Dinasty Hotel

Could not sleep due to the noise in the bar upstairs. Booked for 3 nights,paid cash. Big mistake,lost my time and money. Left the following morning. Would not recommend.

It was great and so up-to-date. Even the menu for the rooftop restaurant is not printed - but accessible on phone by using QR Code which is at every table and in every room. Unfortunately, in Spanish only - they do need an English translation! The rooftop restaurant has a good selection and a bar with a wide selection of drink including premium brands. The restaurant has extended hours from early to very late at night and offers room service. The room was spacious and had everything I needed. Lighting was excellent - far better than most places. Nice work area for a laptop. The fridge was handy and very cold. The bathroom was really good and one of the best showers I've seen in many travels. Everything was squeaky clean. I speak a little Spanish and that helped me get by - along with Google Translate on my phone. The only downside for me was the lack of elevator. My room was 2nd floor, but it seemed like they had extra steps to get there :-) Then the restaurant was another set of steps up to the roof. For an old man the steps were no blessing - for someone a bit younger they shouldn't even be an afterthought. The location is great and easy walking distance to almost everything.

Service de nettoyage tous les jours, des linges propres, la chambre était assez grande, c'était un plaisir d'y retourner à chaque fois. Des soirées à thème tous les jours au restaurant rooftop, qui avait un superbe vue sur la ville, nous y avons pris le petit-déjeuner qui était bon. L'hôtel était très bien situé. Le seul point négatif c'est qu'on était juste en dessous du bar restaurant, les fenêtres n'étaient pas bien isolées on entendait tous les bruits et musique, claxons, pour dormir c'est pas facile, mais ont peut pas tout avoir.

LOCATION WAS GREAT, AND THE VIEWS FROM THE ROOFTOP RESTURANT, WHILE HAVING BREAKFEST.

Es agradable aunque no tiene elevador el hotel.

La zona es insegura y el hotel viejo

Location is close to many tourist attractions and the beach. There is a nice bar on site, however it is on the expensive side. Parking is tight and hard to find.

There is a bar upstairs bring earplugs

Convenient location, friendly staff, and the rooftop bar were all wonderful!

Tiene muy buena ubicación, precio accesible, limpieza. Hay un bar en la terraza por lo que en la noche hay algo de ruido.

Todo estuvo excelente el desayuno la ayuda para guiarnos nos explicaron cómo movilizarnos y en especial tiene habitaciones muy lindas y limpias que nos hicieron sentir muy cómodos

Rude staff. Smells damp. Old towels.

Bathroom had mildew and it needed a little more love and a lot of bleach. Staff was lovely and polite.

En general el hotel está bien, sin embargo; la habitación donde me hospedé no estaba muy limpia. El baño estaba sucio y la ducha tapada. El aire no servía bien no enfriaba. Había humedad en las paredes y olía mucho a cloro y humedad. La atención fue buena.

Staff was friendly. Place was clean.

Food was delicious! Pricing is great for the food items! The bar at night was fun! It's close to the Pink Street and Umbrella Street and a lot of shops, all walking distance! Very convenient! Room was very clean. My only complaint is the AC in the room. The AC was coming out cold, but no matter the fan setting, the room never got cold so we did not have a comfortable night of sleep.

Al servir el desayuno me negaron un café porque es una sola bebida y lo peor fue que la mesera me lo gritó delante de los demás huéspedes que si quería otra cosa como una bebida para acompañar mi desayuno tenía que pagarlo. La habitación olía a humedad y la habitación y el área de restaurante tenía mucho polvo viejo se ve que tienen mucho que no quitan el polvo. Para el colmo había una gato paseando en el área de comida

Hotel room was clean and service was excellent and friendly

dirty, smells like mold

I liked the staff but my room had dirty sheets it had a broken and extremely dirty couch I wanted to get in the jacuzzi up on the roof top but I decided not to because it was also dirty ..the roof top was a nice view but furniture is old and outdated…when I went to shower the water came out with a real bad smell the air conditioner was blowing out moldy air and it did not get very cold… the tv remote was missing the back piece and instead had clear tape on it .. I went out at night and got locked out of the property completely I could go on and on …but the one thing I liked was that the staff was nice

Todo excelente lo único malo es que el wifi no funcionaba y no se pudo utilizar la TV

Could not sleep due to the noise in the bar upstairs. Booked for 3 nights,paid cash. Big mistake,lost my time and money. Left the following morning. Would not recommend.

