Prana Boutique Hotel Tulum
From
US$ 55
/ noite
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From
US$ 55
/ noite
Sobre esta propriedade
Relaxe na praia particular ou desfrute de outras instalações recreativas, como uma piscina externa. Este hotel também oferece Wi-Fi de cortesia e serviços de concierge.
Comodidades
Relaxe na praia particular ou desfrute de outras instalações recreativas, como uma piscina externa. Este hotel também oferece Wi-Fi de cortesia e serviços de concierge.
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado do hotel para o aeroporto disponível 24 horas.
Jantar
Prana Boutique Hotel oferece aos hóspedes deliciosas opções de refeição no um restaurante. Mate sua sede com sua bebida favorita em um bar/lounge.
Quartos
Sinta-se em casa em um de nossos 50 quartos com ar-condicionado e TVs de tela plana. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiros possuem produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres, além de telefones com chamadas locais grátis.
Localização
Em Tulum (na área de Centro da cidade de Tulum), Prana Boutique Hotel está a 5 minutos de carro de Gran Cenote e a 6 minutos de Ruínas Maias de Tulum. Este hotel fica a 3,4 km de Parque Nacional de Tulum e a 4,7 km de Praia pública Las Palmas.
Lugares próximos
Parque Dos Aguas(0.5 milhas)
Centro de Estilo de Vida Hunab(0.8 milhas)
Parque Jaguar(0.9 milhas)
Hospital de Tulum(0.9 milhas)
Cenote Esqueleto(1.6 milhas)
Cenote Calavera(1.7 milhas)
Parque Nacional de Tulum(1.9 milhas)
Torre de Tulum(1.9 milhas)
Caminhada de Arte Holistika(2 milhas)
Entrada do Parque Jaguar(2 milhas)
Mirante Jaguar Tulum(2.1 milhas)
Ruínas Maias de Tulum(2.3 milhas)
Casa do Cenote(2.5 milhas)
Templo dos Afrescos(2.5 milhas)
Templo do Deus Descendente(2.5 milhas)
Aeroporto Int. Tulum (TQO)(25.5 milhas)
Aeroporto Internacional de Cancún (CUN)(73.5 milhas)
Localização
Calle Asteroides, entre calle escorpión y Coba Sur, MZA 59 Lote 4-1, Centro da cidade de Tulum, Tulum, Tulum, Estado de Quintana Roo, México
Parque Dos Aguas (0.5 milhas)
Centro de Estilo de Vida Hunab (0.8 milhas)
Parque Jaguar (0.9 milhas)
Hospital de Tulum (0.9 milhas)
Cenote Esqueleto (1.6 milhas)
Cenote Calavera (1.7 milhas)
Opções de quarto
6
Suíte estúdio premium
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
8
Suíte estúdio luxo
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Cama De Solteiro
Acomoda 3
Ar condicionadoWi-Fi (gratuito)TV
11
Quarto elite
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
9
Quarto superluxo, 2 camas Queen
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
9
Quarto executivo
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Prana Boutique Hotel Tulum
8.7
Fabuloso
Com base em 494 avaliações verificadas
Quem se hospeda aqui?
Casal
52%
Famílias
19%
Grupos
21%
Viajantes individuais
7%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Prana Boutique Hotel Tulum, os viajantes destacam um ambiente charmoso e um boutique hotel repleto de jardins, com uma localização central e acessível a pé perto da Chedraui, equilibrado por peculiaridades no design dos quartos (sem portas de banheiro, janelas foscas/com pouca luz) e ruído intermitente dos corredores, equipamentos ou vida noturna próxima.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Prana Boutique Hotel Tulum, os viajantes destacam um ambiente charmoso e um boutique hotel repleto de jardins, com uma localização central e acessível a pé perto da Chedraui, equilibrado por peculiaridades no design dos quartos (sem portas de banheiro, janelas foscas/com pouca luz) e ruído intermitente dos corredores, equipamentos ou vida noturna próxima.
Muitos hóspedes elogiam a simpatia e a prestatividade da equipe, e a limpeza geral dos quartos. O café da manhã costuma estar incluído, mas as opções são limitadas e o serviço pode ser lento; vários também acham a comida e as bebidas do local caras ou de qualidade mediana. As piscinas e as banheiras de hidromassagem no terraço são atraentes, embora a manutenção e a temperatura ou limpeza da água sejam inconsistentes, e ocasionais interrupções no fornecimento ou taxas rígidas para toalhas frustrem alguns. Espere uma base estilosa e conveniente, com algumas desvantagens em termos de privacidade e consistência.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os hóspedes apreciam o ambiente exuberante dos jardins, a área do terraço com banheiras de hidromassagem e a piscina principal, mas várias avaliações mencionam a limpeza/manutenção inconsistente da piscina e as banheiras frias, ocasionais quedas de energia ou falta d'água, estacionamento limitado e um elevador fora de serviço em alguns momentos.
Avaliações dos hóspedes relacionadas
6
Sina
25 de jun. de 2024
·
Hospedou-se por 2 noites
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
8
Annette
5 de out. de 2025
·
Hospedou-se por 4 noites
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
8
hamideh
26 de nov. de 2025
·
Hospedou-se por 5 noites
The room was clean and in general we liked the hotel and its neighborhood. However, when we entered they asked us to pay 285 peso and they said it is extra tax. I fully paid everything through hotel.com so not sure what that extra tax was. There are five jacuzzi in the hotel but none of them has hot water. We asked them if they can increase the temperature and they said no. We asked them if we can late check out and leave the room at 1pm instead of 12 and they said no or it is possible with extra pay. After I returned to my room they said we can stay one hour longer.
