Name: The Lodgings Hotel SureStay Collection by Best Western
Address: Williams Plaza, TC
Price range: 171 $US–191 $US per night
Rating: 7.5

Ce qu'en disent des voyageurs

L'hôtel Lodgings Hotel SureStay Collection by Best Western est souvent choisi pour de courts séjours près de l'aéroport. De nombreux clients apprécient son emplacement pratique, ses piscines et son bon rapport qualité-prix, bien que les avis sur l'état des chambres, la propreté et la qualité du service varient considérablement.

Plusieurs commentaires décrivent un séjour simple et sans fioritures, avec des chambres parfois datées, petites ou sans fenêtres, et des problèmes récurrents avec la climatisation, l'eau chaude, la télévision, le Wi-Fi et parfois du bruit. Les commentaires sur la propreté sont mitigés, allant de chambres très propres à des signalements de draps tachés, d'insectes et de zones mal entretenues. Les avis sur le service sont incohérents : beaucoup louent le personnel amical et les navettes aéroport utiles, tandis que d'autres signalent un service de réception lent ou inexistant, des politiques ou des frais de navette confus, et une qualité et une disponibilité du petit-déjeuner variables au restaurant sur place. Dans l'ensemble, attendez-vous à une étape pratique près de l'aéroport plutôt qu'à un séjour en station balnéaire.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Deux piscines extérieures et une navette aéroport sont appréciées, mais des problèmes d'entretien (insectes dans la piscine, un jacuzzi froid) et des horaires ou des frais de navette limités ou confus sont signalés.

Avis de voyageur à ce sujet

10

Stanley

27 févr. 2024

·

A séjourné 1 nuit

Great spot by the airport , provides free shuttle service to Grace Bay , great service

10

nigel Omar

8 janv. 2024

·

A séjourné 4 nuits

I spent my birthday here over the weekend and I enjoyed it. I love the night time pool and jacuzzi

10

Scott

16 mars 2025

·

A séjourné 1 nuit

A nice location close to the airport. We had a one night stay before catching a small flight to a smaller island. It was pleasant, clean, the bar/restaurant had good food and drinks, and the service was great. They also provide a free shuttle from/to the airport.

8

Catherine

21 déc. 2025

·

A séjourné 1 nuit

convenient location with shuttle near airport worked well appreciated pool would have liked hot tub to be hot

6

Josh

23 janv. 2024

·

A séjourné 5 nuits

Air con didn't work. Hot tub is cold. Can clearly hear phone calls from adjacent room. Was cheaper and you get what you pay for. It's a reasonably modern nice facility. There are just a few shortcomings.

8

Freddy

12 janv. 2025

·

A séjourné 7 nuits

Staff was very helpful. If you don't have any car rented , hotel provide a free shutter service to Grace bay beach (ask at the reception). I took the service with my family the first day and it was good. Shutter service is also available at the hotel to the airport. Area around the property is poor. Property is located on the old airport road which looks abandoned. However, it is walking distance from Smart supermarket.

6

Latonya

5 janv. 2024

·

A séjourné 3 nuits

I enjoyed my stay. The room was clean, the restaurant served good food, the pool area was nice, liked the safe security method with the card getting into the gate areas of the resort and the airport shuttle was on point both arrival and departure. My only issue is trying to get in touch with the property manager in because my flight was rescheduled for the next day because there were no other flights that whole day. I informed the resort and Expedia of this..Expedia said they have made alot of attempts getting in contact with the property manager for whether a refund approval or Not for the one day that was impossible for me to stay. Im still also reaching out again via Whatsapp to the resort of contacting the manager to resolve this. I feel ignored and feel bad that i paid a lot of money for one night I couldn't make due to flight being rescheduled the next day out of my control.

4

Leonard

10 mai 2025

·

A séjourné 1 nuit

The pool was not well maintained and not very inviting. Besides the attached restaurant which has a limited menu, there are very few restaurants nearby. The surrounding area looked very rundown. We would not go back there again.