I could not get cable tv to work, something wrong with remote control !

The disco on the top floor kept me awake.

Need updating rooms n lighting in room.Not good value for stay. not much choice for vegeterians at breakfast. Lack of understanding of breakfast services for continental breakfast. Gtreat location, but very quite. I waqs only guest at hotel!

Pésimo lugar, no señala estacionamiento ni responde la habitación no tenía ni ventana y quedamos llenos de picaduras Las fotos no son reales

The place is OK, but the rooms are not sound proof and next to us was a family with kids crying and screaming and didn't let us sleep.

I don't recommend staying here. If you have physical limitations, good luck getting up the stairs to your room, and if you're hungry, there are more stairs to access the rooftop restaurant. The hotel is outdated. The rooms and beds are small. The bathrooms are small, cramped, and they have an annoying layout. There were ants in my bathroom just having a party on the sink. The noise from music on the rooftop restaurant was loud and obnoxious! The power kept going out and the internet buffered repeatedly or just went out. I DEFINITELY will not stay here again. There was nothing "world-class" about the stay here or the restaurant. Oh, here's the cherry on top: the restaurant has rats!

The hotel is actually pretty nice inside, and the room and bathroom was nice. It's centrally-located, just a few blocks from the Malecon (ocean boulevard) in the old city, and this is the problem....the noise! The street that it's on, Beller, is somewhat of a secondary thoroughfare, linking the historic district from the boulevard. My room was on the 2nd-floor, next to this street, and it was a LOUD! I didn't sleep more than 1-2 restless hours, with my phone turned on high to rain noise! Besides the location of the room itself, the window was of little use to stop the noise (with a big gap), and it was like (trying) sleeping on a scaffold with the cars and motos passing underneath. This went on steadily until after 3:00 in the morning, and then resumed at full speed around 6:30-7:00 Sunday morning. If you've never been in the D.R., almost every road is a racetrack, and the young kids like to make their motos as loud as possible, incessantly toot their horns at intersections (or any other slight inconvenience), and ride like idiots, speeding through the streets! The hotel itself was actually nice....if you can sleep through an earthquake, combined with a hurricane! I know that I won't be back, and I will warn anybody that might think of staying (without earplugs)....do not let them give you rooms #2,3,4,5 on the 2nd-floor, or any room on the street-side (Beller).....it might have been a nightmare, if I'd actually slept!

It was ok, the rooms were not in great condition, they need to be renewed or refreshed, specially the barhroom area. Breakfast was good and the staff was friendly.

super friendly staff (except bellboy was robotic lol) everyone else amazing! Clean, quiet and restaurant very good...casino attached a bonus!

It was a nice quite place to stay. Staff were very respectful and helpful in every respect.

El hotel esta en el centro de la ciudad y muy cerca de todo. Nuestra reservación era para 3 personas por 3 noches y nos dieron 2 noches en una habitación con 2 camas y para la tercera noche nos teníamos que cambiar de habitación que tenía una cama y un sofá cama. Les pedimos que mejor nos cambiaran las 3 noches para la habitación con el sopa cama y así lo hicieron. Cuando llegamos a bañarnos y dormir nos damos cuenta que el hotel no tiene estacionamiento, el sofá cama estaba roto, no había agua caliente y después de las 11:00pm no hay personal en la recepción para resolver cualquier situación. La mañana siguiente la chica de la recepción que llegan después de las 8:30am, fue muy amable y nos cambia de habitación pero como no tenían más habitaciones disponibles nos ofrecieron una de una cama pero no nos ajustaron el precio. Para la segunda mańana nos despertamos a las 7:00am con música bien alta que pone el huésped del cuarto del lado y nadie le dice nada y ese mismo día no nos pudimos dormir hasta después de las 2:30am porque el hotel tenía una fiesta con una banda en vivo que se escuchaba en la habitación como si fuera nuestra fiesta privada y cuando se le dijo al personal que estaba en la fiesta lo que dijeron es que eso estaba en la descripción del hotel, cuando no era así, y no le dieron importancia a nuestra queja. Definitivamente que no volvemos y no se lo recomendamos a nadie.

