ART HOTEL Kashima Central

An on site or adjacent hot spring and large bath draw praise, but some stays faced renovations, closures, or separate fees that were not clearly communicated. Parking is free and convenient, with a large gated lot.

Many guests found rooms clean. However, recurring complaints cite bathroom odors, hair and dust left behind, and occasional pests, indicating inconsistent housekeeping.

Several reviews highlight spacious rooms with large windows and pleasant views, and some updated rooms offer modern TVs and comfort. Others report dated decor and furnishings, noise, weak or absent Wi-Fi, HVAC or ventilation issues, and uncomfortable mattresses.

Staff are frequently described as friendly, polite, and accommodating, with smooth experiences reported. Some guests noted communication lapses or mistakes, including unclear breakfast guidance, billing errors, limited assistance with access routes, or insufficient amenity explanations.

Highway buses to and from Tokyo stop at the hotel, and the area is quiet with shops, a convenience store, and a supermarket nearby. Some guests wanted clearer transport information.

Breakfast is frequently rated tasty and good value, with variety and local items like natto tastings. A few guests noted setup or service issues and occasional restaurant closures.