 nights

Staff were accommodating and friendly to their guests. The room was so cleaned and the ambiance was so perfect to relax. Foods were okay and the prices are affordable. The location of the hotel was so fantastic surrounded with lots of fast foods, drugstores , banks and accessible to any point of CDO you've want to go.

10

Xenia

19 Dec 2023

·

Stayed 3 nights

The property was reasonable priced, very comfortable, accomodating staff, immaculate rooms ( I booked two rooms), and accessible to shopping and restaurants.

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Dining

Breakfast and the on-site cafe earn praise for taste and timely service, though some guests found the selection limited and a few rated the food as average.

Related guest reviews

6

Jun

18 Nov 2025

·

Stayed 1 night

朝食が含まれていたかどうか記憶にないが、結果的には満足のいく朝食も含まれていた。

10

David

15 Feb 2024

·

Stayed 3 nights

The staff is very accommodating, friendly and informative. The room and common areas are very clean and the Cafe had good food that was served at the requested time.

6

Christopher

7 Oct 2023

·

Stayed 3 nights

The place offers peace & quiet at night. Building structure though does not offer any window and the room wa quite small. My main concern was my safety, especially the tiled floor that gets very slippery when you take a shower. Bathroom wall was glass; no handle bars provided to hold on to prevent a slip & fall. Further in case if a fall and glass wall breaks, it can create sharp points that can stab anyone. Water seeps into the room from the glass sliding door. The hotel is nicely located, very close to the 'old' center of city. Its price was reasonable. Food prep needs improvement, its quality average.

10

Sonia

11 Dec 2024

·

Stayed 1 night

Overall, our one day stay was excellent…room was clean, breakfast was good and everyone was friendly, helpful, polite and very nice. I wish however the room had a window and wet floor was contained in the shower stall only when showering and not all over.

10

Brenda

18 Sept 2023

·

Stayed 1 night

Breakfast is outstanding 👏👏👏

10

PERLITA

29 Aug 2023

·

Stayed 3 nights

Staff were accommodating and friendly to their guests. The room was so cleaned and the ambiance was so perfect to relax. Foods were okay and the prices are affordable. The location of the hotel was so fantastic surrounded with lots of fast foods, drugstores , banks and accessible to any point of CDO you've want to go.

10

Kurt Ryan

7 Oct 2023

·

Stayed 1 night

Yummy breakfast

10

Rodolfo

15 Nov 2025

·

Stayed 3 nights

Breakfast is limited yo few choices

10

SAEHO

18 Sept 2024

·

Stayed 3 nights

아칭 식사도 그렇고 지내기에 편합니다. 가성비 대비 굿

6

Phillip

2 Feb 2026

·

Stayed 12 nights

The Staff were wonderful, the staff in The Cafe were exceptional, I booked the hotel at the last minute, I didn’t realize there wasn’t a refrigerator in the room my mistake but we made do, a negative was we saw a few cockroaches in the room, I killed one and we bought some roach traps and put them under the bed, didn’t see any more after that, aside from that the hotel was clean and when they cleaned the room they did a great job, I didn’t expect a Hilton or Marriott we were on a budget, but we had a nice stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $31	16 $31	17 $31
18 $31	19 $31	20 $31	21 $28	22 $31	23 $30	24 $31
25 $30	26 $31	27 $31	28 $31	29 $31	30 $31	31 $31

Su	Mo	Tu	We	Th	Fr	Sa
1 $31	2 $31	3 $36	4 $36	5 $31	6 $31	7 $31
8 $36	9 $36	10 $31	11 $36	12 $31	13 $36	14 $31
15 $31	16 $31	17 $31	18 $31	19 $31	20 $31	21 $31
22 $31	23 $31	24 $31	25 $31	26 $31	27 $31	28 $31
29	30 $41

Benrose Hotel

About this property

Location

Room options

Superior Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 2 Twin Beds

Deluxe Triple Room

Family Studio Suite

Superior Double Room, 2 Twin Beds

Standard Single Room

Guest reviews of Benrose Hotel

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Benrose Hotel

Prices for upcoming dates