Pros: Receptionist was very nice to us, but that is all. Cons:We got our breakfast confirmed twice but still brought us wrong orders with hair in it. Room walls are paper thin, can hear everyone and everything.

The room was clean and affordable for the price . The staff were awesome and helpful.

The staff was very helpful and friendly.

It wasn’t bad, just a few things would have really made it better. Our taxi driver called, but our room air hassnt been turned on and it was hot No soap after going to potty, but found some in shower. Area where rooms are are open to bar guest coming and going (safety??). Front desk not maned or a way to “find them” when needed. Lots of stairs-which is hard for disabled husband, no one bothered to show us that we didn’t have to go down a flight of steep steps, then turn and go up two flights of steps to get to dining/bar…all we had to do is go to end of hall and take one flight of steps (so much easier). If u use a credit card-you have to pay a charge!! “Breakfast included”, yep but your limited on what and how much, I wanted a pancake with my American breaksfast. That was going to be extra $7. Staff friendly, room clean.

The staff was awesome! From check in, to dinner in the restaurant, to check out, everyone was so nice and kind and helpful. Check in was seamless, and the staff came up to help us with the controls for the air conditioning. she also sent an email immediately when I left my passport at the desk during check in. We had a wonderful conversation, in English, with wait staff in the restaurant. I think they enjoyed practicing their English. And they went out of their way to prepare a vegetarian dish for us even though there was no vegetarian option on the printed menu. At check out, we asked for a cab to the cruise port, but the male staff member offered to take us there instead. He ended up having to spend 30 minutes driving us to various places to get through immigration and get on the boat. It would have been so stressful without him as our intermediary. All the staff we interacted with went above and beyond our expectations. I would stay here again if I was ever in Puerto Plata again!

Hotel room was clean and service was excellent and friendly

Hotel muy acogedor, céntrico, agradable. ; incluía el desayuno. En la noche estuve tomando una bebida en el restaurant... Fué sumamente relajante oir la música acompañada de un saxofonista en vivo. Los dueños suelen estar en el hotel. Son sumamente amables, en especial la Sra Claudia, que es muy joven y carismática. Me gestionó un tour SCUBA que se me dificulto conseguir por mi cuenta. !Recomiendo el hotel Dinasty ampliamente!

Muy buen hotel si quieres quedarte cerca de varios atractivos del centro historico.

good price, good quality, excellent location!

Excelente ubicación. Se puede ir a pie a todos los lugares turísticos y restaurantes del centro histórico

Overall the hotel needs an update, the room (family double) was at a poor condition, needs renovation. When raining, the drainage smelled a lot. In contrary, the hotel is in excellent location and the roof top bar is very nice although a bit pricey. The breakfast choice is very limited, especially for kids and if you stay for more than 3 days, it is very monotonous. However they tried to make some variations at our request so that was good. Staff speak very little or 0 English so that was a bit difficult. Parking was good although it is right in the centre. We always found a place in the neighbouring street.

Buen hotel , centric, limpio, cómodo, buena atención

En general tiene una excelente ubicación, cerca de los lugares turísticos

Food was delicious! Pricing is great for the food items! The bar at night was fun! It's close to the Pink Street and Umbrella Street and a lot of shops, all walking distance! Very convenient! Room was very clean. My only complaint is the AC in the room. The AC was coming out cold, but no matter the fan setting, the room never got cold so we did not have a comfortable night of sleep.

