Secrets Lanzarote Resort & Spa - Adults Only (+18)
260 USD
/natt
Gj.snitt. for september
Priser for Secrets Lanzarote Resort & Spa - Adults Only (+18)
Velg datoer for å se priser og tilgjengelighet
260 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Secrets Lanzarote Resort & Spa - Adults Only (+18) er prisen per natt i gjennomsnitt 230 USD i den billigste måneden (juni) og 341 USD i den dyreste måneden (mars), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 291 USD |
| februar | 309 USD |
| mars | 341 USD |
| april | 278 USD |
| mai | 242 USD |
| juni | 230 USD |
| juli | 253 USD |
| august | 263 USD |
| september | 260 USD |
| oktober | 262 USD |
| november | 286 USD |
| desember | 317 USD |
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sep · 260 USD
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Dyreste: mars (ca. 341 USD)
Billigste: juni (ca. 230 USD)
Om denne eiendommen
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Her har du tilgang til blant annet 4 utendørsbassenger, en utendørs tennisbane og en badstue. Dette hotellet tilbyr også wi-fi (inklu...
Fasiliteter
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Her har du tilgang til blant annet 4 utendørsbassenger, en utendørs tennisbane og en badstue. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og bryllupstjenester.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et døgnåpent forretningssenter, renseri-/vaskeritjenester og en døgnåpen resepsjon. Planlegger du en event i Yaiza? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 2137 kvadratmeter, blant annet konferansesenter og 5 møterom. Gjestene tilbys flyplasstransport mot et tillegg, og ubetjent parkering (inkludert) er tilgjengelig på stedet.
Servering
Ta deg noe å spise i en av dette hotellets 6 restauranter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Du kan også få noe lett å bite i på kafeen. Stedet har en bassengbar samt 5 barer/lounger hvor du kan koble av med noe godt å drikke.
Rom
Føl deg som hjemme i et av de 335 aircondition-avkjølte gjesterommene som også har espressomaskiner og smart-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med toalettartikler (inkludert) og hårføner. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
Dersom du velger Secrets Lanzarote Resort & Spa – Adults only (+18) i Yaiza som overnattingssted, bor du på strandpromenaden og dessuten kun 15 minutter unna Puerto del Carmen strand og Biosfera Plaza kjøpesenter og fritidssenter med bil. Dette hotellet i luksuriøs stil ligger 8,3 mi (13,4 km) unna Playa de Matagorda og 13,6 mi (22 km) unna Marina Rubicon.
Hva finnes i nærheten
Quemada strand(1.9 miles)
Arena-stranden(2.2 miles)
Lanzarote-strendene(2.3 miles)
Old Town Harbour(3 miles)
Pozzo-stranden(3.1 miles)
Biosfera Plaza kjøpesenter og fritidssenter(3.8 miles)
Fariones sportssenter(4 miles)
Puerto del Carmen strand(4.1 miles)
Timanfaya Sub(4.1 miles)
Chica-stranden(4.2 miles)
Bodeguita Vega Volcán(4.7 miles)
Lanzarote golfhotell(5.2 miles)
Jose Saramago museum(5.8 miles)
El Barranquillo-stranden(5.9 miles)
La Peñita(6.1 miles)
Nærmeste store flyplass er Arrecife (ACE-Lanzarote)(9.3 miles)
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Turistinformasjon
Beliggenhet
Urbanizacion Cortijo Viejo, Cortijo Viejo, Yaiza, Kanariøyene, Spania
Quemada strand (1.9 miles)
Arena-stranden (2.2 miles)
Lanzarote-strendene (2.3 miles)
Old Town Harbour (3 miles)
Pozzo-stranden (3.1 miles)
Biosfera Plaza kjøpesenter og fritidssenter (3.8 miles)
Romalternativer
11
Dobbeltrom, terrasse, bassengutsikt
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
323 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
5
Dobbeltrom, terrasse
Romdetaljer
1 Ekstra Stor Dobbeltseng
2 Enkeltsenger
Sover 2
322 ft²
BalkongBalkong eller terrasseKlimaanleggWi-Fi (gratis)Eget bad
8
Suite, terrasse, delvis sjøutsikt (Preferred Club)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
646 ft²
KlimaanleggWi-Fi (gratis)Separat badekar og dusjInnendørs privat boblebadEget boblebad
5
Dobbeltrom, terrasse (Preferred Club)
Romdetaljer
1 Ekstra Stor Dobbeltseng
2 Enkeltsenger
Sover 2
322 ft²
KlimaanleggWi-Fi (gratis)Eget bad
5
Rom – deluxe, terrasse, havutsikt (Preferred Club)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
323 ft²
KlimaanleggWi-Fi (gratis)Eget bad
7
Suite, adgang til basseng (Terrace - Preferred Club)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
646 ft²
KlimaanleggWi-Fi (gratis)Separat badekar og dusjDykkebassengInnendørs privat boblebad
5
Dobbeltrom, terrasse, havutsikt
Romdetaljer
1 Ekstra Stor Dobbeltseng
2 Enkeltsenger
Sover 2
323 ft²
BalkongBalkong eller terrasseKlimaanleggWi-Fi (gratis)Eget bad
5
Suite, terrasse, havutsikt (Preferred Club)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
646 ft²
KlimaanleggWi-Fi (gratis)Separat badekar og dusjInnendørs privat boblebadEget boblebad
6
Suite – junior, terrasse, havutsikt (Preferred Club)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 3
398 ft²
KlimaanleggWi-Fi (gratis)Eget badInnendørs privat boblebadEget boblebad
9
Dobbeltrom, terrasse, havutsikt (Preferred Club)
Romdetaljer
1 Ekstra Stor Dobbeltseng
2 Enkeltsenger
Sover 2
344 ft²
KlimaanleggWi-Fi (gratis)Eget bad
Gjesteomtaler av Secrets Lanzarote Resort & Spa - Adults Only (+18)
8.7
Utrolig
basert på 1 100 verifiserte omtaler
Hvem bor her?
Business
1%
Par
60%
Familie
26%
Grupper
9%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Secrets Lanzarote Resort & Spa - Kun for voksne (+18) roser gjestene den rolige beliggenheten ved sjøen, det vennlige personalet og romslige rom, mens gjentakende kritikk gjelder varierende matkvalitet, restriksjoner for Preferred Club med tilleggskostnader, samt utdaterte eller områder med behov for vedlikehold.
Les merVar dette til hjelp?
Hva gjestene synes
På Secrets Lanzarote Resort & Spa - Kun for voksne (+18) roser gjestene den rolige beliggenheten ved sjøen, det vennlige personalet og romslige rom, mens gjentakende kritikk gjelder varierende matkvalitet, restriksjoner for Preferred Club med tilleggskostnader, samt utdaterte eller områder med behov for vedlikehold.
De fleste fant anlegget veldig rent, men flere anmeldelser rapporterte om kakerlakker rundt frokosten og til tider dårlig lukt etter regn. Bassengene og spa er høydepunkter, men bassengene kan føles kalde eller stenge tidlig, og spatinngang krever vanligvis en avgift. Forvent et rolig, kun for voksne-resort rettet mot avslapning, med nydelig utsikt, men begrenset tilgang til strand og natteliv.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Attraktive bassenger og et godt ansett spa, pluss flere barer og restauranter på stedet. Mange bemerker Preferred Club-kun områder og tilleggskostnader (f.eks. spatinngang eller førsteklasses bassengområder), og noen fant bassengene kjølige eller at de stengte tidlig.
