Name: Hyatt Place Washington DC/Georgetown/West End
Address: 2121 M Street NW, West End, Washington D.C., District of Columbia, USA, Washington D.C., District of Columbia, US
Price range: 164 $–595 $ per night
Rating: 8.25

Was Gäste sagen

Im Hyatt Place Washington DC/Georgetown/West End loben Reisende durchweg die fußläufige Lage und die im Allgemeinen sauberen, geräumigen Zimmer. Kritik gibt es bezüglich des unregelmäßigen Services, lauter Klimaanlagen, gelegentlicher Wi-Fi-Ausfälle sowie zusätzlicher Gebühren für den Parkservice und manchmal auch für das Frühstück.

Gäste schätzen bequeme Betten und zuweilen hilfsbereites Personal, während andere langsame oder wenig freundliche Interaktionen sowie Fehler bei der Zimmerkategorie oder beim Check-in bemängeln. Das Feedback zu den Einrichtungen ist gemischt: ein Innenpool, der oft kalt oder gelegentlich geschlossen ist, eine kleine Dachterrasse und Aufzüge, die manchmal außer Betrieb sind. Parken ist häufig teuer, es gibt jedoch günstigere Parkmöglichkeiten in der Nähe, und die Qualität und Inklusion des Frühstücks reichen von hervorragendem Preis-Leistungs-Verhältnis bis hin zu einfach oder verwirrend. Erwarten Sie eine praktische Basis mit soliden Zimmern, aber ungleichmäßigen Extras.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Innenpool zieht häufig Beschwerden auf sich, da er unbeheizt, gelegentlich geschlossen und stark gechlort/hallig ist. Auch die Aufzüge sind zeitweise ausgefallen. Der Parkservice ist teuer, es gibt günstigere Garagen in der Nähe; eine Dachterrasse und ein Fitnessraum stehen zur Verfügung.

Reinigung

Viele Gäste fanden die Zimmer tadellos und gut gepflegt, andere bemängelten jedoch verschmutzte Bettwäsche, Schädlinge, staubige Klimafilter oder Mängel in der Reinigung und Sauberkeit des Frühstücksbereichs.

Zimmer

Im Allgemeinen geräumig und komfortabel, aber in mehreren Berichten wird eine sehr laute Klimaanlage im Zimmer, gelegentliche Wi-Fi-Ausfälle, begrenzte oder dunkle Ausblicke sowie Wartungsmängel wie defekte Duschen oder unbequeme Schlafsofas erwähnt.

Dienstleistung

Der Service ist uneinheitlich – viele loben das freundliche und zuvorkommende Personal, während andere langsame oder unfreundliche Interaktionen, Überbuchungen und Probleme mit der Zimmerkategorie melden.

Ähnliche Gästebewertungen

2

Rahul

30. Mai 2025

·

Aufenthalt am 1 Nacht

The staff working at the property was very rude and mean and did not know how to talk to guests. Pathetica Experience.

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10

Touheedah

21. Aug. 2025

·

Aufenthalt am 3 Nächte

The Hyatt Georgetown is a gem, and its brilliance shines brightest through its people. Our recent stay, originally a consolation prize after Hurricane Erin washed out our beach vacation, turned into a beautiful DC getaway, and it was all thanks to one person: Onamica at the front desk. From the moment we arrived, we were met not with the routine transactional politeness you expect, but with a genuine warmth and an infectious, beautiful smile. Our beach plans had been ruined, and we were feeling deflated. We wanted to extend our stay to make the most of our time in DC, but the hotel was completely booked. It felt like another disappointment. But Onamica didn't just tell us no. She saw our situation and immediately went above and beyond. She didn't just check the computer; she worked tirelessly to find a solution. She navigated the complex bookings and, through her kindness and sheer determination, found a way to let us stay in the exact same room. This was more than just a logistical triumph; it was a compassionate act that saved our vacation. Because of her, we didn't have to pack up, move rooms, or interrupt our fun. We could just relax and enjoy our time in the city. In an industry where service is a commodity, Onamica's actions stood out as a testament to true hospitality. Her professionalism, paired with her remarkable kindness and beautiful smile, turned a canceled trip into a memorable escape. She is an absolute asset- great job in selecting hospitality employees

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4

Frances

17. Aug. 2025

·

Aufenthalt am 3 Nächte

There are sooooo many better options in DC; we are actually checking out a day early to stay our last night in a different hotel. The check in process was so slow, the front desk staff is unhelpful (it took 10 minutes to purchase a water and a bottled coffee), the room doesn’t get below 73 degrees no matter what the thermostat is set on, wall light sconces are hanging off the wall, the water pressure is mediocre at best, and the location overall isn’t great (which is my mistake for booking). Spend a LITTLE extra and go somewhere that’s worth it. Ended up staying at the Hilton near the Wharf and it was SO much better! The Hyatt needs a complete maintenance and staff renovation. Love that the front desk lady laughed and said “sorry you don’t like us” when I checked out a day early.