The room was clean and in general we liked the hotel and its neighborhood. However, when we entered they asked us to pay 285 peso and they said it is extra tax. I fully paid everything through hotel.com so not sure what that extra tax was. There are five jacuzzi in the hotel but none of them has hot water. We asked them if they can increase the temperature and they said no. We asked them if we can late check out and leave the room at 1pm instead of 12 and they said no or it is possible with extra pay. After I returned to my room they said we can stay one hour longer.
4
Savanna
9 de out. de 2025
·
Hospedou-se por 6 noites
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
8
Victoria
24 de abr. de 2025
·
Hospedou-se por 5 noites
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
8
Martin
24 de mai. de 2024
·
Hospedou-se por 1 noite
Property was great, however the pool was under renovation. We arrived at night, the bar tender on the roof top wasn’t there when we arrived, we had to wait for him and for the staff to turn on the jacuzzi. We found the drinks to be expensive $300 pesos per drink, but I guess that’s average in Tulum?!?
Property was great, however the pool was under renovation. We arrived at night, the bar tender on the roof top wasn’t there when we arrived, we had to wait for him and for the staff to turn on the jacuzzi. We found the drinks to be expensive $300 pesos per drink, but I guess that’s average in Tulum?!?
8
Novina
1 de abr. de 2025
·
Hospedou-se por 3 noites
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
6
Leslie
7 de jul. de 2025
·
Hospedou-se por 4 noites
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
10
David
27 de mai. de 2025
·
Hospedou-se por 8 noites
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
8
Franco
29 de ago. de 2025
·
Hospedou-se por 4 noites
Walking distance to several restaurants, safe and quiet when we were there. Onsite facilities such as the rooftop pool, pool at bottom, and quality of food at restaurant weren’t as good as perceived through photos and other reviews. It’s a solid stay, 4-5 stars.
Walking distance to several restaurants, safe and quiet when we were there. Onsite facilities such as the rooftop pool, pool at bottom, and quality of food at restaurant weren’t as good as perceived through photos and other reviews. It’s a solid stay, 4-5 stars.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são geralmente limpos e bem conservados, com muitos observando a impecabilidade da limpeza. Problemas recorrentes incluem piscinas sujas ou mal cuidadas e ocasionais falhas, como roupas de cama manchadas ou áreas públicas sujas.
Avaliações dos hóspedes relacionadas
6
Sina
25 de jun. de 2024
·
Hospedou-se por 2 noites
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
8
Annette
5 de out. de 2025
·
Hospedou-se por 4 noites
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
6
jennifer
18 de mar. de 2024
·
Hospedou-se por 2 noites
This property is lovely! Our room was gorgeous. My problem was the room was dirty. The bed sheets had blood on them so o called front desk and they said they’d come and take care of it . The “ clean “ sheets also had blood. There was blood droplets all over bathroom floor and sink area. When we were checking out you have to wait while they check your room- they couldn’t find a hand towel so I had to walk back to the room and dig through the dirty towels to account for the towel employee couldn’t find.
This property is lovely! Our room was gorgeous. My problem was the room was dirty. The bed sheets had blood on them so o called front desk and they said they’d come and take care of it . The “ clean “ sheets also had blood. There was blood droplets all over bathroom floor and sink area. When we were checking out you have to wait while they check your room- they couldn’t find a hand towel so I had to walk back to the room and dig through the dirty towels to account for the towel employee couldn’t find.
2
kimberly
5 de fev. de 2025
·
Hospedou-se por 1 noite
Sad to say but we did not find the staff friendly at all. The first room we were put in had one window that looked to the inside hallway, and the other window had a privacy film on it so you could not see outside. It was a cell! They did change our room when I expressed my displeasure, however did not appear happy about it. The bathrooms have no door, and shower can be seen into the room. The restaurant was terrible! We had supper once, it was so bad, i do not have words. It was the worst very expensive meal I have ever had! If the breakfast was not included we would not have gone back at all. The positive was the grocery store across the road served amazing food. The location of the hotel was good. The lobby washroom was not nice, often very dirty. I would not recommend this hotel.
Sad to say but we did not find the staff friendly at all. The first room we were put in had one window that looked to the inside hallway, and the other window had a privacy film on it so you could not see outside. It was a cell! They did change our room when I expressed my displeasure, however did not appear happy about it. The bathrooms have no door, and shower can be seen into the room. The restaurant was terrible! We had supper once, it was so bad, i do not have words. It was the worst very expensive meal I have ever had! If the breakfast was not included we would not have gone back at all. The positive was the grocery store across the road served amazing food. The location of the hotel was good. The lobby washroom was not nice, often very dirty. I would not recommend this hotel.