Relaterte gjesteomtaler
8
Harinder
2. mai 2024
·
Overnattet 4 netter
Liked the location it was quite, 10 min walk to the Marina that had really nice restaurants and bars,15-20 drive to airport and 15 mins by taxi to the nearest town/strip. Did not like that the pools weren't heated so could not use them, during our stay it was slightly windy therefore felt cold siting by the pools. Did not like that you had to pay to use the spa facilities to be honest it was not worth it.
Liked the location it was quite, 10 min walk to the Marina that had really nice restaurants and bars,15-20 drive to airport and 15 mins by taxi to the nearest town/strip. Did not like that the pools weren't heated so could not use them, during our stay it was slightly windy therefore felt cold siting by the pools. Did not like that you had to pay to use the spa facilities to be honest it was not worth it.
10
David
14. feb. 2026
·
Overnattet 3 netter
Rien à redire, tout était top. Dommage que les piscines ferment à 18h et qu il y ait une différence entre ceux qui font partie du club "prefered" et qui ont accès à des bars et que ce ne soient pas le cas pour les autres. Les tarifs sont assez élevés pour ne pas avoir droit à la totalité du domaine. Sinon c était parfait avec une superbe vue. Les équipes étaient vraiment sympa et aux petits soins Sinon,
Rien à redire, tout était top. Dommage que les piscines ferment à 18h et qu il y ait une différence entre ceux qui font partie du club "prefered" et qui ont accès à des bars et que ce ne soient pas le cas pour les autres. Les tarifs sont assez élevés pour ne pas avoir droit à la totalité du domaine. Sinon c était parfait avec une superbe vue. Les équipes étaient vraiment sympa et aux petits soins Sinon,
6
Michel
23. feb. 2026
·
Overnattet 3 netter
Bel hôtel, très moderne. Chambres impeccables. Jardins luxuriants et très bien entretenus. Petit déjeuner copieux et qualitatif. Par contre, personnel très "froid", peu à l'écoute. Grosse machine à fric : cocktails très chers et mal réalisés et surtout : accès à la plus jolie piscine, face directe à la mer et protégée du vent PAYANT : 60 euros/pers. et par jour !!! HONTEUX.
Bel hôtel, très moderne. Chambres impeccables. Jardins luxuriants et très bien entretenus. Petit déjeuner copieux et qualitatif. Par contre, personnel très "froid", peu à l'écoute. Grosse machine à fric : cocktails très chers et mal réalisés et surtout : accès à la plus jolie piscine, face directe à la mer et protégée du vent PAYANT : 60 euros/pers. et par jour !!! HONTEUX.
8
Cat
7. des. 2025
·
Overnattet 3 netter
The staff cannot do enough for you, they’re very attentive and helpful. Absolutely lovely. Rooms are spotless and spacious, though starting to be a little dated. Pools are really nice and the loungers are padded and comfy. The onsite restaurants are okay, though I’d recommend going outside to eat, especially if you’re vegetarian
The staff cannot do enough for you, they’re very attentive and helpful. Absolutely lovely. Rooms are spotless and spacious, though starting to be a little dated. Pools are really nice and the loungers are padded and comfy. The onsite restaurants are okay, though I’d recommend going outside to eat, especially if you’re vegetarian
8
Samantha
16. nov. 2024
·
Overnattet 7 netter
A lovely hotel, good location with a great spa! Beds were huge and big TV, quiet resort, buffet food was great with lovely presentation. Staff really friendly. Definitely recommend the spa. Close walking distance to the marina with a market on Tuesdays and Fridays. Gym was open 24hrs and had good selection of equipment. There are many free workshops (sushi making, macrame, cocktails, plants) and yoga/archery classes which were brilliant - we really enjoyed them! Some downsides were that free drinks were sometimes given upon entry to the restaurants for the first three days, then it stopped and not sure why. Unfortunately an item of my clothing was stolen from the women’s changing room so don’t go in with anything other than your swimwear and robe as very few lockers available if any. Our bench at the end of our bed was taken away also after the third day too, which was random. We had a problem with a drilling and hammering noise at 3am and after two nights of this we asked the hotel to investigate and thankfully they offered us to move rooms which was appreciated, but the staff were not sure what was causing the noise. Overall, enjoyed our stay but there are a couple of things that could be improved to make it a full 5 star experience.
A lovely hotel, good location with a great spa! Beds were huge and big TV, quiet resort, buffet food was great with lovely presentation. Staff really friendly. Definitely recommend the spa. Close walking distance to the marina with a market on Tuesdays and Fridays. Gym was open 24hrs and had good selection of equipment. There are many free workshops (sushi making, macrame, cocktails, plants) and yoga/archery classes which were brilliant - we really enjoyed them! Some downsides were that free drinks were sometimes given upon entry to the restaurants for the first three days, then it stopped and not sure why. Unfortunately an item of my clothing was stolen from the women’s changing room so don’t go in with anything other than your swimwear and robe as very few lockers available if any. Our bench at the end of our bed was taken away also after the third day too, which was random. We had a problem with a drilling and hammering noise at 3am and after two nights of this we asked the hotel to investigate and thankfully they offered us to move rooms which was appreciated, but the staff were not sure what was causing the noise. Overall, enjoyed our stay but there are a couple of things that could be improved to make it a full 5 star experience.
10
Monique
19. nov. 2025
·
Overnattet 14 netter
J ai apprécié le spa avec des activités variés., une eau chaude , des jets divers , le sauna ... Le buffet du restaurant principal est très diversifié, les cuissons sont adaptées aux clients . Les soirées avec des concerts différents sont de qualité variable . La soirée flamenco nous a enchantés.
J ai apprécié le spa avec des activités variés., une eau chaude , des jets divers , le sauna ... Le buffet du restaurant principal est très diversifié, les cuissons sont adaptées aux clients . Les soirées avec des concerts différents sont de qualité variable . La soirée flamenco nous a enchantés.
10
Adrian
3. nov. 2025
·
Overnattet 5 netter
Spotlessly clean great staff and excellent facilities.
Spotlessly clean great staff and excellent facilities.
10
Alfrina
31. okt. 2025
·
Overnattet 4 netter
Customer service was outstanding throughout our entire holiday! The spa was absolutely amazing — highly recommended. The staff were all lovely and provided top-notch service from start to finish. Our room was clean, spacious, and very comfortable. The bar offered a variety of drinks and the cocktails were amazing. We would definitely recommend SECRETS luxury Hotel and Spa for anyone looking to book their next vacation!
Customer service was outstanding throughout our entire holiday! The spa was absolutely amazing — highly recommended. The staff were all lovely and provided top-notch service from start to finish. Our room was clean, spacious, and very comfortable. The bar offered a variety of drinks and the cocktails were amazing. We would definitely recommend SECRETS luxury Hotel and Spa for anyone looking to book their next vacation!
8
Mudita
6. feb. 2025
·
Overnattet 5 netter
Excellent 5 night stay at Secrets. Beautiful location with great facilities and service. The staff were brilliant. Only regret was not being able to use the spa facilities as there was an extra charge and required advance booking
Excellent 5 night stay at Secrets. Beautiful location with great facilities and service. The staff were brilliant. Only regret was not being able to use the spa facilities as there was an extra charge and required advance booking
8
jacqueline julie
13. sep. 2025
·
Overnattet 7 netter
It was a lovely hotel but there were a few things they could improve on... more No Smoking/Vaping signs around the pool area, staff did not enforce this. The pools were quite chilly even with the warm weather, there were plenty of sunbeds to go around! There is no shop / boutique within the hotel but the Marina is a 10 min walk, if you’re not all inclusive there are quite a few places to go to eat & drink. There are a cats on the complex but they don't go into the hotel building. If you’re after a room with a view then stay away from room 626 as the only thing to see is the tree right outside the balcony! The food was excellent, I am a fussy eater but had no issues here, this is the best buffet I’ve every been to (only one niggle was the poached eggs at breakfast were cooked too quickly and therefore too raw for me). We only stayed for a week so not sure if the selection repeats in the second week or not. There was a wedding on when we were there but we weren’t informed the Sports Bar would be closed off for the evening. There is the Ocean Restaurant underneath the “Preferred” pool bar, it’s a hidden gem and also for All Inclusive guests, we had a wonderful lunch there. The staff could do with better uniforms, some looked very tired, cheap and ill fitting, not what you expect from a Hyatt Hotel.