Buen hotel ubicacion excelente.

Great place to stay for a few nights in the heart of Puerto Plata, close to all tourist attractions.

Nice place! Beautiful and walkable distance from many tourists attractions. Polite staff, great rooftop, good price, nice breakfast.

excellent rooms and amazing roof top restaurant bar.

Excelente hotel, muy bien ubicado y muy cómodo. Tiene un excelente bar-restaurante. Sólo dos detalles que lo harían un gran hotel: 1. No proporcionan artículos de aseo de baño. 2. Para el desayuno, hay que escoger entre café y jugo. Poco costaría que ofrecieran ambos.

It was great and so up-to-date. Even the menu for the rooftop restaurant is not printed - but accessible on phone by using QR Code which is at every table and in every room. Unfortunately, in Spanish only - they do need an English translation! The rooftop restaurant has a good selection and a bar with a wide selection of drink including premium brands. The restaurant has extended hours from early to very late at night and offers room service. The room was spacious and had everything I needed. Lighting was excellent - far better than most places. Nice work area for a laptop. The fridge was handy and very cold. The bathroom was really good and one of the best showers I've seen in many travels. Everything was squeaky clean. I speak a little Spanish and that helped me get by - along with Google Translate on my phone. The only downside for me was the lack of elevator. My room was 2nd floor, but it seemed like they had extra steps to get there :-) Then the restaurant was another set of steps up to the roof. For an old man the steps were no blessing - for someone a bit younger they shouldn't even be an afterthought. The location is great and easy walking distance to almost everything.

Overall the hotel needs an update, the room (family double) was at a poor condition, needs renovation. When raining, the drainage smelled a lot. In contrary, the hotel is in excellent location and the roof top bar is very nice although a bit pricey. The breakfast choice is very limited, especially for kids and if you stay for more than 3 days, it is very monotonous. However they tried to make some variations at our request so that was good. Staff speak very little or 0 English so that was a bit difficult. Parking was good although it is right in the centre. We always found a place in the neighbouring street.

El hotel estaba en perfecto estado de conservación y tiene una espectacular terraza con vistas a la ciudad y buena comida

Food was delicious! Pricing is great for the food items! The bar at night was fun! It's close to the Pink Street and Umbrella Street and a lot of shops, all walking distance! Very convenient! Room was very clean. My only complaint is the AC in the room. The AC was coming out cold, but no matter the fan setting, the room never got cold so we did not have a comfortable night of sleep.

Al servir el desayuno me negaron un café porque es una sola bebida y lo peor fue que la mesera me lo gritó delante de los demás huéspedes que si quería otra cosa como una bebida para acompañar mi desayuno tenía que pagarlo. La habitación olía a humedad y la habitación y el área de restaurante tenía mucho polvo viejo se ve que tienen mucho que no quitan el polvo. Para el colmo había una gato paseando en el área de comida

It wasn’t bad, just a few things would have really made it better. Our taxi driver called, but our room air hassnt been turned on and it was hot No soap after going to potty, but found some in shower. Area where rooms are are open to bar guest coming and going (safety??). Front desk not maned or a way to “find them” when needed. Lots of stairs-which is hard for disabled husband, no one bothered to show us that we didn’t have to go down a flight of steep steps, then turn and go up two flights of steps to get to dining/bar…all we had to do is go to end of hall and take one flight of steps (so much easier). If u use a credit card-you have to pay a charge!! “Breakfast included”, yep but your limited on what and how much, I wanted a pancake with my American breaksfast. That was going to be extra $7. Staff friendly, room clean.

Breakfast was included but but not good . The eggs were way to salty ,dried up toast and had to pay for coffee ? Otherwise the stay was good .

La Habitación es muy buena y el desayuno estupendo. Tienen musica en vivo y restaurante en el mismo hotel y cocinan muy bueno. Yo lo recomiendo