4
Savanna
9 de out. de 2025
·
Hospedou-se por 6 noites
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
8
Victoria
24 de abr. de 2025
·
Hospedou-se por 5 noites
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
6
Richard
23 de abr. de 2025
·
Hospedou-se por 5 noites
The property is truly beautiful and very well maintained—our room was spotless and the overall environment felt peaceful and welcoming. That said, there were a few things that didn’t quite match what was advertised. For example, the website mentions partnerships with nearby beach clubs and on-site bike rentals, but when we asked the front desk, they seemed surprised by those claims and let us know those partnerships don’t exist. The hotel is also a bit farther from the beach than we expected, and it’s not the easiest walk or ride. The dining experience was hit or miss. While the menu had a decent variety, the food didn’t quite meet expectations and service could be slow at times. Still, the setting itself is lovely, and with a few updates and clearer communication, this could easily be a standout stay.
The property is truly beautiful and very well maintained—our room was spotless and the overall environment felt peaceful and welcoming. That said, there were a few things that didn’t quite match what was advertised. For example, the website mentions partnerships with nearby beach clubs and on-site bike rentals, but when we asked the front desk, they seemed surprised by those claims and let us know those partnerships don’t exist. The hotel is also a bit farther from the beach than we expected, and it’s not the easiest walk or ride. The dining experience was hit or miss. While the menu had a decent variety, the food didn’t quite meet expectations and service could be slow at times. Still, the setting itself is lovely, and with a few updates and clearer communication, this could easily be a standout stay.
8
Luis
6 de out. de 2025
·
Hospedou-se por 2 noites
La habitación muy limpia
La habitación muy limpia
10
David
27 de mai. de 2025
·
Hospedou-se por 8 noites
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
10
sandro
15 de jan. de 2026
·
Hospedou-se por 1 noite
Muy limpia!
Muy limpia!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos têm uma atmosfera moderna e muitas vezes espaçosos, com algumas unidades oferecendo piscinas privativas. As desvantagens mais frequentes são banheiros em plano aberto sem portas, janelas foscas ou para o corredor que deixam passar a luz, espaço de armazenamento limitado, camas duras e ruído ou escuridão em certos quartos.
Avaliações dos hóspedes relacionadas
8
Annette
5 de out. de 2025
·
Hospedou-se por 4 noites
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
We did not use the pool as it always looks a little funky, stagnant. Grounds are beautiful except where you park the bikes, it’s filthy and lots of ants. We would have preferred an upper level room like our last stay, but we were not given a choice and received a ground floor room with no view.
8
Andrew
25 de jan. de 2026
·
Hospedou-se por 3 noites
The staff were great at this hotel. Swimming pool was great too. This should be a superb hotel but is let this hotel down by the design of the room. Firstly, on the top floor, you can hear the loud grumbling of the rooftop plunge pools throughout the daytime. The rooms, although clean and comfortable were let down by the strange decision to not have a bathroom door and a piece of glass between the shower and the bedroom. I mean why do they do this!?! The room also had a frosted glass window into the hallway with no blinds to cover the light from coming into the room. These things were disappointing. But as I say, the staff were wonderful.
The staff were great at this hotel. Swimming pool was great too. This should be a superb hotel but is let this hotel down by the design of the room. Firstly, on the top floor, you can hear the loud grumbling of the rooftop plunge pools throughout the daytime. The rooms, although clean and comfortable were let down by the strange decision to not have a bathroom door and a piece of glass between the shower and the bedroom. I mean why do they do this!?! The room also had a frosted glass window into the hallway with no blinds to cover the light from coming into the room. These things were disappointing. But as I say, the staff were wonderful.
6
Jose
30 de set. de 2024
·
Hospedou-se por 1 noite
The property is really nice and cozy but there one thing that I completely disliked and that was the lack of a door between the bedroom and the bathroom. Also, the mini fridge and coffee station is in the bathroom so not the most safe/hygienic place to put it. Would I come back? Absolutely! As long as they put a door in the bathroom.
The property is really nice and cozy but there one thing that I completely disliked and that was the lack of a door between the bedroom and the bathroom. Also, the mini fridge and coffee station is in the bathroom so not the most safe/hygienic place to put it. Would I come back? Absolutely! As long as they put a door in the bathroom.
6
Terri Pate
17 de jun. de 2025
·
Hospedou-se por 5 noites
Beds are extremely hard sleeping it's like sleeping on the floor without a pallet.
Beds are extremely hard sleeping it's like sleeping on the floor without a pallet.
6
Laura
3 de mar. de 2024
·
Hospedou-se por 7 noites
Rooms are very loud. Other guests doors closing, talking, construction all seem to be magnified due to high ceilings, lack of any insulating fabrics, carpets, etc. which made it difficult to sleep. There is no place to put your clothes. They have a small rack in the room, but there is no closet or dressers. It was very bright in the room at night. There is no curtains on the interior frosted window so light from the hallway keeps the room bright all night. Our plunge pool quit working after day one. It was repaired once and then it stopped working again. One day we didn’t have any cleaning services. We were accidentally missed on the schedule. It’s a very pretty property and staff was friendly but I would not stay there again.
Rooms are very loud. Other guests doors closing, talking, construction all seem to be magnified due to high ceilings, lack of any insulating fabrics, carpets, etc. which made it difficult to sleep. There is no place to put your clothes. They have a small rack in the room, but there is no closet or dressers. It was very bright in the room at night. There is no curtains on the interior frosted window so light from the hallway keeps the room bright all night. Our plunge pool quit working after day one. It was repaired once and then it stopped working again. One day we didn’t have any cleaning services. We were accidentally missed on the schedule. It’s a very pretty property and staff was friendly but I would not stay there again.