It was a lovely hotel but there were a few things they could improve on... more No Smoking/Vaping signs around the pool area, staff did not enforce this. The pools were quite chilly even with the warm weather, there were plenty of sunbeds to go around! There is no shop / boutique within the hotel but the Marina is a 10 min walk, if you’re not all inclusive there are quite a few places to go to eat & drink. There are a cats on the complex but they don't go into the hotel building. If you’re after a room with a view then stay away from room 626 as the only thing to see is the tree right outside the balcony! The food was excellent, I am a fussy eater but had no issues here, this is the best buffet I’ve every been to (only one niggle was the poached eggs at breakfast were cooked too quickly and therefore too raw for me). We only stayed for a week so not sure if the selection repeats in the second week or not. There was a wedding on when we were there but we weren’t informed the Sports Bar would be closed off for the evening. There is the Ocean Restaurant underneath the “Preferred” pool bar, it’s a hidden gem and also for All Inclusive guests, we had a wonderful lunch there. The staff could do with better uniforms, some looked very tired, cheap and ill fitting, not what you expect from a Hyatt Hotel.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Vanlig tilbakemelding roser veldig rene rom og velholdte områder. Gjentakende problemer inkluderer observasjoner av kakerlakker i spisende områder og sporadisk slitasje som mugg, slitte sengetøy og manglende vedlikehold.
Relaterte gjesteomtaler
6
Alejandro
25. sep. 2024
·
Overnattet 4 netter
Un "todo incluido" a precio de cinco estrellas. El hotel en general es espectacular. Aunque debe ser complicado mantener unas instalaciones tan grandes en un estado óptimo y eso se nota en algunos detalles en los que el paso del tiempo ha hecho mella, como algunos pasillos, jardines o ascensores. La habitación muy grande, con una cama alucinante más ancha que larga. Los amenities correctos. Lo peor sin duda es la calidad de la comida. En el desayuno cuesta elegir. Sí, hay de todo pero de una calidad bastante regular. La bollería se lleva la palma, incomible. Mi recomendación, menos y mejor. Una buena selección. Incluso el restaurante grill, cuya carne está bastante bien, tiene ese toque de calidad media (el pan por ejemplo es terrible). Es una pena, parece que está diseñado para echarte de comer, más que para ofrecerte algo rico, sabroso, exclusivo. Los estragos quizá de estar destinado a un turismo de masas extranjero. El SPA está muy bien, aunque pagamos el bono de todos los días y no pudimos disfrutarlo. El último día de nuestra estancia estaba cerrado. Pregunté por un reembolso pero no me lo aceptaron. A cambio nos dejaron "late check-out" sin coste. El personal en general encantador y pudimos disfrutar de alguna sorpresa en la habitación. Resumiendo, esperaba una experiencia más personal, con una gastronomía más cuidada. La experiencia en general es buena pero si quieres algo más exquisito tendrás que buscar otro sitio.
Un "todo incluido" a precio de cinco estrellas. El hotel en general es espectacular. Aunque debe ser complicado mantener unas instalaciones tan grandes en un estado óptimo y eso se nota en algunos detalles en los que el paso del tiempo ha hecho mella, como algunos pasillos, jardines o ascensores. La habitación muy grande, con una cama alucinante más ancha que larga. Los amenities correctos. Lo peor sin duda es la calidad de la comida. En el desayuno cuesta elegir. Sí, hay de todo pero de una calidad bastante regular. La bollería se lleva la palma, incomible. Mi recomendación, menos y mejor. Una buena selección. Incluso el restaurante grill, cuya carne está bastante bien, tiene ese toque de calidad media (el pan por ejemplo es terrible). Es una pena, parece que está diseñado para echarte de comer, más que para ofrecerte algo rico, sabroso, exclusivo. Los estragos quizá de estar destinado a un turismo de masas extranjero. El SPA está muy bien, aunque pagamos el bono de todos los días y no pudimos disfrutarlo. El último día de nuestra estancia estaba cerrado. Pregunté por un reembolso pero no me lo aceptaron. A cambio nos dejaron "late check-out" sin coste. El personal en general encantador y pudimos disfrutar de alguna sorpresa en la habitación. Resumiendo, esperaba una experiencia más personal, con una gastronomía más cuidada. La experiencia en general es buena pero si quieres algo más exquisito tendrás que buscar otro sitio.
10
Ena Ruth
18. nov. 2024
·
Overnattet 5 netter
It was excellent. Everything was spotless, the staff were exemplary, the facilities superb.
It was excellent. Everything was spotless, the staff were exemplary, the facilities superb.
10
Jonathon
5. okt. 2024
·
Overnattet 7 netter
Excellent staff, very friendly and attentive. Extremely clean hotel and well laid out if a bit tired in some places. Hallways very echoey so sound travels far and the walls in the rooms are thin so neighbours can be heard above, below and to the side. Not true all inclusive as some drinks on menus had an extra charge but a good selection none the less
Excellent staff, very friendly and attentive. Extremely clean hotel and well laid out if a bit tired in some places. Hallways very echoey so sound travels far and the walls in the rooms are thin so neighbours can be heard above, below and to the side. Not true all inclusive as some drinks on menus had an extra charge but a good selection none the less
6
Maseehullah Mohamed
14. sep. 2025
·
Overnattet 5 netter
Mold on the ceiling. Ripped towles with holes. Was poor for a 5 star 1.3k plus expectation
Mold on the ceiling. Ripped towles with holes. Was poor for a 5 star 1.3k plus expectation
6
Mikhail
14. des. 2025
·
Overnattet 6 netter
Не очень красиво разделять гостей на две категории. На завтраке были обнаружены тараканы. Кофе тоже сервировали через день - большой минус персоналу. После дождя на балконе пахло канализацией довольно сильно. Плюсы: Тихо вечером. Места для ужина (если не хочется ужинать в отеле) - в пешеходной доступности. В общем, впечатление от отел неплохое.
Не очень красиво разделять гостей на две категории. На завтраке были обнаружены тараканы. Кофе тоже сервировали через день - большой минус персоналу. После дождя на балконе пахло канализацией довольно сильно. Плюсы: Тихо вечером. Места для ужина (если не хочется ужинать в отеле) - в пешеходной доступности. В общем, впечатление от отел неплохое.
10
Susan
21. nov. 2025
·
Overnattet 5 netter
Room was very clean, nice pool and pool area.
Room was very clean, nice pool and pool area.
10
Adrian
3. nov. 2025
·
Overnattet 5 netter
Spotlessly clean great staff and excellent facilities.
Spotlessly clean great staff and excellent facilities.
10
Jonathan
6. jan. 2026
·
Overnattet 5 netter
The staff are always friendly and helpful. The place is immaculate and it’s a great location.
The staff are always friendly and helpful. The place is immaculate and it’s a great location.