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4

Olivia

15. Aug. 2024

·

Aufenthalt am 2 Nächte

No free parking even though it said it was included with stay, had to park in a paid parking next door. Staff were INCREDIBLY rude even the bartender at the hotel bar. No breakfast included. Amenities were not explained by staff if they were even available. Homeless allowed to stay outside and harass patrons.

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2

david

1. Apr. 2024

·

Aufenthalt am 3 Nächte

Reserved room on 3/7 for 3/ 29, 30, 31 and 4/1. Came in on 3/29 and they had sold our room to someone else. They just said they were full. No justification on why they did this . Just seemed like a standard practice. Shipped us over to Hilton garden across the street. Next day we went back to get our room and it was still not ready. Told we could talk to the manager when he comes in at 10 or 11. We had a lot planned for that morning so we just stayed at the Hilton Garden (they were great, highly recommended). On third day finally got to talk to the manager. He was off on previous day and was not coming in on that day. He is supposed to be refunding us through Expedia but could not give us any proof of that or the amount coming back.Plus we would have to pay the 1st night parking. Terrible service by what I thought was an above average hotel. If you plan a visit to DC, don’t go to the Hyatt. Go across to the street to the Hilton. Much better service and staff!

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10

Allison

20. Juni 2025

·

Aufenthalt am 1 Nacht

Great place. Centrally located. Staff amazing!!!

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2

Anna

29. Aug. 2024

·

Aufenthalt am 1 Nacht

I didn't like that your staff after offering me different room, acknowledged price difference and confirmed the difference will be refunded, next day at check out, realized that they made mistake - just said sorry. When claim went to expedia and they got a call, they lied and said that the difference went to early checkin which i never requested. I am very disappointed with Marina, front staff person.

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10

Tammy

14. Aug. 2024

·

Aufenthalt am 1 Nacht

Very helpful front desk that went out of their way to help us when we checked in late. Would definitely recommend!

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6

Gina

14. Apr. 2024

·

Aufenthalt am 1 Nacht

Clean hotel, nice lobby, breakfast was decent. I give it a 3 stars because we booked a king bed and ended up with 2 queen beds. The manager really didn’t care too much . Offered us $15 discount being that it was their fault. Thought that wasn’t enough he claimed that the were overbooked. Meanwhile my sister reserved a room with 2 queen beds and a sofa . She ended up with a king bed for 3 people. So definitely not organized ! We drove 6 hours to get there and arrived at midnight really tired. The front desk said we can go someplace else if we weren’t happy. Smh ! The shower drain wasn’t working well and the shower head either. Breakfast was decent and plenty of choices. Well situated and parking is not included (FYI) website said it was included,,.$50 overnight parking. Seems about right since it is DC . Probably not staying there again. Felt the manager could have been a little more considerate; he was arguing instead of apologizing for their mistakes

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4

Kirbi

7. Juni 2025

·

Aufenthalt am 1 Nacht

I did not meet one polite staff member. There was no WiFi the whole visit. The windows were not good at blocking out noise and the city noise made for little sleep. There were also not great instructions on breakfast and valet. Plus I called the day before to ask about valet service and was told something different by 2 different people.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Wird durchweg als fußläufig und günstig gelegen für Georgetown, Dupont Circle, GWU und die National Mall gelobt, mit vielen Restaurants und Zugang zur Metro in der Nähe; viele Gäste empfinden die Gegend als sicher.

Gastronomie

Das Frühstück im Hotel erhält gemischte Bewertungen: Einige finden es schmackhaft und preiswert, andere bezeichnen es als einfach, begrenzt oder kalt, und es besteht Verwirrung darüber, ob es im Preis inbegriffen ist. Es gibt kein À-la-carte-Restaurant; Bar-/Kaffeeangebote sind begrenzt.

Monat	Durchschnittspreis
Januar	108 $
Februar	141 $
März	269 $
April	339 $
Mai	284 $
Juni	228 $
Juli	256 $
August	169 $
September	210 $
Oktober	304 $
November	164 $
Dezember	127 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $294	18 $200	19 $195
20 $182	21 $293	22 $445	23 $595	24 $243	25 $219	26 $219
27 $194	28 $273	29 $422	30 $298

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $206	2 $173	3 $180
4 $173	5 $221	6 $281	7 $275	8 $228	9 $221	10 $276
11 $508	12 $469	13 $508	14 $379	15 $299	16 $221	17 $221
18 $208	19 $268	20 $305	21 $302	22 $290	23 $267	24 $275
25 $217	26 $246	27 $262	28 $245	29 $206	30 $164	31 $165

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett und Schlafsofa (High Floor)

Zimmer, 1 King-Bett und Schlafsofa

Zimmer (2 Queen Beds & 1 Sofabed, High Floor)

Standardzimmer (2 Queen Beds & 1 Sofabed)

Standardzimmer, 1 King-Bett und Schlafsofa

Zimmer (2 Queen Beds and 1 Sofa Bed)

Zimmer, 1 King-Bett und Schlafsofa, barrierefrei, Badewanne

Gästebewertungen

Sehr gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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