10
Jennifer Sugey
26 de dez. de 2024
·
Hospedou-se por 5 noites
The property is nice and the staff was great. The rooms are set up kinda weird. The windows don’t open and they face towards the other rooms towards the middle of the building. So if you open any of your curtains, the other guests can see into your room and you can look into theirs. The only windows that face towards the street are frosted so you can’t see outside at all. It’s just a really bad building design. If you’re the kind of person that gets a bit claustrophobic this might not be a good hotel for you. Or see if there’s any way to get a room that faces away from the center of the building.
The property is nice and the staff was great. The rooms are set up kinda weird. The windows don’t open and they face towards the other rooms towards the middle of the building. So if you open any of your curtains, the other guests can see into your room and you can look into theirs. The only windows that face towards the street are frosted so you can’t see outside at all. It’s just a really bad building design. If you’re the kind of person that gets a bit claustrophobic this might not be a good hotel for you. Or see if there’s any way to get a room that faces away from the center of the building.
8
O PAI
26 de mai. de 2025
·
Hospedou-se por 3 noites
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações: 1. Não há portas no banheiro - nem na parte do chuveiro 2. Não tem cortina blackout, a luz entra forte bem cedo 3. A cama é proporcionalmente pequena 4. O café da manhã não é self-service - voce pode escolher apenas uma opção 5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro No geral, o hotel é ok pelo preço
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações: 1. Não há portas no banheiro - nem na parte do chuveiro 2. Não tem cortina blackout, a luz entra forte bem cedo 3. A cama é proporcionalmente pequena 4. O café da manhã não é self-service - voce pode escolher apenas uma opção 5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro No geral, o hotel é ok pelo preço
8
Novina
1 de abr. de 2025
·
Hospedou-se por 3 noites
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
We stayed for 3 nights in March 2025. Our room with the jacuzzi/pool outside was nice. Our room pool outside can be cleaner. Also missing some crucial details you normally expect in a hotel room, a full length mirror is not found in the v room. There's no gym for this hotel which i know but i just asked for a yoga mat which seems like a normal thing most hotels provide they just straight out told me no. We had no water for 2-3 hours one afternoon and was not given notice. When we inquired they said they were doing maintenance and it would be back in 10-15 minutes. Fair enough. But we waited almost 3 hours, we just came from the ocean and early could use a shower. They were polite but didn't try to do anything to compensate. Overall it was OK for the price but i would not stay there again.
6
Aracely
4 de jul. de 2025
·
Hospedou-se por 4 noites
The shower in room has no privacy
The shower in room has no privacy
8
Heather
13 de abr. de 2024
·
Hospedou-se por 8 noites
Overall we had a really positive experience over our 8 nights. We liked the quaint size and it was very clean. The rooftop set up with the pools was a nice touch! The main downside was that the hall lighting was on all nigh, and due to the unique placement of a bathroom window, it shone right into the bedroom. Made falling asleep hard. Convenient to have a major grocery store a few minutes away, so we could pop over and grab snacks!
Overall we had a really positive experience over our 8 nights. We liked the quaint size and it was very clean. The rooftop set up with the pools was a nice touch! The main downside was that the hall lighting was on all nigh, and due to the unique placement of a bathroom window, it shone right into the bedroom. Made falling asleep hard. Convenient to have a major grocery store a few minutes away, so we could pop over and grab snacks!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como simpática, atenciosa e prestativa. No entanto, os hóspedes relatam experiências variáveis: check-in/out lento ou inflexível, taxas inesperadas para toalhas ou políticas rígidas, ocasionais grosserias e serviço inconsistente no restaurante.
Avaliações dos hóspedes relacionadas
10
Enrique
18 de jul. de 2025
·
Hospedou-se por 4 noites
All very well, a very nice place and his staff very attentive, except for one, the bartender, he was very unfriendly, he was annoyed that he paid in Mexican money and he snatched my money from my hand, but...
All very well, a very nice place and his staff very attentive, except for one, the bartender, he was very unfriendly, he was annoyed that he paid in Mexican money and he snatched my money from my hand, but...
10
Jill marie
24 de abr. de 2025
·
Hospedou-se por 7 noites
The entire staff was outstanding. Being a small property and me, a solo traveler, iI felt they took the time to know me and anticipate my needs! Cant wait to return
The entire staff was outstanding. Being a small property and me, a solo traveler, iI felt they took the time to know me and anticipate my needs! Cant wait to return
4
Ashley
25 de jun. de 2025
·
Hospedou-se por 2 noites
Some of the staff were really rude and not accommodating
Some of the staff were really rude and not accommodating
4
ALEX
14 de fev. de 2025
·
I am dual citizen Mexican/USA When I checked in I presented my Mexican Passport(to avoid tourist fees) When I took out both my Mexican passport and USA, I presented my Mexican passport as ID, the girl at the front desk insisted in using my American Passport( So that I get charged all the extra fees for being none-Mexican(which I should have not paid because I am a Mexican Citizen too). I was tired from a long flight I did not want to argue. At check-out I was told to pay for sheet(25usd) that got burnt while staying at hotel due to me having to Iron my clothes even though when I ask for an ironing board they did not provided one. Great location, however worst customer service ever would not recommend. Find something different nearby! They CHARGE 30 USD if you don't return your beach TOWEL! FYI!