6
Lena
28. sep. 2025
·
Overnattet 2 netter
Alt, hellhörig, heruntergekommen, Essen ähnelt einem britischen Fast Food Restaurant, keine passende Bettwäsche für Bettdecken, sehr laute Klimaanlagen, überall laute Technikräume, das Portier Personal sehr sehr nett und zuvorkommend! Alles andere als 5 Sterne eher 2 Sterne
Alt, hellhörig, heruntergekommen, Essen ähnelt einem britischen Fast Food Restaurant, keine passende Bettwäsche für Bettdecken, sehr laute Klimaanlagen, überall laute Technikräume, das Portier Personal sehr sehr nett und zuvorkommend! Alles andere als 5 Sterne eher 2 Sterne
8
xavier
28. aug. 2025
·
Overnattet 9 netter
Très belle hôtel hormis le fait que nous avions trouver des cafards à deux reprises à la zone pour manger, regrettable pour un hôtel 5 étoiles ou cela n’aurais jamais dû se produire
Très belle hôtel hormis le fait que nous avions trouver des cafards à deux reprises à la zone pour manger, regrettable pour un hôtel 5 étoiles ou cela n’aurais jamais dû se produire
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er romslige og komfortable med god utsikt, og oppgraderinger som rom med direkte adgang til bassenget eller havutsikt blir satt pris på. Noen synes de er litt utdaterte, med tynne vegger eller støy, og sporadiske problemer som fastlåste dører, faste madrasser eller dårlig in-room-teknologi.
Relaterte gjesteomtaler
8
Matthew
17. feb. 2025
·
Overnattet 3 netter
Blue water grill fab steaks. Pools wonderful (smaller ones warmer). Don’t book standard double if want a view other than carpark-disappointing start but rest was wonderful
Blue water grill fab steaks. Pools wonderful (smaller ones warmer). Don’t book standard double if want a view other than carpark-disappointing start but rest was wonderful
8
Zeenia
26. juni 2025
·
Overnattet 5 netter
Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.
Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.
10
Jonathon
5. okt. 2024
·
Overnattet 7 netter
Excellent staff, very friendly and attentive. Extremely clean hotel and well laid out if a bit tired in some places. Hallways very echoey so sound travels far and the walls in the rooms are thin so neighbours can be heard above, below and to the side. Not true all inclusive as some drinks on menus had an extra charge but a good selection none the less
Excellent staff, very friendly and attentive. Extremely clean hotel and well laid out if a bit tired in some places. Hallways very echoey so sound travels far and the walls in the rooms are thin so neighbours can be heard above, below and to the side. Not true all inclusive as some drinks on menus had an extra charge but a good selection none the less
10
lynsey Kimberley hope
19. okt. 2025
·
Overnattet 7 netter
The Hotel is lovely, we had a swim up suite preferred club which was lovely and fulfilled our requirements of quiet and privacy . We were very happy with every aspect of the hotel and staff and will be returning .
The Hotel is lovely, we had a swim up suite preferred club which was lovely and fulfilled our requirements of quiet and privacy . We were very happy with every aspect of the hotel and staff and will be returning .
8
Cat
7. des. 2025
·
Overnattet 3 netter
The staff cannot do enough for you, they’re very attentive and helpful. Absolutely lovely. Rooms are spotless and spacious, though starting to be a little dated. Pools are really nice and the loungers are padded and comfy. The onsite restaurants are okay, though I’d recommend going outside to eat, especially if you’re vegetarian
The staff cannot do enough for you, they’re very attentive and helpful. Absolutely lovely. Rooms are spotless and spacious, though starting to be a little dated. Pools are really nice and the loungers are padded and comfy. The onsite restaurants are okay, though I’d recommend going outside to eat, especially if you’re vegetarian
10
James Kevin Andrew
20. nov. 2023
·
Overnattet 7 netter
The staff were very friendly and accommodating, food was good all around but I would definitely say the Blue water grill and Oceana restaurants were by far the best. The rooms were very nice if the walls were abit thin and could hear next door but I believe that’s due to the age of the property and the bathroom could do with an update but still very serviceable. It’s a short walk from the marina where there is a lovely selection of restaurants that are reasonably priced so B&B or all inclusive are very good so take which ever you would prefer
The staff were very friendly and accommodating, food was good all around but I would definitely say the Blue water grill and Oceana restaurants were by far the best. The rooms were very nice if the walls were abit thin and could hear next door but I believe that’s due to the age of the property and the bathroom could do with an update but still very serviceable. It’s a short walk from the marina where there is a lovely selection of restaurants that are reasonably priced so B&B or all inclusive are very good so take which ever you would prefer
8
Samantha
16. nov. 2024
·
Overnattet 7 netter
A lovely hotel, good location with a great spa! Beds were huge and big TV, quiet resort, buffet food was great with lovely presentation. Staff really friendly. Definitely recommend the spa. Close walking distance to the marina with a market on Tuesdays and Fridays. Gym was open 24hrs and had good selection of equipment. There are many free workshops (sushi making, macrame, cocktails, plants) and yoga/archery classes which were brilliant - we really enjoyed them! Some downsides were that free drinks were sometimes given upon entry to the restaurants for the first three days, then it stopped and not sure why. Unfortunately an item of my clothing was stolen from the women’s changing room so don’t go in with anything other than your swimwear and robe as very few lockers available if any. Our bench at the end of our bed was taken away also after the third day too, which was random. We had a problem with a drilling and hammering noise at 3am and after two nights of this we asked the hotel to investigate and thankfully they offered us to move rooms which was appreciated, but the staff were not sure what was causing the noise. Overall, enjoyed our stay but there are a couple of things that could be improved to make it a full 5 star experience.
A lovely hotel, good location with a great spa! Beds were huge and big TV, quiet resort, buffet food was great with lovely presentation. Staff really friendly. Definitely recommend the spa. Close walking distance to the marina with a market on Tuesdays and Fridays. Gym was open 24hrs and had good selection of equipment. There are many free workshops (sushi making, macrame, cocktails, plants) and yoga/archery classes which were brilliant - we really enjoyed them! Some downsides were that free drinks were sometimes given upon entry to the restaurants for the first three days, then it stopped and not sure why. Unfortunately an item of my clothing was stolen from the women’s changing room so don’t go in with anything other than your swimwear and robe as very few lockers available if any. Our bench at the end of our bed was taken away also after the third day too, which was random. We had a problem with a drilling and hammering noise at 3am and after two nights of this we asked the hotel to investigate and thankfully they offered us to move rooms which was appreciated, but the staff were not sure what was causing the noise. Overall, enjoyed our stay but there are a couple of things that could be improved to make it a full 5 star experience.
8
Robert
4. feb. 2025
·
Overnattet 8 netter
This was the second time we stayed at the resort and its an excellent place to stay and the staff very good. The only negative for us is the rooms are in need of a refit especially the bathrooms its all a bit tired, we thought the same last year when we stayed not up to 5 star rating in our view.
This was the second time we stayed at the resort and its an excellent place to stay and the staff very good. The only negative for us is the rooms are in need of a refit especially the bathrooms its all a bit tired, we thought the same last year when we stayed not up to 5 star rating in our view.
10
Susan
21. nov. 2025
·
Overnattet 5 netter
Room was very clean, nice pool and pool area.
Room was very clean, nice pool and pool area.
10
Andrea
16. okt. 2025
·
Overnattet 2 netter
The room was great,
The room was great,
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Service
Personalet beskrives bredt sett som vennlig, imøtekommende og gjestfrie. Servicekvaliteten kan være treg eller inkonsekvent til tider (spesielt i restauranter eller ved etterfylling), og noen gjester fant kommunikasjonen om hva som er inkludert uklar.
