Hostal Andaina

The location is good and it is good value for money. I will say that there is little, to no sound isolation in the room and because it is a concrete building with big open spaces it gets really loud. Earplugs is a must for light sleepers.

La habitación amplia y limpia, el personal de limpieza muy bueno.

The staff were friendly and helpful. Room was clean. Bathroom was nice. Sometimes we did not get hot water.

Personal muy amable, toso muy limpio, el colchón de la cama no tan cómodo

The hotel is in an ex-mental hospital & the staff do their best to maintain the insane asylum experience for guests. The front door is padlocked in the morning, so you have to wait for staff if you want to leave at 9am. The rooms are unchanged from the previous hospital, with one bare fluorescent lightbulb over the bed, so you can't relax in the room. Yet the hallways have nice warm orange lightbulbs? Freezing rooms, with no heating & only the thin hospital bedsheet & blanket. The hospital warden was kind enough to bring extra blankets, but I still didn't sleep because I was shivering. The bathrooms also had the harsh bright fluorescent lightbulb; hard to use the toilet at night without blinding yourself. It always smelled like either raw fish or eggs. No hot water tap for the sink, no hot water for the shower. I turned the hot shower tap on, put shampoo in my hair (they don't have soap) & a few seconds later the water turned off entirely. I had to wash it out with ice cold water. I didn't bother showering again. Guests are not allowed. When I checked out, my friend came to help take my bags down the 7 flights of stairs as I have a back injury. I stood on the stairs with my bags in view of the prison warden. Despite explaining to her in Spanish that my friend just needed to get my bags, she would not allow it. I asked her to help me then, but she said no. So I painfully carried my bags down 2 flights of steps. Finally after 15 min of punishment, she let my friend do it.