Name: SureStay Plus by Best Western St. James Donaldsonville
Address: 10441 Highway 70, St James, Louisiana, United States of America, St James, Louisiana, US
Price range: $60–$77 per night
Rating: 7.43

What guests think

Guests describe SureStay Plus by Best Western St. James Donaldsonville as convenient for plantation visits and overnight stays, with many noting friendly front‑desk service and some quiet, comfortable rooms, but reviews also flag inconsistent cleanliness and hit‑or‑miss breakfast quality.

Cleanliness feedback ranges from very clean rooms and common areas to reports of dirt, mildew and mold, odors, and unclean bedding or towels. Room quality is mixed too, with mentions of spacious or recently updated rooms and good TV selection, alongside very firm mattresses, weak water pressure or cold showers, and long curtains blocking AC airflow. While many interactions are positive, some guests experienced missed towel deliveries, unhelpful responses or attitude at the desk, change concerns, and one report of missing property. A practical choice for brief stays if you can accept some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

2

Cynthia

Apr 7, 2024

·

Stayed 2 nights

Was dirty , mold on shower curtains , dead bugs on floor, finger prints from previous tenants, elevator smelled like vomit

8

Monica

Apr 7, 2024

·

Stayed 2 nights

Smelled like dog poop going into hotel

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: several guests found rooms and some public areas very clean, while others reported dirty floors and carpets, mold or mildew smells, unclean bedding, and occasional strong odors.

Related guest reviews

10

Maria

Dec 25, 2025

·

Stayed 1 night

Great customer service Convenient location. Great price Clean, huge room Loved it. Will be back

10

Cesar

Jan 14, 2025

·

Stayed 1 night

Very clean. Thanks.

2

Cynthia

Apr 7, 2024

·

Stayed 2 nights

Was dirty , mold on shower curtains , dead bugs on floor, finger prints from previous tenants, elevator smelled like vomit

4

Terry

Sep 18, 2025

·

Stayed 2 nights

Bed was extremely hard. Breakfast was horrible and not upkept. No plates or utensils. Room smelled funny. Wont be back sorry.

10

Kimora

Jan 27, 2025

·

Stayed 1 night

Staff was very friendly and building was very clean and comfortable. Friendly atmosphere

6

ALBA

Sep 9, 2025

·

Stayed 2 nights

I requested someone come and mop the floor because it looked dirty. The receptionist told us it was stained, but clean. Someone didn't clean the floor because we could see dirt and dead bugs. The carpet wasn't cleaned either. The curtains were too long and were getting in the way of the air conditioner thereby blocking the air flow. The walls were stained in the bathroom, you could see hand prints. One of the bedcovers had the same kind of dirt. The ice bucket had mold in it. The room smelled like mildew so we asked to be moved but according to the receptionist, the manager said the room was clean enough. We will never stay there again. The receptionist was nice, though. We did ask for extra blankets and a pillow.

4

Aydan

Apr 7, 2024

·

Staff welcomed guests with un sanitary bedding, clean sheets were asked for and not received. Visible dirt/ hair on pillows and in sheets. Room service was not complete and damp towels were given out, more than 1 towel could not be given out due to laundry not being done during the day.

10

Michael

Oct 13, 2024

·

Stayed 2 nights

Front desk was especially friendly. Room was very clean and looked recently renovated. TV had a ton of cable channels kind of like what you have at home. Only negative I can think of is water pressure is a bit weak. They offer complimentary hot breakfast, but I didn’t make it each morning. Keep up the nice work.

10

Deborah

Feb 7, 2025

·

Stayed 1 night

It smelled clean and I was happy to finally stay at a hotel that cleans the air conditioner filters in the rooms

10

Sean

Feb 16, 2025

·

Stayed 2 nights

Very clean. Price was amazing compared to the others in the area.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Room feedback varies: some mention spacious or recently updated rooms, quiet stays, and many TV channels, while others cite very firm beds, weak water pressure or cold showers, and AC airflow blocked by long curtains.