I am dual citizen Mexican/USA When I checked in I presented my Mexican Passport(to avoid tourist fees) When I took out both my Mexican passport and USA, I presented my Mexican passport as ID, the girl at the front desk insisted in using my American Passport( So that I get charged all the extra fees for being none-Mexican(which I should have not paid because I am a Mexican Citizen too). I was tired from a long flight I did not want to argue. At check-out I was told to pay for sheet(25usd) that got burnt while staying at hotel due to me having to Iron my clothes even though when I ask for an ironing board they did not provided one. Great location, however worst customer service ever would not recommend. Find something different nearby! They CHARGE 30 USD if you don't return your beach TOWEL! FYI!
10
Kristina
1 de ago. de 2025
·
Hospedou-se por 7 noites
Staff was helpful.
Staff was helpful.
2
Francisco Javier
25 de jun. de 2025
·
Hospedou-se por 3 noites
The hotel did not allow me to have even 1 guest at any time. They also made me sign certain conditions that were not advertised. Not the best experience of the hotel personnel. The hotel itself was great. Room was nice and clean. No complains.
The hotel did not allow me to have even 1 guest at any time. They also made me sign certain conditions that were not advertised. Not the best experience of the hotel personnel. The hotel itself was great. Room was nice and clean. No complains.
2
Pedro
4 de dez. de 2023
·
Hospedou-se por 4 noites
I’ll start with the positives first before diving into the negative portion of my review. The property and rooms are gorgeous. The area is very convenient to 2 major roads that take you to majority of the places in the region. Negatives: The free breakfast is only the “American Breakfast” all of the other options are ~ $15.00 each. Make sure you enter the appropriate number of guests correctly. I mistakenly entered 2 instead of 3 and the concierge tried to charge me $3000 mxd for my additional guest which is more than I paid for the entire room. He then said slyly “if you pay in cash, I will charge you $2000 mxd” after I told him to smd we “settled” on $1200 mxd and he put the $ in his pocket. They had my room configuration incorrect as well. I asked for 2 double beds and they tried to give me 1 king. The bathroom is not fully covered so your travel party will hear every bowel movement. Keep that in mind. Parking is limited to 6-7 spots on the property.
I’ll start with the positives first before diving into the negative portion of my review. The property and rooms are gorgeous. The area is very convenient to 2 major roads that take you to majority of the places in the region. Negatives: The free breakfast is only the “American Breakfast” all of the other options are ~ $15.00 each. Make sure you enter the appropriate number of guests correctly. I mistakenly entered 2 instead of 3 and the concierge tried to charge me $3000 mxd for my additional guest which is more than I paid for the entire room. He then said slyly “if you pay in cash, I will charge you $2000 mxd” after I told him to smd we “settled” on $1200 mxd and he put the $ in his pocket. They had my room configuration incorrect as well. I asked for 2 double beds and they tried to give me 1 king. The bathroom is not fully covered so your travel party will hear every bowel movement. Keep that in mind. Parking is limited to 6-7 spots on the property.
6
Leslie
7 de jul. de 2025
·
Hospedou-se por 4 noites
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
Overall I would rate our experience here a 5/10. When we arrived, we had one person in front of us checking in and it took nearly 45minutes to check in. Once we checked we arrived to our room, our rooms and the hotel itself is very beautiful. We then found out the elevator did not work so for our stay we had to take the stairs. Since it was a long trip, we decided to have dinner at their restaurant the food wasn’t just ok, but during our stay the lights were constantly going out. During dinner they went out around 4 times and a couple more times throughout the night. The area outside is not the cleanest but I will say I didn’t feel unsafe walking even at night. There is a supermarket just a short walk from the hotel. The next morning we had breakfast which was included for us but the menu was extremely limited. The only drinks included were coffee, tea and milk followed by 6-8 dishes. I wanted the waffles but during my entire stay the waffle machine was broken. They also had an extended breakfast menu which you could order from for an extra cost. The staff is very nice and friendly so no complaints about that. Checkout took a longer amount of time than expected as they check the room during that moment to make sure there is no damage. We used 2 small white towel to dry our face which left some makeup and this resulted in them charging us for both towels claiming they could not clean them so they had to replace them. Lastly, if you are used to US hotels I would skip this one.
10
jose
1 de nov. de 2025
·
Hospedou-se por 1 noite
Very good service
Very good service
8
monica
30 de ago. de 2024
·
Hospedou-se por 1 noite
El hotel está muy bonito , el servicio de miguel en el lobby y Joaquín en el bar excelente , solo la señorita que me hizo el check out al día siguiente fue terrible, me quería cobrar una mini toalla que porq se había manchado de make up y que venía en las políticas, cuando le dije que me trajera la toalla por q yo me había lavado la cara y a lo mejor tenía una mini mancha al secarme , no me lo trajeron y no me la cobraron, pero me pareció de pésimo gusto querer cobrar una toalla de cara de 29 pesos o menos por ese detalle , echaron a perder todo lo bueno del hotel
El hotel está muy bonito , el servicio de miguel en el lobby y Joaquín en el bar excelente , solo la señorita que me hizo el check out al día siguiente fue terrible, me quería cobrar una mini toalla que porq se había manchado de make up y que venía en las políticas, cuando le dije que me trajera la toalla por q yo me había lavado la cara y a lo mejor tenía una mini mancha al secarme , no me lo trajeron y no me la cobraron, pero me pareció de pésimo gusto querer cobrar una toalla de cara de 29 pesos o menos por ese detalle , echaron a perder todo lo bueno del hotel
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização central e acessível a pé perto da Chedraui e de muitos restaurantes, com fácil acesso ao transporte. Não está perto da praia e alguns hóspedes mencionam o barulho da rua ou uma área desagradável imediatamente do lado de fora.
