Park Regis Birmingham

Prydligt hotell men delvis otrevlig personal.

The room was small after being told it was spacious. We found hair on the tea cup saucer and old dry rice on the tea tray. It was in a good spot close to the NIA. The staff were all friendly and helpful. The lobby and reception area was beautiful but the rooms let it down.

We had an excellent stay at the Park Regis Birmingham, very spacious room, comfortable bed, nice view and a modern large shower. The buffet breakfast was outstanding with great choice and presented well. The service we received by the staff was 5 star, they were all friendly and couldn’t do enough for you especially Meheh. We are returning again at the end of September and we are already looking forward to see you all again - regards the Italian guy with decaf coffee 😊

From the moment I booked a hotel to park Regis it has been nothing but amazing I was standing and magical. On the day of my arrival coming to the hotel I was first given a phone call that I was speak to kinal as she has been nothing but amazing and she deserves the recognition that she does want the guests and during my stay here has been exceptional and outstanding . She is outstanding and she goes above and beyond during my stay here at park regis , she has helped me with so much and is so kind from the moment i stepped into the building always making sure if I need anything to ask or reach out . Alex who also helped checked me in was great and helped me check in into my room , after check in Kinal helped me with receiving a discount for parking which was fantastic as it goes along way if you plan to stay more than just a night , complimentary sweet snack was also in my room which was delicious and along with complimentary drinks and a very warm welcome with a complimentary drink. The room was absolutely beautiful, clean and there is nothing for me to fault at all during my stay here I literally dont have nothing bad to say apart from leaving as i would love to stay more longer now . Housekeeping who also did my room she was amazing as i really liked the biscuits in my room and she always cleans my room very quickly and left me ore biscuits on the table after when i would come back which was a lovely gesture and surprise to see.

The hotel it's self is beautiful the decor superb.. the rooms were adequate compared to the hotel it's self they seemed basic.. the room was clean and comfortable all amenities including I liked the added wash cloths but a toothbrush and toothpaste would've been excellent. The room was clean only issue was on the window sill there were some peeling paint that looked like mould. Our room had no remote for the TV and the Aircon was stuck on all night which made it abit chilly.. the phone didn't work properly as we were trying to call reception we had to go down in person. Other than that we had a good stay.