Relaterte gjesteomtaler
10
Jack
20. okt. 2023
·
Overnattet 7 netter
Stayed 7 nights as a solo traveller on all inclusive basis (not preferred club). Check in - Reception busy on arrival with a bit of a wait (15/20mins) but great friendly service from Sonia (I think) and free room upgrade was a lovely surprise, nice glass of fizz and cold towel on arrival. Room - Room (sea view double) is modern and comfortable, needs a touch up in places to make it 5* but it’s very close, great view (7th floor) and facilities such as rainfall shower, giant tv, nice shower products, comfy bed with a lot of pillows, minibar has good selection with branded drinks. The walls are pretty thin, you can hear chairs scraping and few hallway noises sometimes such as doors slamming. Pool - have to get in early to reserve a sun bed (8am) the removal of towels seems to be nonexistent, clean pool and very clean hotel facilities, sun beds I saw were of good quality and very comfy. Drinks from the barefoot grill - service can be a bit slow with waiter orders seeming to take priority over waiting guests in the queue but everyone was very friendly Food: bluewater grill, friendly staff and great steak, very quick service, did feel very romantic setting across all a la carte restaurants so if dining alone (like I was) can feel a bit lonely World cafe - great selection of choice for both breakfast, lunch and dinner buffet, the desserts across all restaurants are homemade and taste great, all hotel and restaurant staff are friendly, make sure to explore all areas of the worl
Stayed 7 nights as a solo traveller on all inclusive basis (not preferred club). Check in - Reception busy on arrival with a bit of a wait (15/20mins) but great friendly service from Sonia (I think) and free room upgrade was a lovely surprise, nice glass of fizz and cold towel on arrival. Room - Room (sea view double) is modern and comfortable, needs a touch up in places to make it 5* but it’s very close, great view (7th floor) and facilities such as rainfall shower, giant tv, nice shower products, comfy bed with a lot of pillows, minibar has good selection with branded drinks. The walls are pretty thin, you can hear chairs scraping and few hallway noises sometimes such as doors slamming. Pool - have to get in early to reserve a sun bed (8am) the removal of towels seems to be nonexistent, clean pool and very clean hotel facilities, sun beds I saw were of good quality and very comfy. Drinks from the barefoot grill - service can be a bit slow with waiter orders seeming to take priority over waiting guests in the queue but everyone was very friendly Food: bluewater grill, friendly staff and great steak, very quick service, did feel very romantic setting across all a la carte restaurants so if dining alone (like I was) can feel a bit lonely World cafe - great selection of choice for both breakfast, lunch and dinner buffet, the desserts across all restaurants are homemade and taste great, all hotel and restaurant staff are friendly, make sure to explore all areas of the worl
10
Ellen
10. nov. 2024
·
Overnattet 5 netter
We stayed at Secrets for 5 nights and had the most amazing time. The welcome we received on arrival was attentive, warm & relaxed. Our room was so much better than we’d anticipated - spacious, clean, view to die for. The hotel gifted us a bottle of champagne & some chocolates in our room as we were there to celebrate our anniversary. The hotel was relaxed, clean & easy to navigate. We also had a massage in the spa whilst there and it was one of the best massages either of us had ever experienced. We found ourselves saying multiple times during our trip ‘I’d happily come back here’. We only had a couple issues during our stay. 1. The service we experienced at the Barefoot Grill was not up to the same standard as service across the rest of the hotel. We were standing waiting for a table for 5 minutes without any recognition from the servers that they were aware of us waiting. Then it took a further 5-10 mins to get menus once we were sat down. 2. There was a couple of days where our room wasn’t restocked with water after housekeeping and dirty glasses were left in our room after housekeeping had been. But, the size of those issues (insignificant in relation to the rest of the holiday) shows how hard it was to find fault with the holiday. Thanks to the Secrets Lanzarote team for making our anniversary trip a special one!
We stayed at Secrets for 5 nights and had the most amazing time. The welcome we received on arrival was attentive, warm & relaxed. Our room was so much better than we’d anticipated - spacious, clean, view to die for. The hotel gifted us a bottle of champagne & some chocolates in our room as we were there to celebrate our anniversary. The hotel was relaxed, clean & easy to navigate. We also had a massage in the spa whilst there and it was one of the best massages either of us had ever experienced. We found ourselves saying multiple times during our trip ‘I’d happily come back here’. We only had a couple issues during our stay. 1. The service we experienced at the Barefoot Grill was not up to the same standard as service across the rest of the hotel. We were standing waiting for a table for 5 minutes without any recognition from the servers that they were aware of us waiting. Then it took a further 5-10 mins to get menus once we were sat down. 2. There was a couple of days where our room wasn’t restocked with water after housekeeping and dirty glasses were left in our room after housekeeping had been. But, the size of those issues (insignificant in relation to the rest of the holiday) shows how hard it was to find fault with the holiday. Thanks to the Secrets Lanzarote team for making our anniversary trip a special one!
8
Zeenia
26. juni 2025
·
Overnattet 5 netter
Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.
Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.
8
Cat
7. des. 2025
·
Overnattet 3 netter
The staff cannot do enough for you, they’re very attentive and helpful. Absolutely lovely. Rooms are spotless and spacious, though starting to be a little dated. Pools are really nice and the loungers are padded and comfy. The onsite restaurants are okay, though I’d recommend going outside to eat, especially if you’re vegetarian
The staff cannot do enough for you, they’re very attentive and helpful. Absolutely lovely. Rooms are spotless and spacious, though starting to be a little dated. Pools are really nice and the loungers are padded and comfy. The onsite restaurants are okay, though I’d recommend going outside to eat, especially if you’re vegetarian
10
Mandy
26. nov. 2024
·
Overnattet 3 netter
Excellent customer service with very attentive staff. Lovely food. Quiet and peaceful
Excellent customer service with very attentive staff. Lovely food. Quiet and peaceful
4
K
19. juli 2024
·
Overnattet 3 netter
I’ve been here before a couple years ago and loved it. So decided to go again to celebrate our mini moon and we had the worst experience ever. Some of the staff need re-training on customer service as this is the biggest factor for our holiday being ruined!
I’ve been here before a couple years ago and loved it. So decided to go again to celebrate our mini moon and we had the worst experience ever. Some of the staff need re-training on customer service as this is the biggest factor for our holiday being ruined!
10
Yvonne
15. jan. 2026
·
Overnattet 4 netter
The entire Reception Staff were amazingly helpful and efficient. Room cleaner did a good job too. Restaurants were great.
The entire Reception Staff were amazingly helpful and efficient. Room cleaner did a good job too. Restaurants were great.
10
Julie
25. feb. 2025
·
Overnattet 1 natt
Lovely quiet location, beautiful sunsets, probably the best customer service i've received in a long time, This is pre-covid customer service! Staff smile, chat and help. So refreshing. Will be back.
Lovely quiet location, beautiful sunsets, probably the best customer service i've received in a long time, This is pre-covid customer service! Staff smile, chat and help. So refreshing. Will be back.
10
Jonathan
6. jan. 2026
·
Overnattet 5 netter
The staff are always friendly and helpful. The place is immaculate and it’s a great location.
The staff are always friendly and helpful. The place is immaculate and it’s a great location.