Avaliações dos hóspedes relacionadas
8
Eddy
12 de abr. de 2024
·
Hospedou-se por 1 noite
Property is beautiful and room was very spacious and clean. Front desk struggle to do simple things like arranging taxis. Area directly outside the hotel is not appealing/ bit sketchy at night. I would come back my next time in Tulum.
Property is beautiful and room was very spacious and clean. Front desk struggle to do simple things like arranging taxis. Area directly outside the hotel is not appealing/ bit sketchy at night. I would come back my next time in Tulum.
10
Lise
3 de mar. de 2025
·
Hospedou-se por 4 noites
Close to amenities and cleanliness of hotel as well as included breakfast which was very good. No cpmplaints.
Close to amenities and cleanliness of hotel as well as included breakfast which was very good. No cpmplaints.
10
Farouk
23 de mai. de 2025
·
Hospedou-se por 3 noites
Absolutely beautiful property, location is too notch, walking distance to everything.
Absolutely beautiful property, location is too notch, walking distance to everything.
10
Timothy
21 de nov. de 2024
·
Hospedou-se por 6 noites
It was hassle-free - room was clean, nicely finished with updated equipment. Perfect for my week long retreat. Would have been great if they had breakfast buffet everyday of the week, but no complaint. It's awesome that there's a Chedraui right across the street, and there are cafe's, restaurants in walkable distances. All in all, it was a perfect stay
It was hassle-free - room was clean, nicely finished with updated equipment. Perfect for my week long retreat. Would have been great if they had breakfast buffet everyday of the week, but no complaint. It's awesome that there's a Chedraui right across the street, and there are cafe's, restaurants in walkable distances. All in all, it was a perfect stay
8
Imani
10 de jul. de 2025
·
Hospedou-se por 7 noites
Excellent location for first-timers , solo travelers and anyone who rather be in walking distance to shops and restaurants. Breakfast menu can be better but not a big deal. The only thing was that the charge for washcloths if you they can’t get the stain out which most women wear some form of makeup so ladies bring your own. Not very busy location and easy to get to things from that location. Overall, great stay!
Excellent location for first-timers , solo travelers and anyone who rather be in walking distance to shops and restaurants. Breakfast menu can be better but not a big deal. The only thing was that the charge for washcloths if you they can’t get the stain out which most women wear some form of makeup so ladies bring your own. Not very busy location and easy to get to things from that location. Overall, great stay!
8
Maria
22 de jun. de 2025
·
Hospedou-se por 6 noites
The property was small, but nice. It was clean and quiet. It was located downtown, so if you needed to walk to something, things were at hand.
The property was small, but nice. It was clean and quiet. It was located downtown, so if you needed to walk to something, things were at hand.
6
Ruth Elizabeth
6 de abr. de 2025
·
Hospedou-se por 7 noites
Not close to ocean
Not close to ocean
8
SANGEETA
18 de mai. de 2024
·
Hospedou-se por 3 noites
The location and service both very good. Walking distance to supermarket, restaurants, car rentals.
The location and service both very good. Walking distance to supermarket, restaurants, car rentals.
10
David
27 de mai. de 2025
·
Hospedou-se por 8 noites
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling. If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
8
Luiz
13 de ago. de 2025
·
Hospedou-se por 7 noites
Positives: Super charming and welcoming hotel with an amazing pool and rooftop. Staff was friendly and helpful. It’s not in the middle of the city where most restaurants are, but an easy 10–15 minute walk gets you there. There’s a great supermarket right across Avenida Cobá, and parking is conveniently in front of the hotel. They offer beach towels, and our room was comfortable. Best of all, there are three super cute and friendly orange cats living on the property. Ok: Breakfast is included but with limited options; still decent to start the day. The shower drain was initially too tight, preventing proper water flow, but loosening it solved the issue. Negatives: Towels could be fluffier, no non-dairy milk options at breakfast, and our balcony’s sliding door was hard to pull. Overall: A cozy, cat-friendly boutique stay with a great location and relaxing amenities — with a few small details that could make it even better.
Positives: Super charming and welcoming hotel with an amazing pool and rooftop. Staff was friendly and helpful. It’s not in the middle of the city where most restaurants are, but an easy 10–15 minute walk gets you there. There’s a great supermarket right across Avenida Cobá, and parking is conveniently in front of the hotel. They offer beach towels, and our room was comfortable. Best of all, there are three super cute and friendly orange cats living on the property. Ok: Breakfast is included but with limited options; still decent to start the day. The shower drain was initially too tight, preventing proper water flow, but loosening it solved the issue. Negatives: Towels could be fluffier, no non-dairy milk options at breakfast, and our balcony’s sliding door was hard to pull. Overall: A cozy, cat-friendly boutique stay with a great location and relaxing amenities — with a few small details that could make it even better.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã costuma estar incluído, mas limitado a um prato, com qualidade mista e serviço lento; bebidas ou pratos locais podem ter custo adicional. O feedback geral sobre a comida é misto, variando de delicioso a mediano ou caro.