Related guest reviews

10

Maria

Dec 25, 2025

·

Stayed 1 night

Great customer service Convenient location. Great price Clean, huge room Loved it. Will be back

10

Jin

Oct 26, 2024

·

Stayed 1 night

Quiet, clean environment, breakfast is reasonable. Service is professional.

8

Denise

Feb 22, 2025

·

Stayed 1 night

The water for the shower was cold

4

Terry

Sep 18, 2025

·

Stayed 2 nights

Bed was extremely hard. Breakfast was horrible and not upkept. No plates or utensils. Room smelled funny. Wont be back sorry.

8

Paul

Oct 21, 2024

·

Stayed 1 night

The room was clean and comfortable. There were no towels, extra toilet paper or Kleenex in the room. Had to go to front desk for these items. Bath items were sample size. Breakfast had limited items. Waffles were good. Went downstairs at 7:30 a.m. and there were not a lot of options available.

6

ALBA

Sep 9, 2025

·

Stayed 2 nights

I requested someone come and mop the floor because it looked dirty. The receptionist told us it was stained, but clean. Someone didn't clean the floor because we could see dirt and dead bugs. The carpet wasn't cleaned either. The curtains were too long and were getting in the way of the air conditioner thereby blocking the air flow. The walls were stained in the bathroom, you could see hand prints. One of the bedcovers had the same kind of dirt. The ice bucket had mold in it. The room smelled like mildew so we asked to be moved but according to the receptionist, the manager said the room was clean enough. We will never stay there again. The receptionist was nice, though. We did ask for extra blankets and a pillow.

10

Michael

Oct 13, 2024

·

Stayed 2 nights

Front desk was especially friendly. Room was very clean and looked recently renovated. TV had a ton of cable channels kind of like what you have at home. Only negative I can think of is water pressure is a bit weak. They offer complimentary hot breakfast, but I didn’t make it each morning. Keep up the nice work.

8

Glofer

Jul 1, 2024

·

Stayed 1 night

Staff were nice and place is quiet

8

Karyn

Mar 31, 2024

·

Stayed 3 nights

Great location right off of frontage rd. Easy access to all of the plantations. Hotel was quite, beds were comfortable and staff were friendly. Lots of petri chemical plants along the Mississippi. Lots of petro workers stay there and we always felt safe. Breakfast was the biggest disappointment. Continental at best with cold powdered eggs and cold sausage that was microwaved. Not many restaurants near by. Would stay here again for the convenience, but would skip the breakfast.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Several reviews praise friendly, professional front‑desk staff, but others report issues such as missed towel deliveries, unhelpful or dismissive interactions, change or billing concerns, and one report of missing property.

Related guest reviews

10

Maria

Dec 25, 2025

·

Stayed 1 night

Great customer service Convenient location. Great price Clean, huge room Loved it. Will be back

10

Jin

Oct 26, 2024

·

Stayed 1 night

Quiet, clean environment, breakfast is reasonable. Service is professional.

10

Anthony

May 12, 2025

·

Stayed 4 nights

Front desk was very prompt, curteous and friendly... the rates went up during my stay which has been a bummer

4

Ronald

Nov 2, 2025

·

Stayed 2 nights

We ask the 2 cleaning ladies for some fresh towels while we were gone but they never brought any. That’s really our only complaint however

2

Jesus

Jun 5, 2025

·

Stayed 6 nights

Staff try to keep my change bcs she said she had no money in the counter

6

Hakeem

Apr 12, 2025

·

Stayed 1 night

It was 10 until the guy caught an attitude and rolled his eyes because I had La Wallet

4

Aydan

Apr 7, 2024

·

Staff welcomed guests with un sanitary bedding, clean sheets were asked for and not received. Visible dirt/ hair on pillows and in sheets. Room service was not complete and damp towels were given out, more than 1 towel could not be given out due to laundry not being done during the day.

10

Michael

Oct 13, 2024

·

Stayed 2 nights

Front desk was especially friendly. Room was very clean and looked recently renovated. TV had a ton of cable channels kind of like what you have at home. Only negative I can think of is water pressure is a bit weak. They offer complimentary hot breakfast, but I didn’t make it each morning. Keep up the nice work.