10

Makinzy

31 mars 2025

·

A séjourné 2 nuits

2 pools

8

Angel

5 janv. 2024

·

A séjourné 1 nuit

Fabulous service, awesome check in person, who also doubled as a restaurant assist, and the bar tender, “she” was wonderful. The cooks made fantastic eats. We stayed for one night at the best western next to the Turks and Caicos airport Jan 2023, so we could wait for our group to collect, then we headed to the all inclusive we had booked. Transpiration can cost 10 dollars per person to go 3 - 5 miles. We had 19 people. The cost was 180 (discounted by 10 USD), then we added a tip. The airport shuttle at this hotel only has 2 free trips from and over to the airport. The hotel shuttle/van can hold 5 people with luggage (we got different answers) or possibly 8 (the van is not the larger one) There is a store close to this hotel, if you need sunblock or other items. Restaurants within walking, near the grocery store or you can eat at the restaurant on site.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires vont de chambres très propres et d'une propriété bien entretenue à des signalements de draps tachés, de douches sales, d'insectes/moustiques et parfois d'une piscine sale.

Avis de voyageur à ce sujet

2

Shevaughn

26 nov. 2024

·

A séjourné 1 nuit

The rug on the floor has clearly never been washed. The bathroom has not been cleaned in ages, there was green stuff in grout. The drain cover for the face basin didn't open. I had to spit in the toilet and flush while brushing. I had checked in late evening and had to run out. It was midnight when I got back and had no one to call. I have pics as proof.

4

Sophia

18 avr. 2023

·

A séjourné 1 nuit

We had to stay another night in T&C due to a canceled flight so we choose this place since it’s very close to the airport. I wouldn’t have been able to stay more than one night. There was an injured but still alive German cockroach in the shower, smashed mosquitoes against the wall, crumbs on the floor, and the towels were stained. Not to mention when we got here the front desk had stepped away to pick up people from the airport so we had to wait for him to get back. I didn’t have any issues with mosquitoes during our 6 day stay, however, after coming here I found 5 bites. We couldn’t even enjoy our dinner from Sweet T’s (excellent chicken!) while sitting outside. All in all, we had a safe spot to stay that was in a convenient location but I would not stay here again.

10

Dean

25 mai 2025

·

A séjourné 1 nuit

This place is a good hotel to spend a night but no more. Room was clean, but the tv didn’t work, not a big deal. The staff let my wife and I lounge around the pool until our afternoon flight to Grand Turks.

10

Manuel

22 nov. 2025

·

A séjourné 1 nuit

Very clean

8

Kayla

18 mars 2024

·

A séjourné 1 nuit

Clean, spacious. Restaurant on property was convenient

4

Nakita

23 mars 2025

·

A séjourné 2 nuits

The room was not very clean. The AC did not keep the room cool, therefore you had to keep the fan on. However,the fan function was attached to the light. If you turn off the light, you turn off the fan. There were small flies in the room. I wish i could share photos.

6

elizabeth

1 juin 2023

·

A séjourné 1 nuit

The area was decent the staff isn’t that helpful and the room was set up nice but it was dirty . Room needs to be disenfected .Toilet bowl was dirty with a ring of dirt and bugs in it they didn’t even check the room before checking it in for me . Sheets also had stains and stains on bathroom door and room needs to be dusted

10

Kelsen

5 août 2025

·

A séjourné 1 nuit

The property was very cleaned slso the room and the services were very nice and i love the environment

10

Jason

10 août 2025

·

A séjourné 6 nuits

The hotel is nice, clean, the pool area is really nice, the staff are great and it is affordable. It is on the airport runway but it’s surprisingly not that noisy. I did not have any issues with plane noise. But it is in an area with not much of interest. You can walk to Five Cays beach, distance isn’t bad, just along some busy roads and sidewalks are dodgy. They have a shuttle to Grace bay daily. For the price it’s worth it. Uber would make it a great deal.

6

Michelle

30 mai 2025

·

A séjourné 4 nuits

The shower was not clean. It had long hair in the drain. The shower head sprays water everywhere. The toilet stopped working at one point and required a Plummer to fix it. The small poor outside our room wasn’t clean. The restaurant connected to the hotel opened at 9am for breakfast which most restaurants starts at 7am.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont basiques et fonctionnelles, avec un décor daté, certaines disposant d'un aménagement petit ou sans fenêtre, du bruit provenant de l'aéroport ou du voisinage, et des problèmes récurrents avec la climatisation, l'eau chaude, la télévision et le Wi-Fi. Certains clients ont trouvé les lits confortables ou l'insonorisation adéquate pour une escale.

Avis de voyageur à ce sujet

2

Krystle

3 juil. 2025

·

A séjourné 1 nuit

No hot water, AC doesn’t work, insects in shower….JUST HORRIBLE!