Avaliações dos hóspedes relacionadas
6
Francisco Javier
20 de abr. de 2025
·
Hospedou-se por 4 noites
Pricey on bar and meals, Did not like limited breakfast options included in the lodging, only one dish and either coffee or juice, additional items are charged Limited parking spaces. Excellent service from staff and bartender. Open Shower and restroom concept in the room not for someone if need privacy in that space
Pricey on bar and meals, Did not like limited breakfast options included in the lodging, only one dish and either coffee or juice, additional items are charged Limited parking spaces. Excellent service from staff and bartender. Open Shower and restroom concept in the room not for someone if need privacy in that space
10
Katie
14 de jan. de 2026
·
Hospedou-se por 2 noites
Gorgeous boutique hotel, lovely staff and incredible breakfast. Hotel is beautifully filled with trees and is in a great location in Tulum but still really quiet.
Gorgeous boutique hotel, lovely staff and incredible breakfast. Hotel is beautifully filled with trees and is in a great location in Tulum but still really quiet.
10
Isabel
29 de out. de 2025
·
Hospedou-se por 4 noites
The ambiance was was very relaxing and the food in the restaurant was delicious!
The ambiance was was very relaxing and the food in the restaurant was delicious!
4
Savanna
9 de out. de 2025
·
Hospedou-se por 6 noites
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
Hotel didn’t have much going on and barely people staying. The pool was dirty and not cleaned all 5 days there. Food was mediocre
8
Simon
17 de jan. de 2025
·
Hospedou-se por 2 noites
Minimalist and modern but comfortable. The shower and toilet setup follow the zero privacy standard. Nice soaps and bedding, and a very comfortable bed. Breakfast waitress, Sophia, was very friendly and welcoming on Day One. Very poor service at breakfast on Day Two. American breakfast is ‘included’ and local dishes have an additional cost. It should be the other way around. The lack of lights in the hallway and stairs at night is dangerous.
Minimalist and modern but comfortable. The shower and toilet setup follow the zero privacy standard. Nice soaps and bedding, and a very comfortable bed. Breakfast waitress, Sophia, was very friendly and welcoming on Day One. Very poor service at breakfast on Day Two. American breakfast is ‘included’ and local dishes have an additional cost. It should be the other way around. The lack of lights in the hallway and stairs at night is dangerous.
8
PAULA
26 de set. de 2024
·
Hospedou-se por 3 noites
O hotel é lindo, quartos muito bonitos, amplos e o atendimento impecável. Contudo, faço uma única observação sobre o café da manhã, que não é estilo buffet, vc tem direito apenas a um prato e café. Mas é delicioso.
O hotel é lindo, quartos muito bonitos, amplos e o atendimento impecável. Contudo, faço uma única observação sobre o café da manhã, que não é estilo buffet, vc tem direito apenas a um prato e café. Mas é delicioso.
8
Victoria
24 de abr. de 2025
·
Hospedou-se por 5 noites
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.
8
Bryan
31 de jan. de 2025
·
Hospedou-se por 2 noites
Hôtel très sympa. Personnel à l’accueil très agréable. Petit bémol pour le petit déjeuner : vous choisissez une assiette sur la carte mais toutes les assiettes ne sont pas très copieuses et le personnel du petit déjeuner n’est pas très accueillant. On a l’impression de les déranger.
Hôtel très sympa. Personnel à l’accueil très agréable. Petit bémol pour le petit déjeuner : vous choisissez une assiette sur la carte mais toutes les assiettes ne sont pas très copieuses et le personnel du petit déjeuner n’est pas très accueillant. On a l’impression de les déranger.
4
Azra
25 de ago. de 2025
·
Hospedou-se por 5 noites
The light at night kept turning off and on Breakfast was absolutely ridiculous, no pancakes for all 5 days and cold drinks. One of the days they only brought us one fruit bowl when we asked for 2 because they didn’t that fruits The shower water was coming to the room Lizard in the room When we first arrived, we had to wait at least 30 mins until we got up and talked to the front desk girl and we never got our welcome drinks
The light at night kept turning off and on Breakfast was absolutely ridiculous, no pancakes for all 5 days and cold drinks. One of the days they only brought us one fruit bowl when we asked for 2 because they didn’t that fruits The shower water was coming to the room Lizard in the room When we first arrived, we had to wait at least 30 mins until we got up and talked to the front desk girl and we never got our welcome drinks
8
Srisatish
30 de dez. de 2024
·
Hospedou-se por 2 noites
The cafe' is subpar. Transportation is very expensive.