8

Janet

Nov 6, 2024

·

Stayed 1 night

Friendly staff

2

Byron

Jun 17, 2025

·

Stayed 4 nights

My property was sten from my room cleaning

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for plantation visits and just off the frontage road; several guests found it quiet, and one noted feeling safe. Nearby restaurant options are limited.

Related guest reviews

10

Maria

Dec 25, 2025

·

Stayed 1 night

Great customer service Convenient location. Great price Clean, huge room Loved it. Will be back

10

Jin

Oct 26, 2024

·

Stayed 1 night

Quiet, clean environment, breakfast is reasonable. Service is professional.

10

Jennifer

Dec 9, 2024

·

Stayed 1 night

Great for a one night stay while visiting one of the plantations.

8

Glofer

Jul 1, 2024

·

Stayed 1 night

Staff were nice and place is quiet

8

Karyn

Mar 31, 2024

·

Stayed 3 nights

Great location right off of frontage rd. Easy access to all of the plantations. Hotel was quite, beds were comfortable and staff were friendly. Lots of petri chemical plants along the Mississippi. Lots of petro workers stay there and we always felt safe. Breakfast was the biggest disappointment. Continental at best with cold powdered eggs and cold sausage that was microwaved. Not many restaurants near by. Would stay here again for the convenience, but would skip the breakfast.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: multiple reviews mention limited or poorly maintained options (missing items, cold eggs/sausage, odd‑smelling milk), while a few found it reasonable or liked the waffles or selection.

Related guest reviews

10

Jin

Oct 26, 2024

·

Stayed 1 night

Quiet, clean environment, breakfast is reasonable. Service is professional.

10

Erica

Jun 1, 2025

·

Stayed 1 night

All was good except for dining.

4

Terry

Sep 18, 2025

·

Stayed 2 nights

Bed was extremely hard. Breakfast was horrible and not upkept. No plates or utensils. Room smelled funny. Wont be back sorry.

8

Paul

Oct 21, 2024

·

Stayed 1 night

The room was clean and comfortable. There were no towels, extra toilet paper or Kleenex in the room. Had to go to front desk for these items. Bath items were sample size. Breakfast had limited items. Waffles were good. Went downstairs at 7:30 a.m. and there were not a lot of options available.

6

Johan

Oct 19, 2024

·

Stayed 7 nights

Need a little help with staff and in the breakfast room the container for the milk smells weird also no orange juice in the machine

8

Rick

Mar 27, 2025

·

Stayed 1 night

A fine establishment for an overnight stay and provides a good selection of breakfast foods.

8

Karyn

Mar 31, 2024

·

Stayed 3 nights

Great location right off of frontage rd. Easy access to all of the plantations. Hotel was quite, beds were comfortable and staff were friendly. Lots of petri chemical plants along the Mississippi. Lots of petro workers stay there and we always felt safe. Breakfast was the biggest disappointment. Continental at best with cold powdered eggs and cold sausage that was microwaved. Not many restaurants near by. Would stay here again for the convenience, but would skip the breakfast.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$81
March	$72
April	$70
May	$65
June	$64
July	$62
August	$59
September	$68
October	$68
November	$65
December	$65

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $77	19 $61
20 $61	21 $61	22 $63	23 $63	24 $63	25 $63	26 $63
27 $63	28 $64	29 $63	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
				1 $60	2 $63	3 $63
4 $63	5 $64	6 $63	7 $64	8 $63	9 $63	10 $63
11 $65	12 $65	13 $65	14 $65	15 $65	16 $65	17 $65
18 $65	19 $65	20 $65	21 $67	22 $65	23 $65	24 $65
25 $65	26 $67	27 $65	28 $65	29 $65	30 $65	31 $67

SureStay Plus by Best Western St. James Donaldsonville

Prices for SureStay Plus by Best Western St. James Donaldsonville

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-In Shower;With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Guest reviews of SureStay Plus by Best Western St. James Donaldsonville

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about SureStay Plus by Best Western St. James Donaldsonville

Prices for upcoming dates