4

Steven

7 janv. 2024

·

A séjourné 1 nuit

Tv didn’t work (no signal all night) & A/C took a while to get cold (very warm room)

8

Benjamin

16 juil. 2024

·

A séjourné 1 nuit

It is a quiet area, and I felt secure when I was there. My room was clear, but the bed was not comfortable for two people.

4

pamela

12 avr. 2024

·

A séjourné 1 nuit

Room had one tiny window. Pool was full of bugs. Tv did not face the bed making it very difficult to view. Could not connect my streaming service with the TV, so it stayed off and we watched on my phone.

8

Heather

25 févr. 2023

·

A séjourné 1 nuit

The shuttle was convenient to the hotel. This hotel literally abuts the airport. It’s great for a nights layover. Thankfully, the rooms are decently soundproofed. There is a microwave and a larger than mini sized refrigerator. There are gates that require a key card to get in, so I’m assuming that means it might not be the safest area, but the fence is high and sturdy.

8

Vernell

22 mars 2024

·

A séjourné 1 nuit

Check in was good. Room had a smell but the smell left once we put in the fan. I’m guessing since room doesn’t have window there really is no circulation. Remote for Netflix not working properly but was able to watch live tv. All in all good.

6

Josh

23 janv. 2024

·

A séjourné 5 nuits

Air con didn't work. Hot tub is cold. Can clearly hear phone calls from adjacent room. Was cheaper and you get what you pay for. It's a reasonably modern nice facility. There are just a few shortcomings.

2

jule

18 avr. 2024

·

A séjourné 1 nuit

No TV or Wifi

8

John

21 mars 2025

·

A séjourné 1 nuit

Nice enough. Room clean, with plenty of towels. But, the room was very dated. Shower not very strong and took eight minutes to get barely warm. However, it’s perfectly suitable as an overnighter as we travelled to north Caicos the following day.

6

Sallyann

20 nov. 2024

·

A séjourné 4 nuits

Location is good for business people who need just a bed and can tolerate noise round the clock with the airport across the street. Must have a vehicle to get around with cost of taxi

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est inégal : beaucoup mentionnent un personnel amical et serviable ainsi que des navettes utiles, mais d'autres font état d'un personnel de réception impoli ou absent, des enregistrements longs ou confus, des litiges concernant les dépôts/frais et des difficultés à joindre la direction.

Avis de voyageur à ce sujet

2

Antony

21 nov. 2025

·

A séjourné 1 nuit

The staff was rude and insulting at the front desk, regarding the payment for the room. I offered to leave the guarantee cash when my card wasn't working, I offered to leave another card number but they were very rude and not cooperative at all. It took me 2 hours to check in.

10

Majorie

9 mai 2023

·

A séjourné 1 nuit

We had an awesome stay at the Lodgings. The staff were very polite and helpful. They’ll definitely see me again.

2

Madeline

27 déc. 2023

·

A séjourné 1 nuit

I prepaid this stay through Hotels.com for my college daughter on her way to study marine bio on South Caicos. When she arrived, they asked for a credit card for incidentals. A few days later, she saw a charge for the entire stay on her credit card. Months later, and countless phone calls and emails to the property, to Hotels.com and to Best Western corporate, we have never been reimbursed. The hotel rarely answers the phone, and have never been helpful. We were told numerous times by the property that a refund had been issued - a lie. Both Hotels.com and Best Western say it’s the property’s responsibility and they can’t do anything. The Lodgings is dishonest and will not communicate with you.

8

Geneva

13 févr. 2026

·

A séjourné 1 nuit

Close to the airport, helpful staff, clean room and onsite restaurant

6

Arman

5 janv. 2024

·

A séjourné 4 nuits

Front desk personnel were missing several times during the day. No one around. Room is in poor condition. AC only works if you leave lights on so at nights it was very hot. Shuttle service only exists if they want to.

6

Latonya

5 janv. 2024

·

A séjourné 3 nuits

I enjoyed my stay. The room was clean, the restaurant served good food, the pool area was nice, liked the safe security method with the card getting into the gate areas of the resort and the airport shuttle was on point both arrival and departure. My only issue is trying to get in touch with the property manager in because my flight was rescheduled for the next day because there were no other flights that whole day. I informed the resort and Expedia of this..Expedia said they have made alot of attempts getting in contact with the property manager for whether a refund approval or Not for the one day that was impossible for me to stay. Im still also reaching out again via Whatsapp to the resort of contacting the manager to resolve this. I feel ignored and feel bad that i paid a lot of money for one night I couldn't make due to flight being rescheduled the next day out of my control.

