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Shangrila Hotels and Resort


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Housekeeping

  • Banquet Facilities

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Guest reviews

Facilities

8

Cleanliness

8

Rooms

8

Service

7.7

Location

8

Dining

8

10

Mohammad

IAN-logo

Feb 5, 2026

·

Stayed 3 nights

Excellent staff
Excellent staff

8

Uzma

EXP-logo

Dec 31, 2024

·

Stayed 2 nights

None
None

4

Saba

IAN-logo

Aug 28, 2024

·

Stayed 1 night

The food was below my expectations and unfortunately gave me an upset stomach. In terms of cleanliness, the hotel needs to immensely improve. Too much dust is gathered everywhere in the room. Really disappointed by the fact that Shangrila is a worldwide recognised brand, but could not provide clean and comfortable rooms. Location is troublesome, in the middle of nowhere. However, the service was hospitable and kind.
The food was below my expectations and unfortunately gave me an upset stomach. In terms of cleanliness, the hotel needs to immensely improve. Too much dust is gathered everywhere in the room. Really disappointed by the fact that Shangrila is a worldwide recognised brand, but could not provide clean and comfortable rooms. Location is troublesome, in the middle of nowhere. However, the service was hospitable and kind.

8

Atif

EXP-logo

Jul 12, 2023

·

Stayed 2 nights

The best part of the stay was food and view. Sadaqat at the saffron restaurant really took care of us and served us with smile. Reception staff can learn from Sadaqat on how to be courteous and smile. Late night at 3 am was loud banging of the door, I called reception and no one picked up, I gave up after 15 mins, the sound didn't stop until morning. Check In and Reception staff service is zero but food/restaurant area is top notch and view was awesome it was quiet retreat away from city
The best part of the stay was food and view. Sadaqat at the saffron restaurant really took care of us and served us with smile. Reception staff can learn from Sadaqat on how to be courteous and smile. Late night at 3 am was loud banging of the door, I called reception and no one picked up, I gave up after 15 mins, the sound didn't stop until morning. Check In and Reception staff service is zero but food/restaurant area is top notch and view was awesome it was quiet retreat away from city

10

Hammad

IAN-logo

Aug 22, 2022

·

Stayed 2 nights

Great location, tastefully renovated rooms. We had family suite and executive King room.
Great location, tastefully renovated rooms. We had family suite and executive King room.

adjacen Punjab House lawrence college Road Murree, Murree, Islamabad (and vicinity), Pakistan

Location

Murree is home to Shangrila Resort Hotel Murree. Murree Hills and Patriata Cable Car are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall Road and Bazaar. Take an opportunity to explore the area for water adventures such as snorkeling.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 18:00

Before 11:30


FAQs

Yes, free on-site parking is available for guests.


A complimentary breakfast is provided, and guests can enjoy breakfast in their rooms. Specific serving hours are not detailed.


Check-in is from 15:00 to 18:00, and check-out is at 11:30. Early or late check-in/check-out may be available upon request, and fees may apply.


The property offers step-free entrances and wheelchair-accessible facilities, ensuring comfort for guests with disabilities.

The hotel is located in Murree, close to attractions such as Murree Hills and Patriata Cable Car. It is also near shopping areas like Mall Road and Bazaar.


Children are allowed to stay at the property. The minimum age for children to stay for free is not specified.


Rollaway beds are available for a fee of USD 20.0 per night. Advance request is required for rollaway beds.


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