One Hotel

良くも悪くもないホテルです 風呂場にGがいた事意外は。。。

It was ok, and a vast improvement over our last stay in Hanoi, as it was far from the touristy and scam-filled Old Quarter. Accommodations were nice, but covid still affected some ammenities, ie. no breakfast [closed], and we couldn't get extra pillows [had to buy our own]. Still, good value for the price, and in a better part of the city.

It was a terrible stay and I do not recommend anyone staying here. They are crooks and liars. We booked in November and our room wasn’t ready. There was a supposed mistake. Then the wanted to upgrade us and charge us for their mistake. I had to argue with them about it being their mistake we shouldn’t have to pay more. They put us in a lower priced room that we paid for and we left after the first night. Then they asked for more money claiming the room wasn’t paid for. They are crooks and liars. DO NOT STAY AT THIS HOTEL! Beside the above - poor location, and rooms smell of smoke - NO English speaking staff (all through google translate)