10

Debbie

28 oct. 2025

·

A séjourné 1 nuit

The lodgings is the perfect place to stay if you have to get to the airport early. Decent restaurant, free shuttle and nice staff

8

Stacey

2 janv. 2025

·

A séjourné 1 nuit

The team were very helpful and accommodating.

4

Mario

9 déc. 2025

·

A séjourné 1 nuit

Office fermée mais l’employer était à l’intérieur et à fait passer la clé à l’agent de sécurité. On m’a fait signer une feuille sans explication et aucune indication. Disons que je me sentais pas le bienvenu

6

Jacquie

17 janv. 2024

·

A séjourné 1 nuit

Check in took way too long and there was no line up. It took 50 minutes because motel couldn’t get their guarantee of funds from our prepaid Expedia booking.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très pratique pour l'aéroport et idéal pour les escales. Les environs immédiats ont peu à offrir, avec des restaurants limités et une ambiance un peu délabrée, de sorte que les taxis ou une voiture sont souvent nécessaires ; certains soulignent le bruit de l'aéroport.

Avis de voyageur à ce sujet

8

Viridiana

19 mai 2025

·

A séjourné 1 nuit

Me gusto que esta cerca del aeropuerto

8

Christian

15 sept. 2025

·

A séjourné 1 nuit

Very convenient hotel next to the airport. Very well kept, comfortable rooms, pool and good convenience home made food served next door

6

Jocelyn

7 août 2025

·

A séjourné 1 nuit

Hotels very expensive in Providenciales and the value for money is non existent. They are overpriced for what you get. Luckily the door men in the airport called the hotel for them to send me a pick up I did not eat here just overnight

8

Freddy

12 janv. 2025

·

A séjourné 7 nuits

Staff was very helpful. If you don't have any car rented , hotel provide a free shutter service to Grace bay beach (ask at the reception). I took the service with my family the first day and it was good. Shutter service is also available at the hotel to the airport. Area around the property is poor. Property is located on the old airport road which looks abandoned. However, it is walking distance from Smart supermarket.

10

Rachel Baina

12 oct. 2025

·

A séjourné 1 nuit

J'ai choisi cet hébergement pour sa proximité avec l'aéroport et le service de transport offert de et vers l'aéroport.La navette était à l'heure, la chambre propre et équipée des essentiels. La nourriture servie au resto est de qualité!!En gros un hébergement pratique et agréable.

4

Leonard

10 mai 2025

·

A séjourné 1 nuit

The pool was not well maintained and not very inviting. Besides the attached restaurant which has a limited menu, there are very few restaurants nearby. The surrounding area looked very rundown. We would not go back there again.

10

Trevron

28 oct. 2024

·

A séjourné 3 nuits

The location is convenient, near to the airport.

10

Jason

10 août 2025

·

A séjourné 6 nuits

The hotel is nice, clean, the pool area is really nice, the staff are great and it is affordable. It is on the airport runway but it’s surprisingly not that noisy. I did not have any issues with plane noise. But it is in an area with not much of interest. You can walk to Five Cays beach, distance isn’t bad, just along some busy roads and sidewalks are dodgy. They have a shuttle to Grace bay daily. For the price it’s worth it. Uber would make it a great deal.

8

JOanne

26 juin 2024

·

A séjourné 2 nuits

Convenient for airport.

6

Sallyann

20 nov. 2024

·

A séjourné 4 nuits

Location is good for business people who need just a bed and can tolerate noise round the clock with the airport across the street. Must have a vehicle to get around with cost of taxi

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La restauration sur place est inconstante : certains clients ont apprécié une nourriture et des boissons correctes, mais beaucoup citent des heures d'ouverture et une carte limitées, une qualité moyenne ou médiocre, un service désagréable et le fait que le petit-déjeuner n'est pas inclus ou commence tard/est payant.

Avis de voyageur à ce sujet

10

Aleisha

7 mai 2025

·

A séjourné 7 nuits

Great place good food and terrific service

6

Malie

20 juin 2024

·

A séjourné 1 nuit

The hotel had promised breakfast during the reservation as soon as I arrived the employees told me I have to pay for it

10

Scott

16 mars 2025

·

A séjourné 1 nuit

A nice location close to the airport. We had a one night stay before catching a small flight to a smaller island. It was pleasant, clean, the bar/restaurant had good food and drinks, and the service was great. They also provide a free shuttle from/to the airport.