10
Jack
18. sep. 2024
·
Overnattet 7 netter
The hotel was excellent. The staff were very helpful. Sometimes the service at meal times was a bit slow. The food was superb In general, it was a lovely stay and we got what we needed from it (rest, sun and lovely food)
The hotel was excellent. The staff were very helpful. Sometimes the service at meal times was a bit slow. The food was superb In general, it was a lovely stay and we got what we needed from it (rest, sun and lovely food)
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Beliggenhet
Rolig beliggenhet ved sjøen innen gangavstand til Puerto Calero marina og dens restauranter, med kyststier i nærheten og en rimelig overføring fra flyplassen. Det er ingen strand på stedet og nattelivet er begrenset.
Relaterte gjesteomtaler
8
Harinder
2. mai 2024
·
Overnattet 4 netter
Liked the location it was quite, 10 min walk to the Marina that had really nice restaurants and bars,15-20 drive to airport and 15 mins by taxi to the nearest town/strip. Did not like that the pools weren't heated so could not use them, during our stay it was slightly windy therefore felt cold siting by the pools. Did not like that you had to pay to use the spa facilities to be honest it was not worth it.
Liked the location it was quite, 10 min walk to the Marina that had really nice restaurants and bars,15-20 drive to airport and 15 mins by taxi to the nearest town/strip. Did not like that the pools weren't heated so could not use them, during our stay it was slightly windy therefore felt cold siting by the pools. Did not like that you had to pay to use the spa facilities to be honest it was not worth it.
10
Bethany
12. nov. 2025
·
Overnattet 9 netter
The hotel was beautiful, a perfect location if you want to be away from the main tourist areas and the staff could not do more for you.
The hotel was beautiful, a perfect location if you want to be away from the main tourist areas and the staff could not do more for you.
10
Jennifer Anne
8. feb. 2025
·
Overnattet 6 netter
Lovely location, beautiful hotel & very polite and accommodating staff.
Lovely location, beautiful hotel & very polite and accommodating staff.
10
Robert Johannes
15. okt. 2024
·
Overnattet 7 netter
Nice pool facilities. Beautiful view. Walking distance to a harbor which have many restaurants.
Nice pool facilities. Beautiful view. Walking distance to a harbor which have many restaurants.
10
Zoe Marie
22. nov. 2025
·
Overnattet 3 netter
Location, staff, food, sea view, hotel room, clean room, hotel standard. Excellent place for tranquility and relaxation.
Location, staff, food, sea view, hotel room, clean room, hotel standard. Excellent place for tranquility and relaxation.
10
Gemma Hazel
19. mai 2024
·
Overnattet 7 netter
Beautiful hotel near a lovely marina in walking distance. The staff were really welcoming and very friendly, would definitely recommend.
Beautiful hotel near a lovely marina in walking distance. The staff were really welcoming and very friendly, would definitely recommend.
10
ADRIANA
5. juni 2025
·
Overnattet 3 netter
Hotel muito confortável e bonito. Localização não é boa para praia e as piscinas são geladas, mas nada que atrapalhe nosso conforto e uso.
Hotel muito confortável e bonito. Localização não é boa para praia e as piscinas são geladas, mas nada que atrapalhe nosso conforto e uso.
10
David
21. jan. 2025
·
Overnattet 14 netter
Right next to the sea, our room had a super outlook, south-east facing. Very good food in the restaurants and prices for drinks unexpectedly well-priced. Staff were so friendly and it was a battle to develop our Spanish as their English was so good. Being a 10-minute stroll to the marina was a real bonus offering up a plethora of bars and restaurants. Definitely not a loud or wild area for the youth to enjoy - peaceful and tranquil for all!
Right next to the sea, our room had a super outlook, south-east facing. Very good food in the restaurants and prices for drinks unexpectedly well-priced. Staff were so friendly and it was a battle to develop our Spanish as their English was so good. Being a 10-minute stroll to the marina was a real bonus offering up a plethora of bars and restaurants. Definitely not a loud or wild area for the youth to enjoy - peaceful and tranquil for all!
10
Susan
18. mai 2025
·
Overnattet 3 netter
Beautiful hotel, comfortable and clean rooms. Breakfast was delicious and drinks were fantastic. We are fans of the Mango Mojotos! We stayed at the Preferred section (which for those who can should stay at)-we literally checked in and unplugged. No thought about what was covered and what wasn’t. There are parts that are starting to show some wear but the staff was accommodating and gracious about everything. We walked to the marina area nearby and down the trail along the coast and it was beautiful. Highly recommend for a quick gaunt from Europe.
Beautiful hotel, comfortable and clean rooms. Breakfast was delicious and drinks were fantastic. We are fans of the Mango Mojotos! We stayed at the Preferred section (which for those who can should stay at)-we literally checked in and unplugged. No thought about what was covered and what wasn’t. There are parts that are starting to show some wear but the staff was accommodating and gracious about everything. We walked to the marina area nearby and down the trail along the coast and it was beautiful. Highly recommend for a quick gaunt from Europe.
10
Michael
13. jan. 2025
·
Overnattet 10 netter
Wow , what a place ! Staff are fantastic and cannot do enough for you . We did room & breakfast only and it was perfect as Purto Calero just 5 minutes away was great for a day/night out too ! Drinks including cocktails were good prices too if you aren’t fully inclusive. Everything in this beautiful resort was perfect and we’re going next January for the whole month . Best holiday I’ve ever had .
Wow , what a place ! Staff are fantastic and cannot do enough for you . We did room & breakfast only and it was perfect as Purto Calero just 5 minutes away was great for a day/night out too ! Drinks including cocktails were good prices too if you aren’t fully inclusive. Everything in this beautiful resort was perfect and we’re going next January for the whole month . Best holiday I’ve ever had .
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Servering
Frokosten får ofte ros, og noen à la carte steder som Oceana eller Bluewater Grill skiller seg ut. Mange anmeldelser beskriver middagen som gjennomsnittlig i forhold til prisen, med begrensede vegetariske alternativer, sporadiske stengninger og forvirrende all-inclusive betingelser eller tilleggskostnader.
Relaterte gjesteomtaler
8
W J
19. feb. 2025
·
Overnattet 7 netter
We loved the hotel and its location and the service was excellent throughout (especially Jose on the desk and Paloma in the World Cafe). What will prevent us from coming again or recommending the place however was that although the breakfast choice was excellent the buffet food for dinner that we'd paid dearly for on half board was not four star at all but three star at best. There was never enough fish or other choices for non-meat eaters and the choices were too repetitive, especially the overcooked vegetables. It got to the point where we paid extra to eat out or in the (excellent) Oceania, or the not great Portofino with its processed sauces (which were not specially made). On our last night we planned a special farewell dinner back in Oceania and were gutted to find that it was closed, although no one had advised us of that. We ended up having a soggy room service pizza rather than face the buffet again. Our entire week-long trip with flights cost us almost £4,000 and, frankly, the food did not live up to the cost. Disappointing.
We loved the hotel and its location and the service was excellent throughout (especially Jose on the desk and Paloma in the World Cafe). What will prevent us from coming again or recommending the place however was that although the breakfast choice was excellent the buffet food for dinner that we'd paid dearly for on half board was not four star at all but three star at best. There was never enough fish or other choices for non-meat eaters and the choices were too repetitive, especially the overcooked vegetables. It got to the point where we paid extra to eat out or in the (excellent) Oceania, or the not great Portofino with its processed sauces (which were not specially made). On our last night we planned a special farewell dinner back in Oceania and were gutted to find that it was closed, although no one had advised us of that. We ended up having a soggy room service pizza rather than face the buffet again. Our entire week-long trip with flights cost us almost £4,000 and, frankly, the food did not live up to the cost. Disappointing.
8
Josie
22. apr. 2025
·
Overnattet 3 netter
Lovely hotel - all inclusive restaurants are a little under par for a secrets hotel.