The cafe' is subpar. Transportation is very expensive.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Andreza
14 de jun. de 2025
·
Hospedou-se por 2 noites
Incrível
Incrível
8
O PAI
26 de mai. de 2025
·
Hospedou-se por 3 noites
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações: 1. Não há portas no banheiro - nem na parte do chuveiro 2. Não tem cortina blackout, a luz entra forte bem cedo 3. A cama é proporcionalmente pequena 4. O café da manhã não é self-service - voce pode escolher apenas uma opção 5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro No geral, o hotel é ok pelo preço
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações: 1. Não há portas no banheiro - nem na parte do chuveiro 2. Não tem cortina blackout, a luz entra forte bem cedo 3. A cama é proporcionalmente pequena 4. O café da manhã não é self-service - voce pode escolher apenas uma opção 5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro No geral, o hotel é ok pelo preço
10
Patricia
9 de nov. de 2024
·
Hospedou-se por 2 noites
Hotel otimo, super bem localizado, atendimento excelente
Hotel otimo, super bem localizado, atendimento excelente
8
PAULA
26 de set. de 2024
·
Hospedou-se por 3 noites
O hotel é lindo, quartos muito bonitos, amplos e o atendimento impecável. Contudo, faço uma única observação sobre o café da manhã, que não é estilo buffet, vc tem direito apenas a um prato e café. Mas é delicioso.
O hotel é lindo, quartos muito bonitos, amplos e o atendimento impecável. Contudo, faço uma única observação sobre o café da manhã, que não é estilo buffet, vc tem direito apenas a um prato e café. Mas é delicioso.
10
Yeison
15 de ago. de 2024
·
Hospedou-se por 2 noites
Excelente
Excelente
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:30
Antes de 12:00
Depósito de segurança
Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
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outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-19: 50.46969194068908USD
- 2026-09-20: 49.81584469566345USD
- 2026-09-21: 49.15758790740966USD
- 2026-09-22: 49.108890260696406USD
- 2026-09-23: 49.81584469566345USD
- 2026-09-24: 49.072725USD
- 2026-09-25: 49.81413692817688USD
- 2026-09-26: 50.23000020561218USD
- 2026-09-27: 48.556169124221796USD
- 2026-09-28: 50.46999846305847USD
- 2026-09-29: 52.0199988861084USD
- 2026-09-30: 51.79840510749816USD
- 2026-10-01: 51.79840510749816USD
- 2026-10-02: 50.46999846305847USD
- 2026-10-03: 51.834123721313475USD
- 2026-10-04: 49.11057175483703USD
- 2026-10-05: 49.11057175483703USD
- 2026-10-06: 49.81584469566345USD
- 2026-10-07: 49.11057175483703USD
- 2026-10-08: 49.81584469566345USD
- 2026-10-09: 51.79840510749816USD
- 2026-10-10: 49.11057175483703USD
- 2026-10-11: 49.11057175483703USD
- 2026-10-12: 49.81584469566345USD
- 2026-10-13: 51.79840510749816USD
- 2026-10-14: 49.11057175483703USD
- 2026-10-15: 49.11057175483703USD
- 2026-10-16: 51.79840510749816USD
- 2026-10-17: 51.79840510749816USD
- 2026-10-18: 51.79840510749816USD
- 2026-10-19: 49.11057175483703USD
- 2026-10-20: 52.58999912643432USD
- 2026-10-21: 75.33000041732788USD
- 2026-10-22: 51.84000019302368USD
- 2026-10-23: 61.168377944946286USD
- 2026-10-24: 58.80049264144897USD
- 2026-10-25: 68.70959891662598USD
- 2026-10-26: 51.84000019302368USD
- 2026-10-27: 68.05080352478026USD
- 2026-10-28: 51.84000019302368USD
- 2026-10-29: 60.372002177047726USD
- 2026-10-30: 57.75911792259216USD
- 2026-10-31: 68.70959891662598USD
- 2026-11-01: 68.70959891662598USD
- 2026-11-02: 68.70959891662598USD
- 2026-11-03: 57.82110112457275USD
- 2026-11-04: 51.84000019302368USD
- 2026-11-05: 57.82110112457275USD
- 2026-11-06: 75.33000041732788USD
- 2026-11-07: 66.04200041923522USD
- 2026-11-08: 48.6012060180664USD
- 2026-11-09: 64.82999783401489USD
- 2026-11-10: 52.58999912643432USD
- 2026-11-11: 61.873199860000604USD
- 2026-11-12: 61.53840299148559USD
- 2026-11-13: 61.53840299148559USD
- 2026-11-14: 51.84000019302368USD
- 2026-11-15: 57.82110112457275USD
- 2026-11-16: 60.32536260910034USD
- 2026-11-17: 62.477999147033685USD
- 2026-11-18: 65.32999712295532USD
- 2026-11-19: 62.59680283851623USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. Esta propriedade não realiza check-in após o horário comercial. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
Você será obrigado a pagar o seguinte depósito totalmente reembolsável.
Breakage deposit: MXN 1000 per stay
A damage deposit of MXN 1000 will be collected before check-in.
A damage deposit of MXN 1000 will be collected before check-in.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, kit de primeiros socorros e iluminação externa
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Esta propriedade recebe hóspedes da comunidade LGBTQ+.
- O serviço de Wi-Fi grátis no quarto é limitado a 2 dispositivo(s).
- Há possibilidade de check-in sem contato e check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa de traslado de/para o aeroporto: MXN 2000 por veículo (ocupação máxima: 4)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Serviços
Balcão de turismo
Serviços domésticos
Cofre
Armazenamento de bagagem
Área de fumantes
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Jardim
Piscina externa
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Geral
Restaurante
Quartos de não fumantes
Banheira/Jacuzzi
Massagem
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Internet
Wi-fi grátis