10

Jenny

13 août 2025

·

A séjourné 2 nuits

The rooms here are lovely and well kept! Staff were very friendly and helpful. Only downside is that the restaurant is pretty bad... poor service and food that is reheated from a freezer to just about warm with watered down ketchup. Definitely need to go further afield for good food as the other local options also aren't great in the evenings. I also recommend that you get lots of water at the supermarket because they provide two water bottles which dont last very long.

6

ROYCE

18 mars 2025

·

A séjourné 2 nuits

Restaurant breakfast is ok. Subpar. Limited options. Staff was friendly. Room was ok.

10

Robbens Jocelyn

29 juin 2024

·

A séjourné 1 nuit

Il parle de déjeuner inclus mais il faut payer pour le déjeuner

4

Leonard

10 mai 2025

·

A séjourné 1 nuit

The pool was not well maintained and not very inviting. Besides the attached restaurant which has a limited menu, there are very few restaurants nearby. The surrounding area looked very rundown. We would not go back there again.

2

Delaram

4 janv. 2023

·

A séjourné 19 360 nuits

This hotel is not a bed and breakfast place. There’s no restaurant in the hotel. There’s a bar but they don’t open until 9-10 and one day they didn’t have bread, the other day they didn’t have fries and for two days in a row they were closed. So we had to walk around and find out if there was anything to eat! I asked for towels and it took them a day and a half to send someone to give us new towels!! I checked the office/reception and no one was in there the 3 different times of the day I checked. One of the guests told me the person works here is also the van driver and he needs to lock the office to go the airport and pick up guests!! The day we checked out the office was manned by a friend of the manager unable to do anything. We were trying to get breakfast and have an early morning swim before checking out but our key card was not working and no one was around to fix it. We had to have the maintenance guy let us into our room after breakfast, after our swim and again after returning our rental car. There were Beatles in the bathroom and the shower pan in so narrow we couldn’t take shower together. The mattress was old and really uncomfortable. We asked for more coffee bags for the 5 days we were there and they gave us only one extra (there was already two bags in the room). I’ve been to many different countries and hotels of different qualities. The service here was the worst and the fact that there was no breakfast just blows my mind.

6

COCHER

9 sept. 2023

·

A séjourné 2 nuits

The staff at the hotel were helpful, the large pool at the property was very pretty. The staff at the restaurant were not very friendly or hospitable and the food was average

6

Michelle

30 mai 2025

·

A séjourné 4 nuits

The shower was not clean. It had long hair in the drain. The shower head sprays water everywhere. The toilet stopped working at one point and required a Plummer to fix it. The small poor outside our room wasn’t clean. The restaurant connected to the hotel opened at 9am for breakfast which most restaurants starts at 7am.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	185 $US
février	180 $US
mars	184 $US
avril	182 $US
mai	169 $US
juin	162 $US
juillet	178 $US
août	160 $US
septembre	160 $US
octobre	178 $US
novembre	190 $US
décembre	234 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $191	16 $186	17 $187
18 $185	19 $184	20 $184	21 $171	22 $171	23 $174	24 $172
25 $171	26 $174	27 $174	28 $174	29	30	31

di	lu	ma	me	je	ve	sa
1 $174	2 $174	3 $174	4 $174	5 $177	6 $174	7 $178
8 $172	9 $174	10 $178	11 $172	12 $177	13 $177	14 $174
15 $174	16 $172	17 $178	18 $172	19 $177	20 $174	21 $174
22 $172	23 $174	24 $174	25 $174	26 $177	27 $176	28 $177
29 $177	30 $174

The Lodgings Hotel SureStay Collection by Best Western

Prix pour The Lodgings Hotel SureStay Collection by Best Western

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 grands lits, réfrigérateur et four à micro-ondes (Walk-in Shower;with Sofabed)

Chambre Standard, 1 grand lit, non-fumeurs, réfrigérateur et four à micro-ondes

Chambre Standard, 1 grand lit, balcon, vue piscine (Walk-in Shower)

Chambre Standard, 1 grand lit, accessible aux personnes à mobilité réduite (Walk-in Shower)

Chambre Standard, 1 grand lit, non-fumeurs (Walk-in Shower;with Sofabed)

Chambre Standard, 2 grands lits, non-fumeurs, coin cuisine (Walk-in Shower)

Chambre Standard, 1 grand lit, réfrigérateur et four à micro-ondes (Walk-in Shower;with Sofabed)

Avis des voyageurs sur The Lodgings Hotel SureStay Collection by Best Western

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

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