Lovely hotel - all inclusive restaurants are a little under par for a secrets hotel.
8
Zeenia
26. juni 2025
·
Overnattet 5 netter
Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.
Overall, it was a decent stay at Secrets Lanzarote. We were upgraded to an Ocean View suite (we had booked a Partial Ocean view suite) and it was well maintained and good in size. The bed was comfortable, the shower hot with good pressure, all the expected amenities were included (robe, slippers, plenty of towels, hairdryer, mirror, wardrobes, safe etc.) and there were also two large televisions. Unfortunately, there was a horrible sewage smell from the toilet which we asked to be looked at multiple times during the stay but ultimately had to just put up with it. And whilst the minibar should have been restocked every day as part of the price of the room, we had to request this each day. The service was both good and bad in parts, depending on the staff member. Some were terribly unhelpful (borderline rude) and others were absolutely wonderful. Konte, in particular, offered the warmest of welcomes and gave us a lovely tour of the resort. The spa staff were absolutely amazing and we really enjoyed spending the day there as well as our massages. The serving and reception staff, however, were less helpful. The food left a bit to be desired, however, and I'm very glad we didn't go half or full board. We tried Oceana, the world buffet and Portofino, and all were disappointing. They weren't terrible, but run of the mill food, not much flavour and prices that were far higher than the quality.
10
Monique
19. nov. 2025
·
Overnattet 14 netter
J ai apprécié le spa avec des activités variés., une eau chaude , des jets divers , le sauna ... Le buffet du restaurant principal est très diversifié, les cuissons sont adaptées aux clients . Les soirées avec des concerts différents sont de qualité variable . La soirée flamenco nous a enchantés.
J ai apprécié le spa avec des activités variés., une eau chaude , des jets divers , le sauna ... Le buffet du restaurant principal est très diversifié, les cuissons sont adaptées aux clients . Les soirées avec des concerts différents sont de qualité variable . La soirée flamenco nous a enchantés.
10
Charles
17. juni 2025
·
Overnattet 6 netter
Brilliant stay, relaxing and the food/drink options excellent
Brilliant stay, relaxing and the food/drink options excellent
8
janine
21. apr. 2025
·
Overnattet 7 netter
Unless you go all inclusive the meal options are expensive and not restaurant quality, also drinks very expensive. Was a lovely hotel but wouldn’t run back,
Unless you go all inclusive the meal options are expensive and not restaurant quality, also drinks very expensive. Was a lovely hotel but wouldn’t run back,
8
Susan
7. nov. 2025
·
Overnattet 9 netter
The rooms are excellent spacious and comfortable. The staff friendly and helpful. The food at breakfast excellent choice and service good. However we were on b and b and the two meals we had in the buffet on arrival and the fish restaurant very poor for a good hotel, not value for money.
The rooms are excellent spacious and comfortable. The staff friendly and helpful. The food at breakfast excellent choice and service good. However we were on b and b and the two meals we had in the buffet on arrival and the fish restaurant very poor for a good hotel, not value for money.
8
ivaylo
28. nov. 2025
·
Overnattet 4 netter
It's a good place but it's not really a 5 star hotel. The food especially was quite disappointing.
It's a good place but it's not really a 5 star hotel. The food especially was quite disappointing.
8
jacqueline julie
13. sep. 2025
·
Overnattet 7 netter
It was a lovely hotel but there were a few things they could improve on... more No Smoking/Vaping signs around the pool area, staff did not enforce this. The pools were quite chilly even with the warm weather, there were plenty of sunbeds to go around! There is no shop / boutique within the hotel but the Marina is a 10 min walk, if you’re not all inclusive there are quite a few places to go to eat & drink. There are a cats on the complex but they don't go into the hotel building. If you’re after a room with a view then stay away from room 626 as the only thing to see is the tree right outside the balcony! The food was excellent, I am a fussy eater but had no issues here, this is the best buffet I’ve every been to (only one niggle was the poached eggs at breakfast were cooked too quickly and therefore too raw for me). We only stayed for a week so not sure if the selection repeats in the second week or not. There was a wedding on when we were there but we weren’t informed the Sports Bar would be closed off for the evening. There is the Ocean Restaurant underneath the “Preferred” pool bar, it’s a hidden gem and also for All Inclusive guests, we had a wonderful lunch there. The staff could do with better uniforms, some looked very tired, cheap and ill fitting, not what you expect from a Hyatt Hotel.
It was a lovely hotel but there were a few things they could improve on... more No Smoking/Vaping signs around the pool area, staff did not enforce this. The pools were quite chilly even with the warm weather, there were plenty of sunbeds to go around! There is no shop / boutique within the hotel but the Marina is a 10 min walk, if you’re not all inclusive there are quite a few places to go to eat & drink. There are a cats on the complex but they don't go into the hotel building. If you’re after a room with a view then stay away from room 626 as the only thing to see is the tree right outside the balcony! The food was excellent, I am a fussy eater but had no issues here, this is the best buffet I’ve every been to (only one niggle was the poached eggs at breakfast were cooked too quickly and therefore too raw for me). We only stayed for a week so not sure if the selection repeats in the second week or not. There was a wedding on when we were there but we weren’t informed the Sports Bar would be closed off for the evening. There is the Ocean Restaurant underneath the “Preferred” pool bar, it’s a hidden gem and also for All Inclusive guests, we had a wonderful lunch there. The staff could do with better uniforms, some looked very tired, cheap and ill fitting, not what you expect from a Hyatt Hotel.
10
Jack
4. des. 2024
·
Overnattet 12 netter
The all inclusive package is excellent. It’s a true all inclusive, not just a selection of crap that nobody wants. It’s a real saver… I haven’t spent anything extra in two weeks and I’ve been fine dining most evenings.
The all inclusive package is excellent. It’s a true all inclusive, not just a selection of crap that nobody wants. It’s a real saver… I haven’t spent anything extra in two weeks and I’ve been fine dining most evenings.
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KI-generert oppsummering basert på nylige gjesteomtaler
6
Sanjay
for 4 uker siden
·
Overnattet 4 netter
A Bit Underwhelmed We were disappointed with our stay at Secrets Lanzarote. We chose it for the reputation of the Secrets brand and had high expectations, but the experience did not feel as premium as anticipated. The distinction between standard and Preferred guests was particularly frustrating. The best pool and many premium facilities appeared to be reserved for Preferred guests, while numerous additional experiences and amenities came at an extra cost. This made us feel like secondary guests rather than valued customers. We also struggled to find sunbeds in the morning, found the towel system inconvenient, and rarely used the main pool because it was extremely cold despite being advertised as heated. Pool service was limited, with staff rarely checking whether we wanted drinks, and food was not permitted by the pool, meaning we had to leave whenever we wanted a snack. Housekeeping was the biggest disappointment. Toiletries and room amenities were often not replenished unless requested through the app, and some requests had to be repeated several times. This was not what we expected from a hotel of this standard. Overall, the hotel fell short of the premium experience we expected from the Secrets brand. Service, housekeeping and the treatment of standard guests all need improvement.
A Bit Underwhelmed We were disappointed with our stay at Secrets Lanzarote. We chose it for the reputation of the Secrets brand and had high expectations, but the experience did not feel as premium as anticipated. The distinction between standard and Preferred guests was particularly frustrating. The best pool and many premium facilities appeared to be reserved for Preferred guests, while numerous additional experiences and amenities came at an extra cost. This made us feel like secondary guests rather than valued customers. We also struggled to find sunbeds in the morning, found the towel system inconvenient, and rarely used the main pool because it was extremely cold despite being advertised as heated. Pool service was limited, with staff rarely checking whether we wanted drinks, and food was not permitted by the pool, meaning we had to leave whenever we wanted a snack. Housekeeping was the biggest disappointment. Toiletries and room amenities were often not replenished unless requested through the app, and some requests had to be repeated several times. This was not what we expected from a hotel of this standard. Overall, the hotel fell short of the premium experience we expected from the Secrets brand. Service, housekeeping and the treatment of standard guests all need improvement.
10
Hayet
20. juni 2026
·
Overnattet 7 netter
Wenn Sie ein 5-Sterne-Hotel mit freundlichem, zuvorkommendem und hilfsbereitem Personal suchen, dann sind Sie hier genau richtig – dies ist eines der besten Hotels auf der Insel Lanzarote.
Wenn Sie ein 5-Sterne-Hotel mit freundlichem, zuvorkommendem und hilfsbereitem Personal suchen, dann sind Sie hier genau richtig – dies ist eines der besten Hotels auf der Insel Lanzarote.
10
kim
6. juni 2026
·
Overnattet 7 netter
The hotel is one of the most relaxing we have been at. Immensely well run by attentive staff, and then adding that the food (especially the desserts) was way above expectations. This is highly recommended if looking for a very calm hotel and experience
The hotel is one of the most relaxing we have been at. Immensely well run by attentive staff, and then adding that the food (especially the desserts) was way above expectations. This is highly recommended if looking for a very calm hotel and experience
10
Martina
28. mai 2026
·
Overnattet 7 netter
The highlights for me was the scuba diving center on site, fab breakfast, views of the sea and the staff. We will return.
The highlights for me was the scuba diving center on site, fab breakfast, views of the sea and the staff. We will return.
10
MJ
28. mai 2026
·
Overnattet 3 netter
This is a special property! The location is spectacular and SO quiet at the very edge of Puerto Calera. The rooms are modern and immaculate and the staff is friendly and efficient. The activities are mostly self directed (no group ones) and there is lovely live music entertainment each night. Resto options are fewer than most other Secrets we’ve been too but the food was excellent—fresh, healthy and delicious. We were grateful for all inclusive as without a car, we’d have to walk or taxi to Calera for meals and shopping otherwise. The perfect peaceful escape on the island.
This is a special property! The location is spectacular and SO quiet at the very edge of Puerto Calera. The rooms are modern and immaculate and the staff is friendly and efficient. The activities are mostly self directed (no group ones) and there is lovely live music entertainment each night. Resto options are fewer than most other Secrets we’ve been too but the food was excellent—fresh, healthy and delicious. We were grateful for all inclusive as without a car, we’d have to walk or taxi to Calera for meals and shopping otherwise. The perfect peaceful escape on the island.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-19: 353.02997507324216USD
- 2026-09-20: 302.70537768554686USD
- 2026-09-21: 305.89149380187985USD
- 2026-09-22: 259.8479980117798USD
- 2026-09-23: 260.7011986480713USD
- 2026-09-24: 282.3443928390503USD
- 2026-09-25: 298.45399999999995USD
- 2026-09-26: 260.7011986480713USD
- 2026-09-27: 260.7011986480713USD
- 2026-09-28: 260.7011986480713USD
- 2026-09-29: 260.7011986480713USD
- 2026-09-30: 265.23720424804685USD
- 2026-10-01: 265.23720424804685USD
- 2026-10-02: 318.8700012329101USD
- 2026-10-03: 318.8700012329101USD
- 2026-10-04: 267.4607USD
- 2026-10-05: 265.23720424804685USD
- 2026-10-06: 267.0300097976684USD
- 2026-10-07: 267.0300097976684USD
- 2026-10-08: 267.4607USD
- 2026-10-09: 265.6869688995361USD
- 2026-10-10: 321.0191959625244USD
- 2026-10-11: 265.6869688995361USD
- 2026-10-12: 321.0191959625244USD
- 2026-10-13: 289.20240172271724USD
- 2026-10-14: 267.0300097976684USD
- 2026-10-15: 321.0191959625244USD
- 2026-10-16: 267.0300097976684USD
- 2026-10-17: 289.20240172271724USD
- 2026-10-18: 267.0300097976684USD
- 2026-10-19: 255.9817USD
- 2026-10-20: 234.17159999999998USD
- 2026-10-21: 234.17159999999998USD
- 2026-10-22: 256.4136162918091USD
- 2026-10-23: 257.18407340393065USD
- 2026-10-24: 255.9817USD
- 2026-10-25: 255.9817USD
- 2026-10-26: 234.2519964385986USD
- 2026-10-27: 232.9235985519409USD
- 2026-10-28: 234.17159999999998USD
- 2026-10-29: 234.2519964385986USD
- 2026-10-30: 234.17159999999998USD
- 2026-10-31: 234.17159999999998USD
- 2026-11-01: 297.30609999999996USD
- 2026-11-02: 297.30609999999996USD
- 2026-11-03: 297.8640057434082USD
- 2026-11-04: 297.30609999999996USD
- 2026-11-05: 297.30609999999996USD
- 2026-11-06: 297.30609999999996USD
- 2026-11-07: 297.30609999999996USD
- 2026-11-08: 297.8640057434082USD
- 2026-11-09: 297.8640057434082USD
- 2026-11-10: 297.8640057434082USD
- 2026-11-11: 297.8640057434082USD
- 2026-11-12: 297.1746982391357USD
- 2026-11-13: 302.40001134338377USD
- 2026-11-14: 302.40001134338377USD
- 2026-11-15: 297.1746982391357USD
- 2026-11-16: 297.8640057434082USD
- 2026-11-17: 297.30609999999996USD
- 2026-11-18: 297.8640057434082USD
- 2026-11-19: 297.8640057434082USD
En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. Overnattingsstedets restauranter har sesongåpent.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kontanter
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Som følge av nasjonale reguleringer, kan man ikke betale mer enn 1000 EUR i kontanter på dette overnattingsstedet. Kontakt overnattingsstedet via kontaktopplysningene i bestillingbekreftelsen for mer informasjon.
- Svømmebassenget er tilgjengelig mellom kl. 09.00 og kl. 20.00.
- Massasjetjenester og spabehandlinger må forhåndsbestilles. Bestilling kan foretas ved å kontakte dette hotellet før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Gjester under 18 år har ikke adgang til dette overnattingsstedet. Det er bare for voksne.
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Overnattingsstedet tillater bare kjæledyr på bestemte rom og har andre kjæledyrrestriksjoner (gebyrer gjelder, og du finner disse i delen om gebyrer). Gjestene kan forhøre seg om det å ta med kjæledyr, ved å kontakte hotellet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Kjæledyravgift: EUR 50 per kjæledyr, per natt
- Det kreves ikke betaling for servicedyr
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Turistinformasjon
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Badestamp/Jacuzzi
Damprom
Massasje
Solarium
Spa- og velværesenter
Kroppsbehandlinger
Ansiktsbehandlinger
Bar ved bassenget
Frokost servert på rommet
Kun voksne
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Tjenester
Forretningssenter
Turistinformasjon
Renseri
Rengjøring
Bankettfasiliteter
Bankboks
Minibank
Sykkelutleie
Bagasjeoppbevaring
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Svømmebasseng
Tennisbane
Hage
Golfbane (i nærheten)
Strand
Dykking
Windsurfing
Sykling
Biljard
Fiske
Ridning
Kanopadling
Fotturer
Utendørs svømmebasseng
Levende musikk
Evening Entertainment
Utemøbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parkering
Parkering
Gratis parkering
Internett
Gratis wi-fi